BleepingComputer.com: infected with system tools and antimalware doctor

Jump to content

Forum Guidelines

Posted Image Read the following topic before creating a new topic in this forum. It contains instructions on the what we would like you to post, which will enable us to help you more quickly.

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help


Posted Image Unfortunately, with the amount of logs we receive per day, the average response time is 5 days. I want to assure you, though, that your topic will be looked at and responded to. So please be patient.


Posted Image DO NOT RUN ComboFix unless requested to.


Posted Image Only members of the Malware Response Team or Moderators are allowed to help people with logs. Anyone else should refrain from posting to another user's log.


Posted Image When posting a log please put the type of infection you have in the topic title. IE: Winfixer, Virtumonde, WinTools, WebSearch, Home Search Assistant, etc.


Posted Image Do not bump your topic. We try to resolve logs on a first come/first served basis. By bumping your log you will be pushed back in line due to the new date of your bump.
  • 2 Pages +
  • 1
  • 2
  • You cannot start a new topic
  • This topic is locked

infected with system tools and antimalware doctor keeps redirecting after deleting programs

#16 User is offline   dreamtwister302 

  • Member
  • PipPip
  • Find Topics
  • Group: Members
  • Posts: 18
  • Joined: 01-April 11

Posted 03 April 2011 - 10:53 AM

also, it sais I have a mcafee virus scan installed with up to date antivirus definitions, but have no idea where this came from. I dont see it in add/remove programs.. heres the extras log


OTL Extras logfile created on: 03/04/2011 12:52:24 PM - Run 4
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Owner.Upstairs\Desktop
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

894.00 Mb Total Physical Memory | 437.00 Mb Available Physical Memory | 49.00% Memory free
3.00 Gb Paging File | 3.00 Gb Available in Paging File | 87.00% Paging File free
Paging file location(s): C:\pagefile.sys 2560 2560 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 142.11 Gb Total Space | 46.94 Gb Free Space | 33.03% Space Free | Partition Type: NTFS
Drive D: | 6.93 Gb Total Space | 4.07 Gb Free Space | 58.78% Space Free | Partition Type: FAT32

Computer Name: UPSTAIRS | User Name: Owner | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: Off | File Age = 30 Days

========== Extra Registry (All) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.chm [@ = chm.file] -- C:\WINDOWS\hh.exe (Microsoft Corporation)
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.hlp [@ = hlpfile] -- C:\WINDOWS\System32\winhlp32.exe (Microsoft Corporation)
.hta [@ = htafile] -- C:\WINDOWS\System32\mshta.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\IEXPLORE.EXE (Microsoft Corporation)
.inf [@ = inffile] -- C:\WINDOWS\System32\NOTEPAD.EXE (Microsoft Corporation)
.ini [@ = inifile] -- C:\WINDOWS\System32\NOTEPAD.EXE (Microsoft Corporation)
.url [@ = InternetShortcut] -- C:\WINDOWS\System32\rundll32.exe (Microsoft Corporation)
.js [@ = JSFile] -- C:\WINDOWS\System32\WScript.exe (Microsoft Corporation)
.jse [@ = JSEFile] -- C:\WINDOWS\System32\WScript.exe (Microsoft Corporation)
.reg [@ = regfile] -- C:\WINDOWS\regedit.exe (Microsoft Corporation)
.txt [@ = txtfile] -- C:\WINDOWS\System32\NOTEPAD.EXE (Microsoft Corporation)
.vbe [@ = VBEFile] -- C:\WINDOWS\System32\WScript.exe (Microsoft Corporation)
.vbs [@ = VBSFile] -- C:\WINDOWS\System32\WScript.exe (Microsoft Corporation)
.wsf [@ = WSFFile] -- C:\WINDOWS\System32\WScript.exe (Microsoft Corporation)
.wsh [@ = WSHFile] -- C:\WINDOWS\System32\WScript.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [edit] -- %SystemRoot%\System32\NOTEPAD.EXE %1 (Microsoft Corporation)
batfile [open] -- "%1" %*
batfile [print] -- %SystemRoot%\System32\NOTEPAD.EXE /p %1 (Microsoft Corporation)
chm.file [open] -- "C:\WINDOWS\hh.exe" %1 (Microsoft Corporation)
cmdfile [edit] -- %SystemRoot%\System32\NOTEPAD.EXE %1 (Microsoft Corporation)
cmdfile [open] -- "%1" %*
cmdfile [print] -- %SystemRoot%\System32\NOTEPAD.EXE /p %1 (Microsoft Corporation)
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
helpfile [open] -- winhlp32.exe %1 (Microsoft Corporation)
hlpfile [open] -- %SystemRoot%\System32\winhlp32.exe %1 (Microsoft Corporation)
htafile [open] -- C:\WINDOWS\system32\mshta.exe "%1" %* (Microsoft Corporation)
htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office12\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\WINDOWS\system32\rundll32.exe" "C:\WINDOWS\system32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %1 (Microsoft Corporation)
inffile [open] -- %SystemRoot%\System32\NOTEPAD.EXE %1 (Microsoft Corporation)
inffile [print] -- %SystemRoot%\System32\NOTEPAD.EXE /p %1 (Microsoft Corporation)
inifile [open] -- %SystemRoot%\System32\NOTEPAD.EXE %1 (Microsoft Corporation)
inifile [print] -- %SystemRoot%\System32\NOTEPAD.EXE /p %1 (Microsoft Corporation)
InternetShortcut [open] -- "C:\WINDOWS\system32\rundll32.exe" "C:\WINDOWS\system32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\WINDOWS\system32\rundll32.exe" "C:\WINDOWS\system32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
jsfile [edit] -- %SystemRoot%\System32\Notepad.exe %1 (Microsoft Corporation)
jsfile [open] -- %SystemRoot%\System32\WScript.exe "%1" %* (Microsoft Corporation)
jsfile [print] -- %SystemRoot%\System32\Notepad.exe /p %1 (Microsoft Corporation)
jsefile [edit] -- %SystemRoot%\System32\Notepad.exe %1 (Microsoft Corporation)
jsefile [open] -- %SystemRoot%\System32\WScript.exe "%1" %* (Microsoft Corporation)
jsefile [print] -- %SystemRoot%\System32\Notepad.exe /p %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [edit] -- %SystemRoot%\system32\NOTEPAD.EXE %1 (Microsoft Corporation)
regfile [open] -- regedit.exe "%1" (Microsoft Corporation)
regfile [merge] -- Reg Error: Key error.
regfile [print] -- %SystemRoot%\system32\NOTEPAD.EXE /p %1 (Microsoft Corporation)
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
txtfile [open] -- %SystemRoot%\system32\NOTEPAD.EXE %1 (Microsoft Corporation)
txtfile [print] -- %SystemRoot%\system32\NOTEPAD.EXE /p %1 (Microsoft Corporation)
txtfile [printto] -- %SystemRoot%\system32\notepad.exe /pt "%1" "%2" "%3" "%4" (Microsoft Corporation)
vbefile [edit] -- %SystemRoot%\System32\Notepad.exe %1 (Microsoft Corporation)
vbefile [open] -- %SystemRoot%\System32\WScript.exe "%1" %* (Microsoft Corporation)
vbefile [print] -- %SystemRoot%\System32\Notepad.exe /p %1 (Microsoft Corporation)
vbsfile [edit] -- %SystemRoot%\System32\Notepad.exe %1 (Microsoft Corporation)
vbsfile [open] -- %SystemRoot%\System32\WScript.exe "%1" %* (Microsoft Corporation)
vbsfile [print] -- %SystemRoot%\System32\Notepad.exe /p %1 (Microsoft Corporation)
wsffile [edit] -- %SystemRoot%\System32\Notepad.exe %1 (Microsoft Corporation)
wsffile [open] -- %SystemRoot%\System32\WScript.exe "%1" %* (Microsoft Corporation)
wsffile [print] -- %SystemRoot%\System32\Notepad.exe /p %1 (Microsoft Corporation)
wshfile [open] -- %SystemRoot%\System32\WScript.exe "%1" %* (Microsoft Corporation)
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
"DisableNotifications" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"10243:TCP" = 10243:TCP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10280:UDP" = 10280:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10281:UDP" = 10281:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10282:UDP" = 10282:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10283:UDP" = 10283:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10284:UDP" = 10284:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
"DisableNotifications" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"57763:TCP" = 57763:TCP:*:Enabled:Pando Media Booster
"57763:UDP" = 57763:UDP:*:Enabled:Pando Media Booster
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"10243:TCP" = 10243:TCP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10280:UDP" = 10280:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10281:UDP" = 10281:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10282:UDP" = 10282:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10283:UDP" = 10283:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10284:UDP" = 10284:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\LeapFrog\LeapFrog Connect\LeapFrogConnect.exe" = C:\Program Files\LeapFrog\LeapFrog Connect\LeapFrogConnect.exe:*:Enabled:LeapFrog Connect -- (LeapFrog Enterprises, Inc.)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Pando Networks\Media Booster\PMB.exe" = C:\Program Files\Pando Networks\Media Booster\PMB.exe:*:Enabled:Pando Media Booster -- ()
"C:\Program Files\uTorrent\uTorrent.exe" = C:\Program Files\uTorrent\uTorrent.exe:*:Enabled:µTorrent -- (BitTorrent, Inc.)
"C:\Program Files\Google\Google Earth\plugin\geplugin.exe" = C:\Program Files\Google\Google Earth\plugin\geplugin.exe:*:Enabled:Google Earth -- (Google)
"C:\Program Files\TVersity\Media Server\MediaServer.exe" = C:\Program Files\TVersity\Media Server\MediaServer.exe:*:Enabled:TVersity Media Server
"C:\Program Files\FrostWire\FrostWire.exe" = C:\Program Files\FrostWire\FrostWire.exe:*:Enabled:FrostWire -- (FrostWire Group)
"C:\Program Files\Java\jre6\bin\javaw.exe" = C:\Program Files\Java\jre6\bin\javaw.exe:*:Enabled:Java™ Platform SE binary -- (Sun Microsystems, Inc.)
"C:\Program Files\LeapFrog\LeapFrog Connect\LeapFrogConnect.exe" = C:\Program Files\LeapFrog\LeapFrog Connect\LeapFrogConnect.exe:*:Enabled:LeapFrog Connect -- (LeapFrog Enterprises, Inc.)
"C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe" = C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe:*:Enabled:Ad-Aware
"C:\Program Files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe" = C:\Program Files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe:*:Enabled:Ad-AwareAdmin.exe


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{001E7FB6-BB6B-4ED0-BEDC-B5404ED96D4E}" = DocProc
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{10E1E87C-656C-4D08-86D6-5443D28583BE}" = TrayApp
"{13F00518-807A-4B3A-83B0-A7CD90F3A398}" = MarketResearch
"{15377C3E-9655-400F-B441-E69F0A6BEAFE}" = Recovery Software Suite eMachines
"{171E6C1E-B5FC-11DF-B115-005056C00008}" = Google Earth Plug-in
"{1753255A-0AEB-4220-8C75-607B73F0C133}" = Copy
"{1A59064A-12A9-469F-99F6-04BF118DBCFF}" = Kaspersky PURE
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{21AE04E8-EBF6-40DB-9AA9-B7A80C5D057D}" = mkv2vob
"{22466889-7642-488d-AA0E-F619704CF7AB}" = DeviceDiscovery
"{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java™ 6 Update 24
"{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime
"{29FA38B4-0AE4-4D0D-8A51-6165BB990BB0}" = WebReg
"{2F28B3C9-2C89-4206-8B33-8ADC9577C49B}" = Scan
"{3248F0A8-6813-11D6-A77B-00B0D0150020}" = J2SE Runtime Environment 5.0 Update 2
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3EE33958-7381-4E7B-A4F3-6E43098E9E9C}" = Browser Address Error Redirector
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{487B0B9B-DCD4-440D-89A0-A6EDE1A545A3}" = HPSSupply
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4AC55A61-BA20-4DF5-ABFF-8F4819E0C875}" = Digital Media Reader
"{543E938C-BDC4-4933-A612-01293996845F}" = UnloadSupport
"{553255F3-78FD-40F1-A6F8-6882140265FE}" = Apple Application Support
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6D52C408-B09A-4520-9B18-475B81D393F1}" = Microsoft Works
"{6E66ECBD-FCA7-4AE1-A8C5-1CA78BEEB057}" = Multimedia Keyboard Driver
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{824D3839-DAA1-4315-A822-7AE3E620E528}" = VideoToolkit01
"{8389382B-53BA-4A87-8854-91E3D80A5AC7}" = HP Photosmart Essential2.01
"{87E2B986-07E8-477a-93DC-AF0B6758B192}" = DocProcQFolder
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{95120000-003F-0409-0000-0000000FF1CE}" = Microsoft Office Excel Viewer
"{980A182F-E0A2-4A40-94C1-AE0C1235902E}" = Pando Media Booster
"{9941F0AA-B903-4AF4-A055-83A9815CC011}" = Sonic Encoders
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{A055FB62-CF73-4839-AD83-122ABCB92418}" = LeapFrog Tag Junior Plugin
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AB40272D-92AB-4F30-B36B-22EDE16F8FE5}" = HP Update
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AC76BA86-7AD7-1033-7B44-AA0000000001}" = Adobe Reader X (10.0.1)
"{ACA85783-8EEA-4f0a-B2A3-A8173F30209F}" = C4200_doccd
"{ACCA20B0-C4D1-4BF5-BF21-0A0EB5EF9730}" = REALTEK GbE & FE Ethernet PCI NIC Driver
"{AEA07F97-9088-497c-8821-0F36BD5DC251}" = HPProductAssistant
"{AF7FC1CA-79DF-43c3-90A3-33EFEB9294CE}" = AIO_Scan
"{B09BCBF6-87EE-4403-A336-3A9510856535}" = HP Photosmart All-In-One Software 9.0
"{BCD6CD1A-0DBE-412E-9F25-3B500D1E6BA1}" = SolutionCenter
"{BFDE4176-5DFE-4db9-AA00-8F30CB001BDA}" = c4200_Help
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C39E671D-0528-4c5e-A034-8470C5BC393A}" = C4200
"{C6359569-E03E-4CDC-98E8-CDD080C6EEB5}" = LeapFrog Connect
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D0A05794-48C2-4424-A15A-9F20FCFDD374}" = Call of Duty® 2
"{D0E39A1D-0CEE-4D85-B4A2-E3BE990D075E}" = Destination Component
"{D8B7A682-20DA-4797-8415-B1FB14D4D32B}" = PS_AIO_Software
"{DB6AB705-C9BD-40E3-8929-2EA57F36A4FF}_is1" = ConvertXtoDVD 4.0.9.322
"{E2662C24-B31E-4349-A084-32EB76E8B760}" = BufferChm
"{E28750A2-45F2-4b63-99F7-9F81A94B1E2D}" = PS_AIO_Software_min
"{E9C18EBD-85BE-47D0-AA73-3FEDCC976B04}" = Toolbox
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F1E63043-54FC-429B-AB2C-31AF9FBA4BC7}" = 32 Bit HP CIO Components Installer
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}" = Visual C++ 2008 x86 Runtime - (v9.0.30729)
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01" = Visual C++ 2008 x86 Runtime - v9.0.30729.01
"{F72E2DDC-3DB8-4190-A21D-63883D955FE7}" = PSSWCORE
"{F8131A35-47FD-27AD-116D-0E79AF5DE5EE}" = Acrobat.com
"{FD7F242B-9AA0-40c3-941E-3A9821D19C09}" = PS_AIO_ProductContext
"{FD8D8B04-BEAD-4A55-AA1D-62D2373E7DEA}" = Status
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"781745E87AFF80C0C1388CFF79D19ECAB2E9BB47" = Windows Driver Package - LeapFrog (FlyUsb) USB (11/05/2008 1.1.1.0)
"8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D" = Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)
"AC3File_is1" = AC3File 0.6b
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"ATI Display Driver" = ATI Display Driver
"Cheat Engine 6.0_is1" = Cheat Engine 6.0
"CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200014F1" = Soft Data Fax Modem with SmartCP
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Diablo II" = Diablo II
"ESET Online Scanner" = ESET Online Scanner v3
"FrostWire" = FrostWire 4.21.1
"Gazillionaire III" = Gazillionaire III
"HaaliMkx" = Haali Media Splitter
"HP Imaging Device Functions" = HP Imaging Device Functions 9.0
"HP Photosmart Essential" = HP Photosmart Essential 2.01
"HP Solution Center & Imaging Support Tools" = HP Solution Center 9.0
"HPExtendedCapabilities" = HP Customer Participation Program 9.0
"HPOCR" = HP OCR Software 9.0
"ie8" = Windows Internet Explorer 8
"InstallShield_{4AC55A61-BA20-4DF5-ABFF-8F4819E0C875}" = Digital Media Reader
"InstallShield_{D0A05794-48C2-4424-A15A-9F20FCFDD374}" = Call of Duty® 2
"InstallWIX_{1A59064A-12A9-469F-99F6-04BF118DBCFF}" = Kaspersky PURE
"LiveUpdate" = LiveUpdate 3.2 (Symantec Corporation)
"MagicDisc 2.7.106" = MagicDisc 2.7.106
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla Firefox 4.0 (x86 en-US)" = Mozilla Firefox 4.0 (x86 en-US)
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"MSNINST" = MSN
"PS3 Media Server" = PS3 Media Server
"TagJuniorPlugin" = Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Junior Plugin)
"UPCShell" = LeapFrog Connect
"uTorrent" = µTorrent
"Wdf01009" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
"WGA" = Windows Genuine Advantage Validation Tool
"WIC" = Windows Imaging Component
"WildTangent CDA" = WildTangent Web Driver
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WinRAR archiver" = WinRAR archiver
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"Xilisoft Video Converter Ultimate" = Xilisoft Video Converter Ultimate 6

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"aaa" = aaa
"QUICKMEDIACONVERTER" = QMC

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 02/04/2011 9:24:17 AM | Computer Name = UPSTAIRS | Source = Application Error | ID = 1000
Description = Faulting application avp.exe, version 9.1.0.124, faulting module ,
version 0.0.0.0, fault address 0x00000000.

Error - 02/04/2011 10:06:46 AM | Computer Name = UPSTAIRS | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: A connection with the server could not be established

Error - 02/04/2011 10:10:19 AM | Computer Name = UPSTAIRS | Source = Application Error | ID = 1000
Description = Faulting application avp.exe, version 9.1.0.124, faulting module ,
version 0.0.0.0, fault address 0x00000000.

Error - 02/04/2011 10:36:24 AM | Computer Name = UPSTAIRS | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The server name or address could not be resolved

Error - 02/04/2011 10:39:35 AM | Computer Name = UPSTAIRS | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The server name or address could not be resolved

Error - 02/04/2011 10:39:43 AM | Computer Name = UPSTAIRS | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: This network connection does not exist.

Error - 02/04/2011 10:52:09 AM | Computer Name = UPSTAIRS | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The server name or address could not be resolved

Error - 02/04/2011 11:01:30 AM | Computer Name = UPSTAIRS | Source = Application Error | ID = 1000
Description = Faulting application avp.exe, version 9.1.0.124, faulting module ,
version 0.0.0.0, fault address 0x00000000.

Error - 02/04/2011 11:11:22 AM | Computer Name = UPSTAIRS | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The server name or address could not be resolved

Error - 02/04/2011 11:49:27 AM | Computer Name = UPSTAIRS | Source = Application Error | ID = 1000
Description = Faulting application avp.exe, version 9.1.0.124, faulting module ,
version 0.0.0.0, fault address 0x00000000.

[ System Events ]
Error - 21/02/2011 8:31:15 AM | Computer Name = UPSTAIRS | Source = BROWSER | ID = 8032
Description = The browser service has failed to retrieve the backup list too many
times on transport \Device\NetBT_Tcpip_{A655E497-0379-48EC-8275-B095C2E271E9}. The
backup browser is stopping.

Error - 22/02/2011 7:40:38 PM | Computer Name = UPSTAIRS | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Lbd

Error - 22/02/2011 7:43:00 PM | Computer Name = UPSTAIRS | Source = NetDDE | ID = 206
Description = Listen failed: 23: The ncb_lana_num member did not specify a valid
network number.

Error - 22/02/2011 7:43:05 PM | Computer Name = UPSTAIRS | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.2.11 for the Network Card with network
address 001676A39E2D has been denied by the DHCP server 192.168.2.1 (The DHCP Server
sent a DHCPNACK message).

Error - 22/02/2011 7:43:10 PM | Computer Name = UPSTAIRS | Source = NetDDE | ID = 206
Description = Listen failed: 15:


< End of report >

#17 User is offline   SweetTech 

  • Agent ST
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Malware Response Team
  • Posts: 12,662
  • Joined: 15-March 09
  • Gender:Male
  • Location:Antarctica

Posted 03 April 2011 - 10:57 AM

Can you take a screenshot of what happens with the Windows update?

Please take a screenshot of that window.
  • You can do this by pressing the PrintScreen key.
  • Then go to Start > All Programs > Accessories > Paint
  • In Paint, go up to Edit > Paste
  • Then Go up to File > Save As. Click the drop-down box to change the "Save As Type" to "JPEG", name it what you want, and save it where you want.
  • Then click Reply in this topic.
  • Scroll down to Attachments.
  • Click the Browse button.
  • Locate the file you just saved, click on it, then click Open.
  • Click Upload and submit the reply.




Go to Add/Remove Programs and remove these programs:

J2SE Runtime Environment 5.0 Update 2
MarketResearch
Browser Address Error Redirector
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#18 User is offline   dreamtwister302 

  • Member
  • PipPip
  • Find Topics
  • Group: Members
  • Posts: 18
  • Joined: 01-April 11

Posted 03 April 2011 - 11:07 AM

I dont see MarketResearch in add/remove programs.

a restart of the system won't change anything with the security alerts notification. here is the screenshot.

Attached File(s)


#19 User is offline   SweetTech 

  • Agent ST
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Malware Response Team
  • Posts: 12,662
  • Joined: 15-March 09
  • Gender:Male
  • Location:Antarctica

Posted 03 April 2011 - 11:19 AM

Hello,

I'm honestly not sure what is going on with the Windows Update issue. If when you go into Windows Update and Automatic updates are already selected then I would not worry to much about the Notification.

In regards to the McAfee issue try running the removal tool:

Remove McAfee Tool
Please download the McAfee removal tool from HERE
  • Save it to your desktop
  • Make sure all McAfee application windows are closed.
  • Double-click MCPR.exe and the removal tool will start automatically.
  • Note: Windows Vista users must right-click and select Run as Administrator.
    Once the removal tool is finished, you will be prompted to restart your computer. If you choose to restart later, your McAfee product will not be fully removed until you do.
  • Wait for the computer to restart.



NEXT:


Your logs appear to be clean, so if you have no further issues with your computer, then please proceed with the following housekeeping procedures outlined below.



OTL Fix

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.

    :Commands
[ClearAllRestorePoints]


  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click Posted Image.
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.



NEXT:



OTL Clean-Up

We Need to Clean Up our Mess
Our work on your machine has left considerable leftovers on your box. Let's clean those up real quick:
  • Reopen Posted Image on your desktop.
  • Click on Posted Image
  • You will be prompted to reboot your system. Please do so.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.


NEXT:



All Clean Speech

===> Make sure you've re-enabled any Security Programs that we may have disabled during the malware removal process. <===



Below I have included a number of recommendations for how to protect your computer against malware infections.


Updated Anti-Virus Program
It's essential that you have an updated anti-virus program running on your computer. You don't want to run more than one as it can cause program conflicts, as well as false positives

You can view an excellent list of Free Security Software programs that has been compiled by GeekstoGo.


Avoid P2P Programs

Remember that no matter how clean the program you're using for peer-to-peer filesharing may be, it offers no guarantees regarding the cleanliness of files you may choose to download. All files available via p2p filesharing carry a high risk, particularly those that offer you illegitimate methods of using legitimate software programs without paying for them. Some further readings on this subject, along the included links, are as follows: File-Sharing, otherwise known as Peer To Peer and Risks of File-Sharing Technology.

If you have any of these programs installed then I highly suggest you uninstall them.

NOTE: Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.


Internet Browsers

Many of the users that I assist here on the forums, ask me which programs they can use to prevent themselves from getting infected again in the future. The best answer I can give you is too practice safe browsing.

Please consider using an alternative browser such as Google Chrome or Opera. They are both much more secure than Internet Explorer, immune to almost all known browser hijackers, and also have great built-in pop-up blockers.

I also suggest you make your Internet Explore more secure.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.



Extra Goodies

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them     then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at: http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • You should run an updated scan with MalwareBytes' Anti-Malware weekly. Instructions are included below:

    • Open Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Check for Updates


  • Be weary of e-mails from unknown senders. Keep the following in mind as well: If it's to good to be true, then it more than likely is.


  • FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.

  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for Chrome and Opera.

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Cheers,
SweetTech.
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#20 User is offline   dreamtwister302 

  • Member
  • PipPip
  • Find Topics
  • Group: Members
  • Posts: 18
  • Joined: 01-April 11

Posted 03 April 2011 - 11:42 AM

OTL restore point fix and cleanup procedure completed. Thank you so much for your help and suggestions!

#21 User is offline   SweetTech 

  • Agent ST
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Malware Response Team
  • Posts: 12,662
  • Joined: 15-March 09
  • Gender:Male
  • Location:Antarctica

Posted 03 April 2011 - 11:45 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

Share this topic:


  • 2 Pages +
  • 1
  • 2
  • You cannot start a new topic
  • This topic is locked

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users