BleepingComputer.com: removal of dxm.exe

user opened an email attachment, a few seconds later a program called xp security center popped up and informed the user that she had about 1000 viruses on her computer. virus seemed to be a program called dxm.exe. i stopped the pocess and renamed the file dxmvirus.exe. then the computer would not longer run exe files. reset file type "exe" association to application. ran malwarebtyes antimalware and it found five problems. downloaded and install microsoft security essentcals, it found a few more problems. ran mbrcheck, it found no rootkits. computer seems to be fine now but i would like a second opinion. i belive some reg edits may be in order.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Carolyn at 12:06:48.40 on Wed 03/30/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1383 [GMT -5:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Carolyn\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uSearch Bar =
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080827
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Client Access Service] "c:\program files\ibm\client access\cwbsvstr.exe"
mRun: [Client Access Help Update] "c:\program files\ibm\client access\cwbinhlp.exe"
mRun: [Client Access Check Version] "c:\program files\ibm\client access\cwbckver.exe" LOGIN
mRun: [Client Access Express Welcome] "c:\program files\ibm\client access\cwbwlwiz.exe"
mRun: [Client Access PC5250 Sound] "c:\program files\ibm\client access\emulator\pcssnd.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
StartupFolder: c:\docume~1\carolyn\startm~1\programs\startup\adferr~1.lnk - c:\program files\ibm\client access\emulator\private\adferrie.WS
StartupFolder: c:\documents and settings\carolyn\start menu\programs\startup\Pay Roll System.pif
StartupFolder: c:\documents and settings\carolyn\start menu\programs\startup\PRINTER.BAT
StartupFolder: c:\documents and settings\carolyn\start menu\programs\startup\START400.BAT
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
TCP: {C693717F-7C28-4AEC-B390-D3F8D6FBAAD7} = 192.168.3.7
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 10.0.0.2 munro
============= SERVICES / DRIVERS ===============
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R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
R1 MpKsl8c3a16a6;MpKsl8c3a16a6;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{16c7246f-fe92-453d-a0f6-b5edd2fff463}\MpKsl8c3a16a6.sys [2011-3-30 28752]
.
=============== Created Last 30 ================
.
2011-03-30 15:31:35 28752 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{16c7246f-fe92-453d-a0f6-b5edd2fff463}\MpKsl8c3a16a6.sys
2011-03-30 15:31:29 6792528 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{16c7246f-fe92-453d-a0f6-b5edd2fff463}\mpengine.dll
2011-03-30 15:31:29 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-03-30 15:31:27 -------- d-----w- C:\0ed8891b399dac11c6ce8dae3b1141
2011-03-30 15:25:35 -------- d-----w- c:\program files\Microsoft Security Client
2011-03-30 15:14:07 -------- d-----w- c:\windows\pss
2011-03-30 14:43:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-30 14:43:51 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-30 14:43:51 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
.
==================== Find3M ====================
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2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 12:06:59.51 ===============

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you.

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

• Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  
  
• Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  
  
• If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  
  
• In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  
  
• Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  
  
• Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  
  
• I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
  Because of this, you must reply within three days failure to reply will result in the topic being closed!
  
  
• Please do not PM me directly for help. If you have any questions, post them in this topic.
  
  
• Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
  Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.

Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)

In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

• Double-click on RKUnhookerLE.exe to start the program.
  Vista/Windows 7 users right-click and select Run As Administrator.
  
• Click the Report tab, then click Scan.
  
• Check Drivers, Stealth, and uncheck the rest.
  
• Click OK.
  
• Wait until it's finished and then go to File > Save Report.
  
• Save the report to your Desktop.
  
• Copy and paste the contents of the report into your next reply.

-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:



Running OTL

We need to create an OTL Report

• Please download OTL from one of the following mirrors:
  • This is THE Mirror
  
  
• Save it to your desktop.
  
• Double click on the icon on your desktop.
  
• Click the "Scan All Users" checkbox.
  
• Push the button.
  
• Two reports will open, copy and paste them in a reply here:
  • OTL.txt <-- Will be opened
    
  • Extra.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Thank you so much for your reply, i understand that your swamped with logs and don't have enough helpers. I have asked and then begged to enter your training program but I still don't have the required 20 posts. I doubt that i ever will, each time I ask for help i learn so much more.

As instructed: first unhook then OLT.

Unhook:
RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xB9772000 C:\WINDOWS\system32\DRIVERS\igxpmp32.sys 5763072 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xA82C5000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 4550656 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0xBF1F2000 C:\WINDOWS\System32\igxpdx32.DLL 2732032 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2154496 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2154496 bytes
0x804D7000 RAW 2154496 bytes
0x804D7000 WMIxWDM 2154496 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xBF04E000 C:\WINDOWS\System32\igxpdv32.DLL 1720320 bytes (Intel Corporation, Component GHAL Driver)
0xB9E44000 iaStor.sys 815104 bytes (Intel Corporation, Intel Matrix Storage Manager driver - ia32)
0xB9D80000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xA8093000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xB95D0000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xA819E000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xA7AC7000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xBF48D000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xB971D000 C:\WINDOWS\system32\DRIVERS\e1e5132.sys 266240 bytes (Intel Corporation, Intel® PRO/1000 Adapter NDIS 5.2 deserialized driver)
0xA7521000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xA8060000 C:\WINDOWS\system32\DRIVERS\Dot4.sys 208896 bytes (Microsoft Corporation, One Cool Transport)
0xB9656000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xB9F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xA7C0F000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xB9D53000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA8103000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xBF024000 C:\WINDOWS\System32\igxpgd32.dll 172032 bytes (Intel Corporation, Intel Graphics 2D Driver)
0xB96D1000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xA8176000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xA822A000 C:\WINDOWS\system32\DRIVERS\MpFilter.sys 159744 bytes (Microsoft Corporation, Microsoft antimalware file system filter driver)
0xB9F23000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xA8150000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xA7C64000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xA82A1000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB96F9000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB96AE000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xA812E000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E5000 ACPI_HAL 134400 bytes
0x806E5000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xB9E24000 fltMgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xB9F49000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB9D39000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xB9F0B000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xA8020000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xB9E0D000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB9697000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA7792000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xB975E000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xA81F7000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xBF012000 C:\WINDOWS\System32\igxprd32.dll 73728 bytes (Intel Corporation, Intel Graphics 2D Rotation Driver)
0xB9F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB9686000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xBA248000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xBA2A8000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xBA168000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xBA2B8000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xA77B7000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xBA148000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xBA0E8000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xBA2D8000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xBA0C8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xBA2F8000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xBA1D8000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xBA0B8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xBA2E8000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xBA2C8000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 40960 bytes (GEAR Software Inc., CD DVD Filter)
0xBA0A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xBA128000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xBA318000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xBA0D8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xBA198000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xBA298000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xBA308000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xBA1A8000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xA707C000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xBA1B8000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xBA458000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xBA3D0000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xBA3D8000 C:\WINDOWS\system32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xBA438000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xBA328000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xBA468000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xBA460000 C:\WINDOWS\system32\DRIVERS\dot4usb.sys 24576 bytes (Microsoft Corporation, DOT4USB filter driver)
0xBA3F8000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xBA400000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xBA3C8000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xBA448000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xBA450000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xBA330000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xBA3E8000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xBA3F0000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xBA3E0000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xBA498000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xB9636000 C:\WINDOWS\system32\DRIVERS\Dot4Prt.sys 16384 bytes (Microsoft Corporation, Dot4 Printer Driver)
0xA8259000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xBA580000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xA7EE8000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xBA4B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xA87C8000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xA8289000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xB964A000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 12288 bytes (Microsoft Corporation, I2O Utility Filter)
0xA8265000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xBA564000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xA8281000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xBA614000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xBA5AC000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xBA62A000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xBA612000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xBA5A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xBA616000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xBA618000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xBA5C6000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xBA5CA000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xBA5AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xBA7E2000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xBA73E000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xBA704000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xBA670000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================

OLT:

OTL logfile created on: 4/6/2011 9:31:44 AM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Carolyn\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 76.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 89.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 232.78 Gb Total Space | 213.55 Gb Free Space | 91.74% Space Free | Partition Type: NTFS
Drive E: | 1.86 Gb Total Space | 1.72 Gb Free Space | 92.10% Space Free | Partition Type: FAT

Computer Name: XPCAROLYN | User Name: Carolyn | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/04/06 09:27:29 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Carolyn\Desktop\OTL.exe
PRC - [2010/11/30 13:20:36 | 000,997,408 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Client\msseces.exe
PRC - [2010/11/11 12:26:40 | 000,011,736 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
PRC - [2009/10/11 05:17:45 | 000,386,872 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Java\jre6\bin\jucheck.exe
PRC - [2008/04/14 07:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2008/04/14 07:00:00 | 000,420,864 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\ntvdm.exe
PRC - [2005/06/12 06:30:00 | 000,819,712 | ---- | M] (IBM Corporation) -- C:\Program Files\IBM\Client Access\Emulator\pcsws.exe
PRC - [2005/06/12 06:30:00 | 000,016,896 | ---- | M] (IBM Corporation) -- C:\Program Files\IBM\Client Access\Emulator\pcscm.exe


========== Modules (SafeList) ==========

MOD - [2011/04/06 09:27:29 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Carolyn\Desktop\OTL.exe
MOD - [2010/08/23 11:12:02 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV - [2010/11/11 12:26:40 | 000,011,736 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe -- (MsMpSvc)
SRV - [2005/06/12 06:30:00 | 000,057,344 | ---- | M] (IBM Corporation) [On_Demand | Stopped] -- C:\WINDOWS\cwbrxd.exe -- (Cwbrxd)


========== Driver Services (SafeList) ==========

DRV - [2007/06/13 22:41:44 | 004,403,712 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080827
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Start Page = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080827


IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080827
IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080827
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080827
IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080827
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-4218281486-464512924-1747296419-1005\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKU\S-1-5-21-4218281486-464512924-1747296419-1005\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
IE - HKU\S-1-5-21-4218281486-464512924-1747296419-1005\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKU\S-1-5-21-4218281486-464512924-1747296419-1005\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKU\S-1-5-21-4218281486-464512924-1747296419-1005\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========


FF - HKLM\software\mozilla\Mozilla Thunderbird 2.0.0.24\extensions\\Components: C:\Program Files\Mozilla Thunderbird\components [2010/03/24 06:34:46 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Thunderbird 2.0.0.24\extensions\\Plugins: C:\Program Files\Mozilla Thunderbird\plugins

[2008/10/15 09:05:01 | 000,000,000 | ---D | M] (Talkback) -- C:\PROGRAM FILES\MOZILLA THUNDERBIRD\EXTENSIONS\TALKBACK@MOZILLA.ORG

O1 HOSTS File: ([2008/10/15 08:25:29 | 000,000,749 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: 10.0.0.2 munro
O4 - HKLM..\Run: [Alcmtr] C:\WINDOWS\ALCMTR.EXE (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [Client Access Check Version] C:\Program Files\IBM\Client Access\cwbckver.exe (IBM Corporation)
O4 - HKLM..\Run: [Client Access Express Welcome] C:\Program Files\IBM\Client Access\cwbwlwiz.exe (IBM Corporation)
O4 - HKLM..\Run: [Client Access Help Update] C:\Program Files\IBM\Client Access\cwbinhlp.exe (IBM Corporation)
O4 - HKLM..\Run: [Client Access PC5250 Sound] C:\Program Files\IBM\Client Access\Emulator\pcssnd.exe (IBM Corporation)
O4 - HKLM..\Run: [Client Access Service] C:\Program Files\IBM\Client Access\cwbsvstr.exe (IBM Corporation)
O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4 - Startup: C:\Documents and Settings\Carolyn\Start Menu\Programs\Startup\adferrie.WS.lnk = C:\Program Files\IBM\Client Access\Emulator\Private\adferrie.WS ()
O4 - Startup: C:\Documents and Settings\Carolyn\Start Menu\Programs\Startup\Pay Roll System.pif ()
O4 - Startup: C:\Documents and Settings\Carolyn\Start Menu\Programs\Startup\PRINTER.BAT ()
O4 - Startup: C:\Documents and Settings\Carolyn\Start Menu\Programs\Startup\START400.BAT ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-4218281486-464512924-1747296419-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab (Java Plug-in 1.6.0_17)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKU\S-1-5-21-4218281486-464512924-1747296419-1005 Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/04/25 16:29:32 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\{3a13ceb8-2312-11e0-b30d-00219b0b80cb}\Shell\AutoRun\command - "" = F:\setup.exe
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O35 - HKU\S-1-5-21-4218281486-464512924-1747296419-1005..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKU\S-1-5-21-4218281486-464512924-1747296419-1005\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/04/06 09:27:27 | 000,580,608 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Carolyn\Desktop\OTL.exe
[2011/03/30 12:09:31 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Carolyn\Desktop\gmer
[2011/03/30 10:31:29 | 000,222,080 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\MpSigStub.exe
[2011/03/30 10:25:35 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Security Client
[2011/03/30 10:23:30 | 009,920,304 | ---- | C] (Microsoft Corporation) -- C:\Documents and Settings\Carolyn\Desktop\mseinstall.exe
[2011/03/30 10:19:46 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Carolyn\Desktop\backups
[2011/03/30 10:14:07 | 000,000,000 | ---D | C] -- C:\WINDOWS\pss
[2011/03/30 09:43:54 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2011/03/30 09:43:54 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/03/30 09:43:51 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2011/03/30 09:43:51 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/04/06 09:27:29 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Carolyn\Desktop\OTL.exe
[2011/04/06 09:27:14 | 000,133,632 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\RKUnhookerLE.EXE
[2011/04/06 06:47:01 | 000,000,424 | -H-- | M] () -- C:\WINDOWS\tasks\MP Scheduled Scan.job
[2011/04/06 06:42:27 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/04/06 06:41:54 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/04/06 06:41:53 | 2136,129,536 | -HS- | M] () -- C:\hiberfil.sys
[2011/04/05 15:48:37 | 000,002,495 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\Excel 2003.lnk
[2011/04/05 14:38:44 | 000,002,497 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\Word 2003.lnk
[2011/04/04 12:39:42 | 000,006,164 | ---- | M] () -- C:\EDIT.LST
[2011/03/30 12:08:50 | 000,293,019 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\gmer.zip
[2011/03/30 12:05:31 | 000,625,664 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\dds.scr
[2011/03/30 10:48:58 | 000,080,384 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\MBRCheck.exe
[2011/03/30 10:44:47 | 000,301,568 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\smmglcd8.exe
[2011/03/30 10:32:00 | 001,376,832 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\sar_15_sfx.exe
[2011/03/30 10:26:07 | 000,001,945 | ---- | M] () -- C:\WINDOWS\epplauncher.mif
[2011/03/30 10:23:30 | 009,920,304 | ---- | M] (Microsoft Corporation) -- C:\Documents and Settings\Carolyn\Desktop\mseinstall.exe
[2011/03/30 10:15:17 | 000,000,211 | RHS- | M] () -- C:\boot.ini
[2011/03/30 09:43:54 | 000,000,786 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/03/30 09:39:24 | 000,013,788 | -HS- | M] () -- C:\Documents and Settings\Carolyn\Local Settings\Application Data\j03semc6a680lw1x25hvo3d8i8f
[2011/03/30 09:39:24 | 000,013,788 | -HS- | M] () -- C:\Documents and Settings\All Users\Application Data\j03semc6a680lw1x25hvo3d8i8f
[2011/03/30 08:21:52 | 007,734,208 | ---- | M] (Malwarebytes Corporation ) -- C:\Documents and Settings\Carolyn\Desktop\mbam-setup-1.50.1.1100.exe
[2011/03/30 06:50:19 | 000,000,296 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\Shortcut to mbam-setup-1.46.exe.lnk
[2011/03/16 16:17:57 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2011/03/14 06:43:04 | 000,442,796 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2011/03/14 06:43:04 | 000,071,936 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/04/06 09:27:13 | 000,133,632 | ---- | C] () -- C:\Documents and Settings\Carolyn\Desktop\RKUnhookerLE.EXE
[2011/03/30 12:08:49 | 000,293,019 | ---- | C] () -- C:\Documents and Settings\Carolyn\Desktop\gmer.zip
[2011/03/30 12:05:29 | 000,625,664 | ---- | C] () -- C:\Documents and Settings\Carolyn\Desktop\dds.scr
[2011/03/30 10:48:57 | 000,080,384 | ---- | C] () -- C:\Documents and Settings\Carolyn\Desktop\MBRCheck.exe
[2011/03/30 10:44:39 | 000,301,568 | ---- | C] () -- C:\Documents and Settings\Carolyn\Desktop\smmglcd8.exe
[2011/03/30 10:31:55 | 001,376,832 | ---- | C] () -- C:\Documents and Settings\Carolyn\Desktop\sar_15_sfx.exe
[2011/03/30 10:30:57 | 000,000,424 | -H-- | C] () -- C:\WINDOWS\tasks\MP Scheduled Scan.job
[2011/03/30 10:26:07 | 000,001,945 | ---- | C] () -- C:\WINDOWS\epplauncher.mif
[2011/03/30 10:25:47 | 000,001,682 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Microsoft Security Essentials.lnk
[2011/03/30 09:43:54 | 000,000,786 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/03/30 06:50:19 | 000,000,296 | ---- | C] () -- C:\Documents and Settings\Carolyn\Desktop\Shortcut to mbam-setup-1.46.exe.lnk
[2011/03/29 15:49:44 | 000,013,788 | -HS- | C] () -- C:\Documents and Settings\Carolyn\Local Settings\Application Data\j03semc6a680lw1x25hvo3d8i8f
[2011/03/29 15:49:44 | 000,013,788 | -HS- | C] () -- C:\Documents and Settings\All Users\Application Data\j03semc6a680lw1x25hvo3d8i8f
[2009/07/21 14:39:30 | 000,050,772 | -H-- | C] () -- C:\WINDOWS\System32\mlfcache.dat
[2008/10/15 09:06:32 | 000,000,000 | ---- | C] () -- C:\WINDOWS\nsreg.dat
[2008/09/11 14:34:29 | 000,000,251 | ---- | C] () -- C:\WINDOWS\System32\drivers\hlldrvr.sys
[2008/09/11 14:33:52 | 000,020,533 | ---- | C] () -- C:\WINDOWS\System32\cwbunplp.exe
[2008/09/11 14:33:48 | 000,172,032 | ---- | C] () -- C:\WINDOWS\System32\cwbrw.dll
[2008/09/11 14:33:48 | 000,024,576 | ---- | C] () -- C:\WINDOWS\System32\cwbsv.dll
[2008/09/11 14:33:48 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\cwbwiz.dll
[2008/09/11 14:33:48 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\cwbsy.dll
[2008/09/11 14:33:48 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\cwbnl.dll
[2008/09/11 14:33:48 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\cwbco.dll
[2008/09/11 14:33:48 | 000,016,384 | ---- | C] () -- C:\WINDOWS\System32\cwbnldlg.dll
[2008/09/11 14:33:48 | 000,016,384 | ---- | C] () -- C:\WINDOWS\System32\cwbad.dll
[2008/09/09 13:29:04 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2008/08/26 21:06:25 | 000,077,824 | ---- | C] () -- C:\WINDOWS\setpwr32.exe
[2008/08/26 21:06:19 | 000,204,800 | ---- | C] () -- C:\WINDOWS\System32\igfxCoIn_v4820.dll
[2008/08/26 21:06:02 | 000,001,159 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2008/08/26 18:21:13 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2008/04/25 16:31:41 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2008/04/25 16:27:18 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2008/04/25 16:26:32 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\fxsperf.ini
[2008/04/25 11:16:24 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2008/04/25 11:16:22 | 000,442,796 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2008/04/25 11:16:22 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2008/04/25 11:16:22 | 000,071,936 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2008/04/25 11:16:22 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2008/04/25 11:16:22 | 000,004,627 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat
[2008/04/25 11:16:21 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2008/04/25 11:16:20 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat
[2008/04/25 11:16:18 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2008/04/25 11:16:18 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2008/04/25 11:16:13 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2008/04/25 11:16:11 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\Dcache.bin
[2008/04/25 04:22:39 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2008/04/25 04:21:52 | 000,244,720 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2003/01/07 15:05:08 | 000,002,695 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI
[2001/07/31 11:17:12 | 000,094,274 | ---- | C] () -- C:\WINDOWS\System32\HPBHEALR.DLL

< End of report >

OLT Extras:

OTL Extras logfile created on: 4/6/2011 9:31:44 AM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Carolyn\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 2.00 Gb Available Physical Memory | 76.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 89.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 232.78 Gb Total Space | 213.55 Gb Free Space | 91.74% Space Free | Partition Type: NTFS
Drive E: | 1.86 Gb Total Space | 1.72 Gb Free Space | 92.10% Space Free | Partition Type: FAT

Computer Name: XPCAROLYN | User Name: Carolyn | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.html [@ = SafariHTML] -- Reg Error: Key error. File not found

[HKEY_USERS\S-1-5-21-4218281486-464512924-1747296419-1005\SOFTWARE\Classes\<extension>]

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
http [open] -- "C:\Program Files\Safari\Safari.exe" -url "%1"
https [open] -- "C:\Program Files\Safari\Safari.exe" -url "%1"
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 1
"FirewallOverride" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0BD8EA8B-AF00-4ABA-A124-19900363323D}" = iSeries Report Downloader
"{26A24AE4-039D-4CA4-87B4-2F83216013FF}" = Java™ 6 Update 17
"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com
"{3248F0A8-6813-11D6-A77B-00B0D0160050}" = Java™ 6 Update 5
"{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java™ 6 Update 7
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{5905F42D-3F5F-4916-ADA6-94A3646AEE76}" = Dell Driver Reset Tool
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{774088D4-0777-4D78-904D-E435B318F5D2}" = Microsoft Antimalware
"{777CA40C-0206-4EF6-A0FC-618BF06BF8D0}" = Intel® PRO Network Connections 12.1.8.0
"{77A776C4-D10F-416D-88F0-53F2D9DCD9B3}" = Microsoft Security Client
"{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A429C2AE-EBF1-4F81-A221-1C115CAADDAD}" = QuickTime
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3.4
"{BAF78226-3200-4DB4-BE33-4D922A799840}" = Windows Presentation Foundation
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"7-Zip" = 7-Zip 4.65
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"ClientAccessExpress" = IBM iSeries Access for Windows
"ClientAccessExpressSP" = IBM iSeries Access for Windows SI30707
"HDMI" = Intel® Graphics Media Accelerator Driver
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"Jetcast" = Jetcast 3.2.4
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft Security Client" = Microsoft Security Essentials
"Mozilla Thunderbird (2.0.0.24)" = Mozilla Thunderbird (2.0.0.24)
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"XpsEPSC" = XML Paper Specification Shared Components Pack 1.0

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 5/12/2009 3:16:17 PM | Computer Name = XPCAROLYN | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 7.0.6000.16827, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 7/22/2009 10:20:57 AM | Computer Name = XPCAROLYN | Source = Application Hang | ID = 1002
Description = Hanging application thunderbird.exe, version 1.8.20090.60502, hang
module hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 7/22/2009 10:23:56 AM | Computer Name = XPCAROLYN | Source = Application Hang | ID = 1002
Description = Hanging application thunderbird.exe, version 1.8.20090.60502, hang
module hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 11/10/2009 12:15:50 PM | Computer Name = XPCAROLYN | Source = Application Hang | ID = 1002
Description = Hanging application WINWORD.EXE, version 11.0.5604.0, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 1/7/2010 4:11:41 PM | Computer Name = XPCAROLYN | Source = Application Error | ID = 1000
Description = Faulting application pcsws.exe, version 5070.60.7199.986, faulting
module pcsws.exe, version 5070.60.7199.986, fault address 0x000896e8.

[ System Events ]
Error - 3/30/2011 11:31:36 AM | Computer Name = XPCAROLYN | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.101.470.0 Update Source: %%851 Update Stage:
%%854 Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Signature
Type: %%801 Update Type: %%803 User: NT AUTHORITY\NETWORK SERVICE Current Engine Version:
Previous Engine Version: 1.1.6702.0 Error code: 0x80070008 Error description: Not
enough storage is available to process this command.

Error - 3/30/2011 11:31:36 AM | Computer Name = XPCAROLYN | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.101.470.0 Update Source: %%851 Update Stage:
%%854 Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=0.0.0.0&avdelta=0.0.0.0&asdelta=0.0.0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Signature
Type: %%800 Update Type: %%803 User: NT AUTHORITY\NETWORK SERVICE Current Engine Version:
Previous Engine Version: 1.1.6702.0 Error code: 0x80070008 Error description: Not
enough storage is available to process this command.

Error - 3/30/2011 1:10:59 PM | Computer Name = XPCAROLYN | Source = atapi | ID = 262153
Description = The device, \Device\Ide\IdePort0, did not respond within the timeout
period.

Error - 4/1/2011 7:53:12 AM | Computer Name = XPCAROLYN | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.101.470.0 Update Source: %%859 Update Stage:
%%852 Source Path: Default URL Signature Type: %%800 Update Type: %%803 User: NT AUTHORITY\SYSTEM

Current
Engine Version: Previous Engine Version: 1.1.6702.0 Error code: 0x80070424 Error
description: The specified service does not exist as an installed service.

Error - 4/4/2011 7:50:15 AM | Computer Name = XPCAROLYN | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.101.470.0 Update Source: %%859 Update Stage:
%%852 Source Path: Default URL Signature Type: %%800 Update Type: %%803 User: NT AUTHORITY\SYSTEM

Current
Engine Version: Previous Engine Version: 1.1.6702.0 Error code: 0x80070424 Error
description: The specified service does not exist as an installed service.

Error - 4/5/2011 7:55:01 AM | Computer Name = XPCAROLYN | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.101.470.0 Update Source: %%859 Update Stage:
%%852 Source Path: Default URL Signature Type: %%800 Update Type: %%803 User: NT AUTHORITY\SYSTEM

Current
Engine Version: Previous Engine Version: 1.1.6702.0 Error code: 0x80070424 Error
description: The specified service does not exist as an installed service.

Error - 4/5/2011 7:55:11 AM | Computer Name = XPCAROLYN | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.101.470.0 Update Source: %%851 Update Stage:
%%854 Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=1.1.6702.0&avdelta=1.101.470.0&asdelta=1.101.470.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Signature
Type: %%800 Update Type: %%803 User: NT AUTHORITY\NETWORK SERVICE Current Engine Version:
Previous Engine Version: 1.1.6702.0 Error code: 0x80070008 Error description: Not
enough storage is available to process this command.

Error - 4/5/2011 7:55:11 AM | Computer Name = XPCAROLYN | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.101.470.0 Update Source: %%851 Update Stage:
%%854 Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=1.1.6702.0&avdelta=1.101.470.0&asdelta=1.101.470.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Signature
Type: %%801 Update Type: %%803 User: NT AUTHORITY\NETWORK SERVICE Current Engine Version:
Previous Engine Version: 1.1.6702.0 Error code: 0x80070008 Error description: Not
enough storage is available to process this command.

Error - 4/5/2011 7:55:11 AM | Computer Name = XPCAROLYN | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.101.470.0 Update Source: %%851 Update Stage:
%%854 Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=1.1.6702.0&avdelta=1.101.470.0&asdelta=1.101.470.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Signature
Type: %%800 Update Type: %%803 User: NT AUTHORITY\NETWORK SERVICE Current Engine Version:
Previous Engine Version: 1.1.6702.0 Error code: 0x80070008 Error description: Not
enough storage is available to process this command.

Error - 4/5/2011 7:55:11 AM | Computer Name = XPCAROLYN | Source = Microsoft Antimalware | ID = 2001
Description = %%860 has encountered an error trying to update signatures. New Signature
Version: Previous Signature Version: 1.101.470.0 Update Source: %%851 Update Stage:
%%854 Source Path: http://go.microsoft.com/fwlink/?LinkID=121721&clcid=0x409&arch=x86&eng=1.1.6702.0&avdelta=1.101.470.0&asdelta=1.101.470.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094

Signature
Type: %%801 Update Type: %%803 User: NT AUTHORITY\NETWORK SERVICE Current Engine Version:
Previous Engine Version: 1.1.6702.0 Error code: 0x80070008 Error description: Not
enough storage is available to process this command.


< End of report >

Hi!

Is this a business related computer?

OTL Fix

We need to run an OTL Fix

• Please reopen on your desktop.
  
• Copy and Paste the following code into the textbox.
  
  

  :Services
  :OTL
  O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab (Reg Error: Key error.)
  O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Reg Error: Key error.)
  O33 - MountPoints2\{3a13ceb8-2312-11e0-b30d-00219b0b80cb}\Shell\AutoRun\command - "" = F:\setup.exe
  [1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
  [2011/03/30 09:39:24 | 000,013,788 | -HS- | M] () -- C:\Documents and Settings\Carolyn\Local Settings\Application Data\j03semc6a680lw1x25hvo3d8i8f
  [2011/03/30 09:39:24 | 000,013,788 | -HS- | M] () -- C:\Documents and Settings\All Users\Application Data\j03semc6a680lw1x25hvo3d8i8f
  [2011/03/29 15:49:44 | 000,013,788 | -HS- | C] () -- C:\Documents and Settings\Carolyn\Local Settings\Application Data\j03semc6a680lw1x25hvo3d8i8f
  [2011/03/29 15:49:44 | 000,013,788 | -HS- | C] () -- C:\Documents and Settings\All Users\Application Data\j03semc6a680lw1x25hvo3d8i8f
  
  :Reg
  
  :Files
  ipconfig /flushdns /c
  :Commands
  [purity]
  [resethosts]
  [CreateRestorePoint]
  [emptytemp]
  [EMPTYFLASH]
  

  
  
  
• Push
  
• OTL may ask to reboot the machine. Please do so if asked.
  
• Click .
  
• A report will open. Copy and Paste that report in your next reply.
  
• If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.

NEXT:



Malwarebytes' Anti-Malware

I see that you have Malwarebytes' Anti-Malware installed on your computer could you please do a scan using these settings:

• Open Malwarebytes' Anti-Malware
  
• Select the Update tab
  
• Click Check for Updates
  
• After the update have been completed, Select the Scanner tab.
  
• Select Perform quick scan, then click on Scan
  
• Leave the default options as it is and click on Start Scan
  
• When done, you will be prompted. Click OK, then click on Show Results
  
• Checked (ticked) all items and click on Remove Selected
  
• After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT:



What issues are you currently experiencing?

thanks for the quick reply. I forgot to mention earlier that the computer "seems" to be fine. the computer is a business related machine. following is output from OTL and Malwarebytes' Anti-Malware. OTL looks like an interesting program. i found a tutorial about it on the net, looks like i have something to study tonight.

All processes killed
========== SERVICES/DRIVERS ==========
========== OTL ==========
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{3a13ceb8-2312-11e0-b30d-00219b0b80cb}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3a13ceb8-2312-11e0-b30d-00219b0b80cb}\ not found.
File F:\setup.exe not found.
C:\WINDOWS\System32\CONFIG.TMP deleted successfully.
C:\Documents and Settings\Carolyn\Local Settings\Application Data\j03semc6a680lw1x25hvo3d8i8f moved successfully.
C:\Documents and Settings\All Users\Application Data\j03semc6a680lw1x25hvo3d8i8f moved successfully.
File C:\Documents and Settings\Carolyn\Local Settings\Application Data\j03semc6a680lw1x25hvo3d8i8f not found.
File C:\Documents and Settings\All Users\Application Data\j03semc6a680lw1x25hvo3d8i8f not found.
========== REGISTRY ==========
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Documents and Settings\Carolyn\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\Carolyn\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
Error starting restore point: System Restore is disabled.
Error closing restore point: System Restore is disabled.

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 49152 bytes
->Temporary Internet Files folder emptied: 32768 bytes

User: All Users

User: Carolyn
->Temp folder emptied: 220601852 bytes
->Temporary Internet Files folder emptied: 731970999 bytes
->Java cache emptied: 71105897 bytes
->Apple Safari cache emptied: 34102272 bytes
->Flash cache emptied: 159003 bytes

User: Default User
->Temp folder emptied: 49152 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 13166708 bytes

User: NetworkService
->Temp folder emptied: 31264 bytes
->Temporary Internet Files folder emptied: 33170 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 44789931 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 90801966 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 791377663 bytes

Total Files Cleaned = 1,906.00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: Carolyn
->Flash cache emptied: 0 bytes

User: Default User

User: LocalService

User: NetworkService

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.22.3 log created on 04062011_122532

Files\Folders moved on Reboot...
File\Folder C:\Documents and Settings\Carolyn\Local Settings\Temp\~DFB788.tmp not found!
File\Folder C:\Documents and Settings\Carolyn\Local Settings\Temp\~DFB78D.tmp not found!
File\Folder C:\Documents and Settings\Carolyn\Local Settings\Temp\~DFB7D3.tmp not found!
File\Folder C:\Documents and Settings\Carolyn\Local Settings\Temp\~DFB7D8.tmp not found!
File\Folder C:\Documents and Settings\Carolyn\Local Settings\Temp\~DFB800.tmp not found!
File\Folder C:\Documents and Settings\Carolyn\Local Settings\Temp\~DFB805.tmp not found!
C:\Documents and Settings\Carolyn\Local Settings\Temporary Internet Files\Content.IE5\W7X0P9NW\page__p__2197066__fromsearch__1[1].htm moved successfully.

Registry entries deleted on Reboot...


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6288

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/6/2011 12:38:22 PM
mbam-log-2011-04-06 (12-38-22).txt

Scan type: Quick scan
Objects scanned: 151381
Time elapsed: 2 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Okay.

Run these scans:


ESET Online Scanner
I'd like us to scan your machine with ESET Online Scan

Note: It is recommended to disable on-board anti-virus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your anti-virus along with your anti-spyware programs.

• Hold down Control and click on the following link to open ESET OnlineScan in a new window.
  ESET OnlineScan
  
• Click the button.
  
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on to download the ESET Smart Installer. Save it to your desktop.
    
  • Double click on the icon on your desktop.
  
  
• Check
  
• Click the button.
  
• Accept any security warnings from your browser.
  
• Check
  
• Make sure that the option "Remove found threats" is Unchecked
  
• When the Computer scan settings display shows, click the Advanced option, the place a check next to the following (if it is not already checked):
  
  • Enable Anti-Stealth technology
  
  
• Push the Start button.
  
• ESET will then download updates for itself, install itself, and begin
  scanning your computer. Please be patient as this can take some time.
  
• When the scan completes, push
  
• Push , and save the file to your desktop using a unique name, such as
  ESETScan. Include the contents of this report in your next reply.
  
• Push the button.
  
• Push

NEXT:


Security Check
Download Security Check by screen317 from here or here.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

hmm, eset online scan reported "NO Threats Found". it did not have anyway to save to a log file. maybe because no threats were found ?? following is screen317's output:

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
ESET Online Scanner v3
Microsoft Security Essentials
Antivirus out of date! (On Access scanning disabled!)
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Java™ 6 Update 17
Java™ 6 Update 5
Java™ 6 Update 7
Out of date Java installed!
Adobe Flash Player
Adobe Reader 9.3.4
Out of date Adobe Reader installed!
Mozilla Thunderbird (2.0.0) Thunderbird Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent
Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
``````````End of Log````````````

Hello,

Okay.

Quote

You should update your Antivirus program to the latest version.

Java Outdated
Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.

Microsoft: ‘Unprecedented Wave of Java Exploitation’
Drive-by Trojan preying on out-of-date Java installations
Ghosts of Java Haunt Users

Please follow these steps to remove older version Java components and update:

• Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  
• Look for "Java Platform, Standard Edition".
  
• Click the "Download JRE" button to the right.
  
• Select your Platform: "Windows" (32-bit) or "Windows x64" (64-bit).
  
• Select your Language: "Multi-language".
  
• Read the License Agreement, and then check the box that says: "I agree to the Java SE...License Agreement".
  
• Click Continue and the page will refresh.
  
• Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  
• Close any programs you may have running - especially your web browser.

Go to > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.

• Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  
• Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  
• Repeat as many times as necessary to remove each Java versions.
  
• Reboot your computer once all Java components are removed.
  
• Then from your desktop double-click on jre-6u24-windows-i586.exe to install the newest version.
  
• If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  
• When the Java Setup - Welcome window opens, click the Install > button.
  
• If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  
• The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.

-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.

Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:

• Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  
• Click Ok and reboot your computer.

NEXT



Update Adobe Reader
Earlier versions of Adobe Reader have known security flaws so it is recommended that you update your copy

• Go to Start > Control Panel > Add/Remove Programs
  
• Remove ALL instances of Adobe Reader
  
• Re-boot your computer as required.
  
• Once ALL versions of Adobe Reader have been uninstalled, visit: <<here>> and download the latest version of Adobe Reader

Alternative Option: after uninstalling Adobe Reader, you could try installing Foxit Reader from >here< Foxit Reader has fewer add-ons therefore loads more quickly.



NEXT:



You're running an outdated version of Thunderbird. I suggest you update it to the latest version (3.1.9) or remove it.



NEXT:



OTL Custom Scan

We need to run an OTL Custom Scan

• Please reopen on your desktop.
  
• Copy and Paste the following bolded text into the textbox.
  
  
  
  netsvcs
  drivers32
  %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s
  HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  
  
  
  
• Push the button.
  
• A report will open. Copy and Paste that report in your next reply.

NEXT:



What outstanding issues (if any) are you still experiencing with your computer?

updated java to lastest verison, version 6 update 24. security check is still complaining that i have an outdate verison of java. i don't understand that. i went to add and remove programs and theirs only one java there, version 6 update 24. i would like to post to you its log file at the end of the reply. updated adobe reader to lastest verison and updated my anti virus software. i would like to keep thunderbird version 2 for now, thats what everyone uses here. i'll try version 3 on a less important machine and make sure everyone likes it, then we'll do a Mass migration together. following is otl log file and then security check scan that you didn't ask for.

OTL logfile created on: 4/6/2011 2:40:19 PM - Run 2
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Documents and Settings\Carolyn\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 73.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 88.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 232.78 Gb Total Space | 215.32 Gb Free Space | 92.50% Space Free | Partition Type: NTFS
Drive E: | 1.86 Gb Total Space | 1.72 Gb Free Space | 92.09% Space Free | Partition Type: FAT

Computer Name: XPCAROLYN | User Name: Carolyn | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/04/06 09:27:29 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Carolyn\Desktop\OTL.exe
PRC - [2010/11/30 13:20:36 | 000,997,408 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Client\msseces.exe
PRC - [2010/11/11 12:26:40 | 000,011,736 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
PRC - [2008/04/14 07:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (SafeList) ==========

MOD - [2011/04/06 09:27:29 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Carolyn\Desktop\OTL.exe
MOD - [2010/08/23 11:12:02 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV - [2010/11/11 12:26:40 | 000,011,736 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe -- (MsMpSvc)
SRV - [2005/06/12 06:30:00 | 000,057,344 | ---- | M] (IBM Corporation) [On_Demand | Stopped] -- C:\WINDOWS\cwbrxd.exe -- (Cwbrxd)


========== Driver Services (SafeList) ==========

DRV - [2011/04/06 14:17:24 | 000,028,752 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- c:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{F75097D6-0E16-459A-A68E-EB2DA4AD7509}\MpKsl514c0912.sys -- (MpKsl514c0912)
DRV - [2007/06/13 22:41:44 | 004,403,712 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService) Service for Realtek HD Audio (WDM)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080827
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Start Page = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080827

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========


FF - HKLM\software\mozilla\Mozilla Thunderbird 2.0.0.24\extensions\\Components: C:\Program Files\Mozilla Thunderbird\components [2010/03/24 06:34:46 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Thunderbird 2.0.0.24\extensions\\Plugins: C:\Program Files\Mozilla Thunderbird\plugins

[2008/10/15 09:05:01 | 000,000,000 | ---D | M] (Talkback) -- C:\PROGRAM FILES\MOZILLA THUNDERBIRD\EXTENSIONS\TALKBACK@MOZILLA.ORG

O1 HOSTS File: ([2011/04/06 12:25:33 | 000,000,098 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll (Google Inc.)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [Alcmtr] C:\WINDOWS\ALCMTR.EXE (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [Client Access Check Version] C:\Program Files\IBM\Client Access\cwbckver.exe (IBM Corporation)
O4 - HKLM..\Run: [Client Access Express Welcome] C:\Program Files\IBM\Client Access\cwbwlwiz.exe (IBM Corporation)
O4 - HKLM..\Run: [Client Access Help Update] C:\Program Files\IBM\Client Access\cwbinhlp.exe (IBM Corporation)
O4 - HKLM..\Run: [Client Access PC5250 Sound] C:\Program Files\IBM\Client Access\Emulator\pcssnd.exe (IBM Corporation)
O4 - HKLM..\Run: [Client Access Service] C:\Program Files\IBM\Client Access\cwbsvstr.exe (IBM Corporation)
O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4 - Startup: C:\Documents and Settings\Carolyn\Start Menu\Programs\Startup\adferrie.WS.lnk = C:\Program Files\IBM\Client Access\Emulator\Private\adferrie.WS ()
O4 - Startup: C:\Documents and Settings\Carolyn\Start Menu\Programs\Startup\Pay Roll System.pif ()
O4 - Startup: C:\Documents and Settings\Carolyn\Start Menu\Programs\Startup\PRINTER.BAT ()
O4 - Startup: C:\Documents and Settings\Carolyn\Start Menu\Programs\Startup\START400.BAT ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (OnlineScanner Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKCU Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/04/25 16:29:32 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O35 - HKCU\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKCU\...exe [@ = exefile] -- "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found

Drivers32: msacm.iac2 - C:\WINDOWS\system32\iac25_32.ax (Intel Corporation)
Drivers32: msacm.l3acm - C:\WINDOWS\system32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.sl_anet - C:\WINDOWS\System32\sl_anet.acm (Sipro Lab Telecom Inc.)
Drivers32: msacm.trspch - C:\WINDOWS\System32\tssoft32.acm (DSP GROUP, INC.)
Drivers32: vidc.cvid - C:\WINDOWS\System32\iccvid.dll (Radius Inc.)
Drivers32: vidc.iv31 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv32 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv41 - C:\WINDOWS\System32\ir41_32.ax (Intel Corporation)
Drivers32: vidc.iv50 - C:\WINDOWS\System32\ir50_32.dll (Intel Corporation)

========== Files/Folders - Created Within 30 Days ==========

[2011/04/06 14:17:31 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Google
[2011/04/06 14:14:23 | 000,000,000 | ---D | C] -- C:\Documents and Settings\LocalService\Local Settings\Application Data\Google
[2011/04/06 14:08:30 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Sun
[2011/04/06 13:12:53 | 000,000,000 | ---D | C] -- C:\Program Files\ESET
[2011/04/06 12:25:32 | 000,000,000 | ---D | C] -- C:\_OTL
[2011/04/06 09:27:27 | 000,580,608 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Carolyn\Desktop\OTL.exe
[2011/03/30 12:09:31 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Carolyn\Desktop\gmer
[2011/03/30 10:25:35 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Security Client
[2011/03/30 10:19:46 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Carolyn\Desktop\backups
[2011/03/30 10:14:07 | 000,000,000 | ---D | C] -- C:\WINDOWS\pss
[2011/03/30 09:43:54 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2011/03/30 09:43:54 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/03/30 09:43:51 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2011/03/30 09:43:51 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware

========== Files - Modified Within 30 Days ==========

[2011/04/06 14:22:24 | 000,000,424 | -H-- | M] () -- C:\WINDOWS\tasks\MP Scheduled Scan.job
[2011/04/06 14:19:02 | 000,000,888 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2011/04/06 14:19:00 | 000,000,884 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2011/04/06 14:17:27 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/04/06 14:17:17 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/04/06 14:17:16 | 2136,129,536 | -HS- | M] () -- C:\hiberfil.sys
[2011/04/06 14:16:14 | 000,001,736 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader X.lnk
[2011/04/06 13:49:55 | 000,004,957 | ---- | M] () -- C:\EDIT.LST
[2011/04/06 13:37:12 | 000,879,028 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\SecurityCheck.exe
[2011/04/06 09:55:50 | 000,002,497 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\Word 2003.lnk
[2011/04/06 09:27:29 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Carolyn\Desktop\OTL.exe
[2011/04/06 09:27:14 | 000,133,632 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\RKUnhookerLE.EXE
[2011/04/05 15:48:37 | 000,002,495 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\Excel 2003.lnk
[2011/03/30 12:08:50 | 000,293,019 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\gmer.zip
[2011/03/30 12:05:31 | 000,625,664 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\dds.scr
[2011/03/30 10:48:58 | 000,080,384 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\MBRCheck.exe
[2011/03/30 10:44:47 | 000,301,568 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\smmglcd8.exe
[2011/03/30 10:32:00 | 001,376,832 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\sar_15_sfx.exe
[2011/03/30 10:26:07 | 000,001,945 | ---- | M] () -- C:\WINDOWS\epplauncher.mif
[2011/03/30 10:15:17 | 000,000,211 | RHS- | M] () -- C:\boot.ini
[2011/03/30 09:43:54 | 000,000,786 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/03/30 08:21:52 | 007,734,208 | ---- | M] (Malwarebytes Corporation ) -- C:\Documents and Settings\Carolyn\Desktop\mbam-setup-1.50.1.1100.exe
[2011/03/30 06:50:19 | 000,000,296 | ---- | M] () -- C:\Documents and Settings\Carolyn\Desktop\Shortcut to mbam-setup-1.46.exe.lnk
[2011/03/16 16:17:57 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2011/03/14 06:43:04 | 000,442,796 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2011/03/14 06:43:04 | 000,071,936 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat

========== Files Created - No Company Name ==========

[2011/04/06 14:16:14 | 000,001,804 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Reader X.lnk
[2011/04/06 14:16:14 | 000,001,736 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader X.lnk
[2011/04/06 14:14:21 | 000,000,888 | ---- | C] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2011/04/06 14:14:20 | 000,000,884 | ---- | C] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2011/04/06 13:37:09 | 000,879,028 | ---- | C] () -- C:\Documents and Settings\Carolyn\Desktop\SecurityCheck.exe
[2011/04/06 09:27:13 | 000,133,632 | ---- | C] () -- C:\Documents and Settings\Carolyn\Desktop\RKUnhookerLE.EXE
[2011/03/30 12:08:49 | 000,293,019 | ---- | C] () -- C:\Documents and Settings\Carolyn\Desktop\gmer.zip
[2011/03/30 12:05:29 | 000,625,664 | ---- | C] () -- C:\Documents and Settings\Carolyn\Desktop\dds.scr
[2011/03/30 10:48:57 | 000,080,384 | ---- | C] () -- C:\Documents and Settings\Carolyn\Desktop\MBRCheck.exe
[2011/03/30 10:44:39 | 000,301,568 | ---- | C] () -- C:\Documents and Settings\Carolyn\Desktop\smmglcd8.exe
[2011/03/30 10:31:55 | 001,376,832 | ---- | C] () -- C:\Documents and Settings\Carolyn\Desktop\sar_15_sfx.exe
[2011/03/30 10:30:57 | 000,000,424 | -H-- | C] () -- C:\WINDOWS\tasks\MP Scheduled Scan.job
[2011/03/30 10:26:07 | 000,001,945 | ---- | C] () -- C:\WINDOWS\epplauncher.mif
[2011/03/30 10:25:47 | 000,001,682 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Microsoft Security Essentials.lnk
[2011/03/30 09:43:54 | 000,000,786 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/03/30 06:50:19 | 000,000,296 | ---- | C] () -- C:\Documents and Settings\Carolyn\Desktop\Shortcut to mbam-setup-1.46.exe.lnk
[2009/07/21 14:39:30 | 000,050,772 | -H-- | C] () -- C:\WINDOWS\System32\mlfcache.dat
[2008/10/15 09:06:32 | 000,000,000 | ---- | C] () -- C:\WINDOWS\nsreg.dat
[2008/09/11 14:34:29 | 000,000,251 | ---- | C] () -- C:\WINDOWS\System32\drivers\hlldrvr.sys
[2008/09/11 14:33:52 | 000,020,533 | ---- | C] () -- C:\WINDOWS\System32\cwbunplp.exe
[2008/09/11 14:33:48 | 000,172,032 | ---- | C] () -- C:\WINDOWS\System32\cwbrw.dll
[2008/09/11 14:33:48 | 000,024,576 | ---- | C] () -- C:\WINDOWS\System32\cwbsv.dll
[2008/09/11 14:33:48 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\cwbwiz.dll
[2008/09/11 14:33:48 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\cwbsy.dll
[2008/09/11 14:33:48 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\cwbnl.dll
[2008/09/11 14:33:48 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\cwbco.dll
[2008/09/11 14:33:48 | 000,016,384 | ---- | C] () -- C:\WINDOWS\System32\cwbnldlg.dll
[2008/09/11 14:33:48 | 000,016,384 | ---- | C] () -- C:\WINDOWS\System32\cwbad.dll
[2008/09/09 13:29:04 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2008/08/26 21:06:25 | 000,077,824 | ---- | C] () -- C:\WINDOWS\setpwr32.exe
[2008/08/26 21:06:19 | 000,204,800 | ---- | C] () -- C:\WINDOWS\System32\igfxCoIn_v4820.dll
[2008/08/26 21:06:02 | 000,001,159 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2008/08/26 18:21:13 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2008/04/25 16:31:41 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2008/04/25 16:27:18 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2008/04/25 16:26:32 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\fxsperf.ini
[2008/04/25 11:16:24 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2008/04/25 11:16:22 | 000,442,796 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2008/04/25 11:16:22 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2008/04/25 11:16:22 | 000,071,936 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2008/04/25 11:16:22 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2008/04/25 11:16:22 | 000,004,627 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat
[2008/04/25 11:16:21 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2008/04/25 11:16:20 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat
[2008/04/25 11:16:18 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2008/04/25 11:16:18 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2008/04/25 11:16:13 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2008/04/25 11:16:11 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\Dcache.bin
[2008/04/25 04:22:39 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2008/04/25 04:21:52 | 000,244,720 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2003/01/07 15:05:08 | 000,002,695 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI
[2001/07/31 11:17:12 | 000,094,274 | ---- | C] () -- C:\WINDOWS\System32\HPBHEALR.DLL

========== LOP Check ==========

[2008/08/26 18:19:52 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SupportSoft
[2009/03/16 11:07:07 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
[2009/09/17 11:02:02 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{755AC846-7372-4AC8-8550-C52491DAA8BD}
[2009/04/08 15:58:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
[2008/10/15 09:06:31 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Carolyn\Application Data\Thunderbird
[2011/04/06 14:22:24 | 000,000,424 | -H-- | M] () -- C:\WINDOWS\Tasks\MP Scheduled Scan.job

========== Purity Check ==========



========== Custom Scans ==========


< %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2011-03-24 21:08:37

< >

< >

< >

< End of report >

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
ESET Online Scanner v3
Microsoft Security Essentials
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Java™ 6 Update 24
Out of date Java installed!
Adobe Flash Player
Adobe Reader X (10.0.1)
Mozilla Thunderbird (2.0.0) Thunderbird Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent
Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
``````````End of Log````````````

Okay.
How are things running?

What outstanding issues are you experiencing (if any)?

everythings seems fine here.

Hello,




NEXT:



OTL Fix

We need to run an OTL Fix

• Please reopen on your desktop.
  
• Copy and Paste the following code into the textbox.
  
  

  :Commands
  [ClearAllRestorePoints]
  

  
  
  
• Push
  
• OTL may ask to reboot the machine. Please do so if asked.
  
• Click .
  
• A report will open. Copy and Paste that report in your next reply.
  
• If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.

NEXT:



OTL Clean-Up

We Need to Clean Up our Mess
Our work on your machine has left considerable leftovers on your box. Let's clean those up real quick:

• Reopen on your desktop.
  
• Click on
  
• You will be prompted to reboot your system. Please do so.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.


NEXT:



All Clean Speech




Below I have included a number of recommendations for how to protect your computer against malware infections.


Updated Anti-Virus Program
It's essential that you have an updated anti-virus program running on your computer. You don't want to run more than one as it can cause program conflicts, as well as false positives

You can view an excellent list of Free Security Software programs that has been compiled by GeekstoGo.


Avoid P2P Programs

Remember that no matter how clean the program you're using for peer-to-peer filesharing may be, it offers no guarantees regarding the cleanliness of files you may choose to download. All files available via p2p filesharing carry a high risk, particularly those that offer you illegitimate methods of using legitimate software programs without paying for them. Some further readings on this subject, along the included links, are as follows: File-Sharing, otherwise known as Peer To Peer and Risks of File-Sharing Technology.

If you have any of these programs installed then I highly suggest you uninstall them.

NOTE: Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.


Internet Browsers

Many of the users that I assist here on the forums, ask me which programs they can use to prevent themselves from getting infected again in the future. The best answer I can give you is too practice safe browsing.

Please consider using an alternative browser such as Google Chrome or Opera. They are both much more secure than Internet Explorer, immune to almost all known browser hijackers, and also have great built-in pop-up blockers.

I also suggest you make your Internet Explore more secure.



Extra Goodies

• It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
  Strong passwords: How to create and use them then consider a password keeper, to keep all your passwords safe.
  
  
• Keep Windows updated by regularly checking their website at: http://windowsupdate.microsoft.com/
  This will ensure your computer has always the latest security updates available installed on your computer.
  
  
• You should run an updated scan with MalwareBytes' Anti-Malware weekly. Instructions are included below:
  
  
  • Open Malwarebytes' Anti-Malware
    
  • Select the Update tab
    
  • Click Check for Updates
  
  
  
• Be weary of e-mails from unknown senders. Keep the following in mind as well: If it's to good to be true, then it more than likely is.
  
  
  
• FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.
  
  
• ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  
  
• WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
  • Green to go
    
  • Yellow for caution
    
  • Red to stop
  WOT has an addon available for Chrome and Opera.
  
  
• Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  
  
• In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
  
  Think Prevention.
  PC Safety and Security--What Do I Need?.

**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Cheers,
SweetTech.

thanks for the help. i feel alot better about the machine now. i got 18 posts now, 2 more and maybe a can go to your school and learn how to help other people like you do. of course everytime i try to sign up it always says "no slots available" you can close this thread. again thanks !!!

last log file from otl:

========== COMMANDS ==========
Restore points cleared and new OTL Restore Point set!

OTL by OldTimer - Version 3.2.22.3 log created on 04062011_152108

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.