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TDSS Rootkit Infection TDSS Infection & TDSSKiller Won't Run

#16 User is offline   CatByte 

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Posted 22 April 2011 - 06:03 PM

you should be able to see the Java icon in your control panel (still isn't showing in your installed programs)

you should also see a Java folder in your program files C:\Program Files\Java

Did you download a fresh copy of AVG? It would appear to be the 64bit version (your machine is 32bit)

I'm not an AVG user so I'm not positive on that, but check to make sure you have the right version

The DDS Log appears to have been cut off, please re-run it and re-post the log

thanks
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#17 User is offline   jsteed 

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Posted 22 April 2011 - 07:10 PM

I must not have highlighted the entire DDS log when I pasted it. I've re-posted.

I do have the java folder in my program file folder, but do not see it in the control panel. I'll reinstall. Do you think the infection trashed it?

I don't think there are two different versions of AVG. I've used the free versions for years on several different machines and the downloads never specify whether it is for 32 or 64 bit machines.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Kevin at 16:30:07.10 on Fri 04/22/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3032.2430 [GMT -6:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
D:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
D:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
D:\WINDOWS\System32\WLTRYSVC.EXE
D:\WINDOWS\System32\bcmwltry.exe
D:\WINDOWS\system32\spoolsv.exe
d:\program files\idt\xpm09_6162v012\wdm\STacSV.exe
svchost.exe
D:\WINDOWS\system32\dlbxcoms.exe
D:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
D:\WINDOWS\system32\svchost.exe -k imgsvc
D:\WINDOWS\system32\RUNDLL32.EXE
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\AESTFltr.exe
D:\Program Files\DellTPad\Apoint.exe
D:\WINDOWS\system32\WLTRAY.exe
D:\WINDOWS\system32\igfxsrvc.exe
D:\WINDOWS\system32\igfxpers.exe
D:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
D:\Program Files\DellTPad\ApMsgFwd.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\DellTPad\HidFind.exe
D:\Program Files\DellTPad\Apntex.exe
D:\WINDOWS\System32\svchost.exe -k HTTPFilter
F:\Program Files (x86)\AVG\avgchsvx.exe
F:\Program Files (x86)\AVG\avgrsx.exe
F:\Program Files (x86)\AVG\avgcsrvx.exe
F:\Program Files (x86)\AVG\Identity Protection\Agent\Bin\AVGIDSAgent.exe
F:\Program Files (x86)\AVG\avgwdsvc.exe
F:\Program Files (x86)\AVG\avgnsx.exe
F:\Program Files (x86)\AVG\avgemcx.exe
F:\Program Files (x86)\AVG\avgtray.exe
F:\Program Files (x86)\AVG\Identity Protection\agent\bin\avgidsmonitor.exe
D:\Documents and Settings\Kevin\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://my.yahoo.com/
uURLSearchHooks: H - No File
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - f:\program files (x86)\avg\toolbar\IEToolbar.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - d:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - f:\program files (x86)\avg\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - f:\progra~2\spybot~1\SDHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - d:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - f:\program files (x86)\avg\toolbar\IEToolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - f:\program files (x86)\avg\toolbar\IEToolbar.dll
uRun: [Eraser] f:\program files (x86)\eraser\eraser.exe -hide
uRun: [ctfmon.exe] d:\windows\system32\ctfmon.exe
mRun: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
mRun: [Apoint] d:\program files\delltpad\Apoint.exe
mRun: [Broadcom Wireless Manager UI] d:\windows\system32\WLTRAY.exe
mRun: [IgfxTray] d:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] d:\windows\system32\hkcmd.exe
mRun: [Persistence] d:\windows\system32\igfxpers.exe
mRun: [ISUSPM Startup] d:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "d:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Adobe Reader Speed Launcher] "d:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "d:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AVG_TRAY] f:\program files (x86)\avg\avgtray.exe
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVWSzItQUxZTUYtU0xLTFUtQVoyVUItNkdPS0ItSkhGTkg"&"inst=NzctNTk5Mjk1NjE3LVRCOSsyLUZMKzktRjEwTSs1LVFJWDErMy1GMTBNMTBEKzEtTElDKzc3LVNQMSsxLUZMMTArMS1TVUQrMS1TMUkrMS1TVTMrMQ"&"prod=90"&"ver=10.0.1321
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - d:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - f:\progra~2\spybot~1\SDHelper.dll
Trusted Zone: care360.com
Trusted Zone: questdiagnostics.com
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {69D1E588-02F8-4C00-B311-5C581402C247} - hxxps://cas2.questdiagnostics.com/EREQ_SSLcabs/DGXDPCtr.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - f:\program files (x86)\avg\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - f:\program files (x86)\avg\avgpp.dll
Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Avgrkx86;AVG Anti-Rootkit Driver;d:\windows\system32\drivers\avgrkx86.sys [2011-1-19 32464]
R1 Avgldx86;AVG AVI Loader Driver;d:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;d:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 Avgtdix;AVG TDI Driver;d:\windows\system32\drivers\avgtdix.sys [2011-2-10 296400]
R2 AVGIDSAgent;AVGIDSAgent;f:\program files (x86)\avg\identity protection\agent\bin\AVGIDSAgent.exe [2011-2-15 7421280]
R2 avgwd;AVG WatchDog;f:\program files (x86)\avg\avgwdsvc.exe [2011-2-8 269520]
R2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc --> RUNDLL32.EXE ykx32coinst,serviceStartProc [?]
R3 AESTAud;AE Audio Service;d:\windows\system32\drivers\AESTAud.sys [2010-8-26 113024]
R3 AVGIDSDriver;AVGIDSDriver;d:\windows\system32\drivers\AVGIDSDriver.sys [2011-3-30 134480]
R3 AVGIDSFilter;AVGIDSFilter;d:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
R3 AVGIDSShim;AVGIDSShim;d:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 27216]
R3 OA009Afx;Provides a software interface to control audio effects of OA009 camera.;d:\windows\system32\drivers\OA009Afx.sys [2010-8-26 148056]
R3 OA009Ufd;Creative Camera OA009 Upper Filter Driver;d:\windows\system32\drivers\OA009Ufd.sys [2010-8-26 133632]
R3 OA009Vid;Creative Camera OA009 Function Driver;d:\windows\system32\drivers\OA009Vid.sys [2010-8-26 271552]
R3 RSUSBSTOR;RTS5121.Sys Realtek USB Card Reader;d:\windows\system32\drivers\RTS5121.sys [2010-8-26 160256]
S0 AVGIDSEH;AVGIDSEH;d:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
S3 AMBFilt;Creative AMB Service;d:\windows\system32\drivers\AMBFilt.sys [2010-8-26 1656960]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;f:\program files (x86)\avg\toolbar\ToolbarBroker.exe [2011-4-22 947528]
S3 Rts516xIR;Realtek IR Driver;d:\windows\system32\drivers\rts516xir.sys --> d:\windows\system32\drivers\Rts516xIR.sys [?]
.
=============== Created Last 30 ================
.
2011-04-22 22:18:38 -------- d-----w- d:\docume~1\alluse~1\applic~1\AVG Security Toolbar
2011-04-22 22:17:37 -------- d-----w- d:\windows\system32\drivers\AVG
2011-04-22 21:08:59 -------- d-----w- d:\program files\AVG
2011-04-22 18:03:00 -------- d-----w- D:\ComboFix
2011-04-22 14:38:02 98816 ----a-w- d:\windows\sed.exe
2011-04-22 14:38:02 89088 ----a-w- d:\windows\MBR.exe
2011-04-22 14:38:02 256512 ----a-w- d:\windows\PEV.exe
2011-04-22 14:38:02 161792 ----a-w- d:\windows\SWREG.exe
2011-04-21 20:24:07 1940656 ----a-w- D:\RegCureSetup_RW.exe
2011-04-20 20:26:11 -------- d-----w- d:\docume~1\kevin\locals~1\applic~1\Temp
2011-04-20 18:58:49 -------- d-----w- d:\docume~1\alluse~1\applic~1\PC Tools
2011-04-19 23:31:31 -------- d-----w- d:\docume~1\kevin\applic~1\Malwarebytes
2011-04-19 23:31:26 38224 ----a-w- d:\windows\system32\drivers\mbamswissarmy.sys
2011-04-19 23:31:21 20952 ----a-w- d:\windows\system32\drivers\mbam.sys
2011-04-19 23:31:21 -------- d-----w- d:\program files\Malwarebytes' Anti-Malware
2011-04-19 23:09:02 -------- d-----w- d:\windows\system32\wbem\repository\FS
2011-04-19 23:09:02 -------- d-----w- d:\windows\system32\wbem\Repository
2011-04-19 21:32:08 -------- d-----w- d:\docume~1\alluse~1\applic~1\Malwarebytes
2011-04-07 17:40:58 306688 ----a-w- d:\windows\IsUninst.exe
2011-03-30 23:17:22 134480 ----a-w- d:\windows\system32\drivers\AVGIDSDriver.sys
.
==================== Find3M ====================
.
2011-03-07 05:33:50 692736 ----a-w- d:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 ----a-w- d:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- d:\windows\system32\win32k.sys
2011-02-22 23:06:29 916480 ----a-w- d:\windows\system32\wininet.dll
2011-02-22 23:06:29 43520 ----a-w- d:\windows\system32\licmgr10.dll
2011-02-22 23:06:29 1469440 ------w- d:\windows\system32\inetcpl.cpl
2011-02-22 11:41:59 385024 ----a-w- d:\windows\system32\html.iec
2011-02-17 12:32:12 5120 ----a-w- d:\windows\system32\xpsp4res.dll
2011-02-15 12:56:39 290432 ----a-w- d:\windows\system32\atmfd.dll
2011-02-09 13:53:52 270848 ----a-w- d:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- d:\windows\system32\encdec.dll
2011-02-08 13:33:55 978944 ----a-w- d:\windows\system32\mfc42.dll
2011-02-08 13:33:55 974848 ----a-w- d:\windows\system32\mfc42u.dll
2011-02-02 07:58:35 2067456 ----a-w- d:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- d:\windows\system32\mstsc.exe
2005-11-15 22:03:54 434176 ----a-w- d:\program files\SOAPware.Support.EScripts.dll
2005-09-26 15:36:00 147456 ----a-w- d:\program files\SOAPware.Support.Helpers.dll
2005-09-19 19:32:00 24576 ----a-w- d:\program files\AxInterop.SW_USERSLib.dll
2005-09-19 19:32:00 13312 ----a-w- d:\program files\Interop.SW_USERSLib.dll
2005-09-19 19:07:00 8192 ----a-w- d:\program files\AxInterop.SW_CHARTRACKLib.dll
2005-09-19 19:07:00 10240 ----a-w- d:\program files\Interop.SW_CHARTRACKLib.dll
2005-09-19 19:06:00 45056 ----a-w- d:\program files\AxInterop.SW_CHARTDATAACCESSLib.dll
2005-09-19 19:06:00 40960 ----a-w- d:\program files\Interop.SW_CHARTDATAACCESSLib.dll
2005-07-29 05:20:00 294982 ----a-w- d:\program files\SW_Users.ocx
2005-07-29 05:01:00 81998 ----a-w- d:\program files\SW_ChartRack.ocx
2005-07-29 05:00:00 512090 ----a-w- d:\program files\SW_ChartDataAccess.ocx
2004-08-12 17:18:00 9216 ----a-w- d:\program files\Interop.BUGZSCOUTLib.dll
2004-03-01 20:58:18 561424 ----a-w- d:\program files\common files\dao360.dll
.
============= FINISH: 16:30:59.45 ===============

#18 User is offline   CatByte 

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Posted 22 April 2011 - 07:41 PM

Hi

Just some housekeeping to do now,

Please do the following:

You can delete the DDS and GMER logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.


Posted Image


If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe.


  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.


  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.



  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean

    It's normal after running TFC cleaner that the PC will be slower to boot the first time.


  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE


  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.


  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.


  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
    PC Safety and Security--What Do I Need?.



**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.
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#19 User is offline   jsteed 

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Posted 23 April 2011 - 10:12 AM

Hi CatByte,

I deleted the the programs used in this case and downloaded and ran the files you recommended. Also I made the internet changes you posted. My computer is running fine. I have had no further problems so I believe the repairs were successful. Thank you for your time and efforts.

#20 User is offline   CatByte 

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Posted 23 April 2011 - 10:25 AM

You are welcome (thank-you for the donation :))

stay safe :hello:

~CB
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#21 User is offline   CatByte 

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Posted 28 April 2011 - 06:45 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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