BleepingComputer.com: Google keeps redirecting

Google keeps on getting redirected when I try and click on the results of the search. Also I keep on getting internet explorer script error messages. Ever since this has happened, it doesn't matter if I click yes, no or exit out of it, I hear advertisements but there is no window in which it's coming from. If you could help me I would be very grateful.


.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Jonathan at 21:57:01.92 on Tue 04/05/2011
Internet Explorer: 8.0.6001.19019
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.3025.1515 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k NetworkService
C:\Program Files\Fingerprint Sensor\AtService.exe
C:\Program Files\Softex\OmniPass\OmniServ.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\o2flash.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Fujitsu\fjdvrupd\updnvsrv.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Fujitsu\fjdvrupd\updatenv.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\VM331_STI.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Softex\OmniPass\opvapp.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Windows\system32\taskeng.exe
C:\Users\Jonathan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jonathan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jonathan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Users\Jonathan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jonathan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\wbengine.exe
C:\Windows\System32\vds.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Users\Jonathan\Downloads\Defogger.exe
C:\Windows\explorer.exe
C:\Users\Jonathan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Jonathan\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://www.computers.us.fujitsu.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - c:\program files\bitcomet\tools\BitCometBHO_1.4.12.6.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [Google Update] "c:\users\jonathan\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SSUtility] c:\program files\fujitsu\ssutility\FJSSDMN.exe
mRun: [<NO NAME>]
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [FJUPDNV_Chitose] c:\program files\fujitsu\fjdvrupd\updatenv.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Skytel] Skytel.exe
mRun: [331BigDog] c:\windows\VM331_STI.EXE
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [EEventManager] c:\progra~1\epsons~1\eventm~1\EEventManager.exe
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &D&ownload &with BitComet - c:\program files\bitcomet\BitComet.exe/AddLink.htm
IE: &D&ownload all with BitComet - c:\program files\bitcomet\BitComet.exe/AddAllLink.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://c:\program files\bitcomet\tools\BitCometBHO_1.4.12.6.dll/206
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
============= SERVICES / DRIVERS ===============
.
R0 FBIOSDRV;FBIOSDRV;c:\windows\system32\drivers\FBIOSDRV.SYS [2009-5-12 15656]
R0 FJGSDisk;G-Sensor Application Filter Driver;c:\windows\system32\drivers\FJGSDisk.sys [2009-5-12 12712]
R0 iaNvStor;Intel® Turbo Memory Controller;c:\windows\system32\drivers\iaNvStor.sys [2009-5-12 225304]
R2 ATService;AuthenTec Fingerprint Service;c:\program files\fingerprint sensor\AtService.exe [2008-10-20 1664248]
R2 FJSPA;FJSPA;c:\program files\fujitsu\fjspa\FJSPA.sys [2006-12-7 17712]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 UpdateNaviInstallService;UpdateNaviInstallService;c:\program files\fujitsu\fjdvrupd\updnvsrv.exe [2007-8-2 11264]
R3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\system32\drivers\ATSwpWDF.sys [2008-10-20 478720]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y6032.sys [2009-5-12 224384]
R3 Fjbtndrv;Fujitsu Button Driver;c:\windows\system32\drivers\FjBtnDrv.sys [2009-5-12 18944]
R3 FUJ02E3;Fujitsu FUJ02E3 Device Driver;c:\windows\system32\drivers\fuj02e3.sys [2009-5-12 5632]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-5-12 113664]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2009-5-12 3664384]
R3 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2008-2-4 47448]
R3 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [2008-8-11 43808]
R3 vm331avs;USB2.0 Digital Camera;c:\windows\system32\drivers\vm331avs.sys [2009-5-12 976896]
R3 vvftav323;vvftav323;c:\windows\system32\drivers\vvftav323.sys [2009-5-12 475136]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 BITCOMET_HELPER_SERVICE;BitComet Disk Boost Service;c:\program files\bitcomet\tools\bitcometservice.exe -service --> c:\program files\bitcomet\tools\BitCometService.exe -service [?]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-04-06 00:05:06 -------- d-----w- c:\users\jonathan\appdata\roaming\QuickScan
2011-04-05 22:17:48 6792528 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{23081c8a-fae4-4f1f-8d65-b424218f19d8}\mpengine.dll
2011-04-05 21:59:31 -------- d-----w- c:\progra~2\MFAData
2011-04-04 16:09:44 -------- d-----w- c:\program files\Guild Wars
2011-03-29 15:19:56 -------- d--h--w- c:\users\jonathan\appdata\roaming\Malwarebytes
2011-03-29 15:19:46 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-29 15:19:46 -------- d-----w- c:\progra~2\Malwarebytes
2011-03-29 15:19:43 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-23 04:55:13 797696 ----a-w- c:\windows\system32\FntCache.dll
2011-03-23 04:55:13 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-03-23 04:55:13 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-03-18 07:24:43 -------- d-----w- c:\program files\Runes of Magic
2011-03-18 01:11:44 4077936 ----a-w- c:\windows\system32\GameMon.des
2011-03-18 01:11:32 5174 ----a-w- c:\windows\system32\nppt9x.vxd
2011-03-18 01:11:32 4682 ----a-w- c:\windows\system32\npptNT2.sys
2011-03-18 01:11:26 -------- d-----w- c:\program files\common files\INCA Shared
2011-03-18 01:08:22 51360 ----a-w- c:\windows\system32\CMStarter_Kor.dll
2011-03-18 01:08:22 51360 ----a-w- c:\windows\system32\CMStarter_Eng.dll
2011-03-18 01:08:22 362656 ----a-w- c:\windows\system32\CMStarterCore.exe
2011-03-18 01:01:31 -------- d-----w- c:\program files\Webzen
2011-03-18 00:42:43 -------- d-----r- c:\program files\Skype
2011-03-12 21:10:15 282624 ----a-w- c:\program files\common files\installshield\updateservice\agent.exe
2011-03-12 21:09:29 -------- d-----w- c:\program files\Epson Software
2011-03-12 21:09:28 57344 ----a-w- c:\program files\common files\installshield\professional\runtime\0701\intel32\ctor.dll
2011-03-12 21:09:28 5632 ----a-w- c:\program files\common files\installshield\professional\runtime\0701\intel32\DotNetInstaller.exe
2011-03-12 21:09:28 237568 ----a-w- c:\program files\common files\installshield\professional\runtime\0701\intel32\iscript.dll
2011-03-12 21:09:28 155648 ----a-w- c:\program files\common files\installshield\professional\runtime\0701\intel32\iuser.dll
2011-03-12 21:09:27 696320 ----a-w- c:\program files\common files\installshield\professional\runtime\0701\intel32\iKernel.dll
2011-03-12 21:09:27 282756 ----a-w- c:\program files\common files\installshield\professional\runtime\0701\intel32\setup.dll
2011-03-12 21:09:27 163972 ----a-w- c:\program files\common files\installshield\professional\runtime\0701\intel32\iGdi.dll
2011-03-12 21:08:56 86528 ----a-w- c:\windows\system32\E_FLBFBA.DLL
2011-03-12 21:08:54 78848 ----a-w- c:\windows\system32\E_FD4BFBA.DLL
2011-03-12 21:08:46 -------- d-----w- c:\progra~2\EPSON
2011-03-12 21:08:43 80024 ----a-w- c:\windows\system32\PICSDK.dll
2011-03-12 21:08:43 51360 ----a-w- c:\windows\system32\EpPicPrt.dll
2011-03-12 21:08:43 51360 ----a-w- c:\windows\system32\EpPicMgr.dll
2011-03-12 21:08:43 501912 ----a-w- c:\windows\system32\PICSDK2.dll
2011-03-12 21:08:43 108704 ----a-w- c:\windows\system32\PICEntry.dll
2011-03-12 21:08:07 9216 ----a-w- c:\windows\system32\escdev.dll
2011-03-12 21:08:07 342016 ----a-w- c:\windows\system32\eswiaud.dll
2011-03-12 21:08:07 -------- d-----w- c:\program files\epson
2011-03-11 02:00:00 -------- d-----w- c:\program files\iPod
2011-03-09 10:27:23 429056 ----a-w- c:\windows\system32\EncDec.dll
2011-03-09 10:27:23 322560 ----a-w- c:\windows\system32\sbe.dll
2011-03-09 10:27:23 177664 ----a-w- c:\windows\system32\mpg2splt.ax
2011-03-09 10:27:23 153088 ----a-w- c:\windows\system32\sbeio.dll
2011-03-09 10:27:22 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-03-09 10:27:22 2067968 ----a-w- c:\windows\system32\mstscax.dll
.
==================== Find3M ====================
.
2011-02-18 21:36:58 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-02-09 07:10:06 21840 ----a-w- c:\windows\system32\SIntfNT.dll
2011-02-09 07:10:06 17212 ----a-w- c:\windows\system32\SIntf32.dll
2011-02-09 07:10:06 12067 ----a-w- c:\windows\system32\SIntf16.dll
2011-02-09 06:57:58 94208 ----a-w- c:\windows\DIIUnin.exe
2011-02-09 06:57:58 2829 ----a-w- c:\windows\DIIUnin.pif
2011-02-09 01:18:50 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-02 22:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-20 16:08:16 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08:06 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08:06 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08:06 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08:06 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07:58 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07:42 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07:16 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06:38 2873344 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:06:35 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04:54 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 16:04:54 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 14:28:38 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-01-20 14:27:50 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-20 14:26:30 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:25:25 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-01-20 14:24:26 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15:10 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14:39 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14:03 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:14:03 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:12:46 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-01-20 14:11:34 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47:51 683008 ----a-w- c:\windows\system32\d2d1.dll
2011-01-08 08:47:50 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-08 06:28:49 292352 ----a-w- c:\windows\system32\atmfd.dll
.
============= FINISH: 21:57:15.40 ===============

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
  
• Please Do not Attach logs or put in code boxes.
  
• Tell me about any problems that have occurred during the fix.
  
• Tell me of any other symptoms you may be having as these can help also.
  
• Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.

• The application window will appear
  
• Click the Disable button to disable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

Download DDS:

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.


• Double-Click on dds.scr and a command window will appear. This is normal.
  
• Shortly after two logs will appear:
  
  • DDS.txt
    
  • Attach.txt
  
  
• A window will open instructing you save & post the logs
  
• Save the logs to a convenient place such as your desktop
  
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
  
• Now double-click on RKUnhookerLE.exe to run it.
  
• Click the Report tab, then click Scan.
  
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  
• Wait till the scanner has finished and then click File, Save Report.
  
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".


information and logs:

In your next post I need the following


• .logs from DDS
  
• log from RKUnHooker
  
• let me know of any problems you may have had

Gringo

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
  
• do you need more time?
  
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Sorry for the late response; I didn't have internet connection for a few days. There has been another problem that I have noticed. I have not been able to locate some desktop shortcuts and also some files and folders on my computer. When I open some folders they say that they are empty even though when I open its properties it still says that the folder still contains certain megabytes. Also I am not able to search those files and folders in the search bar in the start menu. Another thing that confirms that the files are still there is that when I run Itunes, they music still plays which means that my music files still exist, but are not showing up.

DDS Attach Log


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft® Windows Vista™ Business
Boot Device: \Device\HarddiskVolume2
Install Date: 2/8/2011 9:23:53 PM
System Uptime: 4/12/2011 11:12:16 PM (10 hours ago)
.
Motherboard: FUJITSU | | FJNB1EA
Processor: Intel® Core™2 Duo CPU T9550 @ 2.66GHz | Onboard | 1600/266mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 295 GiB total, 127.569 GiB free.
D: is FIXED (NTFS) - 2 GiB total, 1.554 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP169: 3/22/2011 1:45:56 AM - Windows Update
RP170: 3/23/2011 3:00:15 AM - Windows Update
RP171: 3/23/2011 8:09:20 PM - Scheduled Checkpoint
RP172: 3/24/2011 3:00:15 AM - Windows Update
RP173: 3/25/2011 1:34:51 PM - Windows Update
RP174: 3/26/2011 8:27:25 PM - Scheduled Checkpoint
RP175: 3/29/2011 10:48:56 AM - Windows Update
RP177: 3/29/2011 11:10:39 AM - Windows Defender Checkpoint
RP178: 3/29/2011 11:12:50 AM - Removed Skype Toolbars
RP179: 4/1/2011 1:53:42 AM - Windows Update
RP180: 4/5/2011 1:58:19 AM - Windows Update
RP181: 4/5/2011 3:50:10 PM - Scheduled Checkpoint
RP182: 4/5/2011 6:07:03 PM - Installed AVG 2011
RP183: 4/5/2011 6:07:45 PM - Installed AVG 2011
RP184: 4/5/2011 6:07:59 PM - Removed AVG 2011
RP185: 4/5/2011 6:08:02 PM - Restore Operation
RP186: 4/5/2011 6:17:18 PM - Windows Update
RP187: 4/5/2011 8:40:29 PM - Windows Backup
RP188: 4/6/2011 4:00:39 AM - Restore Operation
RP189: 4/6/2011 4:12:18 AM - Windows Update
RP190: 4/8/2011 1:47:46 AM - Windows Update
RP191: 4/9/2011 11:02:24 AM - Scheduled Checkpoint
RP192: 4/11/2011 12:14:54 AM - Restore Operation
RP193: 4/11/2011 12:23:59 AM - Windows Update
RP194: 4/12/2011 2:19:50 AM - Windows Update
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.2
Agere Systems HDA Modem
AIM 7
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AuthenTec Fingerprint Software
BitComet 1.26
Bluetooth Stack for Windows by Toshiba
Bonjour
Counter-Strike
Diablo II
Download Updater (AOL LLC)
Epson Event Manager
EPSON NX110 Series Printer Uninstall
EPSON Scan
Fujitsu Button Utilities
Fujitsu Driver Update
Fujitsu Hotkey Utility
Fujitsu MobilityCenter Extension Utility
Fujitsu System Extension Utility
Google Chrome
Guild Wars
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Inst5671
Intel® Graphics Media Accelerator Driver
iTunes
Java Auto Updater
Java™ 6 Update 23
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
MpcStar 5.0
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
O2Micro Flash Memory Card Windows Driver
OmniPass 6.00.27
OZ711 SCR Driver V3.0.1.6
PowerDVD
QuickTime
Realtek High Definition Audio Driver
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio Creator LJ
Runes of Magic
Security Panel
Security Panel Application
Security Panel Application for Supervisor
Security Panel for Supervisor
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office Groove 2007 (KB2494047)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Shock Sensor Utility
Skype™ 5.2
Steam
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2508979)
USB2.0 Digital Camera
Ventrilo Client
Webzen Game Starter
WinZip 15.0
.
==== Event Viewer Messages From Past Week ========
.
4/6/2011 4:11:07 AM, Error: Microsoft-Windows-Windows Defender [2004] - Windows Defender has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Current Error Code: 0x8050a001 Error description: The program can't find definition files that help detect unwanted software. Check for updates to the definition files, and then try again. For information on installing updates, see Help and Support. Signatures loading: Backup Loading signature version: 1.101.609.0 Loading engine version: 1.1.6702.0
4/6/2011 3:50:40 AM, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Jonathan\AppData\Local\Microsoft\Windows\UsrClass.dat' was corrupted and it has been recovered. Some data might have been lost.
4/11/2011 12:21:14 AM, Error: Microsoft-Windows-Windows Defender [2004] - Windows Defender has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures. Signatures Attempted: Current Error Code: 0x8050a001 Error description: The program can't find definition files that help detect unwanted software. Check for updates to the definition files, and then try again. For information on installing updates, see Help and Support. Signatures loading: Backup Loading signature version: 1.101.822.0 Loading engine version: 1.1.6702.0
4/11/2011 10:40:54 PM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
4/11/2011 10:39:50 PM, Error: Microsoft-Windows-LanguagePackSetup [1001] - Application initialization failed. Last error: 0x80070032
4/10/2011 10:34:15 PM, Error: EventLog [6008] -

This post has been edited by jonsun: 13 April 2011 - 08:27 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following


• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
  
• do you need more time?
  
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

ComboFix 11-04-16.03 - Jonathan 04/17/2011 21:56:42.1.2 - x86
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.3025.1861 [GMT -4:00]
Running from: c:\users\Jonathan\Downloads\ComboFix.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
Infected copy of c:\windows\system32\drivers\volsnap.sys was found and disinfected
Restored copy from - Kitty had a snack
.
((((((((((((((((((((((((( Files Created from 2011-03-18 to 2011-04-18 )))))))))))))))))))))))))))))))
.
.
2011-04-18 02:00 . 2011-04-18 02:01 -------- d-----w- c:\users\Jonathan\AppData\Local\temp
2011-04-18 02:00 . 2011-04-18 02:00 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-04-15 23:49 . 2011-03-15 04:05 6792528 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{EE85221A-6537-481D-9AD2-B3F9F639D942}\mpengine.dll
2011-04-06 00:05 . 2011-04-06 00:05 -------- d--h--w- c:\users\Jonathan\AppData\Roaming\QuickScan
2011-04-05 21:59 . 2011-04-05 22:07 -------- d--h--w- c:\programdata\MFAData
2011-04-04 16:09 . 2011-04-11 04:18 -------- d-----w- c:\program files\Guild Wars
2011-03-29 15:19 . 2011-03-29 15:19 -------- d--h--w- c:\users\Jonathan\AppData\Roaming\Malwarebytes
2011-03-29 15:19 . 2011-03-29 15:19 -------- d-----w- c:\programdata\Malwarebytes
2011-03-29 15:19 . 2010-12-20 22:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-29 15:19 . 2011-03-29 15:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-23 04:55 . 2011-02-22 14:13 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-03-23 04:55 . 2011-02-22 13:33 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-03-23 04:55 . 2011-02-22 13:33 797696 ----a-w- c:\windows\system32\FntCache.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-18 21:36 . 2011-02-18 21:36 41984 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2011-02-18 21:36 . 2011-02-18 21:36 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-02-09 07:10 . 2011-02-09 07:10 21840 ----a-w- c:\windows\system32\SIntfNT.dll
2011-02-09 07:10 . 2011-02-09 07:10 17212 ----a-w- c:\windows\system32\SIntf32.dll
2011-02-09 07:10 . 2011-02-09 07:10 12067 ----a-w- c:\windows\system32\SIntf16.dll
2011-02-09 06:57 . 2011-02-09 06:57 94208 ----a-w- c:\windows\DIIUnin.exe
2011-02-09 06:57 . 2011-02-09 06:57 2829 ----a-w- c:\windows\DIIUnin.pif
2011-02-09 01:18 . 2011-02-09 01:18 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-02 22:11 . 2011-02-09 01:28 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-20 16:37 . 2011-02-09 07:18 638336 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2011-01-20 16:08 . 2011-02-09 07:18 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08 . 2011-02-09 07:18 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08 . 2011-02-09 07:18 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08 . 2011-02-09 07:18 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08 . 2011-02-09 07:18 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07 . 2011-02-09 07:18 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07 . 2011-02-09 07:18 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07 . 2011-02-09 07:18 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06 . 2011-02-09 07:18 2873344 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:06 . 2011-02-09 07:18 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04 . 2011-02-09 07:18 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 16:04 . 2011-02-09 07:18 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 14:28 . 2011-02-09 07:18 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-01-20 14:27 . 2011-02-09 07:18 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-20 14:26 . 2011-02-09 07:18 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:25 . 2011-02-09 07:18 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-01-20 14:24 . 2011-02-09 07:18 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15 . 2011-02-09 07:18 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14 . 2011-02-09 07:18 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14 . 2011-02-09 07:18 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:14 . 2011-02-09 07:18 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:12 . 2011-02-09 07:18 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-01-20 14:11 . 2011-02-09 07:18 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47 . 2011-02-09 07:18 683008 ----a-w- c:\windows\system32\d2d1.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-06-23 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-06-23 145944]
"RtHDVCpl"="RtHDVCpl.exe" [2008-08-21 6265376]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-10 1045800]
"SSUtility"="c:\program files\Fujitsu\SSUtility\FJSSDMN.exe" [2007-12-14 193832]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"FJUPDNV_Chitose"="c:\program files\Fujitsu\fjdvrupd\updatenv.exe" [2007-08-09 167936]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"Skytel"="Skytel.exe" [2008-08-21 1833504]
"331BigDog"="c:\windows\VM331_STI.EXE" [2008-11-07 294912]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-03-07 421160]
"EEventManager"="c:\progra~1\EPSONS~1\EVENTM~1\EEventManager.exe" [2008-12-04 665424]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-12-20 963976]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux2"=wdmaud.drv
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Bluetooth Manager.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Bluetooth Manager.lnk
backup=c:\windows\pss\Bluetooth Manager.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ATSwpNav]
c:\program files\Fingerprint Sensor\ATSwpNav -run [X]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\331BigDog]
2008-11-07 22:55 294912 ----a-w- c:\windows\VM331_STI.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Aim]
2011-01-05 17:11 4321112 ----a-w- c:\program files\AIM\aim.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\FjStrtAp]
2008-05-06 23:17 20480 ----a-r- c:\program files\Fujitsu\Utils\FjStrtAp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
2008-10-25 16:44 31072 ----a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IndicatorUtility]
2007-02-09 23:39 97072 ----a-w- c:\program files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2011-03-07 20:33 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LanguageShortcut]
2007-01-09 03:17 52256 ----a-w- c:\program files\CyberLink\PowerDVD\Language\Language.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LoadFUJ02E3]
2008-02-01 00:37 88616 ----a-w- c:\program files\Fujitsu\FUJ02E3\FUJ02E3.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OmniPass]
2008-10-20 16:00 3153920 ----a-w- c:\program files\Softex\OmniPass\scureapp.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 22:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl]
2007-03-15 02:01 71216 ------w- c:\program files\CyberLink\PowerDVD\PDVDServ.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Steam]
2011-02-09 01:25 1242448 ----a-w- c:\program files\Steam\Steam.exe
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 BITCOMET_HELPER_SERVICE;BitComet Disk Boost Service;c:\program files\BitComet\tools\BitCometService.exe [2010-12-28 1296728]
R3 npggsvc;nProtect GameGuard Service;c:\windows\system32\GameMon.des [2011-01-16 4077936]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S0 FBIOSDRV;FBIOSDRV;c:\windows\system32\drivers\FBIOSDRV.SYS [2008-08-14 15656]
S0 FJGSDisk;G-Sensor Application Filter Driver;c:\windows\system32\DRIVERS\FJGSDisk.sys [2009-05-12 12712]
S0 iaNvStor;Intel® Turbo Memory Controller;c:\windows\system32\DRIVERS\iaNvStor.sys [2008-07-21 225304]
S2 ATService;AuthenTec Fingerprint Service;c:\program files\Fingerprint Sensor\AtService.exe [2008-10-20 1664248]
S2 FJSPA;FJSPA;c:\program files\Fujitsu\FJSPA\FJSPA.sys [2006-12-08 17712]
S2 UpdateNaviInstallService;UpdateNaviInstallService;c:\program files\Fujitsu\fjdvrupd\updnvsrv.exe [2007-08-02 11264]
S3 ATSwpWDF;AuthenTec TruePrint USB WDF Driver;c:\windows\system32\Drivers\ATSwpWDF.sys [2008-10-20 478720]
S3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\DRIVERS\e1y6032.sys [2008-03-27 224384]
S3 Fjbtndrv;Fujitsu Button Driver;c:\windows\system32\DRIVERS\FjBtnDrv.sys [2008-03-03 18944]
S3 FUJ02E3;Fujitsu FUJ02E3 Device Driver;c:\windows\system32\DRIVERS\FUJ02E3.sys [2006-11-01 5632]
S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-06-05 113664]
S3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\NETw5v32.sys [2008-08-29 3664384]
S3 O2MDRDR;O2MDRDR;c:\windows\system32\DRIVERS\o2media.sys [2008-02-05 47448]
S3 O2SDRDR;O2SDRDR;c:\windows\system32\DRIVERS\o2sd.sys [2008-08-12 43808]
S3 vm331avs;USB2.0 Digital Camera;c:\windows\system32\Drivers\vm331avs.sys [2008-11-07 976896]
S3 vvftav323;vvftav323;c:\windows\system32\drivers\vvftav323.sys [2008-11-07 475136]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2011-04-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3540422696-3538250969-805261507-1000Core.job
- c:\users\Jonathan\AppData\Local\Google\Update\GoogleUpdate.exe [2011-02-09 04:14]
.
2011-04-18 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3540422696-3538250969-805261507-1000UA.job
- c:\users\Jonathan\AppData\Local\Google\Update\GoogleUpdate.exe [2011-02-09 04:14]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: &D&ownload &with BitComet - c:\program files\BitComet\BitComet.exe/AddLink.htm
IE: &D&ownload all with BitComet - c:\program files\BitComet\BitComet.exe/AddAllLink.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office12\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -
.
MSConfigStartUp-ITSecMng - %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-17 22:01
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\npggsvc]
"ImagePath"="c:\windows\system32\GameMon.des -service"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2011-04-17 22:02:36
ComboFix-quarantined-files.txt 2011-04-18 02:02
.
Pre-Run: 132,892,766,208 bytes free
Post-Run: 133,262,413,824 bytes free
.
- - End Of File - - F1E095F8973826383877CA307DB51EDA

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 8.1.2

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Your Java is out of date.

It can be updated by the Java control panel

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  
• An update should begin;
  
• follow the prompts

Clear your Java Cache

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
  
  • On the General tab, under Temporary Internet Files, click the Settings button.
    
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    Applications and Applets
    Trace and Log Files
    
    
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    
  • Click OK to leave the Temporary Files Window
    
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

I would like you to rerun MBAM


• Double-click mbam icon
  
• go to the update tab at the top
  
• click on check for updates
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
  
• do you need more time?
  
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Once again I would like to thank you for being so patient with me and helping me. I am still having the problem with the files not appearing. Also I was able to get the malwarebytes log but when I tried to scan and save the log from HijackThis an error message came up saying: For some reason your system denied write access to the Hosts files. If any hijacked domains are in this file, HijackThis may NOT be able to fix this.


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6420

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.19048

4/22/2011 12:20:08 PM
mbam-log-2011-04-22 (12-20-08).txt

Scan type: Quick scan
Objects scanned: 157335
Time elapsed: 3 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\AppDataLow\gvtl (Adware.GameVance) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Hello

try running this for your files - http://download.bleepingcomputer.com/grinler/unhide.exe

Sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

Gringo

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
  
• do you need more time?
  
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:20:34 AM, on 4/27/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19048)
Boot mode: Normal

Running processes:
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Fujitsu\SSUtility\FJSSDMN.exe
C:\Program Files\Fujitsu\fjdvrupd\updatenv.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\VM331_STI.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Users\Jonathan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jonathan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jonathan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jonathan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jonathan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Users\Jonathan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Users\Jonathan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jonathan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Jonathan\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Jonathan\Downloads\unhide.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\attrib.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.4.12.6.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SSUtility] C:\Program Files\Fujitsu\SSUtility\FJSSDMN.exe
O4 - HKLM\..\Run: [FJUPDNV_Chitose] C:\Program Files\Fujitsu\fjdvrupd\updatenv.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [331BigDog] C:\Windows\VM331_STI.EXE
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\Jonathan\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.4.12.6.dll/206 (file missing)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AuthenTec Fingerprint Service (ATService) - AuthenTec, Inc. - C:\Program Files\Fingerprint Sensor\AtService.exe
O23 - Service: BitComet Disk Boost Service (BITCOMET_HELPER_SERVICE) - www.BitComet.com - C:\Program Files\BitComet\tools\BitCometService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: O2Flash Memory Service (O2Flash) - O2Micro International - C:\Windows\system32\o2flash.exe
O23 - Service: Softex OmniPass Service (omniserv) - Softex Inc. - C:\Program Files\Softex\OmniPass\OmniServ.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: UpdateNaviInstallService - FUJITSU LIMITED - C:\Program Files\Fujitsu\fjdvrupd\updnvsrv.exe

--
End of file - 7347 bytes

The files appeared. Thank you.

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [FJUPDNV_Chitose] C:\Program Files\Fujitsu\fjdvrupd\updatenv.exe
  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
  O4 - HKLM\..\Run: [Skytel] Skytel.exe
  O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
  O4 - HKLM\..\Run: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
  O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
  O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  O4 - HKCU\..\Run: [Google Update] "C:\Users\Jonathan\AppData\Local\Google\Update\GoogleUpdate.exe" /c
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the activex control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard and paste the results here in this topic
  
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo