because I am not able to gain control of the computer I am not able to perform the request steps above. how can I get started?
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Clean this virus Clean this comes up even in safe mode and I am not able to do anything
#2
Posted 30 April 2011 - 03:07 PM
Hello there and welcome to BleepingComputer! 
Can you please explain what exactly are the symptoms? What happens in Safe Mode? Can you access Normal Mode? What Operating System are you running?
Please be detailed in your description, every single clue is important
Elle
Can you please explain what exactly are the symptoms? What happens in Safe Mode? Can you access Normal Mode? What Operating System are you running?
Please be detailed in your description, every single clue is important
Elle
#3
Posted 22 May 2011 - 09:23 AM
Due to the lack of feedback, this topic is now closed.
In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.
Orange Blossom
An ounce of prevention is worth a pound of cure
SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript
Orange Blossom
An ounce of prevention is worth a pound of cure
SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript
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