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Virus wont let me run Malwarebytes software

#1 User is offline   my head hurts 

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Posted 01 May 2011 - 05:57 AM

Hi all.
First time posting to this forum. Hope someone can help.
My computer became infected with the Windows XP security 2011 virus yesterday.
After reading through the forums, I tried to download the malwarebytes software.
If I run it from the download page or save and then try to open the file, the Xp virus goes nuts.
I cant access the the scan.
Thanks

This post has been edited by hamluis: 01 May 2011 - 07:13 AM
Reason for edit: Moved from XP to Am I Infected.

#2 User is offline   choice-computing 

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Posted 01 May 2011 - 06:24 AM

try to boot up in safe mode with networking....and see if can get it there......if your infected bad you may even have problems there, in general alot of malicious crap doesnt load with safe mode, then if you go with neworking you cshould be able to download/install/ and run scan, unfortunately your gonna have to do alot more than that to clean up the rogueware and other infections currently on your system.....try the security section in the forum, goood knowledgable peeps there....

#3 User is offline   my head hurts 

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Posted 01 May 2011 - 09:09 AM

Thanks.
Will give my service provider a crack at it first.
It blew right by the Mcfee virus and firewall security they provide.
They have been good at helping out in the past.
Will post and read up more befoer I call today.

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