BleepingComputer.com: Vista Security 2011 Virus rKill won't stop processes

I got infected with Vista Security 2011 virus. The damn thing keeps popping crap windows. Tried to kill processes using rKill, eXplorer, iExplore, rKill.scr, uSeRiNit, WiNlOgOn etc. didn't work. The icon remains in the system tray and popups keep coming.


DDS (Ver_11-03-05.01) - NTFSx86
Run by Tanuja at 20:13:47.76 on Sat 04/02/2011
Internet Explorer: 8.0.6001.19019 BrowserJavaVersion: 1.6.0_14
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2038.759 [GMT -7:00]

AV: Symantec Endpoint Protection *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}

============== Running Processes ===============

svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Users\Tanuja\AppData\Local\cnr.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\Explorer.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {54D0DA58-64E7-4408-BE1F-72659F70FCBE} - No File
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [ceNQJDAVBWkpog] c:\programdata\ceNQJDAVBWkpog.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [oc4j] "c:\oraclebi\oc4j_bi\bin\oc4j.cmd" -start
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{b0bf7057-6869-4e4b-920c-ea2a58da07f0}\Icon3E5562ED7.ico
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============

R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2010-8-12 93872]
R2 AppServer9PE;SunJavaSystemAppserver9PE;c:\sun\sdk\lib\appservservice.exe "\"c:\sun\sdk\bin\asadmin.bat\" start-domain --user admin domain1" "\"c:\sun\sdk\bin\asadmin.bat\" stop-domain domain1\" --> c:\sun\sdk\lib\appservservice.exe \c:\sun\sdk\bin\asadmin.bat\ [?]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-5-3 21504]
R2 Oracle BI Server;Oracle BI Server;"c:\oraclebi\server\bin\nqsserver.exe" /service --> c:\oraclebi\server\bin\NQSServer.exe [?]
R2 OracleServiceXE;OracleServiceXE;c:\oraclexe\app\oracle\product\10.2.0\server\bin\oracle.exe xe --> c:\oraclexe\app\oracle\product\10.2.0\server\bin\ORACLE.EXE XE [?]
R2 OracleXETNSListener;OracleXETNSListener;c:\oraclexe\app\oracle\product\10.2.0\server\bin\TNSLSNR.EXE [2006-2-2 204800]
R2 sawjavahostsvc;Oracle BI Java Host;"c:\oraclebi\web\bin\sawjavahostsvc.exe" /service "sawjavahostsvc" --> c:\oraclebi\web\bin\sawjavahostsvc.exe [?]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-9-17 2477304]
R2 TeamViewer4;TeamViewer 4;c:\program files\teamviewer\version4\TeamViewer_Service.exe [2009-5-6 185640]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 sawsvc;Oracle BI Presentation Server;"c:\oraclebi\web\bin\sawserver.exe" /service --> c:\oraclebi\web\bin\sawserver.exe [?]
S2 vnccom;vnccom;c:\windows\system32\drivers\vnccom.SYS [2007-10-21 6016]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2009-7-14 23888]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-8-11 102448]
S3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
S3 NUVision;NUVision II Video Service;c:\windows\system32\drivers\nuvvid2.sys [2008-5-2 153760]
S3 Oracle BI Cluster Controller;Oracle BI Cluster Controller;"c:\oraclebi\server\bin\nqsclustercontroller.exe" /service --> c:\oraclebi\server\bin\NQSClusterController.exe [?]
S3 Oracle BI Scheduler;Oracle BI Scheduler;"c:\oraclebi\server\bin\nqscheduler.exe" /service --> c:\oraclebi\server\bin\NQScheduler.exe [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 OracleJobSchedulerXE;OracleJobSchedulerXE;c:\oraclexe\app\oracle\product\10.2.0\server\bin\extjob.exe xe --> c:\oraclexe\app\oracle\product\10.2.0\server\bin\extjob.exe XE [?]

=============== Created Last 30 ================


==================== Find3M ====================


============= FINISH: 20:14:16.88 ===============

 Attach.txt (14.75K)
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If I run gmer.exe, nothing happens. It does not run. Virus kills it?

I already have mbam installed on this infected computer. I ran the whole thing for ~2 hours in safe mode. It found some objects and removed them. But they didn't go. So i am trying to run rKill to stop processes and then plan to run mbam. But so far virus processes haven't stopped. Please help.

EDIT: Posts merged ~BP

This post has been edited by Budapest: 03 April 2011 - 04:18 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.


Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report

• Please download OTL from one of the following mirrors:
  • This is THE Mirror
  
  
• Save it to your desktop.
  
• Double click on the icon on your desktop.
  
• Click the "Scan All Users" checkbox.
  
• In the custom scan box paste the following:
  

  msconfig
  safebootminimal
  activex
  drivers32
  netsvcs
  %SYSTEMDRIVE%\*.exe
  /md5start
  explorer.exe
  winlogon.exe
  wininit.exe
  hlp.dat
  /md5stop

  
  
• Push the button.
  
• Two reports will open, copy and paste them in a reply here:
  • OTL.txt <-- Will be opened
    
  • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.