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Vista Antivirus (fake) Redirect

#16 User is offline   heir 

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Posted 12 April 2011 - 02:43 AM

Quote

Okay. So here it goes. Everything is moving very quickly now except any browser activity. I tried to load firefox and it pretty much was slow like molasses times three. So, I deleted it because my plan is to download it and reinstall. Made sense to me since it was infected. However, I am now trying to load IE and it's also slow like molasses. Everything else I bring up is pretty speedy. My guess is that the infections messed up the browsers? Should I also delete IE? Please advise.
Is FF working ok now?
If so use it and we'll get to the issue with IE later on.

Patience is one of those qualities that's needed when dealing with malware. :wink:

Download Security Check from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



Let's do an online scan as well.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.

  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology

  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

Please do not PM me asking for support. Post on the forums instead.
Please post the final results, good or bad. We like to know!
Posted Image
Unified Network of Instructors and Trained Eliminators
My help is always free, but if you want to donate to help me continue my fight against malware then click Posted Image

#17 User is offline   ljrobins 

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Posted 12 April 2011 - 08:41 PM

Hi heir:

I have the first scan. Unfortunately I don't have the second one because I had to leave for work and rely on my boyfriend to export the scan and save it. He did not. My apologies. There were a few things found in that scan and he did remove them. FF is running really well as is the rest of the computer. It's amazing!



Results of screen317's Security Check version 0.99.10
Windows Vista Service Pack 2 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Norton Internet Security (Symantec Corporation)
Spyware Doctor with AntiVirus 8.0
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Out of date Spybot installed!
Ad-Aware
Malwarebytes' Anti-Malware
Java™ 6 Update 22
Java™ SE Runtime Environment 6
Out of date Java installed!
Adobe Flash Player 10.0.42.34
Adobe Reader 9.4.0
Out of date Adobe Reader installed!
Mozilla Firefox (3.5.18) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Ad-Aware AAWService.exe
Ad-Aware AAWTray.exe is disabled!
ThreatFire TFService.exe
``````````End of Log````````````

#18 User is offline   heir 

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Posted 13 April 2011 - 02:12 AM

Quote

Antivirus/Firewall Check:
Windows Firewall Enabled!
Norton Internet Security (Symantec Corporation)
Having two FW enabled isn't advisable. Other logs indicates that only Norton is enabled.
Which of them is enabled? Both?



Quote

I don't have the second one because I had to leave for work and rely on my boyfriend to export the scan and save it. He did not.
Depending on how he ended the scan it might still be there.
Look in this folder.

C:\Program Files\ESET\ESET Online Scanner

for the file log.txt

Please post the content of it

This post has been edited by heir: 13 April 2011 - 02:17 AM

Please do not PM me asking for support. Post on the forums instead.
Please post the final results, good or bad. We like to know!
Posted Image
Unified Network of Instructors and Trained Eliminators
My help is always free, but if you want to donate to help me continue my fight against malware then click Posted Image

#19 User is offline   ljrobins 

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Posted 13 April 2011 - 02:54 AM

Okay ... here is the log. What was removed were installs that I did to defrag and clean up the computer. When the computer was still running slow prior to our mbam scan I was saying "no" to accepting these applications from the Windows FW so it wouldn't delay my process. I saw a few of them come up before I left and told fella to just let the scanner delete them from the system. I think that is why they showed up as threats?

As well, Norton FW was installed then deinstalled. But now I have used Norton_Removal_Tool to just take it off. It was really outdated.

I can't believe how fast his computer is running now!

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6425
# api_version=3.0.2
# EOSSerial=54d4512e995a184f963e30774d211c40
# end=stopped
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-04-12 04:38:47
# local_time=2011-04-12 10:38:47 (-0600, Canada Central Standard Time)
# country="Canada"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=2560 16777215 100 0 0 0 0 0
# compatibility_mode=3584 16777215 100 0 0 0 0 0
# compatibility_mode=5892 16776574 100 100 0 139232824 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=523
# found=0
# cleaned=0
# scan_time=1031
ESETSmartInstaller@High as downloader log:
all ok
esets_scanner_update returned -1 esets_gle=53251
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6425
# api_version=3.0.2
# EOSSerial=54d4512e995a184f963e30774d211c40
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-04-12 08:12:59
# local_time=2011-04-12 02:12:59 (-0600, Canada Central Standard Time)
# country="Canada"
# lang=1033
# osver=6.0.6002 NT Service Pack 2
# compatibility_mode=2560 16777215 100 0 0 0 0 0
# compatibility_mode=3584 16777215 100 0 0 0 0 0
# compatibility_mode=5892 16776574 100 100 0 139233979 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=131493
# found=13
# cleaned=13
# scan_time=12723
C:\Program Files\Uniblue\RegistryBooster\Launcher.exe Win32/RegistryBooster application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Program Files\Uniblue\RegistryBooster\rbmonitor.exe Win32/RegistryBooster application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Program Files\Uniblue\RegistryBooster\rbnotifier.exe Win32/RegistryBooster application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Program Files\Uniblue\RegistryBooster\rb_move_serial.exe Win32/RegistryBooster application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Program Files\Uniblue\RegistryBooster\rb_ubm.exe Win32/RegistryBooster application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Program Files\Uniblue\RegistryBooster\registrybooster.exe Win32/RegistryBooster application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Program Files\Uniblue\SpeedUpMyPC\Launcher.exe Win32/SpeedUpMyPC application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Program Files\Uniblue\SpeedUpMyPC\spmonitor.exe Win32/SpeedUpMyPC application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Program Files\Uniblue\SpeedUpMyPC\spnotifier.exe Win32/SpeedUpMyPC application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Program Files\Uniblue\SpeedUpMyPC\sp_move_serial.exe Win32/SpeedUpMyPC application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Program Files\Uniblue\SpeedUpMyPC\sump.exe Win32/SpeedUpMyPC application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Users\gord s\AppData\Roaming\Uniblue\SpeedUpMyPC\_temp\sump.exe Win32/SpeedUpMyPC application (deleted - quarantined) 00000000000000000000000000000000 C
C:\Users\gord s\Desktop\registrybooster.exe Win32/RegistryBooster application (deleted - quarantined) 00000000000000000000000000000000 C

#20 User is offline   heir 

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Posted 13 April 2011 - 06:59 AM

We'll get it all sorted out.



First

Something I should point out, regarding Uniblue RegistryBooster, CCleaner,Glary Utilities, TuneUp Utilities and similar products

It's not recommended to use of registry cleaners. These often cause more problems than they fix. One of my colleagues, miekiemoes has an excellent writeup here
Another excellent article by Bill Castner is located here.


Let's do a new security check

  • Double click SecurityCheck.exe on your desktop and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



And also this


Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, Click on the None button at the top.
  • Underneath Output at the top set it to Standard Output.
  • Underneath the option Extra Registry set it to Use SafeList.
  • Click the Run Scan button. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of Extras.txt and post it in your reply.

Please do not PM me asking for support. Post on the forums instead.
Please post the final results, good or bad. We like to know!
Posted Image
Unified Network of Instructors and Trained Eliminators
My help is always free, but if you want to donate to help me continue my fight against malware then click Posted Image

#21 User is offline   ljrobins 

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Posted 13 April 2011 - 01:14 PM

Okay ... I've learned my lesson. No more doing anything unless you tell me to. *Patience Lissa Patience*

Okay ... security check report. OTL pending.

Results of screen317's Security Check version 0.99.10
Windows Vista Service Pack 2 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
ESET Online Scanner v3
Spyware Doctor with AntiVirus 8.0
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Out of date Spybot installed!
Ad-Aware
Malwarebytes' Anti-Malware
Java™ 6 Update 22
Java™ SE Runtime Environment 6
Out of date Java installed!
Adobe Flash Player 10.0.42.34
Adobe Reader 9.4.0
Out of date Adobe Reader installed!
Mozilla Firefox (3.5.18) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
ThreatFire TFService.exe
``````````End of Log````````````

This post has been edited by ljrobins: 13 April 2011 - 01:57 PM


#22 User is offline   ljrobins 

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Posted 13 April 2011 - 02:06 PM

OTL Report:

OTL Extras logfile created on: 13/04/2011 1:00:48 PM - Run 2
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Users\gord s\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

1,013.00 Mb Total Physical Memory | 321.00 Mb Available Physical Memory | 32.00% Memory free
2.00 Gb Paging File | 1.00 Gb Available in Paging File | 37.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 133.66 Gb Total Space | 81.33 Gb Free Space | 60.85% Space Free | Partition Type: NTFS
Drive D: | 7.29 Gb Total Space | 6.69 Gb Free Space | 91.81% Space Free | Partition Type: NTFS

Computer Name: GORDS-PC | User Name: gord s | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: Off | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"UacDisableNotify" = 0
"InternetSettingsDisableNotify" = 0
"AutoUpdateDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{23D48C0B-2C75-4ADC-B417-1F143051ACDE}" = lport=2869 | protocol=6 | dir=in | app=system |
"{83259AD7-2868-4B8A-81B8-209A248665C9}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{994043DD-A6F8-47C3-BA78-A0F7CAC8FBE9}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
"{AE04C84E-CCFB-4278-9F07-72F4233FD09F}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{D868D79A-2799-420B-881F-7A9D5911A04D}" = lport=6004 | protocol=17 | dir=in | app=c:\program files\microsoft office\office12\outlook.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{2CAAC0AB-578F-4D7A-B4D0-F2B3FB36EF62}" = protocol=17 | dir=in | app=c:\users\gord s\appdata\local\temp\7zsa9f6.tmp\symnrt.exe |
"{44E8C3B4-69C6-46F9-8F86-8D4E20622215}" = dir=in | app=c:\program files\windows live\messenger\msnmsgr.exe |
"{55C4E2E6-5D8E-4CFC-B2D8-FB5E6EC351DE}" = protocol=17 | dir=in | app=c:\windows\system32\lxcfcoms.exe |
"{5EC6E593-D0C5-4CC6-BD36-86589599D000}" = protocol=6 | dir=in | app=c:\users\gord s\appdata\local\temp\7zsa9f6.tmp\symnrt.exe |
"{6E85CA1A-A792-4431-9321-C153D3523DF9}" = protocol=17 | dir=in | app=c:\windows\system32\lxcfcoms.exe |
"{BF92005B-4931-4868-A623-77CA498F1967}" = protocol=6 | dir=in | app=c:\windows\system32\lxcfcoms.exe |
"{BFED2B8E-5F67-4F3D-9EAF-5F4B8F0BD215}" = dir=in | app=c:\program files\windows live\sync\windowslivesync.exe |
"{DBE2FEE2-8DF4-4A42-8B3D-ADF80B842223}" = protocol=6 | dir=in | app=c:\windows\system32\lxcfcoms.exe |
"{F49FFE2D-7E7D-4FC5-9A22-482FF628EDD0}" = dir=in | app=c:\program files\windows live\contacts\wlcomm.exe |
"TCP Query User{964604B1-FE5F-4A7D-8A8C-DA994C0160A2}C:\program files\logitech\desktop messenger\8876480\program\backweb-8876480.exe" = protocol=6 | dir=in | app=c:\program files\logitech\desktop messenger\8876480\program\backweb-8876480.exe |
"TCP Query User{A7F3D4A2-F157-41FA-B39C-E5A3B8F22098}C:\program files\camfrog\camfrog video chat\camfrog video chat.exe" = protocol=6 | dir=in | app=c:\program files\camfrog\camfrog video chat\camfrog video chat.exe |
"TCP Query User{C5B496E4-88D7-4B0F-B08B-14DA5DBFC2E5}C:\program files\skype\phone\skype.exe" = protocol=6 | dir=in | app=c:\program files\skype\phone\skype.exe |
"TCP Query User{CEB29DFF-E42B-4716-B1DF-75293A088133}C:\program files\skype\phone\skype.exe" = protocol=6 | dir=in | app=c:\program files\skype\phone\skype.exe |
"TCP Query User{D4F70284-729C-4A12-A7B8-12C1E9D52889}C:\program files\logitech\desktop messenger\8876480\program\backweb-8876480.exe" = protocol=6 | dir=in | app=c:\program files\logitech\desktop messenger\8876480\program\backweb-8876480.exe |
"TCP Query User{E771AC6C-C58E-480A-B4D4-3A6797067461}C:\program files\internet explorer\iexplore.exe" = protocol=6 | dir=in | app=c:\program files\internet explorer\iexplore.exe |
"UDP Query User{3D17A030-7BF8-4AEA-9652-5891F913D630}C:\program files\camfrog\camfrog video chat\camfrog video chat.exe" = protocol=17 | dir=in | app=c:\program files\camfrog\camfrog video chat\camfrog video chat.exe |
"UDP Query User{7D345B25-C632-4041-80CD-FD779E589FE1}C:\program files\skype\phone\skype.exe" = protocol=17 | dir=in | app=c:\program files\skype\phone\skype.exe |
"UDP Query User{97E29041-55DA-4148-A8E7-53BECE9DEBC7}C:\program files\logitech\desktop messenger\8876480\program\backweb-8876480.exe" = protocol=17 | dir=in | app=c:\program files\logitech\desktop messenger\8876480\program\backweb-8876480.exe |
"UDP Query User{A4FFADFF-AC4D-4162-9E22-50E91C384F9F}C:\program files\skype\phone\skype.exe" = protocol=17 | dir=in | app=c:\program files\skype\phone\skype.exe |
"UDP Query User{B71D5152-3F5C-4475-90F5-9F04A44ED5B4}C:\program files\internet explorer\iexplore.exe" = protocol=17 | dir=in | app=c:\program files\internet explorer\iexplore.exe |
"UDP Query User{C0ED414A-723E-4274-8EA3-85B1E6E8B80E}C:\program files\logitech\desktop messenger\8876480\program\backweb-8876480.exe" = protocol=17 | dir=in | app=c:\program files\logitech\desktop messenger\8876480\program\backweb-8876480.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0020FEE2-7CDB-4250-B04B-81D68D3CA18B}" =
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{008D69EB-70FF-46AB-9C75-924620DF191A}" = TOSHIBA Speech System SR Engine(U.S.) Version1.0
"{0409969E-BEFB-44D3-90B9-63BE50FBAE5E}" = TIPCI
"{09FF4DB8-7DE9-4D47-B7DB-915DB7D9A8CA}" = Uniblue RegistryBooster
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}" = Utility Common Driver
"{12787065-3D5B-414e-B7A8-859E74785034}" = SF_CDC_Software
"{12B3A009-A080-4619-9A2A-C6DB151D8D67}" = TOSHIBA Assist
"{179C56A4-F57F-4561-8BBF-F911D26EB435}" = WebReg
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{244E1FF0-B8BE-4927-9268-0782C4079F56}" = 5400_Help
"{26A24AE4-039D-4CA4-87B4-2F83216017FF}" = Java™ 6 Update 22
"{294BF709-D758-4363-8D75-01479AD20927}" = Windows Live Family Safety
"{3248F0A8-6813-11D6-A77B-00B0D0160000}" = Java™ SE Runtime Environment 6
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{37C866E4-AA67-4725-9E95-A39968DD7960}" = Camera Assistant Software for Toshiba
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3FBF6F99-8EC6-41B4-8527-0A32241B5496}" = TOSHIBA Speech System TTS Engine(U.S.) Version1.0
"{4286E640-B5FB-11DF-AC4B-005056C00008}" = Google Earth
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{488EF5B2-F072-46a1-B088-BEC3F4151E30}" = 5400
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
"{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}" = TOSHIBA Supervisor Password
"{5279374D-87FE-4879-9385-F17278EBB9D3}" = TOSHIBA Hardware Setup
"{5DA0E02F-970B-424B-BF41-513A5018E4C0}" = TOSHIBA Disc Creator
"{5DD4FCBD-A3C1-4155-9E17-4161C70AAABA}" = Segoe UI
"{617C36FD-0CBE-4600-84B2-441CEB12FADF}" = TOSHIBA Extended Tiles for Windows Mobility Center
"{61AD15B2-50DB-4686-A739-14FE180D4429}" = Windows Live ID Sign-in Assistant
"{620BBA5E-F848-4D56-8BDA-584E44584C5E}" = TOSHIBA Flash Cards Support Utility
"{65D4DAA8-3611-4322-8E69-27880AFD90EC}" = reminder
"{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}" = Activation Assistant for the 2007 Microsoft Office suites
"{66039B36-96AE-40D1-8A32-071F7A61B738}" = Microsoft LifeChat
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{68661EEA-28C4-4401-9D86-9AE17269560E}" = SF_CDC_ProductContext
"{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
"{6C5F3BDC-0A1B-4436-A696-5939629D5C31}" = TOSHIBA DVD PLAYER
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{6F6D8BC6-CE36-493B-996F-04CD8CCC35A8}" = Bing Bar
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{86D4B82A-ABED-442A-BE86-96357B70F4FE}" = Ask Toolbar
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C6027FD-53DC-446D-BB75-CACD7028A134}" = HP Update
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_PROHYBRIDR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_PROHYBRIDR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_PROHYBRIDR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_PROHYBRIDR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_PROHYBRIDR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_PROHYBRIDR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-0031-0000-0000-0000000FF1CE}" = Microsoft Office Professional Hybrid 2007
"{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-0031-0000-0000-0000000FF1CE}_PROHYBRIDR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{95140000-007A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook Connector
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = ALPS Touch Pad Driver
"{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}" = CD/DVD Drive Acoustic Silencer
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.0
"{AF844339-2F8A-4593-81B3-9F4C54038C4E}" = Windows Live MIME IFilter
"{B5FDA445-CAC4-4BA6-A8FB-A7212BD439DE}" = Microsoft XML Parser
"{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}" = TOSHIBA Recovery Disc Creator
"{B7050CBDB2504B34BC2A9CA0A692CC29}" = DivX Web Player
"{BDD83DC9-BEE9-4654-A5DA-CC46C250088D}" = TOSHIBA ConfigFree
"{BE77A81F-B315-4666-9BF3-AE70C0ADB057}" = BufferChm
"{C53D16CC-E56F-47B8-906E-70AAF8EABB4F}" = Toshiba Registration
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{C716522C-3731-4667-8579-40B098294500}" = Toolbox
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}" = Ad-Aware 2007
"{E06F04B9-45E6-4AC0-8083-85F7515F40F7}" = UnloadSupport
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E38C00D0-A68B-4318-A8A6-F7D4B5B1DF0E}" = Windows Media Encoder 9 Series
"{E55B3271-7CA8-4D0C-AE06-69A24856E996}_is1" = Uniblue SpeedUpMyPC
"{EB21A812-671B-4D08-B974-2A347F0D8F70}" = HP Photosmart Essential
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{EB75DE50-5754-4F6F-875D-126EDF8E4CB3}" = HPSSupply
"{EBFF48F5-3CFA-436F-8FD5-94FB01D3A0A7}" = TOSHIBA SD Memory Utilities
"{EE033C1F-443E-41EC-A0E2-559B539A4E4D}" = TOSHIBA Speech System Applications
"{EF71A531-5B6C-4B20-8D1E-E6379C7FB6D3}" = Microsoft IntelliPoint 7.0
"{F084395C-40FB-4DB3-981C-B51E74E1E83D}" = Smart Menus (Windows Live Toolbar)
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F1E63043-54FC-429B-AB2C-31AF9FBA4BC7}" = 32 Bit HP CIO Components Installer
"{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}" = DVD MovieFactory for TOSHIBA
"{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}" = Microsoft Office Live Add-in 1.5
"{F53D678E-238F-4A71-9742-08BB6774E9DC}" = Windows Live Family Safety
"{FB79A6DF-44D2-40a6-9FFC-34BDEEBD980B}" = HP Deskjet Printer Driver Software 8.0.C
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"{FEDD27A0-B306-45EF-BF58-B527406B42C8}" = TOSHIBA Value Added Package
"Activation Assistant for the 2007 Microsoft Office suites" = Activation Assistant for the 2007 Microsoft Office suites
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"ArcSoft VideoImpression 16" = ArcSoft VideoImpression 1.6
"Camfrog 6.0" = Camfrog Video Chat 6.0
"DP Editor 1.0" = DP Editor Ver.1.0
"ESET Online Scanner" = ESET Online Scanner v3
"Exif Launcher 1.0" = Exif Launcher Ver.1.1
"FinePixViewer 1.0" = FinePixViewer Ver.1.1
"Google Updater" = Google Updater
"HDMI" = Intel® Graphics Media Accelerator Driver
"InstallShield_{0409969E-BEFB-44D3-90B9-63BE50FBAE5E}" = Texas Instruments PCIxx21/x515/xx12 drivers.
"InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}" = TOSHIBA Supervisor Password
"InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}" = TOSHIBA Hardware Setup
"InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}" = TOSHIBA Extended Tiles for Windows Mobility Center
"InstallShield_{620BBA5E-F848-4D56-8BDA-584E44584C5E}" = TOSHIBA Flash Cards Support Utility
"InstallShield_{FEDD27A0-B306-45EF-BF58-B527406B42C8}" = TOSHIBA Value Added Package
"Logitech Print Service" = Logitech Print Service
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Mozilla Firefox (3.5.18)" = Mozilla Firefox (3.5.18)
"NSS" = Norton Security Scan
"Office8.0" = Microsoft Office 97, Professional Edition
"PROHYBRIDR" = 2007 Microsoft Office system
"QuickTime" = QuickTime
"Spybot - Search & Destroy_is1" = Spybot - Search & Destroy 1.4
"Spyware Doctor" = Spyware Doctor with AntiVirus 8.0
"TOSHIBA Software Modem" = TOSHIBA Software Modem
"Uniblue RegistryBooster" = Uniblue RegistryBooster
"Windows Media Encoder 9" = Windows Media Encoder 9 Series
"WinLiveSuite" = Windows Live Essentials

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 08/04/2011 6:30:22 PM | Computer Name = gords-PC | Source = ESENT | ID = 473
Description = wuaueng.dll (1260) SUS20ClientDataStore: Database C:\Windows\SoftwareDistribution\DataStore\DataStore.edb
was partially detached. Error -1032 encountered updating database headers.

Error - 08/04/2011 6:30:22 PM | Computer Name = gords-PC | Source = ESENT | ID = 104
Description = wuaueng.dll (1260) SUS20ClientDataStore: The database engine stopped
the instance (0) with error (-1090).

Error - 08/04/2011 6:36:10 PM | Computer Name = gords-PC | Source = System Restore | ID = 8193
Description =

Error - 08/04/2011 6:38:29 PM | Computer Name = gords-PC | Source = ESENT | ID = 490
Description = wuaueng.dll (1260) SUS20ClientDataStore: An attempt to open the file
"C:\Windows\SoftwareDistribution\DataStore\DataStore.edb" for read / write access
failed with system error 32 (0x00000020): "The process cannot access the file because
it is being used by another process. ". The open file operation will fail with
error -1032 (0xfffffbf8).

Error - 08/04/2011 6:38:29 PM | Computer Name = gords-PC | Source = ESENT | ID = 454
Description = wuaueng.dll (1260) SUS20ClientDataStore: Database recovery/restore
failed with unexpected error -1032.

Error - 08/04/2011 6:42:06 PM | Computer Name = gords-PC | Source = ESENT | ID = 490
Description = wuaueng.dll (1260) SUS20ClientDataStore: An attempt to open the file
"C:\Windows\SoftwareDistribution\DataStore\DataStore.edb" for read / write access
failed with system error 32 (0x00000020): "The process cannot access the file because
it is being used by another process. ". The open file operation will fail with
error -1032 (0xfffffbf8).

Error - 08/04/2011 6:42:06 PM | Computer Name = gords-PC | Source = ESENT | ID = 470
Description = wuaueng.dll (1260) SUS20ClientDataStore: Database C:\Windows\SoftwareDistribution\DataStore\DataStore.edb
is partially attached. Attachment stage: 3. Error: -1032.

Error - 08/04/2011 6:42:08 PM | Computer Name = gords-PC | Source = ESENT | ID = 104
Description = wuaueng.dll (1260) SUS20ClientDataStore: The database engine stopped
the instance (0) with error (-1090).

Error - 08/04/2011 6:44:22 PM | Computer Name = gords-PC | Source = ESENT | ID = 490
Description = wuaueng.dll (1260) SUS20ClientDataStore: An attempt to open the file
"C:\Windows\SoftwareDistribution\DataStore\DataStore.edb" for read / write access
failed with system error 32 (0x00000020): "The process cannot access the file because
it is being used by another process. ". The open file operation will fail with
error -1032 (0xfffffbf8).

Error - 08/04/2011 6:44:22 PM | Computer Name = gords-PC | Source = ESENT | ID = 439
Description = wuaueng.dll (1260) SUS20ClientDataStore: Unable to write a shadowed
header for file C:\Windows\SoftwareDistribution\DataStore\DataStore.edb. Error
-1032.

[ OSession Events ]
Error - 30/08/2010 2:22:31 PM | Computer Name = gords-PC | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.6541.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 26
seconds with 0 seconds of active time. This session ended with a crash.

[ System Events ]
Error - 13/04/2011 2:16:43 PM | Computer Name = gords-PC | Source = Service Control Manager | ID = 7001
Description =

Error - 13/04/2011 2:16:43 PM | Computer Name = gords-PC | Source = Service Control Manager | ID = 7001
Description =

Error - 13/04/2011 2:16:43 PM | Computer Name = gords-PC | Source = Service Control Manager | ID = 7001
Description =

Error - 13/04/2011 2:16:43 PM | Computer Name = gords-PC | Source = Service Control Manager | ID = 7001
Description =

Error - 13/04/2011 2:16:43 PM | Computer Name = gords-PC | Source = Service Control Manager | ID = 7026
Description =

Error - 13/04/2011 2:16:43 PM | Computer Name = gords-PC | Source = Service Control Manager | ID = 7001
Description =

Error - 13/04/2011 2:16:43 PM | Computer Name = gords-PC | Source = Service Control Manager | ID = 7001
Description =

Error - 13/04/2011 2:16:43 PM | Computer Name = gords-PC | Source = Service Control Manager | ID = 7001
Description =

Error - 13/04/2011 2:16:43 PM | Computer Name = gords-PC | Source = Service Control Manager | ID = 7001
Description =

Error - 13/04/2011 2:27:15 PM | Computer Name = gords-PC | Source = Service Control Manager | ID = 7022
Description =


< End of report >

#23 User is offline   heir 

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Posted 14 April 2011 - 06:55 AM

Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):


Ask Toolbar
Uniblue SpeedUpMyPC
Uniblue RegistryBooster



Optional removals
Uniblue SpeedUpMyPC and Uniblue RegistryBooster as stated before isn't advisable to use.
Ask Toolbar is Foistware
It's up to you if you want to remove the above programs, however I recommend you do.

-----

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Reg
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{2CAAC0AB-578F-4D7A-B4D0-F2B3FB36EF62}"=-
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
    "DisableMonitoring"=-
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
    "DisableMonitoring"=-
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
    "DisableMonitoring"=-
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
    "DisableNotifications"=-
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
    "DisableNotifications"=-
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
    "DisableNotifications"=-
    :Commands
    [Emptytemp]


  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • Then post the OTL fixlog


---


  • Double click on OTL to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, click on the None button at the top.
  • Underneath Output at the top set it to Standard Output.
  • Underneath the option Extra Registry set it to Use SafeList.
  • Click the Run Scan button. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of Extras.Txt and post it in your reply.

This post has been edited by heir: 14 April 2011 - 06:57 AM

Please do not PM me asking for support. Post on the forums instead.
Please post the final results, good or bad. We like to know!
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#24 User is offline   heir 

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Posted 19 April 2011 - 03:22 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
Please do not PM me asking for support. Post on the forums instead.
Please post the final results, good or bad. We like to know!
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Unified Network of Instructors and Trained Eliminators
My help is always free, but if you want to donate to help me continue my fight against malware then click Posted Image

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