BleepingComputer.com: Bootkit Infection

Using directions from bleepingcomputer I removed the "Windows Restore" virus computer yesterday. After removing that virus I noticed that I still have 3 problems. 1) When using any search engine online, if I clicked on any search result I would get redirected to some other site. 2) My computer starts playing random audio clips whether I am online or not. 3) I get continuos Internet Explorer Script Error boxes which state "An error has occurred in the script on this page". I submitted this problem to bleepingcomputer forum yesterday and was given a set of directions to follow and then submit some files under a new Topic Title to be further explored. It was determined that I most likely had a Bootkit Infection. I am now posting the files and hope someone can help me out.


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DDS (Ver_11-03-05.01) - NTFSx86
Run by HP_Owner at 8:58:50.82 on Sun 04/10/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.959.268 [GMT -4:00]
.
AV: System Shield *Enabled/Updated* {2565CEEE-6BDB-4A6D-AD6D-F682F2695014}
.
============== Running Processes ===============
.
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\program files\real\realplayer\update\realsched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\iolo\Common\Lib\ioloServiceManager.exe
C:\WINDOWS\system32\srvany.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\pvsw\bin\w3dbsmgr.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Common Files\Authentium\AntiVirus5\vsedsps.exe
C:\Program Files\Common Files\Authentium\AntiVirus5\vseamps.exe
C:\Program Files\iolo\System Mechanic Professional\System Shield\ioloSSTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\HP_Owner\Desktop\dds.scr
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============== Pseudo HJT Report ===============
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uStart Page = hxxp://www.comcast.net/
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: ShopAtHomeIEHelper Class: {e8daaa30-6caa-4b58-9603-8e54238219e2} - c:\program files\selectrebates\toolbar\ShopAtHomeToolbar.dll
TB: ShopAtHome Toolbar: {98279c38-de4b-4bcf-93c9-8ec26069d6f4} - c:\program files\selectrebates\toolbar\ShopAtHomeToolbar.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mRun: [PeachtreePrefetcher.exe] "c:\progra~1\sageso~1\peacht~1\PeachtreePrefetcher.exe" /configfile:peachtreeprefetcher.winstart.config
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRunOnce: [SMRequiresRestart]
uPolicies-explorer: NoViewOnDrive = 0 (0x0)
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
LSP: c:\windows\system32\iavlsp.dll
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {27F3D5C7-9440-410F-AEDA-E37456121070} - hxxp://x.longandfoster.com/Xcelerate/ActiveXcomponent/eXcelerate.CAB
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro2.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {4A0106B5-AC06-4385-8005-2BD46BA7AA1D} - hxxp://vu.realbiz360.com/js/ImageUploader5.cab
DPF: {5E59D337-10DB-4E3D-8EF6-CE7CE2202EC0} - hxxp://vu.realbiz360.com/js/webstitch_x.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1227932501140
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {81CAFF02-900E-43A1-A10D-2CC8092403C5} - hxxp://vu.realbiz360.com/js/WebLaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {B23146AD-BB71-41CB-8C4F-CFB2A29C5591} - hxxp://vu.realbiz360.com/js/RBAssetManager.cab
DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-29-0.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
============= SERVICES / DRIVERS ===============
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R2 AMP;AMP;c:\windows\system32\drivers\amp.sys [2010-1-19 127016]
R2 AMPSE;AMPSE;c:\windows\system32\drivers\ampse.sys [2010-1-19 1118248]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-9-25 189736]
R2 ioloFileInfoList;iolo FileInfoList Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2010-5-15 724152]
R2 ioloSystemService;iolo System Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2010-5-15 724152]
R2 Pervasive.SQL Workgroup Engine;Pervasive.SQL Workgroup Engine;c:\windows\system32\srvany.exe [2010-12-23 13864]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-2-16 24652]
R2 vseamps;vseamps;c:\program files\common files\authentium\antivirus5\vseamps.exe [2010-1-19 121384]
R2 vsedsps;vsedsps;c:\program files\common files\authentium\antivirus5\vsedsps.exe [2010-1-19 117288]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [2011-4-8 27064]
S3 vseqrts;vseqrts;c:\program files\common files\authentium\antivirus5\vseqrts.exe [2010-1-19 158248]
S4 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\printer\center\EKDiscovery.exe [2008-10-10 274432]
S4 KodakSvc;Kodak AiO Device Service;c:\program files\kodak\printer\center\KodakSvc.exe [2008-10-30 28672]
.
=============== File Associations ===============
.
JSEFile=NOTEPAD.EXE %1
VBEFile=NOTEPAD.EXE %1
VBSFile=NOTEPAD.EXE %1
.
=============== Created Last 30 ================
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2011-04-10 02:03:36 709456 ----a-w- c:\windows\isRS-000.tmp
2011-04-10 02:02:41 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-10 02:02:40 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-09 06:54:38 -------- d-----w- c:\windows\All Users
2011-04-09 06:54:38 -------- d-----w- C:\iolo
2011-04-09 00:26:45 -------- d-----w- c:\docume~1\hp_owner\locals~1\applic~1\VS Revo Group
2011-04-09 00:26:24 27064 ----a-w- c:\windows\system32\drivers\revoflt.sys
2011-04-09 00:26:20 -------- d-----w- c:\program files\VS Revo Group
2011-04-08 20:19:34 475136 ----a-w- c:\docume~1\alluse~1\applic~1\19324724.exe
2011-03-25 19:01:50 -------- d-----w- c:\program files\TurboTax Audit Support Center
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==================== Find3M ====================
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2011-02-18 02:36:45 398760 ----a-r- c:\windows\cpnprt2.cid
2011-02-18 02:36:43 398760 ------w- c:\windows\system32\cpnprt2.cid
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2008-01-12 14:57:58 4310568 ----a-w- c:\program files\WebUpdater_241.exe
2007-04-07 03:00:22 6637421 ----a-w- c:\program files\setup_flash_slideshow_maker.exe
2007-03-08 03:04:14 6890528 ----a-w- c:\program files\nvu-1.0-win32-installer-full.exe
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============= FINISH: 9:00:28.37 ===============

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
  
• Please Do not Attach logs or put in code boxes.
  
• Tell me about any problems that have occurred during the fix.
  
• Tell me of any other symptoms you may be having as these can help also.
  
• Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.

• The application window will appear
  
• Click the Disable button to disable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

Download DDS:

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.


• Double-Click on dds.scr and a command window will appear. This is normal.
  
• Shortly after two logs will appear:
  
  • DDS.txt
    
  • Attach.txt
  
  
• A window will open instructing you save & post the logs
  
• Save the logs to a convenient place such as your desktop
  
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
  
• Now double-click on RKUnhookerLE.exe to run it.
  
• Click the Report tab, then click Scan.
  
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  
• Wait till the scanner has finished and then click File, Save Report.
  
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".


information and logs:

In your next post I need the following


• .logs from DDS
  
• log from RKUnHooker
  
• let me know of any problems you may have had

Gringo

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
  
• do you need more time?
  
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.