BleepingComputer.com: Started with BlinkX Beat

I have a computer which started misbehaving after the program BlinkX Beat was unintentionally installed on the machine. It would play videos at annoying times, acting as a screen saver. Removing the program makes the videos stop - but it is not possible to uninstall the program through the Control Panel / Add/Remove Software - a window pops up asking for permission to run au_.exe in order for it to uninstall. I do not recognize the file, so I will not run it. Malware-Bytes identified a file and isolated it called WMIADAP.EXE. One other by product since this happened is that the AOL mailbox no longer shows and sender or subject info - only the little mail icons in the in box. Could someone please have a look at the logs and see if there is an infection they can identify? Thank you!

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Rosemary at 17:12:43.20 on Wed 04/27/2011
Internet Explorer: 9.0.8112.16421
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3069.1643 [GMT -5:00]
.
AV: Norton Security Suite *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton Security Suite *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\AOL\1197147957\ee\aolsoftware.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
c:\program files\aol toolbar\aoltbServer.exe
C:\Program Files\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10p_ActiveX.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AOL Desktop 9.6\waol.exe
C:\Program Files\AOL Desktop 9.6\shellmon.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Rosemary\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uWindow Title = Internet Explorer provided by Dell
uStart Page = hxxp://www.aol.com
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3071130
uInternet Settings,ProxyOverride = *.local
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AOL Toolbar Loader: {3ef64538-8b54-4573-b48f-4d34b0238ab2} - c:\program files\aol toolbar\aoltb.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\4.3.0.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\4.3.0.5\IPSBHO.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\4.3.0.5\coIEPlg.dll
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - c:\program files\aol toolbar\aoltb.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [AOL Fast Start] "c:\program files\aol desktop 9.6\AOL.EXE" -b
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~2.EXE -Update -1103471 -"Mozilla/4.0 (compatible; MSIE 7.0; AOL 9.5; AOLBuild 4337.155; Windows NT 6.0; Trident/4.0; GTB5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C)" -"http://www.thesmokinggun.com/buster/illinois/911-call"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [HostManager] c:\program files\common files\aol\1197147957\ee\AOLSoftware.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\users\rosemary\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: x-excid - {9D6CC632-1337-4a33-9214-2DA092E776F4} - c:\windows\downloaded program files\mimectl.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0403000.005\symds.sys [2010-10-26 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0403000.005\symefa.sys [2010-10-26 173104]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\bashdefs\20110419.001\BHDrvx86.sys [2011-4-19 802936]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0403000.005\cchpx86.sys [2010-10-26 501888]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\ipsdefs\20110425.001\IDSvix86.sys [2011-4-25 353912]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0403000.005\ironx86.sys [2010-10-26 116784]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\n360\0403000.005\symtdiv.sys [2010-10-26 339504]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-7-28 21504]
R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\4.3.0.5\ccsvchst.exe [2010-10-26 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-8-3 102448]
R3 PCDSRVC{E9D79540-57D5953E-06020101}_0;PCDSRVC{E9D79540-57D5953E-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc.pkms [2010-11-17 21744]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-11-29 30192]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-04-17 20:04:56 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-17 20:04:43 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-13 06:04:54 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-04-10 22:48:59 -------- d-----w- c:\users\rosemary\appdata\local\PackageAware
2011-04-07 00:23:51 -------- d-----w- C:\N360_BACKUP
2011-03-30 20:56:26 -------- d-----w- c:\program files\Blinkx
.
==================== Find3M ====================
.
2011-03-10 17:03:51 1162240 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-10 17:03:51 1136640 ----a-w- c:\windows\system32\mfc42.dll
2011-03-03 15:42:03 739328 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-03 13:25:11 2041856 ----a-w- c:\windows\system32\win32k.sys
2011-03-02 15:44:27 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-02-22 14:13:01 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-22 13:33:12 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-02-22 13:33:09 797696 ----a-w- c:\windows\system32\FntCache.dll
2011-02-16 14:02:23 292864 ----a-w- c:\windows\system32\atmfd.dll
.
============= FINISH: 17:13:10.21 ===============

Hello ,
And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

• The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  
• Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  
• The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  
• Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
  
  
• Double click on the DDS icon, allow it to run.
  
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  
• Notepad will open with the results.
  
• Follow the instructions that pop up for posting the results.
  
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply

• A detailed description of your problems
• A new DDS log (don't forget attach.txt)

Thanks and again sorry for the delay.

Thank you Elise - yes I am still having some difficulties with programs popping up unexpectedly and AOL will crash frequently. Here is a DDS scan that I just ran:
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Rosemary at 17:19:42.83 on Mon 05/09/2011
Internet Explorer: 9.0.8112.16421
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3069.2213 [GMT -5:00]
.
AV: Norton Security Suite *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton Security Suite *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\AOL\1197147957\ee\aolsoftware.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\AOL Desktop 9.6\waol.exe
C:\Program Files\AOL Desktop 9.6\shellmon.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Rosemary\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uWindow Title = Internet Explorer provided by Dell
uStart Page = hxxp://www.aol.com
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3071130
uInternet Settings,ProxyOverride = *.local
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AOL Toolbar Loader: {3ef64538-8b54-4573-b48f-4d34b0238ab2} - c:\program files\aol toolbar\aoltb.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\4.3.0.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\4.3.0.5\IPSBHO.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\4.3.0.5\coIEPlg.dll
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - c:\program files\aol toolbar\aoltb.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [AOL Fast Start] "c:\program files\aol desktop 9.6\AOL.EXE" -b
uRunOnce: [Shockwave Updater] c:\windows\system32\adobe\shockw~1\SWHELP~2.EXE -Update -1103471 -"Mozilla/4.0 (compatible; MSIE 7.0; AOL 9.5; AOLBuild 4337.155; Windows NT 6.0; Trident/4.0; GTB5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C)" -"http://www.thesmokinggun.com/buster/illinois/911-call"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [HostManager] c:\program files\common files\aol\1197147957\ee\AOLSoftware.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\users\rosemary\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: x-excid - {9D6CC632-1337-4a33-9214-2DA092E776F4} - c:\windows\downloaded program files\mimectl.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0403000.005\symds.sys [2010-10-26 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0403000.005\symefa.sys [2010-10-26 173104]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\bashdefs\20110430.001\BHDrvx86.sys [2011-5-2 802936]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0403000.005\cchpx86.sys [2010-10-26 501888]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\ipsdefs\20110506.001\IDSvix86.sys [2011-5-6 353912]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0403000.005\ironx86.sys [2010-10-26 116784]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\n360\0403000.005\symtdiv.sys [2010-10-26 339504]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-7-28 21504]
R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\4.3.0.5\ccsvchst.exe [2010-10-26 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-8-3 102448]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-11-29 30192]
S3 PCDSRVC{E9D79540-57D5953E-06020101}_0;PCDSRVC{E9D79540-57D5953E-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc.pkms [2010-11-17 21744]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-04-27 18:34:16 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2011-04-27 18:34:16 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2011-04-27 18:34:10 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-04-17 20:04:56 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-17 20:04:43 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-14 08:39:02 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2011-04-13 06:04:54 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-04-10 22:48:59 -------- d-----w- c:\users\rosemary\appdata\local\PackageAware
.
==================== Find3M ====================
.
2011-03-10 17:03:51 1162240 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-10 17:03:51 1136640 ----a-w- c:\windows\system32\mfc42.dll
2011-03-03 15:42:03 739328 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-03 15:40:07 173056 ----a-w- c:\windows\apppatch\AcXtrnal.dll
2011-03-03 15:40:05 542720 ----a-w- c:\windows\apppatch\AcLayers.dll
2011-03-03 15:40:05 458752 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2011-03-03 15:40:04 2159616 ----a-w- c:\windows\apppatch\AcGenral.dll
2011-03-03 13:25:11 2041856 ----a-w- c:\windows\system32\win32k.sys
2011-03-02 15:44:27 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-02-22 14:13:01 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-22 13:33:12 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-02-22 13:33:09 797696 ----a-w- c:\windows\system32\FntCache.dll
2011-02-16 14:02:23 292864 ----a-w- c:\windows\system32\atmfd.dll
.
============= FINISH: 17:20:47.17 ===============

Do you see anything that would indicate a malware infection?

Hello again,

COMBOFIX
---------------
Please download ComboFix from one of these locations:

Bleepingcomputer
ForoSpyware

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  
• Double click on Combofix.exe and follow the prompts.
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

This post has been edited by elise025: 10 May 2011 - 03:58 AM

Here is the ComboFix log....looks like it found something, hmm?

ComboFix 11-05-09.04 - Rosemary 05/10/2011 17:16:16.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3069.2022 [GMT -5:00]
Running from: c:\users\Rosemary\Desktop\ComboFix.exe
AV: Norton Security Suite *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
FW: Norton Security Suite *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
SP: Norton Security Suite *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\Blinkx
c:\program files\Blinkx\blinkx.ico
c:\program files\Blinkx\blinkxss.exe
c:\program files\Blinkx\blinkxstop.exe
c:\program files\Blinkx\lang.dll
c:\program files\Blinkx\templates\beat.ico
c:\program files\Blinkx\templates\index.html
c:\program files\Blinkx\templates\noflash.html
c:\program files\Blinkx\templates\offline.html
c:\program files\Blinkx\templates\offline.swf
c:\program files\Blinkx\templates\uninstall.exe
c:\programdata\PCDr\5744\Downloads\162088e9-0b41-471a-947d-e6bfb7774266.dll
c:\programdata\PCDr\5744\Downloads\295a87df-c8df-47c1-8928-31d3bc55eae3.dll
c:\programdata\PCDr\5744\Downloads\3060b7ae-c612-4b71-be9a-0721727ba831.dll
c:\programdata\PCDr\5744\Downloads\3abc4f65-3752-4824-83cd-674c30d9f41c.dll
c:\programdata\PCDr\5744\Downloads\4128ef4c-5308-415e-947b-b523a115be2d.dll
c:\programdata\PCDr\5744\Downloads\4b07fd4d-6cb2-4166-8e08-7e3d0fb96a24.dll
c:\programdata\PCDr\5744\Downloads\654e4133-96c6-421b-9240-26a29538de3f.dll
c:\programdata\PCDr\5744\Downloads\69bf7709-6da5-40eb-b648-3731ebda143c.dll
c:\programdata\PCDr\5744\Downloads\7cfc7ddb-2ff0-41ad-a5d7-3e2c7c6da278.dll
c:\programdata\PCDr\5744\Downloads\920b4bdb-56cb-44d8-b977-2de6535367f0.dll
c:\programdata\PCDr\5744\Downloads\94c1bf6e-ecf1-4c5d-ad15-1b8540879958.dll
c:\programdata\PCDr\5744\Downloads\9f7cb229-6226-4846-9375-1b73ad107c4e.dll
c:\programdata\PCDr\5744\Downloads\a12cd2ff-9e6d-4d89-a010-63188cb6a861.dll
c:\programdata\PCDr\5744\Downloads\aad4193c-5f11-4479-83a6-e739206cb375.dll
c:\programdata\PCDr\5744\Downloads\c6bcc260-2097-4f4f-a0c3-098183f01ac5.dll
c:\programdata\PCDr\5744\Downloads\ccb2bb33-3a38-4a93-93e7-871d4d9be0b6.dll
c:\programdata\PCDr\5744\Downloads\d57ca607-df9e-42be-b6e5-f975ebf2105b.dll
c:\programdata\PCDr\5744\Downloads\db49fe36-7c40-41f5-b9c1-5a7c3297c269.dll
c:\programdata\PCDr\5744\Downloads\db760e79-da96-4a2b-a687-8256c6e72fb6.dll
c:\programdata\PCDr\5744\Downloads\e3d50fea-9128-4ef0-9ea5-b4d74186612f.dll
c:\programdata\PCDr\5744\Downloads\e87994e7-694e-4058-a64a-df23fd76e4df.dll
c:\windows\system32\AutoRun.inf
c:\windows\system32\BSTIEPrintCtl1.dll
.
.
((((((((((((((((((((((((( Files Created from 2011-04-10 to 2011-05-10 )))))))))))))))))))))))))))))))
.
.
2011-05-10 22:23 . 2011-05-10 22:23 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-04-27 18:34 . 2011-03-03 15:40 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2011-04-27 18:34 . 2011-03-03 13:35 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2011-04-27 18:34 . 2011-03-12 21:55 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-04-17 20:04 . 2010-12-20 23:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-17 20:04 . 2010-12-20 23:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-14 08:39 . 2011-04-14 08:39 103864 ----a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll
2011-04-13 06:04 . 2011-02-16 16:16 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-04-10 22:48 . 2011-04-10 22:48 -------- d-----w- c:\users\Rosemary\AppData\Local\PackageAware
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-03-03 15:40 . 2011-04-27 18:34 173056 ----a-w- c:\windows\apppatch\AcXtrnal.dll
2011-03-03 15:40 . 2011-04-27 18:34 542720 ----a-w- c:\windows\apppatch\AcLayers.dll
2011-03-03 15:40 . 2011-04-27 18:34 458752 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2011-03-03 15:40 . 2011-04-27 18:34 2159616 ----a-w- c:\windows\apppatch\AcGenral.dll
2011-02-22 14:13 . 2011-03-23 11:17 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-22 13:33 . 2011-03-23 11:17 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-02-22 13:33 . 2011-03-23 11:17 797696 ----a-w- c:\windows\system32\FntCache.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-11-30 68856]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]
"AOL Fast Start"="c:\program files\AOL Desktop 9.6\AOL.EXE" [2010-11-24 42320]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2007-05-25 17920]
"RtHDVCpl"="RtHDVCpl.exe" [2007-05-11 4452352]
"Windows Mobile Device Center"="c:\windows\WindowsMobile\wmdc.exe" [2007-05-31 648072]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 81920]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-06-11 30192]
"HostManager"="c:\program files\Common Files\AOL\1197147957\ee\AOLSoftware.exe" [2010-03-08 41800]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-12 49152]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-05-14 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-03-30 267048]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2007-09-17 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-09-17 8497696]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-09-17 81920]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2007-08-31 1037736]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-01-31 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
.
c:\users\Rosemary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-11-29 50688]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2010-06-11 30192]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0403000.005\SYMDS.SYS [2009-10-15 328752]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0403000.005\SYMEFA.SYS [2010-04-22 173104]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20110430.001\BHDrvx86.sys [2011-04-15 802936]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0403000.005\ccHPx86.sys [2010-02-26 501888]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20110506.001\IDSvix86.sys [2011-03-14 353912]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0403000.005\Ironx86.SYS [2010-04-29 116784]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\N360\0403000.005\SYMTDIV.SYS [2010-05-06 339504]
S2 N360;Norton Security Suite;c:\program files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe [2010-02-26 126392]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-07-23 102448]
S3 PCDSRVC{E9D79540-57D5953E-06020101}_0;PCDSRVC{E9D79540-57D5953E-06020101}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc.pkms [2010-11-18 21744]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - ERASERUTILDRV11110
*Deregistered* - EraserUtilDrv11110
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs REG_MULTI_SZ BthServ
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-27 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
- c:\program files\Dell Support Center\uaclauncher.exe [2010-11-18 15:13]
.
2011-05-10 c:\windows\Tasks\SystemToolsDailyTest.job
- c:\program files\Dell Support Center\pcdrcui.exe [2010-11-18 15:13]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.aol.com
uInternet Settings,ProxyOverride = *.local
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-DellSupportCenter - c:\program files\Dell Support Center\bin\sprtcmd.exe
SafeBoot-mcmscsvc
SafeBoot-MCODS
AddRemove-blinkx beat - c:\program files\Blinkx\templates\uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-05-10 17:23
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
.
c:\users\Rosemary\AppData\Local\Temp\catchme.dll 53248 bytes executable
.
scan completed successfully
hidden files: 1
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\4.3.0.5\diMaster.dll\" /prefetch:1"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\PCDSRVC{E9D79540-57D5953E-06020101}_0]
"ImagePath"="\??\c:\program files\dell support center\pcdsrvc.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,75,be,5e,32,dc,aa,01,4a,a0,3e,14,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,75,be,5e,32,dc,aa,01,4a,a0,3e,14,\
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2011-05-10 17:25:57
ComboFix-quarantined-files.txt 2011-05-10 22:25
.
Pre-Run: 365,994,180,608 bytes free
Post-Run: 366,012,620,800 bytes free
.
- - End Of File - - CAFCA0BA11BC02567309918E6B3FFC66

Hi again, how are things running at this point?

Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Adobe components and update:

• Download the latest version of Adobe Reader Version X. and save it to your desktop.
  
• Uncheck the "Free McAfee Security plan Plus" option or any other Toolbar you are offered
  
• Click the download button at the bottom.
  
• If you use Internet Explorer and do not wish to install the ActiveX element, simply click on the click here to download link on the next page.
  
• Remove all older version of Adobe Reader: Go to Add/remove and uninstall all versions of Adobe Reader, Acrobat Reader and Adobe Acrobat.
  If you are unsure of how to use Add or Remove Programs, the please see this tutorial:How To Remove An Installed Program From Your Computer
  
• Then from your desktop double-click on Adobe Reader to install the newest version.
  If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  
• When the "Adobe Setup - Welcome" window opens, click the Install > button.
  
• If offered to install a Toolbar, just uncheck the box before continuing unless you want it.

Your Adobe Reader is now up to date!


Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.

• Download the latest version of Java Runtime Environment (JRE) Version 6.
  
• Look for "JDK 6 Update 25 (JDK or JRE).
  
• Click the "Download JRE" button at the right.
  
• Read the License Agreement, and then check the box that says: "Accept License Agreement".
  
  • Select "Windows x86 Offline" and click on jre-6u25-windows-i586.exe
• Save it to your desktop
  
• Close any programs you may have running - especially your web browser.
  
• Uninstall all older versions of Java (any item with Java Runtime Environment, JRE or J2SE in the name).
  
• Reboot your computer once all Java components are removed.
  
• Install the newest version by double clicking (run as Administrator for Windows Vista/Seven) the downloaded file.

Please launch Malwarebytes Antimalware, update it and run a full scan. Post me the resulting log.

Dear Elise,

I followed your instructions but I did not update Malwarebites DataBase, but it was only 24 days old.

Here is the log you requested.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6386

Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.8112.16421

5/11/2011 8:51:17 PM
mbam-log-2011-05-11 (20-51-17).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 304299
Time elapsed: 1 hour(s), 4 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Elise,

I neglected to mention the occurrence of a pop-up which I had never seen before after I completed the Malware Scan and opened AOL. It is a message from the Internet Explorer Add-on Installer for Microsoft Windows trying to install something and asking the user to continue. I closed the window. It popped up again later.

In the details there is this key:

BDB57FF2-79B9-4205-9447-F5FE8537312

Are you familiar with this pop-up? Should the add-on be installed or can the pop-up be removed?


Thank you for your continuing efforts to rid my computer of unwanted software. You are appreciated!

Rosemary Franzese

Quote

24 days is pretty old when it comes to security software updates. New malware comes out each day, and database updates are released even so often to catch all latest nasties.

That add on is perfectly legit and can be installed.

ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan

• Hold down Control and click on this link to open ESET OnlineScan in a new window.
  
• Click the button.
  
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    
  • Double click on the
    icon on your desktop.
  
  
• Check "YES, I accept the Terms of Use."
  
• Click the Start button.
  
• Accept any security warnings from your browser.
  
• Under scan settings, check "Scan Archives" and "Remove found threats"
  
• Click Advanced settings and select the following:
  • Scan potentially unwanted applications
    
  • Scan for potentially unsafe applications
    
  • Enable Anti-Stealth technology
  
  
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  
• When the scan completes, click List Threats
  
• Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  
• Click the Back button.
  
• Click the Finish button.

Elise,

Here's a report from my 1st run of ESET. When starting to install, I was given notice of other antivirus SW: MS Windows Defender and Symantec Corp Norton 360. Windows Defender was already turned off. I turned off Norton Firewall and Antivirus for 15 minutes, believing that ESET would be a brief scan. I started ESET and it executed for 1 hour and 23 minutes, during which time the Norton Firewall and Antivirus were turned back on. The ESET summary said one file had been cleaned and another file was corrupt, with a name containing Win32/Adware. I tried to List Threats but couldn't because there was a pop-up asking if I wanted to close the open Tab or all Tabs. When I selected to close one Tab, the ESET page disappeared and I didn't find any icon for ESET on my Desktop. I'm going to start this process again after I turn off Norton again, for several hours.

Rosemary Franzese

Elise,

Here's a report on my 2nd run of ESET. I turned off Norton and started ESET after selecting the Settings you specified. This time it ran for 1 hour 13 minutes. Unfortunately, there were no threats.....and consequently no List of Threats.

I selected the only option: 'Manage quarantine' which resulted in a window titled Scan Results. There was one file listed which I could not copy. I captured the file name manually:
C:\Windows\System32\config\systemprofile\APP Data\Local\Microsoft Windows Temporary Internet Files\Content.IE5\4HOPPK5N\Upgrade[1]/cab

I beleive I gave access to some file with a cab in it during ESET. There were two Scan Results options: Restore (the above typed file) or <<BACK. I selected <<Back.

The final two options on the ESET run page were 'Uninstall application or close' and 'Delete Quarantined Files' - I did not select either one. Finally I selected FINISH.

Unfortunately there was no EXPORT option nor file or list of threats to export. Also, the files listed as threats from the 1st run of ESET did not appear.

Did ESET create a folder that contains the output from the two scans? I'm hoping.

Sorry you didn't receive the output you were expecting.

Rosemary Franzese

This post has been edited by RF3308: 12 May 2011 - 11:18 PM

Hi, don't worry, that is okay.

ALL CLEAN
--------------
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean

Please do the following to remove the remaining programs from your PC:

• Delete the tools used during the disinfection:
  • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
    
  • Delete DDS and GMER (this is a random named file)

Please read these advices, in order to prevent reinfecting your PC:

• Install and update the following programs regularly:
  • an outbound firewall. If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.
    A comprehensive tutorial and a list of possible firewalls can be found here.
    
  • an AntiVirus Software
    It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    
  • an Anti-Spyware program
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    
  • Spyware Blaster
    A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
  
  
• Keep Windows (and your other Microsoft software) up to date!
  I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
  Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  
• Keep your other software up to date as well
  Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  
• Stay up to date!
  The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.

Some more links you might find of interest:

• Miekies' prevention suggestions
  
• So How did I get infected?
  
• Microsoft - 'Security at home'
  
• Calendar of Updates: See which updates have been released.
  
• How to backup your Data with Cobian Backup:because you never know, when your harddisk might fail
  
• Commonly Used Freeware Replacements: a nice list of freeware programs in all categories, that are regarded as useful by the users of this forum.
  
• osalt: Find (free) open source alternatives to known commercial software.

Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

Elise,

Your assistance in getting rid of Blinkx Beat has been invaluable. I've been getting assistance in running the scans and following your directions. I need that assistance now to delete the tools and understand your advice. For that reason I would like to keep this problem log open another day or two in case I have further questions following your advice.

ESET isn't on the list of tools to remove. Should it be removed?

Thank you VERY MUCH for your attention to my problem and your speedy resolution. I will send you another reply in the next day or two.

Rosemary Franzese

You're most welcome Rosemary!

Quote

You can remove it using Add/Remove programs. Its up to you if you want to keep it or not.

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.