Help
I am pretty much at the end of my ability trying to remove the infection on this PC. I am pretty sure it is infected with a rootkit of some type. I am getting Google search redirects and also cannot load MSE after install. The PC is running Windows 7 Home Premium x64. I have tried running the following programs in attempt to clean it:
Malwarebytes
Microsoft Security Essentials
Kaspersky Rescue CD 10
Kaspersky Removal Tool
Spybot S&D
Hyjackthis
Combofix
TDSSKiller
Sophos Rootkit
Non of these tools have resolved the issue. In fact, MSE will install, but won't run. I have uninstalled all of the security products at this point and am looking for some help. I am willing to run any type of scan and post results if directed to do so.
Edit: Moved topic from Win 7 to the more appropriate forum. ~ Animal
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W7 x64 Unknown Rootkit - Help Needed - Google Redirects and more
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#2
- To Insanity and Beyond
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Posted 07 April 2011 - 09:53 PM
Hello ,,,We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.
Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip Gmer,wont run on the 64.
Let me know if that went well.
Preparation Guide ,do steps 6 - 9.
Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip Gmer,wont run on the 64.
Let me know if that went well.
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
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Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook
#3
- Bleepin' Cynic
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Posted 08 April 2011 - 04:49 PM
Malware topic here: http://www.bleepingcomputer.com/forums/topic389907.html
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.
To avoid confusion, I am closing this topic.
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.
To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.
—George Bernard Shaw
—George Bernard Shaw
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