I have no sound

#1 william429

New Member

Group: Members
Posts: 5
Joined: 03-April 11

Posted 03 April 2011 - 07:13 PM

I installed Windows XP and now my sound doesn't work. My computer is a Compaq C700 laptop, it originally came with Vista. When I go to control panel/Sounds and Audio Devices it says "no audio device." So if you can help me it would be appreciated.

#2 hamluis

Forum Addict

Group: Moderator
Posts: 31,449
Joined: 03-September 05
Gender:Male
Location:Killeen, TX

Posted 03 April 2011 - 07:54 PM

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=321957&prodSeriesId=3466274

Find your system...navigate to drivers...see if there are XP drivers...if so, download/install the one for audio/sound.

Louis

Am I Infected, What Do I Do?
Preparation Guide, Malware Log Topics
Using The Report Button
Misplaced Malware Logs
Discussion Forum Rules

#3 noknojon

Forum Addict

Group: Members
Posts: 2,715
Joined: 13-March 10
Gender:Male
Location:Victoria Australia

Posted 03 April 2011 - 08:02 PM

Hi and welcome william429
Have you yet been to Accessories > Entertainment > and looked to see if Volume Control and Sound Recorder are listed there
The next stop would be (while you are in Control Panel) >System > Hardware > Device Manager
Near the bottom there should be Sound, video and game controllers > Click the + sign beside them and about 6 items should be listed
If any of these have a ? or ! beside them, you need to find or update drivers for them

Also is there a speaker icon near your clock at the bottom Right side ? ?

Thank You
EDIT -
Follow the directions from hamluis first (we hit the answer at the same time :wink:

) -

This post has been edited by noknojon: 03 April 2011 - 08:04 PM

XP SP3 Pro Desktop - Windows 7 SP1 Home Premium Toshiba Laptop - Malwarebytes - SUPERAntiSpyware - Microsoft Security Essentials -
HiJack This - SpeedFan - Cannon Printer - ATF Cleaner - TFC Cleaner - ORCA and Internet Explorer Browsers - Secunia PSI - And I Use GOOGLE -

#4 william429

New Member

Group: Members
Posts: 5
Joined: 03-April 11

Posted 03 April 2011 - 08:14 PM

noknojon, on 03 April 2011 - 08:02 PM, said:

) -

Well I already did the device manager thing before I posted, there was a thing next to my speakers and I pressed enable hen it had an exclamation so I updated the driver and it didnt work the first two times then i tried again and it said it worked but when i went to the control panel it still says no audio device

#5 william429

New Member

Group: Members
Posts: 5
Joined: 03-April 11

Posted 03 April 2011 - 08:27 PM

hamluis, on 03 April 2011 - 07:54 PM, said:

There are no drivers.

#6 Sneakycyber

Hardware & Networking Specialist.

Group: BC Advisor
Posts: 4,066
Joined: 25-January 07
Gender:Male
Location:Campus Of Tiffin University

Posted 03 April 2011 - 11:46 PM

What audio chipset does it use? We may be able to find drivers somewhere else. You can find out what it is using Windows unknown device identifier http://download.cnet.com/Unknown-Device-Identifier/3000-2086_4-42618.html