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Infected by Tidserv Activity and Activity 2

#16 User is offline   SweetTech 

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Posted 13 May 2011 - 07:55 AM

Hi!

I didn't realize something when I gave you that fix. The MBAM file has been moved, so the easiest thing maybe to just uninstall MBAM and then re-install it.


OTL Clean-Up

We Need to Clean Up our Mess
Our work on your machine has left considerable leftovers on your box. Let's clean those up real quick:
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  • You will be prompted to reboot your system. Please do so.

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The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#17 User is offline   rhale7425 

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Posted 13 May 2011 - 11:48 AM

I ran the OTL Cleanup and did the reboot. I've also been installing sets of the Windows Updates today. All the .NET items which caused us wireless connection issues have been installed and so far so good so that is a good sign.

After I ran the OTL fix yesterday I've not seen the Windows Startup Block message on Malwarebytes or anything else since then. Do you still recommend I do the uninstall of Malwarebytes and then reinstall? or do you believe we're okay at this point with that product since we are not getting any more of those messages?

Thank you very much!

#18 User is offline   SweetTech 

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Posted 13 May 2011 - 12:38 PM

Hi!

Quote

Do you still recommend I do the uninstall of Malwarebytes and then reinstall? or do you believe we're okay at this point with that product since we are not getting any more of those messages?
Yes, please uninstall then re-install it. That Windows Startup Block should not occur again.
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The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#19 User is offline   SweetTech 

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Posted 16 May 2011 - 04:16 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

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