BleepingComputer.com: IE8 & Firefox Hijacked

Hi there, I'm glad this forum is here.

Got infected 2 weeks ago with the following:
w32glacierA
windows additional guard
vundo.a10
fake antivirus
kamsoft
fake antivirus c
security antivirus.

Seemed to clean up with Spybot, Stopzilla and manually cleaning up registry. I found a webpage that talked about claning up fakeav-bkk that I was able to understans.

This weekend got infected with:
fake antivirus e
worm autoit gen
security hijack
rogue smart internett
protection 2011
trojan fake alert
trojan downloader
trojan agent gen


Seemed to clean up with Stopzilla. Spybot didn't help this time.

Also used Hitman Pro which found TDSS. (ATDL3/Aluron)
Used Kapersky TDS killer which said that TDS was not there.

Got the GASF virus. Removed with Stopzilla. THEN decided to uninstall Stopzilla.

Also used MRT (full scan) to see if anything was lingering. Said it found nothing.

Somewhere along the way I used MalwareBytes. (So, I attached a couple of the log files.
)
** BUT, my browsers are still getting hijacked. ** Also noticed that my DVD drive is no longer recognizing new clean CDs with no data. Only old ones ....

Searched for pomedia and findstuff in my registry (main 2 websites I'm forwarded to). Couldn't find anything.

I also told my Windows Firewall to "Don't Allow Exceptions". And I reset my IE Internet Options Security settings. THEN changed evryone to Med-High (except Restricted remains High). And I powered on/off my router.

I'm at a loss what to do next. I'm out of ideas.

I hope that you can help. The files you asked for in the Prep Guide are attached.

I'm waiting patiently.

Thanks in advance.
Pamela

===============================
DDS.txt

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Home at 20:22:08.17 on Sat 04/02/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1509 [GMT -4:00]
.
AV: Best Malware Protection *Enabled/Updated* {F83716E8-393E-4064-9C42-400F250FBB66}
FW: Best Malware Protection *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Home\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://my.yahoo.com/
uWindow Title = Windows Internet Explorer provided by MSN & Bing
uInternet Connection Wizard,ShellNext = iexplore
BHO: {53707962-6F74-2D53-2644-206D7942484F} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: {E3215F20-3212-11D6-9F8B-00D0B743919D} - No File
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
uPolicies-explorer: DisallowRun = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\home\applic~1\mozilla\firefox\profiles\yh4j7kvj.default\
FF - prefs.js: browser.search.selectedEngine - search
FF - plugin: c:\documents and settings\home\local settings\application data\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\foxit software\foxit reader\plugins\npFoxitReaderPlugin.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
============= SERVICES / DRIVERS ===============
.
S3 hitmanpro35;Hitman Pro 3.5 Support Driver;c:\windows\system32\drivers\hitmanpro35.sys [2011-4-2 16968]
.
=============== Created Last 30 ================
.
2011-04-02 20:29:58 -------- d-----w- c:\docume~1\home\applic~1\Malwarebytes
2011-04-02 20:29:52 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-02 20:29:52 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-04-02 20:29:47 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-02 20:29:47 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-02 19:48:59 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-04-02 19:48:30 -------- d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
2011-04-02 00:35:33 -------- d--h--w- c:\windows\msdownld.tmp
2011-04-02 00:33:18 -------- dc-h--w- c:\windows\ie8
2011-03-29 01:43:33 -------- d-----w- c:\docume~1\alluse~1\applic~1\STOPzilla!
2011-03-28 16:47:14 119296 --sha-r- c:\windows\system32\stdole2M.dll
2011-03-28 16:47:14 119296 --sha-r- c:\windows\system32\jgpl400T.dll
2011-03-18 02:26:49 -------- d-----w- c:\windows\pss
2011-03-18 02:12:27 135680 ----a-w- c:\windows\system32\duplicatetaskmgr.exe
2011-03-18 00:32:33 -------- d--h--w- c:\windows\system32\GroupPolicy
2011-03-17 21:50:22 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-03-17 21:50:22 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2011-03-14 19:17:38 -------- d-----w- c:\windows\system32\XPSViewer
2011-03-14 19:17:08 89088 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll
2011-03-14 19:16:47 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2011-03-14 19:16:47 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2011-03-14 19:16:47 597504 ------w- c:\windows\system32\spool\prtprocs\w32x86\printfilterpipelinesvc.exe
2011-03-14 19:16:47 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
2011-03-14 19:16:47 575488 ------w- c:\windows\system32\xpsshhdr.dll
2011-03-14 19:16:47 117760 ------w- c:\windows\system32\prntvpt.dll
2011-03-14 19:16:46 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
2011-03-14 19:16:46 1676288 ------w- c:\windows\system32\xpssvcs.dll
2011-03-14 19:16:46 -------- d-----w- C:\9d122fb786ee21febecbbcb61d96
2011-03-13 21:10:35 -------- d-----w- c:\docume~1\home\applic~1\PrimoPDF
2011-03-13 21:07:51 176235 ----a-w- c:\windows\system32\Primomonnt.dll
2011-03-13 21:07:50 -------- d-----w- c:\program files\Nitro PDF
2011-03-11 02:57:55 19805 ----a-r- c:\windows\system32\drivers\usbio.sys
2011-03-11 02:45:29 -------- d-----w- c:\program files\MSXML 4.0
2011-03-11 02:45:12 -------- d-----w- c:\program files\Datel
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
.
============= FINISH: 20:22:51.32 ===============

============================

Just noticed Best Malware Protection in the DDS listing. I remember running into that one as well. Guess I didn't remove it like I thought?

Thanks,
Pamela

EDIT: Posts merged ~BP

This post has been edited by Budapest: 03 April 2011 - 04:18 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
  
• Please Do not Attach logs or put in code boxes.
  
• Tell me about any problems that have occurred during the fix.
  
• Tell me of any other symptoms you may be having as these can help also.
  
• Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.

• The application window will appear
  
• Click the Disable button to disable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

Download DDS:

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.


• Double-Click on dds.scr and a command window will appear. This is normal.
  
• Shortly after two logs will appear:
  
  • DDS.txt
    
  • Attach.txt
  
  
• A window will open instructing you save & post the logs
  
• Save the logs to a convenient place such as your desktop
  
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
  
• Now double-click on RKUnhookerLE.exe to run it.
  
• Click the Report tab, then click Scan.
  
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  
• Wait till the scanner has finished and then click File, Save Report.
  
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".


information and logs:

In your next post I need the following


• .logs from DDS
  
• log from RKUnHooker
  
• let me know of any problems you may have had

Gringo

Gringo, thanks for your assistance. Here are updated dds files and new Unhooker file.
Nothing new has happened since my original posting of information.

Pamela

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Home at 19:31:34.26 on Fri 04/08/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1586 [GMT -4:00]
.
AV: Best Malware Protection *Enabled/Updated* {F83716E8-393E-4064-9C42-400F250FBB66}
FW: Best Malware Protection *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Home\Desktop\Malware Research\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://my.yahoo.com/
uWindow Title = Windows Internet Explorer provided by MSN & Bing
uInternet Connection Wizard,ShellNext = iexplore
BHO: {53707962-6F74-2D53-2644-206D7942484F} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: {E3215F20-3212-11D6-9F8B-00D0B743919D} - No File
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
uPolicies-explorer: DisallowRun = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\home\applic~1\mozilla\firefox\profiles\yh4j7kvj.default\
FF - plugin: c:\documents and settings\home\local settings\application data\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\foxit software\foxit reader\plugins\npFoxitReaderPlugin.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
============= SERVICES / DRIVERS ===============
.
S3 hitmanpro35;Hitman Pro 3.5 Support Driver;c:\windows\system32\drivers\hitmanpro35.sys [2011-4-2 16968]
.
=============== Created Last 30 ================
.
2011-04-02 20:29:58 -------- d-----w- c:\docume~1\home\applic~1\Malwarebytes
2011-04-02 20:29:52 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-02 20:29:52 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-04-02 20:29:47 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-02 20:29:47 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-02 19:48:59 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-04-02 19:48:30 -------- d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
2011-04-02 00:35:33 -------- d--h--w- c:\windows\msdownld.tmp
2011-04-02 00:33:18 -------- dc-h--w- c:\windows\ie8
2011-03-29 01:43:33 -------- d-----w- c:\docume~1\alluse~1\applic~1\STOPzilla!
2011-03-28 16:47:14 119296 --sha-r- c:\windows\system32\stdole2M.dll
2011-03-28 16:47:14 119296 --sha-r- c:\windows\system32\jgpl400T.dll
2011-03-18 02:26:49 -------- d-----w- c:\windows\pss
2011-03-18 02:12:27 135680 ----a-w- c:\windows\system32\duplicatetaskmgr.exe
2011-03-18 00:32:33 -------- d--h--w- c:\windows\system32\GroupPolicy
2011-03-17 21:50:22 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-03-17 21:50:22 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2011-03-14 19:17:38 -------- d-----w- c:\windows\system32\XPSViewer
2011-03-14 19:17:08 89088 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll
2011-03-14 19:16:47 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2011-03-14 19:16:47 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2011-03-14 19:16:47 597504 ------w- c:\windows\system32\spool\prtprocs\w32x86\printfilterpipelinesvc.exe
2011-03-14 19:16:47 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
2011-03-14 19:16:47 575488 ------w- c:\windows\system32\xpsshhdr.dll
2011-03-14 19:16:47 117760 ------w- c:\windows\system32\prntvpt.dll
2011-03-14 19:16:46 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
2011-03-14 19:16:46 1676288 ------w- c:\windows\system32\xpssvcs.dll
2011-03-14 19:16:46 -------- d-----w- C:\9d122fb786ee21febecbbcb61d96
2011-03-13 21:10:35 -------- d-----w- c:\docume~1\home\applic~1\PrimoPDF
2011-03-13 21:07:51 176235 ----a-w- c:\windows\system32\Primomonnt.dll
2011-03-13 21:07:50 -------- d-----w- c:\program files\Nitro PDF
2011-03-11 02:57:55 19805 ----a-r- c:\windows\system32\drivers\usbio.sys
2011-03-11 02:45:29 -------- d-----w- c:\program files\MSXML 4.0
2011-03-11 02:45:12 -------- d-----w- c:\program files\Datel
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
.
============= FINISH: 19:32:29.45 ===============

===================
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 1/11/2011 9:03:26 AM
System Uptime: 4/8/2011 7:27:02 PM (0 hours ago)
.
Motherboard: Dell Inc. | | 0FT292
Processor: Intel® Core™2 CPU T5500 @ 1.66GHz | Microprocessor | 1312/166mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 75 GiB total, 61.829 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1: 3/28/2011 12:54:59 PM - System Checkpoint
RP2: 3/28/2011 9:30:18 PM - Removed AVG 2011
RP3: 3/28/2011 9:31:12 PM - Removed AVG 2011
RP4: 3/28/2011 9:43:22 PM - Installed STOPzilla. Available with Windows Installer version 1.2 and later.
RP5: 3/31/2011 10:00:18 AM - System Checkpoint
RP6: 4/1/2011 11:14:51 AM - System Checkpoint
RP7: 4/1/2011 8:34:39 PM - Installed Windows Internet Explorer 8.
RP8: 4/2/2011 5:38:58 PM - Removed STOPzilla. Available with Windows Installer version 1.2 and later.
RP9: 4/2/2011 6:31:14 PM - Software Distribution Service 3.0
RP10: 4/3/2011 6:37:06 PM - System Checkpoint
RP11: 4/5/2011 11:56:27 AM - System Checkpoint
RP12: 4/6/2011 12:26:55 PM - System Checkpoint
RP13: 4/7/2011 12:48:44 PM - System Checkpoint
RP14: 4/8/2011 1:17:25 PM - System Checkpoint
.
==== Installed Programs ======================
.
Action Replay Code Manager
Activation Assistant for the 2007 Microsoft Office suites
Adobe Digital Editions
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
ALPS Touch Pad Driver
Conexant HDA D110 MDC V.92 Modem
Foxit Reader
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
hp psc 1300 series
Intel® Graphics Media Accelerator Driver
InterVideo WinDVD
Java Auto Updater
Java™ 6 Update 23
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox (3.5.18)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Noderator
OpenOffice.org 3.3
PrimoPDF -- brought to you by Nitro PDF Software
QuickSet
Rosetta Stone Version 3
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2416400)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
SigmaTel Audio
Spybot - Search & Destroy
Unity Web Player
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
.
==== Event Viewer Messages From Past Week ========
.
4/2/2011 9:24:21 AM, error: Service Control Manager [7034] - The Application Layer Gateway Service service terminated unexpectedly. It has done this 1 time(s).
4/2/2011 8:27:32 PM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
4/2/2011 7:27:54 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
4/2/2011 5:38:24 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the szserver service.
4/2/2011 4:00:25 PM, error: Service Control Manager [7024] - The Hitman Pro 3.5 Crusader (Boot) service terminated with service-specific error 0 (0x0).
4/2/2011 3:35:43 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: APPDRV Fips intelppm
4/2/2011 3:34:39 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
4/2/2011 12:21:28 AM, error: Service Control Manager [7034] - The Smart Card service terminated unexpectedly. It has done this 1 time(s).
4/1/2011 4:14:41 PM, error: Print [23] - Printer Send To OneNote 2007 failed to initialize because a suitable Send To Microsoft OneNote Driver driver could not be found.
4/1/2011 1:06:34 PM, error: atapi [9] - The device, \Device\Ide\IdePort1, did not respond within the timeout period.
.
==== End Of File ===========================


RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xB982C000 C:\WINDOWS\system32\DRIVERS\igxpmp32.sys 5705728 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xB9479000 C:\WINDOWS\system32\DRIVERS\NETw5x32.sys 3633152 bytes (Intel Corporation, Intel® Wireless WiFi Link Driver)
0xBF1D8000 C:\WINDOWS\System32\igxpdx32.DLL 2605056 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2154496 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2154496 bytes
0x804D7000 RAW 2154496 bytes
0x804D7000 WMIxWDM 2154496 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xBF04E000 C:\WINDOWS\System32\igxpdv32.DLL 1613824 bytes (Intel Corporation, Component GHAL Driver)
0xA8403000 C:\WINDOWS\system32\drivers\sthda.sys 1171456 bytes (SigmaTel, Inc., NDRC)
0xA82AE000 C:\WINDOWS\system32\DRIVERS\HSX_DPV.sys 1011712 bytes (Conexant Systems, Inc., HSF_DP driver)
0xA81F8000 C:\WINDOWS\system32\DRIVERS\HSX_CNXT.sys 745472 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0xB9E3D000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xA7F99000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xB92F3000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xA80A4000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xA7671000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xBF454000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xA83A5000 C:\WINDOWS\system32\DRIVERS\HSXHWAZL.sys 237568 bytes (Conexant Systems, Inc., HSF_HWAZL WDM driver)
0xB9447000 C:\WINDOWS\system32\DRIVERS\b57xp32.sys 204800 bytes (Broadcom Corporation, Broadcom NetXtreme Gigabit Ethernet NDIS5.1 Driver.)
0xB9351000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xB9F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xA7719000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xB9E10000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA8009000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xBF024000 C:\WINDOWS\System32\igxpgd32.dll 172032 bytes (Intel Corporation, Intel Graphics 2D Driver)
0xB97F0000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xA807C000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xA8056000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xA83DF000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB9423000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB93D1000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xA8034000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E5000 ACPI_HAL 134400 bytes
0x806E5000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xB9EF3000 fltMgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xB9F2B000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB9F4A000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0xB9408000 C:\WINDOWS\system32\DRIVERS\Apfiltr.sys 110592 bytes (Alps Electric Co., Ltd., Alps Touch Pad Driver)
0xB9DF6000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xB9F13000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xA7F59000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xB9ECA000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB9392000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA7B0C000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xB93F4000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xB9818000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xA80FD000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xBF012000 C:\WINDOWS\System32\igxprd32.dll 73728 bytes (Intel Corporation, Intel Graphics 2D Rotation Driver)
0xB9EE1000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xB9F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB9381000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xBA278000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xBA108000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xBA318000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xBA198000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xBA118000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xBA218000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xBA2B8000 C:\WINDOWS\system32\drivers\usbaudio.sys 61440 bytes (Microsoft Corporation, USB Audio Class Driver)
0xBA1B8000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xBA298000 C:\WINDOWS\System32\Drivers\oz776.sys 57344 bytes (O2Micro, O2Micro USB CCID SmartCard Reader)
0xBA0E8000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xBA308000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xBA128000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xBA0C8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xBA148000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xBA1F8000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xBA0B8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xBA138000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xBA0A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xBA178000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xBA168000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xBA0D8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xBA2C8000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xBA2F8000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xBA158000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xBA1D8000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xA7289000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xBA208000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xBA3E8000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xBA428000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xBA440000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xBA3B0000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xBA448000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xBA390000 C:\DOCUME~1\Home\LOCALS~1\Temp\mbr.sys 28672 bytes
0xBA328000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xBA3C0000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xBA3B8000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xBA3A8000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xBA418000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xBA420000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xBA3E0000 C:\WINDOWS\system32\DRIVERS\omci.sys 20480 bytes (Dell Computer Corporation, OMCI Device Driver)
0xBA330000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xBA3D0000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xBA3D8000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xBA3C8000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xBA458000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xBA590000 C:\WINDOWS\SYSTEM32\DRIVERS\APPDRV.SYS 16384 bytes (Dell Inc, App Support Driver)
0xBA4C0000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xBA560000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xA7C05000 C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys 16384 bytes (Conexant, Diagnostic Interface DRIVER)
0xBA58C000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xA7E59000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xBA568000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xB92BD000 C:\WINDOWS\System32\Drivers\SMCLIB.SYS 16384 bytes (Microsoft Corporation, Smard Card Driver Library)
0xBA4B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xBA4BC000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xA8154000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xB92B9000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xBA570000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xBA554000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xBA55C000 C:\WINDOWS\system32\DRIVERS\wmiacpi.sys 12288 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0xBA5D0000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xBA602000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xBA5CE000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xBA5A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xBA5D2000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xBA5D4000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xBA5C0000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xBA5CA000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xBA5AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xBA68B000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xBA752000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xBA7DF000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xBA670000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================

This post has been edited by pjst1201: 08 April 2011 - 06:42 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following


• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

I made sure Spybot was stopped.
Also stopped Firewall.

Ran ComboFix. Problems I had were as follows:

Got error window.
"Extracting File failed due to low memory or corrupt cabinet."
I clicked OK

Seemed like the problem was with extract.cfxxe

Then got error window.
"Error Contents of C:\cmdcons are not in order. Please diable your security programs before trying again.
I clicked OK.

Then got a window asking
"Continue scanning for malware".
I clcked YES.

Combofix completed and printed logged. See below & attached.

Restarted Firewall.
I restarted Spybot & ran it. It just shows adware cookies.

Ran Malware bytes quick scan. Says nothing malicious found.

Tried IE8 and FireFox browsers. Can search & clicked links are NOT HIJACKED!!!

Haven't tried restarting computer yet. Will try that next. Then see if disk drive likes new CDs.

Thank you, Gringo.

Pamela

==============================

ComboFix 11-04-08.02 - Home 04/09/2011 0:19.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1655 [GMT -4:00]
Running from: c:\documents and settings\Home\Desktop\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Home\Recent\ANTIGEN.exe
c:\documents and settings\Home\Recent\ANTIGEN.tmp
c:\documents and settings\Home\Recent\cb.dll
c:\documents and settings\Home\Recent\cb.drv
c:\documents and settings\Home\Recent\CLSV.sys
c:\documents and settings\Home\Recent\CLSV.tmp
c:\documents and settings\Home\Recent\DBOLE.drv
c:\documents and settings\Home\Recent\eb.dll
c:\documents and settings\Home\Recent\eb.drv
c:\documents and settings\Home\Recent\energy.dll
c:\documents and settings\Home\Recent\energy.drv
c:\documents and settings\Home\Recent\energy.tmp
c:\documents and settings\Home\Recent\exec.sys
c:\documents and settings\Home\Recent\fan.dll
c:\documents and settings\Home\Recent\fan.drv
c:\documents and settings\Home\Recent\fan.tmp
c:\documents and settings\Home\Recent\fix.sys
c:\documents and settings\Home\Recent\FS.dll
c:\documents and settings\Home\Recent\FS.tmp
c:\documents and settings\Home\Recent\gid.dll
c:\documents and settings\Home\Recent\kernel32.drv
c:\documents and settings\Home\Recent\kernel32.tmp
c:\documents and settings\Home\Recent\pal.sys
c:\documents and settings\Home\Recent\PE.exe
c:\documents and settings\Home\Recent\PE.sys
c:\documents and settings\Home\Recent\PE.tmp
c:\documents and settings\Home\Recent\runddl.tmp
c:\documents and settings\Home\Recent\runddlkey.exe
c:\documents and settings\Home\Recent\runddlkey.tmp
c:\documents and settings\Home\Recent\sld.sys
c:\documents and settings\Home\Recent\sld.tmp
c:\documents and settings\Home\Recent\tempdoc.tmp
c:\documents and settings\Home\Recent\tjd.dll
c:\documents and settings\Home\Recent\tjd.drv
c:\documents and settings\Home\Recent\tjd.sys
.
.
((((((((((((((((((((((((( Files Created from 2011-03-09 to 2011-04-09 )))))))))))))))))))))))))))))))
.
.
2011-04-02 22:37 . 2011-04-02 22:37 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2011-04-02 20:29 . 2011-04-02 20:29 -------- d-----w- c:\documents and settings\Home\Application Data\Malwarebytes
2011-04-02 20:29 . 2011-04-02 20:29 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-04-02 20:29 . 2010-12-20 22:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-04-02 20:29 . 2011-04-02 20:29 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-04-02 20:29 . 2010-12-20 22:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-04-02 19:48 . 2011-04-02 19:59 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-04-02 19:48 . 2011-04-02 19:55 -------- d-----w- c:\documents and settings\All Users\Application Data\Hitman Pro
2011-04-02 19:35 . 2011-04-02 19:35 -------- d-sh--w- c:\documents and settings\Administrator\PrivacIE
2011-04-02 19:34 . 2011-04-02 19:34 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache
2011-04-02 00:35 . 2011-04-02 00:35 -------- d--h--w- c:\windows\msdownld.tmp
2011-04-02 00:33 . 2011-04-02 00:34 -------- dc-h--w- c:\windows\ie8
2011-03-29 01:43 . 2011-04-02 21:39 -------- d-----w- c:\documents and settings\All Users\Application Data\STOPzilla!
2011-03-28 23:22 . 2011-03-28 23:22 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache
2011-03-28 16:47 . 2011-03-28 16:47 119296 --sha-r- c:\windows\system32\stdole2M.dll
2011-03-28 16:47 . 2011-03-28 16:47 119296 --sha-r- c:\windows\system32\jgpl400T.dll
2011-03-18 02:12 . 2008-08-21 12:00 135680 ----a-w- c:\windows\system32\duplicatetaskmgr.exe
2011-03-18 00:32 . 2011-03-18 00:32 -------- d--h--w- c:\windows\system32\GroupPolicy
2011-03-17 21:50 . 2011-03-17 22:21 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2011-03-17 21:50 . 2011-03-17 21:52 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-03-14 19:17 . 2011-03-14 19:17 -------- d-----w- c:\windows\system32\XPSViewer
2011-03-14 19:17 . 2011-03-14 19:17 -------- d-----w- c:\program files\MSBuild
2011-03-14 19:17 . 2011-03-14 19:17 -------- d-----w- c:\program files\Reference Assemblies
2011-03-14 19:17 . 2008-07-06 12:06 89088 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\filterpipelineprintproc.dll
2011-03-14 19:16 . 2008-07-06 12:06 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2011-03-14 19:16 . 2008-07-06 12:06 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
2011-03-14 19:16 . 2008-07-06 12:06 575488 ------w- c:\windows\system32\xpsshhdr.dll
2011-03-14 19:16 . 2008-07-06 12:06 117760 ------w- c:\windows\system32\prntvpt.dll
2011-03-14 19:16 . 2008-07-06 10:50 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2011-03-14 19:16 . 2008-07-06 10:50 597504 ------w- c:\windows\system32\Spool\prtprocs\w32x86\printfilterpipelinesvc.exe
2011-03-14 19:16 . 2011-03-14 19:17 -------- d-----w- C:\9d122fb786ee21febecbbcb61d96
2011-03-14 19:16 . 2008-07-06 12:06 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
2011-03-14 19:16 . 2008-07-06 12:06 1676288 ------w- c:\windows\system32\xpssvcs.dll
2011-03-13 21:10 . 2011-04-04 02:12 -------- d-----w- c:\documents and settings\Home\Application Data\PrimoPDF
2011-03-13 21:07 . 2009-12-21 01:42 176235 ----a-w- c:\windows\system32\Primomonnt.dll
2011-03-13 21:07 . 2011-03-13 21:07 -------- d-----w- c:\program files\Nitro PDF
2011-03-11 02:57 . 2001-05-07 10:56 19805 ----a-r- c:\windows\system32\drivers\usbio.sys
2011-03-11 02:45 . 2011-03-11 02:45 -------- d-----w- c:\program files\MSXML 4.0
2011-03-11 02:45 . 2011-03-11 02:45 -------- d-----w- c:\program files\Datel
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-09 13:53 . 2009-06-30 16:32 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2009-06-30 16:32 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58 . 2009-06-30 16:40 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2009-06-30 16:40 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2009-06-30 16:32 439296 ----a-w- c:\windows\system32\shimgvw.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2005-10-07 176128]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-03-31 138008]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-03-31 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-03-30 138008]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe" [2003-08-11 188416]
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Rosetta Stone\\Rosetta Stone Version 3\\support\\bin\\win\\RosettaStoneLtdServices.exe"=
"c:\\Program Files\\Rosetta Stone\\Rosetta Stone Version 3\\RosettaStoneVersion3.exe"=
.
S3 hitmanpro35;Hitman Pro 3.5 Support Driver;c:\windows\system32\drivers\hitmanpro35.sys [4/2/2011 3:48 PM 16968]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - NORMANDY
*Deregistered* - Normandy
.
Contents of the 'Scheduled Tasks' folder
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://my.yahoo.com/
uInternet Connection Wizard,ShellNext = iexplore
FF - ProfilePath - c:\documents and settings\Home\Application Data\Mozilla\Firefox\Profiles\yh4j7kvj.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-09 00:26
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
Completion time: 2011-04-09 00:28:09
ComboFix-quarantined-files.txt 2011-04-09 04:28
.
Pre-Run: 66,237,607,936 bytes free
Post-Run: 66,657,017,856 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
.
- - End Of File - - 870C9FB3B6EAEA2B5671B8079A65E8E3

Just restarted computer.

And got this thing that says that My computer may be at risk without malware software.

It is a red bagde sitting near the clock.

I think I'm still infected.

Deja vu from about a month ago.

It says it's the Microsoft Security Center? I'm really gunshy now.

This post has been edited by pjst1201: 08 April 2011 - 11:56 PM

Your Java is out of date.

It can be updated by the Java control panel

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  
• An update should begin;
  
• follow the prompts

Clear your Java Cache

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
  
  • On the General tab, under Temporary Internet Files, click the Settings button.
    
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    Applications and Applets
    Trace and Log Files
    
    
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    
  • Click OK to leave the Temporary Files Window
    
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

Please download Malwarebytes' Anti-Malware to your desktop.


• Double-click mbam-setup.exe and follow the prompts to install the program.
  
• At the end, be sure a checkmark is placed next to
  • Update Malwarebytes' Anti-Malware
    
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Little security shield keeps popping up.
Taskmgr's ctrl-alt-delete is working again.
Perhaps it is really wscntfy.exe?

Still don't know what Apoint.exe is yet.

Still not recognizing new CDs in disk drive. So, I cannot format like I used to be able to do & copy data to them.

Updated Java.
Here are the log files.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6317

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/9/2011 1:15:53 AM
mbam-log-2011-04-09 (01-15-53).txt

Scan type: Quick scan
Objects scanned: 148882
Time elapsed: 3 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


========================

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:20:05 AM, on 4/9/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe

--
End of file - 3895 bytes

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
  O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the activex control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard and paste the results here in this topic
  
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

Thanks for sticking with me.

Here is the ESET log.

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6425
# api_version=3.0.2
# EOSSerial=d17b97e33dd8264eb6b3ae17542416d5
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-04-09 02:19:24
# local_time=2011-04-09 10:19:24 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=1024 16777215 100 0 6706723 6706723 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=76599
# found=0
# cleaned=0
# scan_time=2161

Hello


Ok that looks very good. so now let me know what problems you still have with the computer to see if we can get those fixed

Apoint.exe - http://www.bleepingcomputer.com/startups/Apoint.exe-315.html


Gringo

Awesome! Thanks Gringo!!

My DVD drive isn't recognizing NEW CD's anymore. I've been using them to backup files. 1st noticed when I got to this website ... and wanted to backup a few new things before the cleanup. I had to use a webserver instead. But I'm old school and also like having a hardcopy of my data in my house.

I was able to do it before. I tried a few different CD's from the same stack. So, I think something happened to the drive?

The error is that it says "Please insert disk into drive" even when the disk is there and I can hear it spinning.

I AM able to read data off of the CDs that already have backed up files.

Anyway you could help with that?

Thanks,
Pamela

This post has been edited by pjst1201: 09 April 2011 - 04:27 PM

Hello

Ok lets see if this will fix it - http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us



Gringo

I got the message FixIt Trouble shooting cannot happen because an error occurred.
I tried the Manual method of following their instructions to fix the registry. And even those instructions ran into a dead end. The registry entries it said to delete were already missing. The next step was to talk to Microsoft support.

I'm thinking that the CD/DVD burner software that came with the laptop got corrupted. But, I'm not seeing anything listed in myy Start Menu or Control program, that I'm says burner. Or there is still something not right in m y registry?

This post has been edited by pjst1201: 09 April 2011 - 07:38 PM

Go to start and right click on my computer then properties/hardware/device manager. Navigate to your CD player and right click and select uninstall.
Reboot your system and windows will locate it and reinstall it