BleepingComputer.com: DOS/Alureon.A infected MS unable to help

Jump to content

Forum Rules

When posting your problem, do not run and post a ComboFix log. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.


If you have not received help after three days, please post a link to your topic HERE.
Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

DOS/Alureon.A infected MS unable to help

#1 User is offline   etspaul 

  • New Member
  • Pip
  • Find Topics
  • Group: Members
  • Posts: 1
  • Joined: 29-April 11

Posted 29 April 2011 - 09:35 AM

Hello, I have been infected by the DOS/Alureon.A rootkit. Contacted Microsoft & they tried several fixes none of which any worked. When they ran TDSSKiller.exe we got an MS error.
If I could have some help please

thank you
Paul

#2 User is offline   jntkwx 

  • Bleepin' Meteorologist
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Malware Study Hall Senior
  • Posts: 2,307
  • Joined: 12-September 08
  • Gender:Male
  • Location:New England, U.S.A.

Posted 05 May 2011 - 03:55 PM

Hi etspaul,

:welcome: to BleepingComputer. Sorry for the delay.

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

This post has been edited by jntkwx: 05 May 2011 - 03:55 PM

Regards,
Jason


Member of the Bleeping Computer A.I.I. early response team!
Please do not PM me for help!

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users