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PC Network Bandwidth Throttled?

#1 User is offline   anonin 

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Posted 22 April 2011 - 11:00 AM

Hello. I am new to the community. My work PC seems to be limited to (on average) .1 - .3% of its 100Mbps LAN connection. This is whether I am attempting to access Internet resources or the LAN. I have verified all physical components to the network (quite literally from the back of my PC to the port on the switch - replacing patch cables, verifying the copper in the walls)
I checked speed and duplex settings on the switch and even went so far as to move to an entirely different Cisco switch.

My network card appears normal. I have updated drivers/ uninstalled and reinstalled the device. I feel pretty confident I've ruled the actual network hardware out of the equation.

Although I've been fighting with this for some time, I know this wasn't a gradual degradation. I went from using my full connection one week to being all but crippled the next.

I am running a Dell Vostro 200 with a (copied and pasted) Intel® 82562V-2 10/100 Network Connection and 1.60 GHz Intel Celeron Processor. I am running Windows XP Professional - Service Pack 2.

I have scanned with AVG, McAfee, and SuperAntiSpyware (and do so regularly). Nothing removed from these scans has resolved the speed issue. I feel it is time to consult the oracles!

I am attaching the three requested logs as well as a HijackThis! log. Any help would be greatly appreciated.

Cheers!

Attached File(s)



#2 User is offline   Elise 

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Posted 01 May 2011 - 04:18 AM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
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If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)


Thanks and again sorry for the delay.
regards, Elise

"The mind is its own place, and in itself can make a heaven of hell, a hell of heaven." ~ John Milton
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#3 User is offline   Elise 

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Posted 07 May 2011 - 10:21 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
regards, Elise

"The mind is its own place, and in itself can make a heaven of hell, a hell of heaven." ~ John Milton
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