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Pop-ups, Search Re-directs, Suspected Malware Not sure how to remove it.

#16 User is offline   SweetTech 

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Posted 10 May 2011 - 01:51 PM

I'd like to have you try what was suggested in that post, and see if your able to update it after resetting Windows update.
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


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#17 User is offline   Ben Fenlon 

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Posted 11 May 2011 - 09:24 AM

No luck on SP2 install 2nd time around. Got this error after the process abandoned:
Attached File  Installation was not successful.jpg (24.24K)
Number of downloads: 2

#18 User is offline   SweetTech 

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Posted 11 May 2011 - 01:22 PM

Do you still have that window open?

What happens if you click on Details?

How about if you click on that Link at the bottom of the window?
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#19 User is offline   Ben Fenlon 

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Posted 11 May 2011 - 02:27 PM

It links you to this:

Attached File  Windows Update error 80246007.jpg (68.66K)
Number of downloads: 2

I followed the steps but the BITS service was functioning properly already so no changes were needed. I've rebooted and tried the SP2 install again but no luck.

#20 User is offline   SweetTech 

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Posted 11 May 2011 - 02:40 PM

Let me have you try this:

SFC ScanNow

We need to run SFC Scan Now.

We will need to open up an elevated command prompt. This can be down by clicking on Start > All Programs > Accessories, right click on Command Prompt, and then click on Run as Administrator.

You will need to click Allow.

Type the following command below, and then press ENTER:

sfc /scannow

The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.


Lets see if your able to install the update.
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


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#21 User is offline   Ben Fenlon 

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Posted 12 May 2011 - 08:04 AM

I was finally able to install SP2 after following the steps shown here http://support.microsoft.com/kb/947366 (unistalling the stopzilla anti-virus software seemed to work). Here is the OTL log from the last scan:

OTL logfile created on: 5/12/2011 9:00:55 AM - Run 2
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Users\Casey\Desktop\1
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6002.18005)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 59.00% Memory free
6.00 Gb Paging File | 5.00 Gb Available in Paging File | 81.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 222.81 Gb Total Space | 120.89 Gb Free Space | 54.26% Space Free | Partition Type: NTFS
Drive D: | 10.00 Gb Total Space | 2.04 Gb Free Space | 20.43% Space Free | Partition Type: NTFS

Computer Name: CASEY-PC | User Name: Casey | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/05/05 09:05:57 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Casey\Desktop\1\OTL.exe
PRC - [2011/02/25 15:56:59 | 000,304,304 | ---- | M] (Google Inc.) -- C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
PRC - [2009/07/15 12:13:06 | 003,662,632 | ---- | M] (Wacom Technology, Corp.) -- C:\Program Files\WTouch\WTouchUser.exe
PRC - [2009/07/15 12:13:04 | 000,393,512 | ---- | M] (Wacom Technology, Corp.) -- C:\Windows\System32\WTablet\Pen_TabletUser.exe
PRC - [2009/07/15 12:13:04 | 000,112,936 | ---- | M] (Wacom Technology, Corp.) -- C:\Program Files\WTouch\WTouchService.exe
PRC - [2009/07/15 12:13:02 | 004,408,616 | ---- | M] (Wacom Technology, Corp.) -- C:\Windows\System32\Pen_Tablet.exe
PRC - [2009/04/11 02:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2009/01/30 01:50:06 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/01/30 01:50:06 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2009/01/05 18:19:10 | 000,824,560 | ---- | M] (Dell Inc.) -- c:\Program Files\Common Files\Dell\Advanced Networking Service\hnm_svc.exe
PRC - [2008/12/22 05:26:46 | 000,483,420 | ---- | M] (IDT, Inc.) -- C:\Program Files\IDT\WDM\sttray.exe
PRC - [2008/12/22 05:26:36 | 000,241,746 | ---- | M] (IDT, Inc.) -- C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\stacsv.exe
PRC - [2008/12/22 05:26:08 | 000,081,920 | ---- | M] (Andrea Electronics Corporation) -- C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\AEstSrv.exe
PRC - [2008/12/18 14:05:28 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2008/08/25 07:26:04 | 000,040,960 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\hidfind.exe
PRC - [2008/08/25 07:25:54 | 000,200,704 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\Apoint.exe
PRC - [2008/08/25 07:25:54 | 000,049,152 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApntEx.exe
PRC - [2008/08/25 07:25:52 | 000,046,376 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApMsgFwd.exe
PRC - [2004/08/31 10:34:08 | 000,102,400 | ---- | M] () -- C:\Program Files\Dell Photo AIO Printer 942\dlbubmon.exe
PRC - [2004/08/31 10:18:44 | 000,294,912 | ---- | M] () -- C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe
PRC - [2004/07/27 10:08:22 | 000,262,144 | ---- | M] () -- C:\Program Files\Dell Photo AIO Printer 942\memcard.exe


========== Modules (SafeList) ==========

MOD - [2011/05/05 09:05:57 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Casey\Desktop\1\OTL.exe
MOD - [2010/08/31 11:43:52 | 001,686,016 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV - File not found [Auto | Stopped] -- -- (SftService)
SRV - File not found [Auto | Stopped] -- -- (FastUserSwitchingCompatibility)
SRV - [2010/09/30 17:44:46 | 000,246,520 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2010/01/15 08:49:20 | 000,227,232 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe -- (McComponentHostService)
SRV - [2009/07/15 12:13:04 | 000,112,936 | ---- | M] (Wacom Technology, Corp.) [Auto | Running] -- C:\Program Files\WTouch\WTouchService.exe -- (WTouchService)
SRV - [2009/07/15 12:13:02 | 004,408,616 | ---- | M] (Wacom Technology, Corp.) [Auto | Running] -- C:\Windows\System32\Pen_Tablet.exe -- (TabletServicePen)
SRV - [2009/05/15 03:23:43 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2009/01/30 01:50:06 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)
SRV - [2009/01/05 18:19:10 | 000,824,560 | ---- | M] (Dell Inc.) [Auto | Running] -- c:\Program Files\Common Files\Dell\Advanced Networking Service\hnm_svc.exe -- (hnmsvc)
SRV - [2008/12/22 05:26:36 | 000,241,746 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\stacsv.exe -- (STacSV)
SRV - [2008/12/22 05:26:08 | 000,081,920 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_ae0b52e0\AEstSrv.exe -- (AESTFilters)
SRV - [2008/12/18 14:05:28 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2004/07/01 16:45:46 | 000,421,888 | ---- | M] (Dell) [On_Demand | Stopped] -- C:\Windows\System32\dlbucoms.exe -- (dlbu_device)


========== Driver Services (SafeList) ==========

DRV - [2009/08/19 17:49:22 | 000,049,904 | R--- | M] (Avanquest Software) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\BVRPMPR5.SYS -- (BVRPMPR5)
DRV - [2009/05/20 18:14:32 | 000,013,224 | ---- | M] (Wacom Technology) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\WacomVTHid.sys -- (WacomVTHid)
DRV - [2009/05/20 15:54:06 | 000,013,736 | ---- | M] (Wacom Technology) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\wacomvhid.sys -- (wacomvhid)
DRV - [2009/04/11 00:46:08 | 000,015,872 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\usb8023.sys -- (USB_RNDIS)
DRV - [2009/01/30 17:29:50 | 000,015,656 | ---- | M] (Wacom Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\wacmoumonitor.sys -- (wacmoumonitor)
DRV - [2009/01/19 08:38:16 | 000,133,472 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\OA001Ufd.sys -- (OA001Ufd)
DRV - [2009/01/19 08:38:12 | 000,279,488 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\OA001Vid.sys -- (OA001Vid)
DRV - [2008/12/22 06:32:18 | 000,018,424 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\bcm42rly.sys -- (BCM42RLY)
DRV - [2008/12/22 05:26:50 | 000,393,216 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\stwrt.sys -- (STHDA)
DRV - [2008/11/21 07:15:30 | 000,112,128 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\IntcHdmi.sys -- (IntcHdmiAddService) Intel®
DRV - [2008/11/04 19:16:40 | 000,022,904 | ---- | M] (PC-Doctor, Inc.) [Kernel | On_Demand | Stopped] -- C:\Program Files\Dell Support Center\HWDiag\bin\pcd5srvc.pkms -- (PCD5SRVC{3F6A8B78-EC003E00-05040104})
DRV - [2008/08/25 07:25:52 | 000,170,032 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2008/08/25 06:37:44 | 000,203,264 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\k57nd60x.sys -- (k57nd60x) Broadcom NetLink ™
DRV - [2008/08/25 06:35:24 | 000,054,784 | ---- | M] (ITE Tech. Inc. ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\itecir.sys -- (itecir)
DRV - [2008/07/16 07:46:52 | 000,038,400 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rixdptsk.sys -- (rismxdp)
DRV - [2008/07/16 07:46:50 | 000,046,592 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rimmptsk.sys -- (rimmptsk)
DRV - [2008/07/16 07:46:48 | 000,043,008 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rimsptsk.sys -- (rimsptsk)
DRV - [2008/06/17 12:01:06 | 000,022,016 | ---- | M] (SingleClick Systems) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\packet.sys -- (Packet)
DRV - [2008/01/20 22:23:25 | 000,220,672 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\e1e6032.sys -- (e1express) Intel®
DRV - [2007/02/16 15:12:36 | 000,011,312 | ---- | M] (Wacom Technology) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\wacommousefilter.sys -- (wacommousefilter)
DRV - [2007/02/15 20:11:28 | 000,011,440 | ---- | M] (Wacom Technology) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\WacomVKHid.sys -- (WacomVKHid)
DRV - [2006/11/02 03:36:43 | 002,028,032 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\atikmdag.sys -- (R300)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\..\URLSearchHook: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask)
IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..extensions.enabledItems: moveplayer@movenetworks.com:7
FF - prefs.js..extensions.enabledItems: {635abd67-4fe9-1b23-4f01-e679fa7484c1}:2.1.1.20091029021655
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}:6.0.25


FF - HKLM\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010/11/06 14:33:11 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 4.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2011/05/08 22:01:45 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 4.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2011/05/09 19:50:08 | 000,000,000 | ---D | M]

[2011/02/23 21:26:18 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Casey\AppData\Roaming\Mozilla\Extensions
[2011/05/08 21:50:26 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Casey\AppData\Roaming\Mozilla\Firefox\Profiles\zhx2405e.default\extensions
[2011/04/09 10:52:33 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\Casey\AppData\Roaming\Mozilla\Firefox\Profiles\zhx2405e.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2011/03/20 17:11:15 | 000,000,000 | ---D | M] (Yahoo! Toolbar) -- C:\Users\Casey\AppData\Roaming\Mozilla\Firefox\Profiles\zhx2405e.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
[2011/05/08 22:01:45 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2011/05/08 21:40:16 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}
File not found (No name found) --
[2009/12/16 22:46:29 | 000,000,000 | ---D | M] (Move Media Player) -- C:\USERS\CASEY\APPDATA\ROAMING\MOVE NETWORKS
[2011/04/14 12:26:02 | 000,142,296 | ---- | M] (Mozilla Foundation) -- C:\Program Files\Mozilla Firefox\components\browsercomps.dll
[2011/05/08 21:38:52 | 000,472,808 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Mozilla Firefox\plugins\npdeployJava1.dll
[2010/01/01 04:00:00 | 000,002,252 | ---- | M] () -- C:\Program Files\Mozilla Firefox\searchplugins\bing.xml

O1 HOSTS File: ([2011/05/08 21:35:32 | 000,000,042 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: ::1 localhost
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll (Google Inc.)
O2 - BHO: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask)
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)
O3 - HKLM\..\Toolbar: (Easy Photo Print) - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll (SEIKO EPSON CORPORATION / CyCom Technology Corp.)
O3 - HKLM\..\Toolbar: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Ask Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4 - HKLM..\Run: [Dell Photo AIO Printer 942] C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe ()
O4 - HKLM..\Run: [DellMCM] C:\Program Files\Dell Photo AIO Printer 942\memcard.exe ()
O4 - HKLM..\Run: [dellsupportcenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray.exe (IDT, Inc.)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\control panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLUA = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\control panel present
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\restrictions present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr (Google Inc.)
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll (Google Inc.)
O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} http://www.mpix.com/customer/uploading/activex/ImageUploader5.cab (Image Uploader Control)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos-beta/OnlineScanner.cab (OnlineScanner Control)
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab (Java Plug-in 1.6.0_25)
O16 - DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab (Java Plug-in 1.6.0_25)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab (Java Plug-in 1.6.0_25)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\GoToAssist: DllName - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll - C:\Program Files\Citrix\GoToAssist\514\g2awinlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O24 - Desktop WallPaper: C:\Users\Casey\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O24 - Desktop BackupWallPaper: C:\Users\Casey\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O28 - HKLM ShellExecuteHooks: {AEB6717E-7E19-11d0-97EE-00C04FD91972} - Reg Error: Key error. File not found
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 17:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKCU\...exe [@ = exefile] -- Reg Error: Key error. File not found

NetSvcs: FastUserSwitchingCompatibility - File not found
NetSvcs: Ias - File not found
NetSvcs: Nla - File not found
NetSvcs: Ntmssvc - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: SRService - File not found
NetSvcs: WmdmPmSp - File not found
NetSvcs: LogonHours - File not found
NetSvcs: PCAudit - File not found
NetSvcs: helpsvc - File not found
NetSvcs: uploadmgr - File not found

Drivers32: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: MSVideo8 - C:\Windows\System32\vfwwdm32.dll (Microsoft Corporation)
Drivers32: vidc.cvid - C:\Windows\System32\iccvid.dll (Radius Inc.)

========== Files/Folders - Created Within 30 Days ==========

[2011/05/12 07:40:23 | 000,000,000 | ---D | C] -- C:\Windows\System32\eu-ES
[2011/05/12 07:40:23 | 000,000,000 | ---D | C] -- C:\Windows\System32\ca-ES
[2011/05/12 07:40:22 | 000,000,000 | ---D | C] -- C:\Windows\System32\vi-VN
[2011/05/12 07:32:44 | 000,000,000 | ---D | C] -- C:\Windows\System32\SPReview
[2011/05/11 22:25:22 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2011/05/11 17:14:35 | 000,000,000 | ---D | C] -- C:\Windows\CheckSur
[2011/05/08 21:59:28 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Adobe
[2011/05/08 21:41:03 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2011/05/07 17:47:02 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2011/05/07 17:47:02 | 000,000,000 | ---D | C] -- C:\Users\Casey\AppData\Local\temp
[2011/05/07 17:36:11 | 000,161,792 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2011/05/07 17:36:11 | 000,136,704 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2011/05/07 17:36:11 | 000,031,232 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2011/05/07 17:35:56 | 000,000,000 | ---D | C] -- C:\Qoobox
[2011/05/07 17:35:41 | 000,212,480 | ---- | C] (SteelWerX) -- C:\Windows\SWXCACLS.exe
[2011/05/05 21:56:09 | 000,000,000 | ---D | C] -- C:\_OTL
[2011/04/27 09:06:25 | 000,000,000 | ---D | C] -- C:\Users\Casey\Desktop\1
[2011/04/26 22:28:31 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
[2011/04/26 22:27:53 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2011/04/26 22:27:52 | 000,000,000 | ---D | C] -- C:\Program Files\iTunes
[2011/04/26 22:22:44 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[2010/08/25 19:59:08 | 000,004,096 | ---- | C] ( ) -- C:\Windows\System32\IGFXDEVLib.dll
[10 C:\Windows\System32\*.tmp files -> C:\Windows\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/05/12 08:58:55 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2011/05/12 08:58:55 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2011/05/12 08:57:04 | 000,000,905 | ---- | M] () -- C:\Users\Casey\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
[2011/05/12 08:29:00 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/05/12 07:52:51 | 000,607,406 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2011/05/12 07:52:51 | 000,105,014 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2011/05/12 07:45:08 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/05/12 07:45:02 | 000,442,344 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2011/05/12 07:43:52 | 3176,034,304 | -HS- | M] () -- C:\hiberfil.sys
[2011/05/11 22:20:30 | 000,000,240 | ---- | M] () -- C:\Windows\System32\drivers\kgpcpy.cfg
[2011/05/08 21:59:46 | 000,001,854 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader X.lnk
[2011/05/08 21:35:32 | 000,000,042 | ---- | M] () -- C:\Windows\System32\drivers\etc\hosts
[2011/05/07 17:35:23 | 004,343,224 | R--- | M] () -- C:\Users\Casey\Desktop\ComboFix.exe
[2011/05/05 09:29:00 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/04/27 05:09:16 | 204,720,786 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2011/04/26 21:26:09 | 000,006,756 | ---- | M] () -- C:\Users\Casey\AppData\Local\d3d9caps.dat
[10 C:\Windows\System32\*.tmp files -> C:\Windows\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/05/11 22:20:30 | 000,000,240 | ---- | C] () -- C:\Windows\System32\drivers\kgpcpy.cfg
[2011/05/11 08:58:41 | 3176,034,304 | -HS- | C] () -- C:\hiberfil.sys
[2011/05/08 21:59:46 | 000,001,854 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader X.lnk
[2011/05/08 21:59:45 | 000,001,804 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader X.lnk
[2011/05/07 17:36:11 | 000,256,512 | ---- | C] () -- C:\Windows\PEV.exe
[2011/05/07 17:36:11 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2011/05/07 17:36:11 | 000,089,088 | ---- | C] () -- C:\Windows\MBR.exe
[2011/05/07 17:36:11 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2011/05/07 17:36:11 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2011/05/07 17:35:12 | 004,343,224 | R--- | C] () -- C:\Users\Casey\Desktop\ComboFix.exe
[2011/02/23 21:26:12 | 000,000,000 | ---- | C] () -- C:\Windows\nsreg.dat
[2010/11/29 17:46:32 | 000,000,292 | ---- | C] () -- C:\Windows\EReg077.dat
[2010/11/29 17:45:21 | 000,000,000 | ---- | C] () -- C:\Windows\SETUP32.INI
[2010/11/29 17:36:32 | 000,000,314 | ---- | C] () -- C:\Windows\EReg515.dat
[2010/11/29 17:35:16 | 000,000,804 | ---- | C] () -- C:\Windows\disney.ini
[2010/11/06 14:24:14 | 000,208,286 | ---- | C] () -- C:\Windows\hpoins43.dat
[2010/08/26 21:14:49 | 000,000,000 | ---- | C] () -- C:\Users\Casey\AppData\Roaming\wklnhst.dat
[2010/08/25 20:30:02 | 000,439,308 | ---- | C] () -- C:\Windows\System32\igcompkrng500.bin
[2010/08/25 20:30:00 | 000,982,240 | ---- | C] () -- C:\Windows\System32\igkrng500.bin
[2010/08/25 20:30:00 | 000,092,356 | ---- | C] () -- C:\Windows\System32\igfcg500m.bin
[2010/08/25 19:57:00 | 000,000,151 | ---- | C] () -- C:\Windows\System32\GfxUI.exe.config
[2010/08/25 19:52:00 | 000,208,896 | ---- | C] () -- C:\Windows\System32\iglhsip32.dll
[2010/08/25 19:52:00 | 000,143,360 | ---- | C] () -- C:\Windows\System32\iglhcp32.dll
[2010/04/27 18:28:44 | 000,000,060 | ---- | C] () -- C:\Windows\SIERRA.INI
[2010/04/27 18:28:43 | 000,000,371 | ---- | C] () -- C:\Windows\ka.ini
[2010/01/29 17:11:51 | 000,000,601 | ---- | C] () -- C:\Windows\hpomdl43.dat
[2009/12/31 16:10:53 | 000,103,936 | ---- | C] () -- C:\Windows\System32\JPEGACC.DLL
[2009/12/31 16:10:53 | 000,044,544 | ---- | C] () -- C:\Windows\System32\IGFPX32S.DLL
[2009/12/31 16:10:52 | 000,316,928 | ---- | C] () -- C:\Windows\System32\FPXIG.DLL
[2009/11/28 10:18:33 | 000,236,616 | -H-- | C] () -- C:\Windows\System32\mlfcache.dat
[2009/10/26 21:29:32 | 000,000,056 | -H-- | C] () -- C:\Windows\System32\ezsidmv.dat
[2009/09/30 17:40:52 | 000,004,096 | -H-- | C] () -- C:\Users\Casey\AppData\Local\keyfile3.drm
[2009/09/20 06:02:28 | 000,073,220 | ---- | C] () -- C:\Windows\System32\EPPICPrinterDB.dat
[2009/09/20 06:02:28 | 000,001,140 | ---- | C] () -- C:\Windows\System32\EPPICPresetData_PT.dat
[2009/09/20 06:02:28 | 000,001,140 | ---- | C] () -- C:\Windows\System32\EPPICPresetData_BP.dat
[2009/09/20 06:02:28 | 000,001,137 | ---- | C] () -- C:\Windows\System32\EPPICPresetData_ES.dat
[2009/09/20 06:02:28 | 000,001,130 | ---- | C] () -- C:\Windows\System32\EPPICPresetData_FR.dat
[2009/09/20 06:02:28 | 000,001,130 | ---- | C] () -- C:\Windows\System32\EPPICPresetData_CF.dat
[2009/09/20 06:02:28 | 000,001,104 | ---- | C] () -- C:\Windows\System32\EPPICPresetData_EN.dat
[2009/09/20 06:02:28 | 000,000,097 | ---- | C] () -- C:\Windows\System32\PICSDK.ini
[2009/09/20 06:02:27 | 000,031,053 | ---- | C] () -- C:\Windows\System32\EPPICPattern131.dat
[2009/09/20 06:02:27 | 000,029,114 | ---- | C] () -- C:\Windows\System32\EPPICPattern1.dat
[2009/09/20 06:02:27 | 000,027,417 | ---- | C] () -- C:\Windows\System32\EPPICPattern121.dat
[2009/09/20 06:02:27 | 000,021,021 | ---- | C] () -- C:\Windows\System32\EPPICPattern3.dat
[2009/09/20 06:02:27 | 000,015,670 | ---- | C] () -- C:\Windows\System32\EPPICPattern5.dat
[2009/09/20 06:02:27 | 000,013,280 | ---- | C] () -- C:\Windows\System32\EPPICPattern2.dat
[2009/09/20 06:02:27 | 000,010,673 | ---- | C] () -- C:\Windows\System32\EPPICPattern4.dat
[2009/09/20 06:02:27 | 000,004,943 | ---- | C] () -- C:\Windows\System32\EPPICPattern6.dat
[2009/08/20 21:07:32 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2009/08/20 21:07:31 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2009/06/17 13:59:16 | 000,006,756 | ---- | C] () -- C:\Users\Casey\AppData\Local\d3d9caps.dat
[2009/06/04 21:27:52 | 000,051,712 | ---- | C] () -- C:\Users\Casey\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/05/28 20:32:00 | 000,131,072 | ---- | C] () -- C:\Windows\System32\dlbusnls.dll
[2009/05/28 20:31:59 | 000,143,360 | ---- | C] () -- C:\Windows\System32\dlbucoin.dll
[2009/05/21 20:22:24 | 000,000,376 | ---- | C] () -- C:\Windows\ODBC.INI
[2009/05/15 05:43:18 | 000,147,456 | ---- | C] () -- C:\Windows\System32\igfxCoIn_v1576.dll
[2009/05/15 05:43:18 | 000,147,172 | ---- | C] () -- C:\Windows\System32\igfcg550.bin
[2009/05/15 05:43:16 | 000,004,608 | ---- | C] () -- C:\Windows\System32\HdmiCoin.dll
[2009/05/15 05:38:29 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
[2009/05/15 03:16:03 | 000,000,075 | RHS- | C] () -- C:\Windows\CT4CET.bin
[2009/05/15 03:09:31 | 000,006,656 | ---- | C] () -- C:\Windows\System32\bcmwlrc.dll
[2009/05/15 03:09:29 | 000,054,784 | ---- | C] () -- C:\Windows\System32\bcmwlrmt.dll
[2009/05/15 03:09:27 | 000,026,112 | ---- | C] () -- C:\Windows\System32\WLTRYSVC.EXE
[2008/02/03 19:11:25 | 000,000,000 | ---- | C] () -- C:\Windows\System32\atiicdxx.dat
[2006/11/02 08:57:28 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2006/11/02 08:47:37 | 000,442,344 | ---- | C] () -- C:\Windows\System32\FNTCACHE.DAT
[2006/11/02 08:35:32 | 000,005,632 | ---- | C] () -- C:\Windows\System32\sysprepMCE.dll
[2006/11/02 06:33:01 | 000,607,406 | ---- | C] () -- C:\Windows\System32\perfh009.dat
[2006/11/02 06:33:01 | 000,287,440 | ---- | C] () -- C:\Windows\System32\perfi009.dat
[2006/11/02 06:33:01 | 000,105,014 | ---- | C] () -- C:\Windows\System32\perfc009.dat
[2006/11/02 06:33:01 | 000,030,674 | ---- | C] () -- C:\Windows\System32\perfd009.dat
[2006/11/02 06:25:44 | 000,159,744 | ---- | C] () -- C:\Windows\System32\atitmmxx.dll
[2006/11/02 06:23:21 | 000,215,943 | ---- | C] () -- C:\Windows\System32\dssec.dat
[2006/11/02 04:58:30 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2006/11/02 04:19:00 | 000,000,741 | ---- | C] () -- C:\Windows\System32\NOISE.DAT
[2006/11/02 03:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
[2006/11/02 03:25:31 | 000,673,088 | ---- | C] () -- C:\Windows\System32\mlang.dat
[2004/08/06 14:23:06 | 000,114,688 | ---- | C] () -- C:\Windows\System32\dlbucur.dll
[2004/08/06 14:22:12 | 000,557,056 | ---- | C] () -- C:\Windows\System32\dlbujswr.dll
[2004/08/06 14:07:24 | 000,069,632 | ---- | C] () -- C:\Windows\System32\dlbucu.dll
[2004/08/06 14:01:42 | 000,401,408 | ---- | C] () -- C:\Windows\System32\dlbuutil.dll
[2004/07/01 16:43:38 | 000,294,912 | ---- | C] () -- C:\Windows\System32\dlbuih.exe
[2003/10/08 10:09:46 | 000,040,960 | ---- | C] () -- C:\Windows\System32\dlbuvs.dll
[2003/01/07 16:05:08 | 000,002,695 | ---- | C] () -- C:\Windows\System32\OUTLPERF.INI

========== LOP Check ==========

[2010/10/15 01:57:16 | 000,000,000 | ---D | M] -- C:\Users\Casey\AppData\Roaming\99EAB5C5D64178A6D6F69DFB7FE57F0D
[2011/01/13 18:44:50 | 000,000,000 | ---D | M] -- C:\Users\Casey\AppData\Roaming\acccore
[2009/09/25 21:00:54 | 000,000,000 | ---D | M] -- C:\Users\Casey\AppData\Roaming\EPSON
[2009/07/23 00:30:11 | 000,000,000 | ---D | M] -- C:\Users\Casey\AppData\Roaming\iWin
[2009/09/20 06:06:38 | 000,000,000 | ---D | M] -- C:\Users\Casey\AppData\Roaming\Leadertech
[2010/12/15 16:23:29 | 000,000,000 | ---D | M] -- C:\Users\Casey\AppData\Roaming\PDF Viewer
[2010/05/25 20:46:01 | 000,000,000 | ---D | M] -- C:\Users\Casey\AppData\Roaming\Smilebox
[2010/08/26 21:14:54 | 000,000,000 | ---D | M] -- C:\Users\Casey\AppData\Roaming\Template
[2011/01/21 21:22:21 | 000,000,000 | ---D | M] -- C:\Users\Casey\AppData\Roaming\WebcamMax
[2009/05/19 20:16:35 | 000,000,000 | ---D | M] -- C:\Users\Casey\AppData\Roaming\WildTangent
[2009/05/19 22:30:32 | 000,000,000 | ---D | M] -- C:\Users\Casey\AppData\Roaming\WildTangentv1005
[2009/12/24 11:08:38 | 000,000,000 | ---D | M] -- C:\Users\Casey\AppData\Roaming\WTouch
[2011/05/12 07:42:18 | 000,032,558 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT
[2010/12/15 04:23:59 | 000,000,418 | -H-- | M] () -- C:\Windows\Tasks\User_Feed_Synchronization-{CA77F026-898B-40B8-B872-6004B2784312}.job

========== Purity Check ==========



========== Custom Scans ==========


< hklm\software\clients\startmenuinternet|command /rs >
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\HideIconsCommand: "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" /HideShortcuts [2011/04/14 12:26:03 | 000,711,672 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\ShowIconsCommand: "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" /ShowShortcuts [2011/04/14 12:26:03 | 000,711,672 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\ReinstallCommand: "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" /SetAsDefaultAppGlobal [2011/04/14 12:26:03 | 000,711,672 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\open\command\\: C:\Program Files\Mozilla Firefox\firefox.exe [2011/04/14 12:25:41 | 000,924,632 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\properties\command\\: "C:\Program Files\Mozilla Firefox\firefox.exe" -preferences [2011/04/14 12:25:41 | 000,924,632 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\safemode\command\\: "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode [2011/04/14 12:25:41 | 000,924,632 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\ShowIconsCommand: "C:\Program Files\Google\Chrome\Application\chrome.exe" --show-icons [2011/05/06 15:21:41 | 001,010,232 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\HideIconsCommand: "C:\Program Files\Google\Chrome\Application\chrome.exe" --hide-icons [2011/05/06 15:21:41 | 001,010,232 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\InstallInfo\\ReinstallCommand: "C:\Program Files\Google\Chrome\Application\chrome.exe" --make-default-browser [2011/05/06 15:21:41 | 001,010,232 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Google Chrome\shell\open\command\\: "C:\Program Files\Google\Chrome\Application\chrome.exe" [2011/05/06 15:21:41 | 001,010,232 | ---- | M] (Google Inc.)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\HideIconsCommand: "C:\Windows\system32\ie4uinit.exe" -hide [2008/01/20 22:24:17 | 000,070,656 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ShowIconsCommand: "C:\Windows\system32\ie4uinit.exe" -show [2008/01/20 22:24:17 | 000,070,656 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ReinstallCommand: "C:\Windows\system32\ie4uinit.exe" -reinstall [2008/01/20 22:24:17 | 000,070,656 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\open\command\\: "C:\Program Files\Internet Explorer\iexplore.exe" [2009/04/11 02:27:44 | 000,636,080 | ---- | M] (Microsoft Corporation)

< %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s >
[2009/09/12 10:31:33 | 000,000,000 | ---- | M] () -- C:\Users\Casey\AppData\Local\Google\Chrome\User Data\First Run
[2009/09/12 10:32:00 | 000,001,614 | ---- | M] () -- C:\Users\Casey\AppData\Local\Google\Chrome\User Data\Local State
[2009/09/12 10:31:34 | 000,049,152 | ---- | M] () -- C:\Users\Casey\AppData\Local\Google\Chrome\User Data\Default\Archived History
[2009/09/12 10:31:37 | 000,000,411 | ---- | M] () -- C:\Users\Casey\AppData\Local\Google\Chrome\User Data\Default\Bookmarks
[2009/09/12 10:32:01 | 000,006,144 | ---- | M] () -- C:\Users\Casey\AppData\Local\Google\Chrome\User Data\Default\Cookies
[2009/09/12 10:32:00 | 000,002,356 | ---- | M] () -- C:\Users\Casey\AppData\Local\Google\Chrome\User Data\Default\Current Session
[2009/09/12 10:32:00 | 000,001,805 | ---- | M] () -- C:\Users\Casey\AppData\Local\Google\Chrome\User Data\Default\Current Tabs
[2009/09/12 10:31:54 | 000,086,016 | ---- | M] () -- C:\Users\Casey\AppData\Local\Google\Chrome\User Data\Default\History
[2009/09/12 10:31:54 | 000,036,864 | ---- | M] () -- C:\Users\Casey\AppData\Local\Google\Chrome\User Data\Default\History Index 2009-09
[2009/09/12 10:32:00 | 000,000,767 | ---- | M] () -- C:\Users\Casey\AppData\Local\Google\Chrome\User Data\Default\Preferences
[2009/09/12 10:31:54 | 000,032,768 | ---- | M] () -- C:\Users\Casey\AppData\Local\Google\Chrome\User Data\Default\Thumbnails
[2009/09/12 10:31:48 | 000,131,072 | ---- | M] () -- C:\Users\Casey\AppData\Local\Google\Chrome\User Data\Default\Visited Links
[2009/09/12 10:32:00 | 000,017,408 | ---- | M] () -- C:\Users\Casey\AppData\Local\Google\Chrome\User Data\Default\Plugin Data\Google Gears\localserver.db
[2009/09/12 10:32:00 | 000,019,456 | ---- | M] () -- C:\Users\Casey\AppData\Local\Google\Chrome\User Data\Default\Plugin Data\Google Gears\permissions.db

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2011-05-11 13:03:03

========== Alternate Data Streams ==========

@Alternate Data Stream - 133 bytes -> C:\ProgramData\TEMP:5D432CE3

< End of report >

#22 User is offline   SweetTech 

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Posted 12 May 2011 - 12:39 PM

Hi!

That's great news! I'm glad to hear you were able to finally install SP2 and I appreciate you letting me know the method in which you were able to install it.

Are you experiencing any outstanding issues with your computer?

OTL Fix

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.
    :Services
:OTL
O37 - HKCU\...exe [@ = exefile] -- Reg Error: Key error. File not found
[2010/10/15 01:57:16 | 000,000,000 | ---D | M] -- C:\Users\Casey\AppData\Roaming\99EAB5C5D64178A6D6F69DFB7FE57F0D
:Commands
[CreateRestorePoint]
[emptytemp]
[EMPTYFLASH]

  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click the OK button.
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#23 User is offline   Ben Fenlon 

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Posted 13 May 2011 - 07:30 AM

Seems to be running ok. here is the log:

All processes killed
========== SERVICES/DRIVERS ==========
========== OTL ==========
Registry key HKEY_CURRENT_USER\Software\Classes\.exe\ deleted successfully.
Registry key HKEY_CURRENT_USER\Software\Classes\exefile\ not found.
HKEY_LOCAL_MACHINE\Software\Classes\.exe\\|exefile /E : value set successfully!
C:\Users\Casey\AppData\Roaming\99EAB5C5D64178A6D6F69DFB7FE57F0D folder moved successfully.
========== COMMANDS ==========


[EMPTYTEMP]

User: All Users

User: Casey
->Temp folder emptied: 330119 bytes
->Temporary Internet Files folder emptied: 4216125 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 27215380 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 456 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: TEMP
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 2434440 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 310269 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 16868640 bytes

Total Files Cleaned = 49.00 mb


[EMPTYFLASH]

User: All Users

User: Casey
->Flash cache emptied: 0 bytes

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

User: TEMP

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.22.3 log created on 05122011_234907

Files\Folders moved on Reboot...
File\Folder C:\Users\Casey\AppData\Local\Temp\~DF3614.tmp not found!
File\Folder C:\Users\Casey\AppData\Local\Temp\~DF361E.tmp not found!
C:\Users\Casey\AppData\Local\Temp\~DFCAE2.tmp moved successfully.
C:\Users\Casey\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MQRZ3DFB\page__st__15__gopid__2244502[1].htm moved successfully.
C:\Users\Casey\AppData\Local\Microsoft\Windows\Temporary Internet Files\AntiPhishing\A0AB7674-8D67-4F4D-B5E1-96FAEADFB79D.dat moved successfully.

Registry entries deleted on Reboot...

#24 User is offline   SweetTech 

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Posted 13 May 2011 - 09:01 AM

Hello,

Your logs appear to be clean, so if you have no further issues with your computer, then please proceed with the following housekeeping procedures outlined below.



Time for some housekeeping
The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK: ComboFix /Uninstall



NEXT:



OTL Fix

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.
    :Commands
[ClearAllRestorePoints]

  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click the OK button.
  • A report will open. Copy and Paste that report in your next reply.



NEXT:



OTL Clean-Up

We Need to Clean Up our Mess
Our work on your machine has left considerable leftovers on your box. Let's clean those up real quick:
  • Reopen Posted Image on your desktop.
  • Click on Posted Image
  • You will be prompted to reboot your system. Please do so.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.


NEXT:



All Clean Speech

===> Make sure you've re-enabled any Security Programs that we may have disabled during the malware removal process. <===



Below I have included a number of recommendations for how to protect your computer against malware infections.


Updated Anti-Virus Program
It's essential that you have an updated anti-virus program running on your computer. You don't want to run more than one as it can cause program conflicts, as well as false positives

You can view an excellent list of Free Security Software programs that has been compiled by GeekstoGo.


Avoid P2P Programs

Remember that no matter how clean the program you're using for peer-to-peer filesharing may be, it offers no guarantees regarding the cleanliness of files you may choose to download. All files available via p2p filesharing carry a high risk, particularly those that offer you illegitimate methods of using legitimate software programs without paying for them. Some further readings on this subject, along the included links, are as follows: File-Sharing, otherwise known as Peer To Peer and Risks of File-Sharing Technology.

If you have any of these programs installed then I highly suggest you uninstall them.

NOTE: Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.


Internet Browsers

Many of the users that I assist here on the forums, ask me which programs they can use to prevent themselves from getting infected again in the future. The best answer I can give you is too practice safe browsing.

Please consider using an alternative browser such as Google Chrome or Opera. They are both much more secure than Internet Explorer, immune to almost all known browser hijackers, and also have great built-in pop-up blockers.

I also suggest you make your Internet Explore more secure.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.



Extra Goodies

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them     then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at: http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • You should run an updated scan with MalwareBytes' Anti-Malware weekly. Instructions are included below:

    • Open Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Check for Updates


  • Be weary of e-mails from unknown senders. Keep the following in mind as well: If it's to good to be true, then it more than likely is.


  • FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.

  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for Chrome and Opera.

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Cheers,
SweetTech.
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#25 User is offline   Ben Fenlon 

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Posted 14 May 2011 - 12:19 PM

Thank you for all of your help. I will surely donate to your cause. :)

#26 User is offline   SweetTech 

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Posted 14 May 2011 - 12:24 PM

You're more than welcome! I'm truly glad to have been of assistance, and I'm glad that we were able to work together to solve the issues you were experiencing with your computer.

Please take care.

Kindest Regards,
SweetTech.
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#27 User is offline   SweetTech 

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Posted 14 May 2011 - 12:46 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

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