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Dds does not give a log and i cant get any programs to run
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Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient. DO NOT RUN ComboFix unless requested to. Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log. When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc. Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
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Xp antivirus spyware windows xp Help google reirects dds scan but does not give a log file
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#2
- Bleepin' Remover
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- Group: Malware Response Team
- Posts: 10,743
- Joined: 16-August 08
- Gender:Male
Posted 23 April 2011 - 06:39 AM
Hello and welcome to Bleeping Computer
My name is etavares and I will be working with you to fix your computer.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
Please take note:
Since you can't run logs (typical with this infection), please just reply back letting me know if you still need help or if you have resolved the problem. We can fix it together.
My name is etavares and I will be working with you to fix your computer.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
Please take note:
- If you have since resolved the original problem you were having, we would appreciate you letting us know.
- If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
- If you are unsure about any of these characteristics just post what you can and we will guide you.
- Please tell us if you have your original Windows CD/DVD available.
- If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
- Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting. If you will be unable to respond (e.g. vacation, travel, etc.), please let me know ahead of time.
- Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.
- If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
- If you have already posted a log, please do so again as instructed below, as your situation may have changed.
- Use the 'Add Reply' and add the new log to this thread.
Since you can't run logs (typical with this infection), please just reply back letting me know if you still need help or if you have resolved the problem. We can fix it together.
If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.
Unified Network of Instructors and Trusted Eliminators
#3
- Bleepin' Remover
-
- Group: Malware Response Team
- Posts: 10,743
- Joined: 16-August 08
- Gender:Male
Posted 28 April 2011 - 05:02 PM
Due to the lack of feedback, this topic is now closed.
In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.
Unified Network of Instructors and Trusted Eliminators
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