BleepingComputer.com: HJT logfile

Hi guys!

My computer is running terrible and not sure if it is an isp problem or the computer itself.

I have an EMachines/HD750gig/AMD Athlon 250 x2@ 1.86GHz/Windows 7 desktop.

I have Avast antivirus and CCleaner as well as RegZooka (purchased) which actually does less than CCleaner LoL.

Very slow won't even load up youtube video ad's without stop and go loading. Anyway, here's the log hope you guys can
help me out here. Thanks!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:40:17 PM, on 4/9/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\Ripdiction\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
O23 - Service: GRegService (Greg_Service) - Acer Incorporated - C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Updater Service - Acer - C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 7400 bytes

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
  
  
• Double click on the DDS icon, allow it to run.
  
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  
• Notepad will open with the results.
  
• Follow the instructions that pop up for posting the results.
  
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

Please download Rootkit Unhooker from one of the following links and save it to your desktop.

Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)

In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

• Double-click on RKUnhookerLE.exe to start the program.
  Vista/Windows 7 users right-click and select Run As Administrator.
  
• Click the Report tab, then click Scan.
  
• Check Drivers, Stealth, and uncheck the rest.
  
• Click OK.
  
• Wait until it's finished and then go to File > Save Report.
  
• Save the report to your Desktop.
  
• Copy and paste the contents of the report into your next reply.

-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".

Hello Mole, thank you very much for getting back to me on this problem.

Basically bad performance on many levels. For some reason a program (Call Of Duty United Offensive) icon (even after uninstall/reinstall) rather than showing the program logo it looks like a file or something.

The entry's in the start menu look like files as well. I may have goofed but I deleted the start menu entry, went to desktop and deleted "file-
like" shortcut and made a shortcut from the exe file in program x86 file location sending it to desktop. It does work and launch the game (multiplayer).

That issue and just slow performance pages taking forever video taking a bit too. I am not on the best IC at 7mbps (getting about 5mbps)but I think the info show's I got a pretty decent rig so a bit disappointed with performance after some upgrades.

I zipped the attach.txt and tried to attach the dds but even zipped it says the file is too big.

Again thanks for the help

 Attach.tx.zip (2.06K)
Number of downloads: 1

Thanks for the background info. The zip file contains the attach.txt but there should be a DDS.txt file too. Also, you didn't post the Rootkit Unhooker log.

Ahhh, sorry about that
Here's the DDS. Thanks!

.
DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by Ripdiction at 16:43:59.54 on Fri 04/22/2011
Internet Explorer: 9.0.8112.16421
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4095.2612 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe
C:\Windows\SysWOW64\PnkBstrA.exe
C:\Program Files (x86)\NCNETWORKSDM\bin\sprtsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\NCNETWORKSDM\bin\tgsrvc.exe
C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DllHost.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Windows\SysWOW64\PnkBstrB.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Ripdiction\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = Preserve
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
mRun: [NCNETWORKSDM] "C:\Program Files (x86)\NCNETWORKSDM\bin\sprtcmd.exe" /P NCNETWORKSDM
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\RIPDIC~1\AppData\Roaming\Mozilla\Firefox\Profiles\o78hujca.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2011-3-6 600920]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2011-3-6 287064]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2011-3-6 22360]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2011-3-6 64344]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2011-4-19 42184]
R2 Greg_Service;GRegService;C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe [2009-8-28 1150496]
R2 sprtsvc_ncnetworksdm;SupportSoft Sprocket Service (ncnetworksdm);C:\Program Files (x86)\NCNETWORKSDM\bin\sprtsvc.exe [2010-6-17 206120]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-7-9 248936]
R2 tgsrvc_ncnetworksdm;SupportSoft Repair Service (ncnetworksdm);C:\Program Files (x86)\NCNETWORKSDM\bin\tgsrvc.exe [2010-6-17 185640]
R2 Updater Service;Updater Service;C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe [2009-11-24 240160]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-3-6 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-3-4 1255736]
.
=============== Created Last 30 ================
.
2011-04-22 16:10:14 34560 ----a-w- C:\Windows\SysWow64\drivers\Normandy.sys
2011-04-22 15:36:16 -------- d-----w- C:\Program Files (x86)\DriverUpdate
2011-04-22 15:35:42 -------- d-----w- C:\Program Files (x86)\Downloaded Installers
2011-04-18 16:18:42 -------- d-----w- C:\Program Files (x86)\Verizon
2011-04-18 16:18:39 8738816 ----a-w- C:\Windows\VzInHomeAgentInstaller_NCA.msi
2011-04-18 16:02:46 -------- d-----w- C:\Users\RIPDIC~1\AppData\Local\SupportSoft
2011-04-18 16:02:35 -------- d-----w- C:\Windows\SysWow64\Profiles
2011-04-18 16:02:27 -------- d-----w- C:\Program Files (x86)\NCNETWORKSDM
2011-04-18 16:02:23 9837056 ----a-w- C:\Windows\SpincoDM.msi
2011-04-18 16:02:18 -------- d-----w- C:\Program Files (x86)\Common Files\SupportSoft
2011-04-18 12:50:30 -------- d-----w- C:\Program Files (x86)\Activision
2011-04-15 23:54:31 -------- d-----w- C:\Users\RIPDIC~1\AppData\Local\SlimWare Utilities Inc
2011-04-15 20:33:29 -------- d-----w- C:\Program Files (x86)\Morphyre
2011-04-15 19:57:29 -------- d-----w- C:\Splash
2011-04-15 19:43:56 -------- d-----w- C:\Program Files (x86)\Call of Duty
2011-04-15 19:37:50 -------- d-----w- C:\Users\RIPDIC~1\AppData\Local\Microsoft Corporation
2011-04-15 19:37:06 -------- d-----w- C:\Program Files (x86)\Microsoft Windows 7 Upgrade Advisor
2011-04-13 01:47:58 90624 ----a-w- C:\Windows\System32\drivers\bowser.sys
2011-04-13 01:47:58 158208 ----a-w- C:\Windows\System32\drivers\mrxsmb.sys
2011-04-13 01:47:57 287744 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-04-13 01:47:57 128000 ----a-w- C:\Windows\System32\drivers\mrxsmb20.sys
2011-04-13 01:47:37 267776 ----a-w- C:\Windows\System32\FXSCOVER.exe
2011-04-10 23:52:12 -------- d-sh--w- C:\Windows\ftpcache
2011-04-08 18:13:59 995328 ----a-w- C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll
.
==================== Find3M ====================
.
2011-04-22 19:36:00 202448 ----a-w- C:\Windows\SysWow64\PnkBstrB.exe
2011-04-18 17:25:12 40112 ----a-w- C:\Windows\avastSS.scr
2011-04-18 17:17:59 600920 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2011-04-18 17:13:13 64344 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2011-04-18 17:04:17 66872 ----a-w- C:\Windows\SysWow64\PnkBstrA.exe
2011-04-08 18:14:00 86528 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2011-04-08 18:14:00 76800 ----a-w- C:\Windows\SysWow64\SetIEInstalledDate.exe
2011-04-08 18:14:00 74752 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2011-04-08 18:14:00 74752 ----a-w- C:\Windows\SysWow64\iesetup.dll
2011-04-08 18:14:00 63488 ----a-w- C:\Windows\SysWow64\tdc.ocx
2011-04-08 18:14:00 48640 ----a-w- C:\Windows\SysWow64\mshtmler.dll
2011-04-08 18:14:00 367104 ----a-w- C:\Windows\SysWow64\html.iec
2011-04-08 18:14:00 1797632 ----a-w- C:\Windows\SysWow64\jscript9.dll
2011-04-08 18:14:00 161792 ----a-w- C:\Windows\SysWow64\msls31.dll
2011-04-08 18:14:00 1126912 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-04-08 18:14:00 110592 ----a-w- C:\Windows\SysWow64\IEAdvpack.dll
2011-03-11 06:34:51 1359872 ----a-w- C:\Windows\System32\mfc42u.dll
2011-03-11 06:34:50 1395712 ----a-w- C:\Windows\System32\mfc42.dll
2011-03-11 05:33:59 1164288 ----a-w- C:\Windows\SysWow64\mfc42u.dll
2011-03-11 05:33:59 1137664 ----a-w- C:\Windows\SysWow64\mfc42.dll
2011-03-08 06:29:32 976896 ----a-w- C:\Windows\System32\inetcomm.dll
2011-03-08 05:28:29 741376 ----a-w- C:\Windows\SysWow64\inetcomm.dll
2011-03-06 14:12:18 175616 ----a-w- C:\Windows\System32\msclmd.dll
2011-03-06 14:12:18 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
2011-03-06 01:28:09 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-03-05 01:15:49 6 ----a-w- C:\Windows\System32\PLD_Framework.cmd
2011-03-05 00:56:37 34064 ----a-w- C:\Windows\SysWow64\lhacm.acm
2011-03-03 06:24:16 183296 ----a-w- C:\Windows\System32\dnsrslvr.dll
2011-03-03 06:21:57 30208 ----a-w- C:\Windows\System32\dnscacheugc.exe
2011-03-03 05:36:16 28672 ----a-w- C:\Windows\SysWow64\dnscacheugc.exe
2011-03-03 03:52:08 3135488 ----a-w- C:\Windows\System32\win32k.sys
2011-02-23 04:56:27 467456 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-02-23 04:56:03 411648 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-02-23 04:55:47 167936 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-02-19 12:03:46 46080 ----a-w- C:\Windows\System32\atmlib.dll
2011-02-19 09:00:32 367616 ----a-w- C:\Windows\System32\atmfd.dll
2011-02-19 06:30:46 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2011-02-19 04:34:54 294912 ----a-w- C:\Windows\SysWow64\atmfd.dll
2011-02-05 17:10:16 642944 ----a-w- C:\Windows\System32\winload.efi
2011-02-05 17:10:08 20352 ----a-w- C:\Windows\System32\kdusb.dll
2011-02-05 17:10:08 19328 ----a-w- C:\Windows\System32\kd1394.dll
2011-02-05 17:10:08 17792 ----a-w- C:\Windows\System32\kdcom.dll
2011-02-05 17:06:41 605552 ----a-w- C:\Windows\System32\winload.exe
2011-02-05 17:06:41 566208 ----a-w- C:\Windows\System32\winresume.efi
2011-02-05 17:06:41 518672 ----a-w- C:\Windows\System32\winresume.exe
2011-02-02 22:11:20 270720 ----a-w- C:\Windows\System32\MpSigStub.exe
.
============= FINISH: 16:45:28.74 ===============

Ok Mole I was going to post the RKUnhook log here next but can not.

I right clicked icon and run as admin got an error...

I right clicked icon again and clicked properties and clicked "ynblock"
apply and ok.

I right clicked run as admin again and got same error:

Error loading driver, NTSTATUS code: 0xC000036B

??????????????????????????????

No problem, use Sophos instead.

Please download Sophos Anti-rootkit & save it to your desktop.
alternate download link
Note: If using the vendor's download site you will be asked to register with MySophos so an email containing an activation link can be sent to your email address.

Be sure to print out and read the Sophos Anti-Rookit User Manual and Release Notes.

• Double-click sar_15_sfx.exe to begin the installation, read the license agreement and click Accept.
  
• Allow the default location of C:\Program Files\Sophos\Sophos Anti-Rootkit and click Install.
  
• A message will appear "Sophos Anti-Rootkit was successfully installed. Click 'yes' to start it now".
  
• Click Yes and allow the driver and its randomly named .tmp file (i.e. F.tmp) to load if asked.
  
• If the scan did not start automatically, make sure the following are checked:
  • Running processes
    
  • Windows Registry
    
  • Local Hard Drives
  
  
• Click Start scan.
  
• Sophos Anti-Rootkit will scan the selected areas and display any suspicious files in the upper panel.
  
• When the scan is complete, a pop-up screen will appear with "Rootkit Scan Results". Click OK to continue.
  
• Click on the suspicious file to display more information about it in the lower panel which also includes whether the item is recommended for removal.
  
  • Files tagged as Removable: No are not marked for removal and cannot be removed.
    
  • Files tagged as Removable: Yes (clean up recommended) are marked for removal by default.
    
  • Files tagged as Removable: Yes (but clean up not recommended) are not marked for removal because Sophos did not recognize them. These files will require further investigation.
  
  
• Select only items recommended for removal, then click "Clean up checked items". You will be asked to confirm, click Yes.
  
• A pop up window will appear advising the cleanup will finish when you restart your computer. Click Restart Now.
  
• After reboot, a dialog box displays the files you selected for removal and the action taken.
  
• Click Empty list and then click Continue to re-scan your computer a second time to ensure everything was cleaned.
  
• When done, go to Start > Run and type or copy/paste: %temp%\sarscan.log
  
• This should open the log from the rootkit scan. Please post this log in your next reply. If you have a problem, you can find sarscan.log in C:\Documents and Settings\<username>\Local Settings\Temp\.

Before performing an ARK scan it is recommended to do the following to ensure more accurate results and avoid common issues that may cause false detections.

• Disconnect from the Internet or physically unplug you Internet cable connection.
  
• Clean out your temporary files.
  
• Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  
• Temporarily disable your anti-virus and real-time anti-spyware protection.
  
• After starting the scan, do not use the computer until the scan has completed.
  
• When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.

Hi Mole,

Ok here is the sarscan log:


Sophos Anti-Rootkit Version 1.5.4 © 2009 Sophos Plc
Started logging on 4/22/2011 at 19:41:43 PM
User "Ripdiction" on computer "RIPDICTION-PC"
Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x300 PT=0x1 WOW64
Info: Starting registry scan.
Info: Starting disk scan of C: (NTFS).
Hidden: file C:\Users\Ripdiction\AppData\Roaming\Mozilla\Firefox\Profiles\o78hujca.default\places.sqlite-shm
Info: Starting disk scan of J: (FAT).
Stopped logging on 4/22/2011 at 19:58:48 PM


Sophos Anti-Rootkit Version 1.5.4 © 2009 Sophos Plc
Started logging on 4/22/2011 at 20:00:51 PM
User "Ripdiction" on computer "RIPDICTION-PC"
Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x300 PT=0x1 WOW64
Info: Starting registry scan.
Info: Starting disk scan of C: (NTFS).
Hidden: file C:\ProgramData\Microsoft\RAC\Temp\sql9A31.tmp
Hidden: file C:\ProgramData\Microsoft\RAC\Temp\sql9A61.tmp
Info: Starting disk scan of J: (FAT).
Stopped logging on 4/22/2011 at 20:11:29 PM

Not looking like a hotbed of virus activity, mikepin, but let's run some simple removal tools and see what they can find

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Make sure you are connected to the Internet.
  
• Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  
• When the installation begins, follow the prompts and do not make any changes to default settings.
  
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
    
  • Launch Malwarebytes' Anti-Malware
  
  
• Then click Finish.
  
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  If MBAM won't update then download and update MBAM on a clean computer then save the rules.ref folder to a memory stick. This file is found here: 'C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware' then transfer it across to the infected computer.
  
• On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
    
  • Then click on the Scan button.
  
  
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  
• Click OK to close the message box and continue with the removal process.
  
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When removal is completed, a log report will open in Notepad.
  
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


And

Download and scan with SUPERAntiSpyware Free for Home Users

• Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  
• An icon will be created on your desktop. Double-click that icon to launch the program.
  
• If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  
• In the Main Menu, click the Preferences... button.
  
• Click the Scanning Control tab.
  
• Under Scanner Options make sure the following are checked (leave all others unchecked):
  • Close browsers before scanning.
    
  • Scan for tracking cookies.
    
  • Terminate memory threats before quarantining.
• Click the "Close" button to leave the control center screen.
  
• Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  
• On the left, make sure you check C:\Fixed Drive.
  
• On the right, under "Complete Scan", choose Perform Complete Scan.
  
• Click "Next" to start the scan. Please be patient while it scans your computer.
  
• After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  
• Make sure everything has a checkmark next to it and click "Next".
  
• A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  
• If asked if you want to reboot, click "Yes".
  
• To retrieve the removal information after reboot, launch SUPERAntispyware again.
  • Click Preferences, then click the Statistics/Logs tab.
    
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    
  • Please copy and paste the Scan Log results in your next reply.
• Click Close to exit the program.

Hi Mole,

Ok here the scan log's from Malwarebytes and Super Anti-spyware. Thanks for the help!

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6424

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

4/23/2011 7:31:55 AM
mbam-log-2011-04-23 (07-31-55).txt

Scan type: Full scan (C:\|)
Objects scanned: 272206
Time elapsed: 21 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/23/2011 at 08:02 AM

Application Version : 4.51.1000

Core Rules Database Version : 6903
Trace Rules Database Version: 4715

Scan type : Complete Scan
Total Scan Time : 00:20:53

Memory items scanned : 570
Memory threats detected : 0
Registry items scanned : 13229
Registry threats detected : 0
File items scanned : 28663
File threats detected : 17

Adware.Tracking Cookie
C:\Users\Ripdiction\AppData\Roaming\Microsoft\Windows\Cookies\ripdiction@ads.ookla[1].txt
C:\Users\Ripdiction\AppData\Roaming\Microsoft\Windows\Cookies\ripdiction@revsci[2].txt
C:\Users\Ripdiction\AppData\Roaming\Microsoft\Windows\Cookies\ripdiction@ad.wsod[2].txt
C:\Users\Ripdiction\AppData\Roaming\Microsoft\Windows\Cookies\ripdiction@ads.cnn[2].txt
C:\Users\Ripdiction\AppData\Roaming\Microsoft\Windows\Cookies\ripdiction@citizenstelecom.112.2o7[1].txt
C:\Users\Ripdiction\AppData\Roaming\Microsoft\Windows\Cookies\ripdiction@imrworldwide[2].txt
C:\Users\Ripdiction\AppData\Roaming\Microsoft\Windows\Cookies\ripdiction@doubleclick[1].txt
C:\Users\Ripdiction\AppData\Roaming\Microsoft\Windows\Cookies\ripdiction@casalemedia[2].txt
C:\Users\Ripdiction\AppData\Roaming\Microsoft\Windows\Cookies\ripdiction@ehg-verizon.hitbox[1].txt
C:\Users\Ripdiction\AppData\Roaming\Microsoft\Windows\Cookies\ripdiction@atdmt[1].txt
C:\Users\Ripdiction\AppData\Roaming\Microsoft\Windows\Cookies\ripdiction@hitbox[1].txt
a.ads2.msads.net [ C:\Users\Ripdiction\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\C2LK9ZGC ]
ads2.msads.net [ C:\Users\Ripdiction\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\C2LK9ZGC ]
media.mtvnservices.com [ C:\Users\Ripdiction\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\C2LK9ZGC ]
msnbcmedia.msn.com [ C:\Users\Ripdiction\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\C2LK9ZGC ]
secure-us.imrworldwide.com [ C:\Users\Ripdiction\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\C2LK9ZGC ]

Trojan.Agent/Gen-Frauder
C:\WINDOWS\INSTALLER\MSIB13B.TMP

ESET can find anything else left

I'd like us to scan your machine with ESET OnlineScan

• Hold down Control and click on the following link to open ESET OnlineScan in a new window.
  ESET OnlineScan
  
• Click the button.
  
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on to download the ESET Smart Installer. Save it to your desktop.
    
  • Double click on the icon on your desktop.
  
  
• Check
  
• Click the button.
  
• Accept any security warnings from your browser.
  
• Under scan settings, check and check Remove found threats
  
• Click Advanced settings and select the following:
  • Scan potentially unwanted applications
    
  • Scan for potentially unsafe applications
    
  • Enable Anti-Stealth technology
  
  
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  
• When the scan completes, push
  
• Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  
• Push the button.
  
• Push

If no log is generated that means nothing was found. Please let me know if this happens.

Hi Mole,

Ran the ESET online scanner producing no threats or log file.

Think that's a good thing

It's a definite good thing. How's the machine been running?

I think it is running much better actually. The gaming today as well as web pages seem to be performing better.

Didn't seem to have many issues but they sure slow ya down don't they. Thanks a lot for the help!!

You're welcome, make sure you do the clear-up finally

You're clean. Good stuff!

Let's do some clearing up

Download and Run OTC

We will now remove the tools we used during this fix using OTC.

• Download OTC by OldTimer and save it to your desktop.
  
• Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
  
• Then Click the big button.
  
• You will get a prompt saying "Being Cleanup Process". Please select Yes.
  
• Restart your computer when prompted.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.


Now create a new system protection point

1. Open System by clicking the Start button, right-clicking Computer, and then clicking Properties.

2. In the left pane, click System protection. If you're prompted for an administrator password or confirmation, type the
password or provide confirmation.

3. Click the System Protection tab, and then click Create.

4. In the System Protection dialog box, type a description, and then click Create.
------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Use and update your AntiVirus Software

You must have a good antivirus. There are plenty to choose from but I personally recommend the free options of Avast and Avira Antivir. If you want to purchase a security program then I recommend any of the following: AVG, Norton, McAfee, Kaspersky and ESET Nod32.

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

Use this next program to check for updates for programs already on your system. Download Security Check by screen317 from here or here.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically, make sure that updates on any that are flagged are carried out as soon as possible

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it mikepin, happy surfing!

Cheers.

m0le