BleepingComputer.com: Stubborn Browser Redirect Virus w/ Logs

Hi -

I got this virus a week ago and have been unable to kill it using all the standard tools. I have followed the Prep Guide and ran all of the prescribed logs. I tried to post them to this forum but was unable to do so on my last attempts (three) getting a browser message that indicated "The connection to the server was reset while the page was loading.". I have tried to send the logs again with this post and am having same problem. I cannot even preview the post with the DDS file embedded in this post, and it won't work as an attachment either...don't know why. Let me try sending the other attachments and then rerun the DDS log. Is that ok?

Here is what I have tried, many of them several times;

Malwarebytes' AntiMalware
Super AntiSPyware
Spyware Terminator
HiJackThis
Hitman
TrendMicro HouseCall
Spybot S&D (which indicated I had click.giftload and MicrosoftWindoesSecurityCenter.AntivirusOverride infections...that keep coming back)

I have also turned off all browser plugins and extensions for Firefox. I am running Windows XP SP3, and have attempted to do a Windows Repair as well.

It seems to be also affecting my mouse movements when the computer has been on for awhile, and on reboots, the computer sometimes comes up with a background and no desktop icons.

Thanks in advance for your assistance with this!

Bond

OK, I ran DDS again. Every time I try to send it from this machine I get the browser error;

The connection was reset

The connection to the server was reset while the page was loading.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Of course, I have full internet access for all other sights! This is really strange...and frustrating.

I will attempt to send from a different machine to see what happens


Bond

OK, one more time from a different computer...my DDS logs from today.

Bond

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Tom at 6:33:28.56 on Wed 05/04/2011
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_25
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.642 [GMT -5:00]
.
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: AVG Firewall *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\dataserv.exe
C:\PROGRA~1\MICROS~2\Office14\OUTLOOK.EXE
C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Tom.PHOTOCYCLE2\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Canon Easy-WebPrint EX BHO: {3785d0ad-bfff-47f6-bf5b-a587c162fed9} - c:\program files\canon\easy-webprint ex\ewpexbho.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\tom.photocycle2\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [InCD] c:\program files\ahead\incd\InCD.exe
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [<NO NAME>]
mRun: [Display] c:\program files\apc\apc powerchute personal edition\DataCollectionLauncher.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVMV0gtR0JZUzQtOU5USEQtUUE3WEQtQzJRSEgtTkZGS0o"&"inst=NzctNjA2NTM3MjgzLUJBKzEtS1YzKzctWEwrMS1UNC1GUDkrNi1TVDErMi1UQjkrMi1GTCs5LUYxME0rNS1YMjAxMCsyLVFJWDErNC1GMTBNMTBEKzEtTElDKzctRkwxMCsx"&"prod=90"&"ver=10.0.1325
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\apcups~1.lnk - c:\program files\apc\apc powerchute personal edition\Display.exe
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
Trusted Zone: intuit.com
Trusted Zone: intuit.com\ttlc
Trusted Zone: motive.com\pattta.att
Trusted Zone: motive.com\patttbc.att
Trusted Zone: netlibrary.com\www
Trusted Zone: netlibrary.com
DPF: {051D0E35-F4E3-4C8D-B411-AB0875F4C683} - hxxp://install.anark.com/client/version4/windows-ie/en/AMClient.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1304170742578
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1212689632781
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://access.motorola.com/dana-cached/setup/JuniperSetupSP1.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\tom~1.pho\applic~1\mozilla\firefox\profiles\2iza4ljw.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en&source=iglk
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\documents and settings\tom.photocycle2\application data\mozilla\firefox\profiles\2iza4ljw.default\extensions\ietab@ip.cn\plugins\npCoralIETab.dll
FF - plugin: c:\documents and settings\tom.photocycle2\local settings\application data\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\canon\easy-photoprint ex\NPEZFFPI.DLL
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.131.11\npGoogleOneClick5.dll
FF - plugin: c:\program files\google\update\1.2.133.33\npGoogleOneClick7.dll
FF - plugin: c:\program files\google\update\1.2.133.37\npGoogleOneClick7.dll
FF - plugin: c:\program files\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\google\update\1.2.145.5\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.17\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPBelv32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-10 64288]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-4-30 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-4-30 307288]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2011-1-22 98392]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2004-8-4 14336]
R2 APC Data Service;APC Data Service;c:\program files\apc\apc powerchute personal edition\dataserv.exe [2010-9-14 21880]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-4-30 19544]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-4-30 42184]
R2 cpuz134;cpuz134;c:\windows\system32\drivers\cpuz134_x32.sys [2010-11-28 20328]
R3 HCWBT8XX;Hauppauge WinTV 848/9 WDM Video Driver;c:\windows\system32\drivers\HCWBT8xx.sys [2008-11-3 472644]
S2 gupdate1c90c36df2bed18;Google Update Service (gupdate1c90c36df2bed18);c:\program files\google\update\GoogleUpdate.exe [2008-9-1 133104]
S3 AmdTools;AMD Special Tools Driver;c:\windows\system32\drivers\amdtools.sys --> c:\windows\system32\drivers\AmdTools.sys [?]
S3 DrvAgent32;DrvAgent32;c:\windows\system32\drivers\DrvAgent32.sys [2010-12-21 23456]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2008-9-1 133104]
S3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\drivers\ivusb.sys [2010-3-10 24216]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys --> c:\windows\system32\drivers\motccgp.sys [?]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys --> c:\windows\system32\drivers\motccgpfl.sys [?]
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys --> c:\windows\system32\drivers\motodrv.sys [?]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\rtl8187b.sys --> c:\windows\system32\drivers\RTL8187B.sys [?]
S3 SjyPkt;SjyPkt;\??\c:\windows\system32\drivers\sjypkt.sys --> c:\windows\system32\drivers\SjyPkt.sys [?]
.
=============== Created Last 30 ================
.
2011-05-03 06:00:12 -------- d-----w- c:\program files\Quick Web Player
2011-05-03 05:59:42 -------- d-----w- c:\docume~1\alluse~1.win\applic~1\PC Tools
2011-05-01 03:51:00 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-05-01 03:50:38 40112 ----a-w- c:\windows\avastSS.scr
2011-05-01 03:50:27 -------- d-----w- c:\program files\AVAST Software
2011-05-01 03:50:27 -------- d-----w- c:\docume~1\alluse~1.win\applic~1\AVAST Software
2011-05-01 02:29:07 79872 -c----w- c:\windows\system32\dllcache\msxml6r.dll
2011-05-01 02:29:07 1306624 -c----w- c:\windows\system32\dllcache\msxml6.dll
2011-05-01 02:28:55 884712 ------w- c:\program files\msn\msncorefiles\install\msn9components\digcore.exe
2011-05-01 02:28:55 1327320 ------w- c:\program files\msn\msncorefiles\install\msnsusii.exe
2011-05-01 02:28:54 966656 ------w- c:\program files\msn\msncorefiles\oobe\obemetal.dll
2011-05-01 02:28:54 86016 ------w- c:\program files\msn\msncorefiles\oobe\obepopc.dll
2011-05-01 02:28:54 77824 ------w- c:\program files\msn\msncorefiles\oobe\obemtllc.dll
2011-05-01 02:28:54 229376 ------w- c:\program files\msn\msncorefiles\oobe\obelog.dll
2011-05-01 02:28:54 11053008 ------w- c:\program files\msn\msncorefiles\install\msn9components\msncli.exe
2011-05-01 02:27:34 -------- d-----w- c:\windows\ServicePackFiles
2011-05-01 02:25:23 19569 ----a-w- c:\windows\003473_.tmp
2011-04-30 01:21:57 19569 ----a-w- c:\windows\003476_.tmp
2011-04-29 23:47:13 41600 -c--a-w- c:\windows\system32\dllcache\weitekp9.dll
2011-04-29 23:47:13 31232 -c--a-w- c:\windows\system32\dllcache\weitekp9.sys
2011-04-29 23:47:11 48256 -c--a-w- c:\windows\system32\dllcache\w32.dll
2011-04-29 23:47:02 14336 -c--a-w- c:\windows\system32\dllcache\tsprof.exe
2011-04-29 23:47:01 10240 -c--a-w- c:\windows\system32\dllcache\tmigrate.dll
2011-04-29 23:47:00 455168 -c--a-w- c:\windows\system32\dllcache\tintsetp.exe
2011-04-29 23:47:00 44032 -c--a-w- c:\windows\system32\dllcache\tintlphr.exe
2011-04-29 23:47:00 19464 -c--a-w- c:\windows\system32\dllcache\tdspx.sys
2011-04-29 23:47:00 185344 -c--a-w- c:\windows\system32\dllcache\thawbrkr.dll
2011-04-29 23:45:53 10096640 -c--a-w- c:\windows\system32\dllcache\hwxcht.dll
2011-04-29 23:42:47 16384 -c--a-w- c:\windows\system32\dllcache\isignup.exe
2011-04-29 23:42:47 16384 ----a-w- c:\program files\internet explorer\connection wizard\isignup.exe
2011-04-29 23:40:26 7680 -c--a-w- c:\windows\system32\dllcache\inetmgr.exe
2011-04-29 23:39:22 88192 ----a-w- c:\windows\system32\drivers\irda.sys
2011-04-29 23:39:22 8192 ----a-w- c:\windows\system32\wshirda.dll
2011-04-29 23:39:22 28160 ----a-w- c:\windows\system32\irmon.dll
2011-04-29 23:39:22 151552 ----a-w- c:\windows\system32\irftp.exe
2011-04-29 23:32:25 18688 ----a-w- c:\windows\system32\drivers\irsir.sys
2011-04-29 23:30:47 19584 ----a-w- c:\windows\system32\drivers\rasirda.sys
2011-04-29 23:27:25 24661 -c--a-w- c:\windows\system32\dllcache\spxcoins.dll
2011-04-29 23:27:25 24661 ----a-w- c:\windows\system32\spxcoins.dll
2011-04-29 23:27:25 13312 -c--a-w- c:\windows\system32\dllcache\irclass.dll
2011-04-29 23:27:25 13312 ----a-w- c:\windows\system32\irclass.dll
2011-04-29 23:26:59 13753 ----a-r- c:\windows\SET17E.tmp
2011-04-29 23:26:58 1086058 ----a-r- c:\windows\SET172.tmp
2011-04-29 23:26:56 1042903 ----a-r- c:\windows\SET16F.tmp
2011-04-29 11:41:24 -------- d-----w- C:\32788R22FWJFW.0.tmp
2011-04-27 11:55:37 -------- d-----w- c:\docume~1\alluse~1.win\applic~1\SUPERAntiSpyware.com
.
==================== Find3M ====================
.
2011-04-14 10:07:59 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-04-14 07:40:22 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-03-19 13:24:46 6918144 ----a-w- c:\documents and settings\tom.photocycle2\PCPE_3.0.msi
2011-02-17 12:32:12 5120 ----a-w- c:\windows\system32\xpsp4res.dll
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST3250820A rev.3.AAE -> Harddisk0\DR0 -> \Device\00000072
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8A7074F0]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8a70d7d0]; MOV EAX, [0x8a70d84c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EE120] -> \Device\Harddisk0\DR0[0x8A782AB8]
3 CLASSPNP[0xBA108FD7] -> ntkrnlpa!IofCallDriver[0x804EE120] -> \Device\00000075[0x8A763F18]
5 ACPI[0xB9F7F620] -> ntkrnlpa!IofCallDriver[0x804EE120] -> [0x8A784030]
\Driver\nvata[0x8A7663A8] -> IRP_MJ_CREATE -> 0x8A7074F0
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\00000071 -> \??\IDE#DiskST3250820A______________________________3.AAE___#20202020202020202020202051353146354A5A30#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
user != kernel MBR !!!
error: Read The parameter is incorrect.
Warning: possible TDL4 rootkit infection !
TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.
.
============= FINISH: 6:35:21.89 ===============

Merged 3 posts. ~ OB

This post has been edited by Orange Blossom: 04 May 2011 - 10:49 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
  
• Please Do not Attach logs or put in code boxes.
  
• Tell me about any problems that have occurred during the fix.
  
• Tell me of any other symptoms you may be having as these can help also.
  
• Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.

• The application window will appear
  
• Click the Disable button to disable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

Download DDS:

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.


• Double-Click on dds.scr and a command window will appear. This is normal.
  
• Shortly after two logs will appear:
  
  • DDS.txt
    
  • Attach.txt
  
  
• A window will open instructing you save & post the logs
  
• Save the logs to a convenient place such as your desktop
  
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
  
• Now double-click on RKUnhookerLE.exe to run it.
  
• Click the Report tab, then click Scan.
  
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  
• Wait till the scanner has finished and then click File, Save Report.
  
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".


information and logs:

In your next post I need the following


• .logs from DDS
  
• log from RKUnHooker
  
• let me know of any problems you may have had

Gringo

Hello Gringo -

Thanks so much for getting back to me. Enclosed are the requested log files from DDS and RKUnHooker. I did not run into any problems running the programs.

Let me know my next steps.

Thanks for your help!

Bond

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following


• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hi Gringo -

Thanks again for your prompt response! I tried to run ComboFix as instructed but it fails with the following message;

"ComboFix cannot run when AVG is installed. This is due to AVG's targeting of ComboFix's files/processes. Please uninstall AVG or use another tool."

So the thing is, I used to have AVG installed prior to this problem, but I uninstalled it (using the Uninstall Control Panel) and went with Avast hoping it would fix the issue I was having (which, of course, it did not).

I assume AVG must have left traces on my machine that COmboFix does not like.

What should I do next?

- Bond

run this and then try combofix again AVG removal tool - 32 bit

Hey Gringo -

I ran the AVG removal tool - 32 bit, and got the same error message when I tried to re-run ComboFix. I restarted the machine and tried again with same error. Do you want to see the AVG remover log that it generated?

Bond

Hello

I want you to run this script for me it will help remove AVG

It must be named CFScript_AVG2011.txt

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

REGISTRY::
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayRSAlert]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayScanFinished]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayScanFinishedThreatFound]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayScanStarted]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayUpdEnd]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayUpdEndFail]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayUpdStart]
[-HKEY_CURRENT_USER\AppEvents\Schemes\Apps\avgtray]
[-HKEY_CURRENT_USER\Software\Avg]
[-HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\AVG9 Shell Extension]
[-HKEY_CLASSES_ROOT\.avgdx]
[-HKEY_CLASSES_ROOT\CLSID\{1152F8E0-69DB-4935-AFC3-59F8A5A86A3E}]
[-HKEY_CLASSES_ROOT\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
[-HKEY_CLASSES_ROOT\CLSID\{41B21542-2055-4212-A6F2-395CD109B14B}]
[-HKEY_CLASSES_ROOT\CLSID\{6F59E522-4689-156E-316C-D5B48819DE95} ]
[-HKEY_CLASSES_ROOT\CLSID\{86E8C5B0-75B6-4ff2-B04F-6789CC7AE386}]
[-HKEY_CLASSES_ROOT\CLSID\{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}]
[-HKEY_CLASSES_ROOT\CLSID\{EF0BB4CD-81FA-48AF-99B3-AB6C1F079BEC}]
[-HKEY_CLASSES_ROOT\CLSID\{F1FE4608-7924-4908-8E12-81CFA206F00A}]
[-HKEY_CLASSES_ROOT\CLSID\{F274614C-63F8-47D5-A4D1-FBDDE494F8D1}]
[-HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\AVG9 Shell Extension]
[-HKEY_CLASSES_ROOT\Installer\Features\36E852A15FD8BDA48923830A21D156BE]
[-HKEY_CLASSES_ROOT\Installer\Features\69BC3230A1222404483A39DE4E0799CF]
[-HKEY_CLASSES_ROOT\Installer\Features\CFD2C1F142D260E3CB8B271543DA9F98]
[-HKEY_CLASSES_ROOT\Installer\Products\36E852A15FD8BDA48923830A21D156BE]
[-HKEY_CLASSES_ROOT\Installer\Products\69BC3230A1222404483A39DE4E0799CF]
[-HKEY_CLASSES_ROOT\Installer\Products\CFD2C1F142D260E3CB8B271543DA9F98]
[-HKEY_CLASSES_ROOT\Installer\UpgradeCodes\06DD9E4F7F3FF9C41BC2BD64A2CE18FE]
[-HKEY_CLASSES_ROOT\Installer\UpgradeCodes\38F747DBDC97B4E459142E21199F9D10]
[-HKEY_CLASSES_ROOT\Installer\UpgradeCodes\41A387AA3A7A33D3590FA953D1350011]
[-HKEY_CLASSES_ROOT\LinkScannerIE.NavFilter]
[-HKEY_CLASSES_ROOT\LinkScannerIE.NavFilter.1]
[-HKEY_CLASSES_ROOT\MicroScanner.MicroScanner]
[-HKEY_CLASSES_ROOT\piffile\shellex\ContextMenuHandlers\AVG9 Shell Extension]
[-HKEY_CLASSES_ROOT\PROTOCOLS\Handler\linkscanner]
[-HKEY_LOCAL_MACHINE\SOFTWARE\AVG]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DevDiv\VC]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\AVGSE.DLL]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0323CB96-221A-4042-84A3-93EDE47099FC}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1A258E63-8DF5-4ADB-9832-38A0121D65EB}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AlwaysUnloadDll]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG]
[-HKEY_CLASSES_ROOT\CLSID\{50A96677-4378-434d-9F4B-6B28B485933F}\{976BA62F-ABED-40e0-8F7B-6DE4F6756F0B}]
[-HKEY_CLASSES_ROOT\CLSID\{50A96677-4378-434d-9F4B-6B28B485933F}\{976BA62F-ABEE-40e0-8F7B-6DE4F6756F0B}]
[-HKEY_CLASSES_ROOT\CLSID\{50A96677-4378-434d-9F4B-6B28B485933F}\{976BA62F-ABEF-40e0-8F7B-6DE4F6756F0B}]
[-HKEY_CLASSES_ROOT\CLSID\{9781B2D1-AF27-474F-A3A5-C0763FBDF3B7}]
[-HKEY_CLASSES_ROOT\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
[-HKEY_CLASSES_ROOT\CLSID\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
[-HKEY_CLASSES_ROOT\CLSID\{F2DDE6B2-9684-4A55-86D4-E255E237B77C}]
[-HKEY_CLASSES_ROOT\PROTOCOLS\Handler\avgsecuritytoolbar]
[-HKEY_CURRENT_USER\AppEvents\EventLabels\avgtrayWSAlert]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
[-HKEY_CURRENT_USER\Software\AppDataLow\Avg]
[-HKEY_CURRENT_USER\Software\AVG Security Toolbar]
[-HKEY_LOCAL_MACHINE\SOFTWARE\AVG Security Toolbar]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG9Uninstall]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\AvgEms]
[-HKEY_USERS\.DEFAULT\AppEvents\EventLabels\avgtrayRSAlert]
[-HKEY_USERS\.DEFAULT\AppEvents\EventLabels\avgtrayScanFinished]
[-HKEY_USERS\.DEFAULT\AppEvents\EventLabels\avgtrayScanFinishedThreatFound]
[-HKEY_USERS\.DEFAULT\AppEvents\EventLabels\avgtrayScanStarted]
[-HKEY_USERS\.DEFAULT\AppEvents\EventLabels\avgtrayWSAlert]
[-HKEY_USERS\.DEFAULT\AppEvents\Schemes\Apps\avgtray]
[-HKEY_USERS\.DEFAULT\Software\AppDataLow\Avg]
[-HKEY_USERS\.DEFAULT\Software\Avg]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG9_TRAY"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"=-
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\Extensions]
"{3f963a5b-e555-4543-90e2-c3908898db71}"=-
"avg@igeared"=-
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GroupOrderList]
"AVG"=-

DRIVER::
Avg
AVGIDSAgent
AVGIDSDriver
AVGIDSEH
AVGIDSFilter
AVGIDSShim
Avgldx86
Avgmfx86
Avgrkx86
Avgtdix
avgwd
AVG Security Toolbar Service
avg9emc
avg9wd

FOLDER::
%SYSTEMDRIVE%\$AVG
%COMMONAPPDATA%\AVG10
%COMMONAPPDATA%\MFAData
%COMMONPROGRAMS%\AVG 2011
%APPDATA%\AVG10
%PROGRAMFILES%\AVG
%SYSTEM%\drivers\AVG
%COMMONAPPDATA%\AVG Security Toolbar
%COMMONAPPDATA%\avg9
%COMMONPrograms%\AVG Free 9.0

File::
%COMMONAPPDATA%\Common Files\6F59E522-4689-156E-316C-D5B48819DE95.dat
%COMMONDESKTOP%\AVG 2011.lnk
%SYSTEM%\drivers\AVGIDSDriver.sys
%SYSTEM%\drivers\AVGIDSEH.sys
%SYSTEM%\drivers\AVGIDSFilter.sys
%SYSTEM%\drivers\AVGIDSShim.sys
%SYSTEM%\drivers\avgldx86.sys
%SYSTEM%\drivers\avgmfx86.sys
%SYSTEM%\drivers\avgrkx86.sys
%SYSTEM%\drivers\avgtdix.sys
%COMMONDesktop%\AVG Free 9.0.lnk
%PROGRAMFILES%\Mozilla Firefox\searchplugins\avg_igeared.xml
%SYSTEM%\avgrsstx.dll

SECCENTER::
AVG Anti-Virus Free

Save it to your desktop as CFScript_AVG2011.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

In your next post I need the following


• report from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now after running the script?

Gringo

Hi Gringo -

Well the script did the trick. Wow, it took over an hour to run ComboFix and create a report. No errors or anomalies along the way, though.

Enclosed is the Combofix log. How does it look?

Bond

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Java™ 6 Update 6
Java™ 6 Update 7


and click on remove

Clear your Java Cache

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
  
  • On the General tab, under Temporary Internet Files, click the Settings button.
    
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    Applications and Applets
    Trace and Log Files
    
    
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    
  • Click OK to leave the Temporary Files Window
    
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

I would like you to rerun MBAM


• Double-click mbam icon
  
• go to the update tab at the top
  
• click on check for updates
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hi Gringo -

Definately agree on the dangers of P2P. I probably wouldn't be here if I had paid attention to common sense.

Anyways, I removed Java Update 6 as instructed, but Java Update 7 does not appear in my add/remove programs. The only remaining version is Java 6 Update 25, which I did not remove.

I ran the other requested programs and have enclosed the logs below.

Thanks again for all of your help. I am looking forward to running a clean machine again.

Bond

-----------------------

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6554

Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

5/11/2011 6:40:41 AM
mbam-log-2011-05-11 (06-40-41).txt

Scan type: Quick scan
Objects scanned: 161040
Time elapsed: 3 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

---------------------------------------

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:44:56 AM, on 5/11/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\APC\APC PowerChute Personal Edition\dataserv.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R3 - URLSearchHook: (no name) - {472734EA-242A-422b-ADF8-83D1E48CC825} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexbho.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexhlp.dll
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVMV0gtR0JZUzQtOU5USEQtUUE3WEQtQzJRSEgtTkZGS0o"&"inst=NzctNjA2NTM3MjgzLUJBKzEtS1YzKzctWEwrMS1UNC1GUDkrNi1TVDErMi1UQjkrMi1GTCs5LUYxME0rNS1YMjAxMCsyLVFJWDErNC1GMTBNMTBEKzEtTElDKzctRkwxMCsx"&"prod=90"&"ver=10.0.1325
O4 - Global Startup: APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O15 - Trusted Zone: *.intuit.com
O15 - Trusted Zone: http://www.netlibrary.com
O15 - Trusted Zone: *.netlibrary.com
O16 - DPF: {051D0E35-F4E3-4C8D-B411-AB0875F4C683} (Anark Client 4.0 ActiveX Control) - http://install.anark.com/client/version4/windows-ie/en/AMClient.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1304170742578
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1212689632781
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupControlXP Class) - https://access.motorola.com/dana-cached/setup/JuniperSetupSP1.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: APC Data Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\dataserv.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c90c36df2bed18) (gupdate1c90c36df2bed18) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe

--
End of file - 9937 bytes

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
  O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
  O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
  O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
  O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
  O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
  O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
  O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
  O4 - HKLM\..\RunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVMV0gtR0JZUzQtOU5USEQtUUE3WEQtQzJRSEgtTkZGS0o"&"inst=NzctNjA2NTM3MjgzLUJBKzEtS1YzKzctWEwrMS1UNC1GUDkrNi1TVDErMi1UQjkrMi1GTCs5LUYxME0rNS1YMjAxMCsyLVFJWDErNC1GMTBNMTBEKzEtTElDKzctRkwxMCsx"&"prod=90"&"ver=10.0.1325 <http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVMV0gtR0JZUzQtOU5USEQtUUE3WEQtQzJRSEgtTkZGS0o%22&%22inst=NzctNjA2NTM3MjgzLUJBKzEtS1YzKzctWEwrMS1UNC1GUDkrNi1TVDErMi1UQjkrMi1GTCs5LUYxME0rNS1YMjAxMCsyLVFJWDErNC1GMTBNMTBEKzEtTElDKzctRkwxMCsx%22&%22prod=90%22&%22ver=10.0.1325>
  O4 - Global Startup: APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe
  O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the activex control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard and paste the results here in this topic
  
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

Hey Gringo -

I ran into my first "bump in the process". I went to run the ESET scan, and as I do not ordinarily use Internet Explorer on my machine (I do have an older version loaded), I ran it from Firefox in an IE emulation mode.

It looked like it was going to take a long time, so I went to bed. Woke up to discover my machine had crashed, restarted, and had the "Windows has recovered from a serious error" message. The other odd thing is when I went to use IE on my machine it no longer works!

So I am in the process of downloading IE8 and will re-attempt to run the ESET scan and see what happens.

Bond

You can also try this one


F-Secure Online Scan

You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

• Please go HERE to run an online scan from F-Secure
  
• Click on Start scanning
  
• This will open a new window
  
  In Interner Explorer
  
  • It will require an activex control, please install it
    
  • Click Accept
  
  
  
  In Firefox
  
  • It will require an Add-on to be installed, please install it
    
  • Order to install the Add-on Firefox needs to be restarted, please do so
  
  
• Click Full System Scan
  
• It will now download the scanner this may take a while please be patient
  
• It will then start scanning wait for the scan to finish
  
• Click Automatic cleaning (recommended)
  
• Wait for it finish the cleaning process
  
• Click show report
  
• This will open up a window with the results of the scan copy and paste those results as a reply to this topic

Hi Gringo -

I tried to run ESET on IE8 again and got the blue screen of death.

Then I tried to run the F-Secure scan and I get an error that says "The program is running with insufficient user right to scan all targets for malware and spyware."

I am running Windows XP and am the administrator, so I'm not sure what this means.

Do you think there is still some malware that is preventing these programs from running?

Bond