
to BC!
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i downloaded combofix after they guy at the local computer repair shop told me to, however i was unable to run it due to an avg installation. even after i removed avg it still said avg was present and refused to run.
Never run powerful tools like ComboFix without supervision, doing so might severely cripple your computers basic functions.
I need you to do a couple of scans before we proceed.
Please let me know if my instructions aren't understandable.
Step 1.
RootKit Unhooker:
- Please Download Rootkit Unhooker Save it to your desktop.
- Now double-click on RKUnhookerLE.exe to run it.
- Click the Report tab, then click Scan.
- Check (Tick) Drivers, Stealth. Uncheck the rest. then Click OK.
- Wait till the scanner has finished and then click File, Save Report.
- Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.
Note** you may get the following warning, just click OK and continue.
"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"
Step 2.
aswMBR:
Download
aswMBR.exe ( 511KB ) to your desktop.
Double click the aswMBR.exe to run it
Click the "Scan" button to start scan
On completion of the scan click save log, save it to your desktop and post in your next reply
Step 3.
MBRCheck:
Please download
MBRCheck.exe to your Desktop. Run the application.
If no infection is found, it will produce a report on the desktop. Post that report in your next reply.
If an infection is found, you will be presented with the following dialog:
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Enter 'Y' and hit ENTER for more options, or 'N' to exit:
Type
N and press
Enter. A report will be produced on the desktop. Post that report in your next reply.
Step 4.
Things I would like to see in your reply:
- Please attach the file Attach.txt on your desktop in your reply
- The content of the log from RKU in step 1.
- The content of the log from aswMBR in step 2.
- The content of the log from MBRCheck in step 3.