BleepingComputer.com: Google and Bing keep redirecting after reboot

After every restart, in both Firefox and IE8, Google and Big searches are redirected. After 3 or 4 times of choosing the correct page I want from the "back" drop-down menu, I can finally get to that page, but EVERY time I open a new window in either browser and many times when I try another search within the same window, the redirect reoccurs. If I run both Anti-Malware and Zone Alarm when I encounter the redirect, they find and remove several items and the redirect stops. However, the virus must be reloading at some point. The redirection takes place too quickly for me to always catch the sites, but some of them are www.condemned.org, www.orisol.com, www.opensearch.org, www.nessmonster.com. I also was directed to this url: ss23.4876_20342.expand-search-goals.com.

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
  
• Please Do not Attach logs or put in code boxes.
  
• Tell me about any problems that have occurred during the fix.
  
• Tell me of any other symptoms you may be having as these can help also.
  
• Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.

• The application window will appear
  
• Click the Disable button to disable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

Download DDS:

Please download DDS by sUBs from one of the links below and save it to your desktop:


Download DDS and save it to your desktop

Link1
Link2
Link3

Please disable any anti-malware program that will block scripts from running before running DDS.


• Double-Click on dds.scr and a command window will appear. This is normal.
  
• Shortly after two logs will appear:
  
  • DDS.txt
    
  • Attach.txt
  
  
• A window will open instructing you save & post the logs
  
• Save the logs to a convenient place such as your desktop
  
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
  
• Now double-click on RKUnhookerLE.exe to run it.
  
• Click the Report tab, then click Scan.
  
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  
• Wait till the scanner has finished and then click File, Save Report.
  
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".


information and logs:

In your next post I need the following


• .logs from DDS
  
• log from RKUnHooker
  
• let me know of any problems you may have had

Gringo

Gringo

Thanks very much for your assistance. Here are the logs you requested. When may I re-enable my CD Emulator Drivers?

Karen

DDS Logs:

defogger_disable by jpshortstuff (23.02.10.1)
Log created at 13:52 on 26/03/2011 (Karen)

Checking for autostart values...
HKCU\~\Run values retrieved.
HKLM\~\Run values retrieved.

Checking for services/drivers...


-=E.O.F=-

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 6/7/2008 3:39:40 PM
System Uptime: 3/31/2011 10:35:14 AM (12 hours ago)
.
Motherboard: ASUSTeK Computer INC. | | P5GC-MX/1333
Processor: Intel® Core™2 Duo CPU E4700 @ 2.60GHz | LGA 775 | 2599/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 40 GiB total, 15.165 GiB free.
D: is FIXED (NTFS) - 426 GiB total, 375.566 GiB free.
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is CDROM ()
L: is FIXED (FAT32) - 93 GiB total, 39.48 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Device ID: ACPI\PNP0303\4&2C575ACB&0
Manufacturer: (Standard keyboards)
Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PNP Device ID: ACPI\PNP0303\4&2C575ACB&0
Service: i8042prt
.
==== System Restore Points ===================
.
RP21: 3/15/2011 9:35:54 PM - Removed Adobe Reader X (10.0.1).
RP22: 3/15/2011 10:03:02 PM - Removed Java™ 6 Update 17
RP23: 3/15/2011 10:05:07 PM - Removed QuickTime
RP24: 3/15/2011 10:11:25 PM - Installed Java™ 6 Update 22
RP25: 3/15/2011 10:15:26 PM - Installed Java™ 6 Update 24
RP26: 3/15/2011 10:23:34 PM - Installed Adobe Reader X (10.0.1).
RP27: 3/16/2011 10:33:15 PM - System Checkpoint
RP28: 3/17/2011 11:23:22 PM - System Checkpoint
RP29: 3/19/2011 12:23:23 AM - System Checkpoint
RP30: 3/20/2011 1:23:26 AM - System Checkpoint
RP31: 3/21/2011 2:23:26 AM - System Checkpoint
RP32: 3/22/2011 3:23:26 AM - System Checkpoint
RP33: 3/23/2011 4:23:26 AM - System Checkpoint
RP34: 3/24/2011 5:23:25 AM - System Checkpoint
RP35: 3/24/2011 12:23:05 PM - Software Distribution Service 3.0
RP36: 3/25/2011 10:41:47 AM - Removed Adobe Reader X (10.0.1).
RP37: 3/25/2011 11:58:48 AM - Removed Windows Installer Clean Up
RP38: 3/25/2011 11:59:17 AM - Installed Windows Installer Clean Up
RP39: 3/25/2011 12:40:49 PM - Removed The Print Shop 22
RP40: 3/25/2011 1:37:29 PM - Installed Adobe Reader X (10.0.1).
RP41: 3/25/2011 1:40:13 PM - Removed Adobe Reader X (10.0.1).
RP42: 3/25/2011 1:48:17 PM - Installed Adobe Reader 9.4.0.
RP43: 3/25/2011 2:18:41 PM - Installed Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
RP44: 3/25/2011 2:18:47 PM - Installed AVG 2011
RP45: 3/25/2011 2:18:59 PM - Installed AVG 2011
RP46: 3/25/2011 3:05:21 PM - Removed Symantec AntiVirus
RP47: 3/26/2011 1:31:50 PM - Installed HiJackThis
RP48: 3/27/2011 1:52:46 PM - System Checkpoint
RP49: 3/28/2011 10:27:16 AM - Removed Microsoft Picture It! Publishing Silver 2001
RP50: 3/28/2011 10:54:41 AM - Installed The Print Shop 22
RP51: 3/28/2011 11:39:56 AM - Removed The Print Shop 22
RP52: 3/28/2011 11:56:08 AM - Installed The Print Shop 22
RP53: 3/29/2011 12:38:25 PM - System Checkpoint
RP54: 3/29/2011 4:27:27 PM - Installed QuickTime
RP55: 3/30/2011 4:38:25 PM - System Checkpoint
RP56: 3/31/2011 4:39:41 PM - System Checkpoint
.
==== Installed Programs ======================
.
Acronis True Image Workstation
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Photoshop 5.0 Limited Edition
Adobe Reader 9.4.3
AiO_Scan
AiOSoftware
APC PowerChute Personal Edition
Apple Application Support
Apple Software Update
Avery Wizard 3.1
AVG 2011
AVG PC Tuneup 2011
Belarc Advisor 7.2
BufferChm
Canon i450
Compatibility Pack for the 2007 Office system
Concord WinFax Plugin v3.0
Corel Painter X
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
Destinations
DeviceManagementQFolder
Disketch CD Label Software
DocProc
DriverAgent by TouchStone Software
EmailStripper 2.2
eSupportQFolder
Fax
Garmin Communicator Plugin
Garmin USB Drivers
GoToMeeting 4.5.0.457
GPL Ghostscript 8.63
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Image Zone Express
HP Imaging Device Functions 5.3
HP Photo and Imaging 2.3 - Scanjet 4600 Series
HP Product Assistant
HP PSC & OfficeJet 5.3.B
HP Solution Center & Imaging Support Tools 5.3
HP Update
HPProductAssistant
Intel® Graphics Media Accelerator Driver
IrfanView (remove only)
Java Auto Updater
Java™ 6 Update 24
LiveReg (Symantec Corporation)
Lotus SmartSuite - English
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Automated Troubleshooting Services Shim
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Standard for Students and Teachers
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Web Publishing Wizard 1.52
Mozilla Firefox (3.6.3)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB933579)
MWSnap 3
NCH Toolbox
Nero 8
neroxml
NewCopy
PaperPort Image Printer
Pattern Maker for cross stitch - v4 (Pro)
PCStitch
pdfFactory Pro
PDFill PDF Editor with FREE PDF Writer and Tools
PhotoPad Image Editor
PhotoStage Slideshow Producer
PitchPerfect Musical Instrument Tuner
Pixillion Image Converter
PlayPad
PowerArchiver 2006 v9.64
QuickTime
Readme
Realtek High Definition Audio Driver
Scan
ScannerCopy
ScanSoft PaperPort 11
ScanSoft PDF Create! 4
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Shockwave
Slice Audio File Splitter
Software Update for Web Folders
SolutionCenter
Stamp ID3 Tag Editor
Symantec WinFax PRO
TempoPerfect
The Print Shop 22
TrayApp
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB968220)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
VC 9.0 Runtime
VCRedistSetup
WebFldrs XP
WebReg
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
Windows Installer Clean Up
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3
XML Paper Specification Shared Components Pack 1.0
ZoneAlarm Pro
.
==== Event Viewer Messages From Past Week ========
.
3/31/2011 8:25:07 AM, error: BROWSER [8007] - The browser was unable to update the service status bits. The data is the error.
3/29/2011 10:37:04 PM, error: Print [6161] - The document Workout Sheet KAREN.xls owned by Karen failed to print on printer Canon PIXMA iP1500. Data type: NT EMF 1.008. Size of the spool file in bytes: 45188. Number of bytes printed: 45088. Total number of pages in the document: 1. Number of pages printed: 0. Client machine: \\KAREN. Win32 error code returned by the print processor: 0 (0x0).
3/28/2011 10:58:15 AM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service NMIndexingService with arguments "" in order to run the server: {E8933C4B-2C90-4A04-A677-E958D9509F1A}
3/25/2011 11:42:34 AM, error: Service Control Manager [7000] - The MCSTRM service failed to start due to the following error: The system cannot find the file specified.
3/24/2011 3:33:53 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: IntelIde
3/24/2011 3:32:25 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
.
==== End Of File ===========================

RKUnHooker log:

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xB8DA8000 C:\WINDOWS\system32\DRIVERS\igxpmp32.sys 5763072 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xA8341000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 4583424 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0xBF1F2000 C:\WINDOWS\System32\igxpdx32.DLL 2732032 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2154496 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2154496 bytes
0x804D7000 RAW 2154496 bytes
0x804D7000 WMIxWDM 2154496 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xBF04E000 C:\WINDOWS\System32\igxpdv32.DLL 1720320 bytes (Intel Corporation, Component GHAL Driver)
0xB8C73000 C:\WINDOWS\system32\DRIVERS\BCMDM.sys 872448 bytes (BCM, Modem Device Driver)
0xB9E22000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xA2F07000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xB9D96000 timntr.sys 389120 bytes (Acronis, Acronis True Image Backup Archive Explorer)
0xB8B86000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xA2FC4000 C:\WINDOWS\System32\vsdatant.sys 368640 bytes (Zone Labs, LLC, TrueVector Device Driver)
0xA30DC000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0x9DE5F000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xA3094000 C:\WINDOWS\system32\DRIVERS\avgtdix.sys 294912 bytes (AVG Technologies CZ, s.r.o., AVG Network connection watcher)
0xBF48D000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0x9D68B000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xA2ECB000 C:\WINDOWS\system32\DRIVERS\avgldx86.sys 245760 bytes (AVG Technologies CZ, s.r.o., AVG AVI Loader Driver)
0xB8BE4000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xB9F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0x9DF07000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xB9DF5000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA2F77000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xBF024000 C:\WINDOWS\System32\igxpgd32.dll 172032 bytes (Intel Corporation, Intel Graphics 2D Driver)
0x9DDBF000 C:\WINDOWS\system32\DRIVERS\AVGIDSDriver.Sys 163840 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Driver.)
0xB8D6C000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xA301E000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xB9F23000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xA306E000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0x9E12C000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xA831D000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB8D48000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB8C50000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xA2FA2000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E5000 ACPI_HAL 134400 bytes
0x806E5000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xB9EEB000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xB9F49000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xA3198000 C:\WINDOWS\system32\drivers\InCDFs.sys 122880 bytes (Nero AG, InCD File System Driver)
0xB9D63000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xB9D7D000 snapman.sys 102400 bytes (Acronis, Acronis Snapshot API)
0xB9F0B000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0x9E0EC000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xB9EC2000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB8C25000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x9D94A000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xB8C3C000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xB8D94000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xA3135000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xB9EAF000 WudfPf.sys 77824 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xBF012000 C:\WINDOWS\System32\igxprd32.dll 73728 bytes (Intel Corporation, Intel Graphics 2D Rotation Driver)
0xB9ED9000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xB9F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB8C14000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xB94BA000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0x9FAA8000 C:\WINDOWS\system32\DRIVERS\rspndr.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0xB94EA000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xBA2F8000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xB94AA000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0x9DB1F000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xBA2B8000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xB94CA000 C:\WINDOWS\System32\Drivers\AFS2K.SYS 57344 bytes (Oak Technology Inc., Audio File System)
0xBA0E8000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xA6B14000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xB946A000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xBA0C8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xBA2C8000 C:\WINDOWS\system32\DRIVERS\avgmfx86.sys 49152 bytes (AVG Technologies CZ, s.r.o., AVG Resident Shield Minifilter Driver)
0xB9377000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xA6AD4000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xB94DA000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xBA0B8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xB9397000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xA5C91000 C:\WINDOWS\system32\DRIVERS\AVGIDSFilter.Sys 40960 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Filter Driver.)
0xA7C5D000 C:\WINDOWS\system32\DRIVERS\AVGIDSShim.Sys 40960 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Loader Driver.)
0xBA0A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xBA218000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0x9E8B8000 C:\WINDOWS\system32\DRIVERS\secdrv.sys 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0xB9327000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xBA0F8000 AVGIDSEH.Sys 36864 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Helper Driver.)
0xBA0D8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xA3238000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xB949A000 C:\WINDOWS\system32\drivers\InCDPass.sys 36864 bytes (Nero AG, Nero InCD RW Filter Driver)
0xB948A000 C:\WINDOWS\system32\drivers\InCDRm.sys 36864 bytes (Nero AG, Nero MRW Filter Driver)
0xBA288000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0x9D033000 C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys 36864 bytes (Microsoft Corporation, IP FILTER DRIVER)
0xB9347000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xA6AE4000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0x9CBBB000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xA6B04000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xBA388000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xA78AE000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xBA440000 C:\WINDOWS\system32\DRIVERS\tifsfilt.sys 32768 bytes (Acronis, Acronis True Image File System Filter)
0xBA380000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xBA348000 C:\WINDOWS\system32\DRIVERS\atl02_xp.sys 28672 bytes (Attansic Technology corporation., Attansic Fast Ethernet Controller ndis miniport driver)
0xA78C6000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0x9EC3E000 C:\DOCUME~1\Karen\LOCALS~1\Temp\mbr.sys 28672 bytes
0xBA328000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xA7CDD000 C:\WINDOWS\system32\DRIVERS\usbprint.sys 28672 bytes (Microsoft Corporation, USB Printer driver)
0xA62D8000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xBA390000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xBA3B8000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xBA378000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xA78BE000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xBA338000 avgrkx86.sys 20480 bytes (AVG Technologies CZ, s.r.o., AVG Anti-Rootkit Driver)
0xA78B6000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xBA330000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xBA3A8000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xBA3B0000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xBA3A0000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xBA3F0000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xBA4C0000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0x9FB7C000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xB9618000 C:\WINDOWS\system32\drivers\mbam.sys 16384 bytes (Malwarebytes Corporation, Malwarebytes' Anti-Malware)
0xB8AE5000 C:\WINDOWS\system32\drivers\MODEMCSA.sys 16384 bytes (Microsoft Corporation, Unimodem CSA Filter)
0xB9D23000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0x9E070000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xB9604000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xA0AD2000 C:\WINDOWS\system32\DRIVERS\usbscan.sys 16384 bytes (Microsoft Corporation, USB Scanner Driver)
0xBA4B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0x9DF64000 C:\Documents and Settings\All Users\Application Data\CanonBJ\IJPrinter\CNMWINDOWS\Canon i450 Installer\Inst2\cnmpar21.sys 12288 bytes (CANON INC., BJ Printer Port Driver Cnmpar21)
0xBA4BC000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xB9CD7000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xA78EA000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xA82E1000 C:\WINDOWS\System32\Drivers\InCDrec.SYS 12288 bytes (Nero AG, Nero InCD File System Recognizer)
0x9FB74000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xBA5A4000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xA82DD000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xBA5EC000 C:\WINDOWS\system32\DRIVERS\ASACPI.sys 8192 bytes (-, ATK0110 ACPI Utility)
0xBA65A000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xBA5AE000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xA0789000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xBA658000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xBA5AC000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xBA5A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xBA65E000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0x9FD7A000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xBA5E6000 C:\WINDOWS\system32\drivers\pmemnt.sys 8192 bytes (Microsoft Corporation, Physical Memory Driver)
0xBA660000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xBA5F2000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xBA632000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xBA5AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xBA7C9000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xA5BF6000 C:\WINDOWS\System32\Drivers\BANTExt.sys 4096 bytes
0x9EC10000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xA6BCE000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xBA670000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================
WARNING: Virus alike driver modification [bthpan.sys]
WARNING: Virus alike driver modification [sffp_mmc.sys]
WARNING: Virus alike driver modification [hsfdpsp2.sys]
WARNING: Virus alike driver modification [atinrvxx.sys]
0x8A6A0BDF Unknown page with executable code, 1057 bytes
WARNING: Virus alike driver modification [sffp_sd.sys]
WARNING: Virus alike driver modification [wadv08nt.sys]
WARNING: Virus alike driver modification [ati1mdxx.sys]
WARNING: Virus alike driver modification [cpqdap01.sys]
WARNING: Virus alike driver modification [wadv07nt.sys]
WARNING: Virus alike driver modification [mdmxsdk.sys]
WARNING: Virus alike driver modification [wadv09nt.sys]
WARNING: Virus alike driver modification [sffdisk.sys]
WARNING: Virus alike driver modification [wadv11nt.sys]
WARNING: Virus alike driver modification [nikedrv.sys]
WARNING: Virus alike driver modification [rio8drv.sys]
WARNING: Virus alike driver modification [riodrv.sys]
WARNING: Virus alike driver modification [ati1pdxx.sys]
WARNING: Virus alike driver modification [usbvideo.sys]
WARNING: Virus alike driver modification [mtlmnt5.sys]
WARNING: Virus alike driver modification [mutohpen.sys]
WARNING: Virus alike driver modification [slnt7554.sys]
WARNING: Virus alike driver modification [mtlstrm.sys]
WARNING: Virus alike driver modification [slwdmsup.sys]
WARNING: Virus alike driver modification [recagent.sys]
WARNING: Virus alike driver modification [atinmdxx.sys]
WARNING: Virus alike driver modification [atinttxx.sys]
WARNING: Virus alike driver modification [diskdump.sys]
WARNING: Virus alike driver modification [wacompen.sys]
0x8A69DA64 Unknown page with executable code, 1436 bytes
WARNING: Virus alike driver modification [smclib.sys]
WARNING: Virus alike driver modification [hdaudio.sys]
WARNING: Virus alike driver modification [tape.sys]
WARNING: Virus alike driver modification [nwrdr.sys]
WARNING: Virus alike driver modification [s3gnbm.sys]
WARNING: Virus alike driver modification [bthenum.sys]
WARNING: Virus alike driver modification [ntmtlfax.sys]
WARNING: Virus alike driver modification [bthusb.sys]
WARNING: Virus alike driver modification [nv4_mini.sys]
WARNING: Virus alike driver modification [hidir.sys]
WARNING: Virus alike driver modification [rmcast.sys]
WARNING: Virus alike driver modification [ati1ttxx.sys]
WARNING: Virus alike driver modification [tsbvcap.sys]
WARNING: Virus alike driver modification [hsfbs2s2.sys]
WARNING: Virus alike driver modification [watv06nt.sys]
WARNING: Virus alike driver modification [sonydcam.sys]
WARNING: Virus alike driver modification [watv10nt.sys]
WARNING: Virus alike driver modification [hidbth.sys]
WARNING: Virus alike driver modification [usbcamd.sys]
WARNING: Virus alike driver modification [usbcamd2.sys]
WARNING: Virus alike driver modification [cinemst2.sys]
WARNING: Virus alike driver modification [ati1snxx.sys]
WARNING: Virus alike driver modification [bthport.sys]
WARNING: Virus alike driver modification [atinsnxx.sys]
WARNING: Virus alike driver modification [ati1xbxx.sys]
WARNING: Virus alike driver modification [rndismp.sys]
WARNING: Virus alike driver modification [rndismpx.sys]
WARNING: Virus alike driver modification [ati1raxx.sys]
WARNING: Virus alike driver modification [atmepvc.sys]
WARNING: Virus alike driver modification [atinxbxx.sys]
WARNING: Virus alike driver modification [ati2mtaa.sys]
WARNING: Virus alike driver modification [rawwan.sys]
0x8A69C288 Unknown page with executable code, 3448 bytes
WARNING: Virus alike driver modification [ati1xsxx.sys]
WARNING: Virus alike driver modification [atmuni.sys]
WARNING: Virus alike driver modification [processr.sys]
WARNING: Virus alike driver modification [ati1tuxx.sys]
WARNING: Virus alike driver modification [bthprint.sys]
WARNING: Virus alike driver modification [crusoe.sys]
WARNING: Virus alike driver modification [amdk6.sys]
0x8A69E164 Unknown page with executable code, 3740 bytes
WARNING: Virus alike driver modification [amdk7.sys]
WARNING: Virus alike driver modification [bthmodem.sys]
WARNING: Virus alike driver modification [nmnt.sys]
WARNING: Virus alike driver modification [slntamr.sys]
WARNING: Virus alike driver modification [sisagp.sys]
WARNING: Virus alike driver modification [viaagp.sys]
WARNING: Virus alike driver modification [agp440.sys]
WARNING: Virus alike driver modification [alim1541.sys]
WARNING: Virus alike driver modification [p3.sys]
WARNING: Virus alike driver modification [amdagp.sys]
0x8A6A2E4F Unknown page with executable code, 433 bytes
WARNING: Virus alike driver modification [uagp35.sys]
WARNING: Virus alike driver modification [agpcpq.sys]
WARNING: Virus alike driver modification [mtxparhm.sys]
WARNING: Virus alike driver modification [gagp30kx.sys]
WARNING: Virus alike driver modification [irbus.sys]
WARNING: Virus alike driver modification [tosdvd.sys]
WARNING: Virus alike driver modification [atinraxx.sys]
0xBA0C8000 WARNING: Virus alike driver modification [VolSnap.sys], 53248 bytes
WARNING: Virus alike driver modification [atmlane.sys]
WARNING: Virus alike driver modification [nwlnkspx.sys]
WARNING: Virus alike driver modification [ati1btxx.sys]
WARNING: Virus alike driver modification [atinbtxx.sys]
WARNING: Virus alike driver modification [vdmindvd.sys]
WARNING: Virus alike driver modification [rootmdm.sys]
WARNING: Virus alike driver modification [smbali.sys]
WARNING: Virus alike driver modification [rfcomm.sys]
0x8A6A0F3E Unknown thread object [ ETHREAD 0x8A5DBB58 ] TID: 200, 600 bytes
0x8A6A31C8 Unknown thread object [ ETHREAD 0x8A5DB8E0 ] TID: 204, 600 bytes
0x8A6A0B14 Unknown thread object [ ETHREAD 0x8A5DB668 ] , 600 bytes
WARNING: Virus alike driver modification [arp1394.sys]
WARNING: Virus alike driver modification [nic1394.sys]
WARNING: Virus alike driver modification [nwlnknb.sys]
WARNING: Virus alike driver modification [atinxsxx.sys]
WARNING: Virus alike driver modification [ati1rvxx.sys]
WARNING: Virus alike driver modification [mf.sys]
WARNING: Virus alike driver modification [hsfcxts2.sys]
WARNING: Virus alike driver modification [ati2mtag.sys]
WARNING: Virus alike driver modification [bridge.sys]
WARNING: Virus alike driver modification [atintuxx.sys]
WARNING: Virus alike driver modification [mcd.sys]
WARNING: Virus alike driver modification [sdbus.sys]
WARNING: Virus alike driver modification [AtiHdmi.sys]
WARNING: Virus alike driver modification [nwlnkipx.sys]
WARNING: Virus alike driver modification [mqac.sys]
WARNING: Virus alike driver modification [slnthal.sys]

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

In your next post I need the following


• Log from Combofix
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Gringo_pr,

Thanks for your continuing help. I am unable to run ComboFix because of the AVG software. I have uninstalled AVG (through Control Panel) per ComboFix's request, and shut down and rebooted twice after the initial restart that's part of the uninstall. There must still be some artifact hanging around because ComboFix will run for a period then gives me the same "Please uninstall AVG" message.

Karen

Hello

AVG right now is very hard to shut down long enough to run our scans and is actively going after some of our tools - for this reason we are going to have to remove it until we are finished

I would like you to uninstall AVG and run their AVG removal tool

Now try combofix again


Gringo

Gringo_pr,

Thanks for the AVG removal tool. It still left some files, which I manually deleted by searching for files with avg in the name. I was able to run ComboFix after that. The log follows and is attached. I got a pop up telling me a newer version of ComboFix was available but I chose NOT to update. Thank you again.

Karen
ComboFix 11-03-31.04 - Karen 04/01/2011 20:42:57.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1661 [GMT -5:00]
Running from: c:\documents and settings\Karen\Desktop\ComboFix.exe
FW: ZoneAlarm Pro Firewall *Disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
.
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Start Menu\Programs\Internet Explorer.lnk
c:\documents and settings\Karen\Application Data\.#
c:\documents and settings\Karen\Application Data\.#\MBX@14D4@384140.###
c:\documents and settings\Karen\Application Data\.#\MBX@14D4@384170.###
c:\documents and settings\Karen\Application Data\.#\MBX@14D4@3841A0.###
c:\documents and settings\Karen\Application Data\.#\MBX@950@384140.###
c:\documents and settings\Karen\Application Data\.#\MBX@950@384170.###
c:\documents and settings\Karen\Application Data\.#\MBX@950@3841A0.###
c:\documents and settings\Karen\Application Data\.#\MBX@98C@384140.###
c:\documents and settings\Karen\Application Data\.#\MBX@98C@384170.###
c:\documents and settings\Karen\Application Data\.#\MBX@98C@3841A0.###
c:\documents and settings\Karen\Application Data\.#\MBX@DDC@384140.###
c:\documents and settings\Karen\Application Data\.#\MBX@DDC@384170.###
c:\documents and settings\Karen\Application Data\.#\MBX@DDC@3841A0.###
c:\documents and settings\Karen\Application Data\.#\MBX@E8C@384140.###
c:\documents and settings\Karen\Application Data\.#\MBX@E8C@384170.###
c:\documents and settings\Karen\Application Data\.#\MBX@E8C@3841A0.###
c:\program files\Internet Explorer\SET46.tmp
c:\program files\Internet Explorer\SET47.tmp
c:\program files\Internet Explorer\SET49.tmp
.
Infected copy of c:\windows\system32\drivers\volsnap.sys was found and disinfected
Restored copy from - Kitty had a snack
.
((((((((((((((((((((((((( Files Created from 2011-03-02 to 2011-04-02 )))))))))))))))))))))))))))))))
.
.
2011-03-28 17:04 . 2011-03-28 17:04 84028 ----a-w- c:\windows\system32\drivers\AFS2K.SYS
2011-03-28 16:56 . 2011-03-28 16:57 -------- d-----w- c:\program files\Common Files\Broderbund
2011-03-28 16:56 . 2011-03-28 17:13 -------- d-----w- c:\program files\The Print Shop 22
2011-03-26 18:31 . 2011-03-26 18:31 388096 ----a-r- c:\documents and settings\Karen\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-03-26 18:31 . 2011-03-26 18:31 -------- d-----w- c:\program files\Trend Micro
2011-03-25 19:19 . 2011-03-25 19:19 -------- d--h--w- c:\documents and settings\All Users\Application Data\Common Files
2011-03-25 19:05 . 2011-03-25 19:18 -------- d-----w- c:\documents and settings\All Users\Application Data\MFAData
2011-03-25 16:59 . 2011-03-25 16:59 3584 ----a-r- c:\documents and settings\Karen\Application Data\Microsoft\Installer\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}\Icon386ED4E3.exe
2011-03-25 16:59 . 2011-03-25 16:59 -------- d-----w- c:\program files\Windows Installer Clean Up
2011-03-25 16:28 . 2011-03-25 18:48 -------- d-----w- c:\documents and settings\Karen\Local Settings\Application Data\NOS
2011-03-21 16:30 . 2011-03-21 16:30 -------- d-sh--w- c:\documents and settings\LocalService\PrivacIE
2011-03-16 03:11 . 2011-02-03 00:19 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-03-15 19:58 . 2011-03-15 19:58 -------- d-----w- c:\documents and settings\Karen\Local Settings\Application Data\Temp
2011-03-15 19:52 . 2011-03-25 18:34 -------- d-----w- c:\program files\Common Files\Adobe AIR
2011-03-15 18:59 . 2011-03-15 18:59 -------- d-----w- c:\program files\Citrix
2011-03-15 17:43 . 2009-07-27 23:17 135168 -c----w- c:\windows\system32\dllcache\shsvcs.dll
2011-03-15 16:45 . 2011-03-15 16:45 -------- d-sh--w- c:\documents and settings\Karen\IECompatCache
2011-03-15 01:10 . 2011-03-25 22:50 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2011-03-12 17:28 . 2011-03-12 17:28 103864 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll
2011-03-12 17:28 . 2011-03-12 17:28 103864 ----a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll
2011-03-09 01:24 . 2011-02-02 07:58 2067456 -c----w- c:\windows\system32\dllcache\lhmstscx.dll
2011-03-09 01:24 . 2011-01-27 11:57 677888 -c----w- c:\windows\system32\dllcache\lhmstsc.exe
2011-03-09 01:02 . 2011-03-09 01:02 -------- d-----w- c:\documents and settings\Karen\Application Data\Malwarebytes
2011-03-09 01:02 . 2010-12-20 23:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-09 01:02 . 2011-03-09 01:02 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-03-09 01:02 . 2010-12-20 23:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-09 01:02 . 2011-03-15 17:41 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-03 22:31 . 2011-02-03 02:40 472808 ----a-w- c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
2011-03-03 22:31 . 2011-02-03 02:40 472808 ----a-w- c:\windows\system32\deployJava1.dll
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-09 13:53 . 2004-08-04 05:56 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2004-08-04 05:56 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58 . 2008-06-07 20:34 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2008-06-07 20:34 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2004-08-04 05:56 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2004-08-04 05:56 290048 ----a-w- c:\windows\system32\atmfd.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PPScheduler"="c:\program files\ScanSoft\PaperPort\PPScheduler.exe" [2007-01-11 103976]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PPort11reminder"="c:\program files\ScanSoft\PaperPort\Ereg\Ereg.exe" [2006-11-16 35368]
"Zone Labs Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2006-03-16 755480]
"WinFaxAppPortStarter"="wfxsnt40.exe" [2002-12-12 45568]
"WFXSwtch"="c:\progra~1\WinFax\WFXSWTCH.exe" [2002-12-12 28160]
"TrueImageMonitor.exe"="c:\program files\Acronis\TrueImageWorkstation\TrueImageMonitor.exe" [2006-10-28 1115333]
"PaperPort PTD"="c:\program files\ScanSoft\PaperPort\pptd40nt.exe" [2007-01-11 30248]
"AcronisTimounterMonitor"="c:\program files\Acronis\TrueImageWorkstation\TimounterMonitor.exe" [2006-10-28 1852314]
"Acronis Scheduler2 Service"="c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe" [2006-10-28 135168]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2010-12-20 443728]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-01-31 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]
.
c:\documents and settings\Default User\Start Menu\Programs\Startup\
Controller.LNK - c:\program files\WinFax\WFXCTL32.EXE [2008-6-20 549888]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Controller.LNK - c:\program files\WinFax\WFXCTL32.EXE [2008-6-20 549888]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{A213B520-C6C2-11d0-AF9D-008029E1027E}"= "c:\program files\WinFax\WfxSeh32.Dll" [1998-07-27 38400]
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^APC UPS Status.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\APC UPS Status.lnk
backup=c:\windows\pss\APC UPS Status.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
backup=c:\windows\pss\McAfee Security Scan Plus.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^Karen^Start Menu^Programs^Startup^Controller.LNK]
path=c:\documents and settings\Karen\Start Menu\Programs\Startup\Controller.LNK
backup=c:\windows\pss\Controller.LNKStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Works Update Detection]
?\WkDetect.exe [?]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
c:\windows\system32\dumprep 0 -k [X]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]
2005-05-03 22:43 69632 ----a-r- c:\windows\ALCMTR.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AsioReg]
2005-10-30 00:16 73728 ----a-w- c:\windows\system32\CTASIO.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
2007-09-20 20:35 202024 ----a-w- c:\program files\Common Files\Nero\Lib\NMBgMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-06-11 02:02 15360 ----a-w- c:\windows\system32\ctfmon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTHelper]
2005-10-30 00:31 16384 ----a-w- c:\windows\CTHELPER.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTxfiHlp]
2005-10-30 00:31 18944 ----a-w- c:\windows\system32\CTXFIHLP.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2007-06-13 16:55 162584 ----a-w- c:\windows\system32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-05-08 21:24 54840 -c--a-w- c:\program files\Hewlett-Packard\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2007-06-13 16:56 142104 ----a-r- c:\windows\system32\igfxtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\InCD]
2007-09-20 15:35 1077032 ----a-w- c:\program files\Nero\Nero8\InCD\InCD.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IndexSearch]
2007-01-11 17:58 46632 ----a-w- c:\program files\ScanSoft\PaperPort\IndexSearch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ------w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
2007-03-01 20:57 153136 ----a-w- c:\program files\Common Files\Nero\Lib\NeroCheck.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\pdfFactory Pro Dispatcher v2]
2006-07-07 15:55 499712 ----a-w- c:\windows\system32\spool\drivers\w32x86\3\fppdis2a.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2007-06-13 16:55 138008 ----a-w- c:\windows\system32\igfxpers.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-03-18 02:53 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDCPL]
2007-06-13 18:49 16377344 ----a-r- c:\windows\RTHDCPL.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SecurDisc]
2007-09-20 15:36 2044712 ----a-w- c:\program files\Nero\Nero8\InCD\NBHGui.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SetDefaultMIDI]
2005-10-30 00:13 25600 ----a-w- c:\windows\MIDIDEF.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SkyTel]
2007-05-29 00:39 1826816 ----a-r- c:\windows\SkyTel.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSBkgdUpdate]
2006-10-25 14:03 210472 -c--a-w- c:\program files\Common Files\ScanSoft Shared\SSBkgdUpdate\SSBkgdUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2008-07-30 21:53 68856 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"VRSService"=2 (0x2)
"Nero BackItUp Scheduler 3"=2 (0x2)
"bepldr"=3 (0x3)
"PLFlash DeviceIoControl Service"=2 (0x2)
"McComponentHostService"=3 (0x3)
"JavaQuickStarterService"=2 (0x2)
"NMIndexingService"=3 (0x3)
"InCDsrv"=3 (0x3)
"gusvc"=3 (0x3)
"ALG"=2 (0x2)
"CiSvc"=3 (0x3)
"aspnet_state"=3 (0x3)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Acronis\\TrueImageWorkstation\\TrueImage.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\NetMeeting\\conf.exe"=
"c:\\Program Files\\FrostWire\\FrostWire.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"4100:UDP"= 4100:UDP:uPNP Router Control Port
"85:TCP"= 85:TCP:BroadWave Web Server
.
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [3/8/2011 8:02 PM 363344]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [3/8/2011 8:02 PM 20952]
S0 bromoeoy;bromoeoy;c:\windows\system32\drivers\ofifrsy.sys --> c:\windows\system32\drivers\ofifrsy.sys [?]
S0 fcvrw;fcvrw;c:\windows\system32\drivers\tasumf.sys --> c:\windows\system32\drivers\tasumf.sys [?]
S3 wdm_opl3sax;YAMAHA OPL3-SAx Audio Driver (WDM);c:\windows\system32\drivers\opl3sax.sys [5/13/2010 3:34 PM 54528]
.
Contents of the 'Scheduled Tasks' folder
.
2011-02-25 c:\windows\Tasks\pixillionShakeIcon.job
- c:\program files\NCH Software\Pixillion\pixillion.exe [2010-09-24 15:03]
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
Trusted Zone: questco.net\login
FF - ProfilePath - c:\documents and settings\Karen\Application Data\Mozilla\Firefox\Profiles\3xxv01g1.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - about:blank
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: BlockSite: {dd3d7613-0246-469d-bc65-2a3cc1668adc} - %profile%\extensions\{dd3d7613-0246-469d-bc65-2a3cc1668adc}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
ShellIconOverlayIdentifiers-{02696AD5-FF96-454b-9E00-81DA8B79B678} - (no file)
Notify-NavLogon - (no file)
MSConfigStartUp-8tsJfW5jt - c:\documents and settings\All Users\Application Data\8tsJfW5jt.exe
MSConfigStartUp-MpwyAANMfNijNuY - c:\documents and settings\All Users\Application Data\MpwyAANMfNijNuY.exe
MSConfigStartUp-NBKeyScan - c:\program files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe
MSConfigStartUp-Nitro PDF Printer Monitor - c:\program files\Nitro PDF\Professional\NitroPDFPrinterMonitor.exe
MSConfigStartUp-SunJavaUpdateSched - c:\program files\Java\jre6\bin\jusched.exe
MSConfigStartUp-T0afaDjL - c:\documents and settings\All Users\Application Data\T0afaDjL.exe
MSConfigStartUp-WinCalendarV3 - c:\program files\Sapro Systems WinCalendarV3\WinCalendarV3_SysTray.exe
AddRemove-_{91CABF8F-A81C-4CB0-A1B0-D55B25F1B150} - c:\program files\Corel\Corel Painter X\MSILauncher {91CABF8F-A81C-4CB0-A1B0-D55B25F1B150}
AddRemove-{50316C0A-CC2A-460A-9EA5-F486E54AC17D}_is1 - c:\program files\AVG\AVG PC Tuneup 2011\unins000.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-01 20:47
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(2244)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\SCardSvr.exe
c:\program files\Common Files\Acronis\Schedule2\schedul2.exe
c:\program files\APC\APC PowerChute Personal Edition\mainserv.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\WFXSVC.EXE
c:\program files\WinFax\WFXMOD32.EXE
c:\windows\system32\wfxsnt40.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2011-04-01 20:50:23 - machine was rebooted
ComboFix-quarantined-files.txt 2011-04-02 01:50
.
Pre-Run: 17,862,336,512 bytes free
Post-Run: 17,866,170,368 bytes free
.
- - End Of File - - 29398B607733F3BC97FFF06B6BDE8D28

Gringo_pr

My apologies. I included the wrong ComboFix log. I did not install Windows recovery Console the first time I ran ComboFix. I restarted ComboFix and installed the recovery console. Here is the log from that:

ComboFix 11-04-01.01 - Karen 04/01/2011 20:59:23.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1611 [GMT -5:00]
Running from: c:\documents and settings\Karen\Desktop\ComboFix.exe
FW: ZoneAlarm Pro Firewall *Disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
.
.
((((((((((((((((((((((((( Files Created from 2011-03-02 to 2011-04-02 )))))))))))))))))))))))))))))))
.
.
2011-03-28 17:04 . 2011-03-28 17:04 84028 ----a-w- c:\windows\system32\drivers\AFS2K.SYS
2011-03-28 16:56 . 2011-03-28 16:57 -------- d-----w- c:\program files\Common Files\Broderbund
2011-03-28 16:56 . 2011-03-28 17:13 -------- d-----w- c:\program files\The Print Shop 22
2011-03-26 18:31 . 2011-03-26 18:31 388096 ----a-r- c:\documents and settings\Karen\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-03-26 18:31 . 2011-03-26 18:31 -------- d-----w- c:\program files\Trend Micro
2011-03-25 19:19 . 2011-03-25 19:19 -------- d--h--w- c:\documents and settings\All Users\Application Data\Common Files
2011-03-25 19:05 . 2011-03-25 19:18 -------- d-----w- c:\documents and settings\All Users\Application Data\MFAData
2011-03-25 16:59 . 2011-03-25 16:59 3584 ----a-r- c:\documents and settings\Karen\Application Data\Microsoft\Installer\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}\Icon386ED4E3.exe
2011-03-25 16:59 . 2011-03-25 16:59 -------- d-----w- c:\program files\Windows Installer Clean Up
2011-03-25 16:28 . 2011-03-25 18:48 -------- d-----w- c:\documents and settings\Karen\Local Settings\Application Data\NOS
2011-03-21 16:30 . 2011-03-21 16:30 -------- d-sh--w- c:\documents and settings\LocalService\PrivacIE
2011-03-16 03:11 . 2011-02-03 00:19 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-03-15 19:58 . 2011-03-15 19:58 -------- d-----w- c:\documents and settings\Karen\Local Settings\Application Data\Temp
2011-03-15 19:52 . 2011-03-25 18:34 -------- d-----w- c:\program files\Common Files\Adobe AIR
2011-03-15 18:59 . 2011-03-15 18:59 -------- d-----w- c:\program files\Citrix
2011-03-15 17:43 . 2009-07-27 23:17 135168 -c----w- c:\windows\system32\dllcache\shsvcs.dll
2011-03-15 16:45 . 2011-03-15 16:45 -------- d-sh--w- c:\documents and settings\Karen\IECompatCache
2011-03-15 01:10 . 2011-03-25 22:50 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2011-03-12 17:28 . 2011-03-12 17:28 103864 ----a-w- c:\program files\Mozilla Firefox\plugins\nppdf32.dll
2011-03-12 17:28 . 2011-03-12 17:28 103864 ----a-w- c:\program files\Internet Explorer\Plugins\nppdf32.dll
2011-03-09 01:24 . 2011-02-02 07:58 2067456 -c----w- c:\windows\system32\dllcache\lhmstscx.dll
2011-03-09 01:24 . 2011-01-27 11:57 677888 -c----w- c:\windows\system32\dllcache\lhmstsc.exe
2011-03-09 01:02 . 2011-03-09 01:02 -------- d-----w- c:\documents and settings\Karen\Application Data\Malwarebytes
2011-03-09 01:02 . 2010-12-20 23:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-09 01:02 . 2011-03-09 01:02 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-03-09 01:02 . 2010-12-20 23:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-09 01:02 . 2011-03-15 17:41 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-03 22:31 . 2011-02-03 02:40 472808 ----a-w- c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
2011-03-03 22:31 . 2011-02-03 02:40 472808 ----a-w- c:\windows\system32\deployJava1.dll
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-09 13:53 . 2004-08-04 05:56 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2004-08-04 05:56 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58 . 2008-06-07 20:34 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2008-06-07 20:34 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2004-08-04 05:56 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2004-08-04 05:56 290048 ----a-w- c:\windows\system32\atmfd.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PPScheduler"="c:\program files\ScanSoft\PaperPort\PPScheduler.exe" [2007-01-11 103976]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PPort11reminder"="c:\program files\ScanSoft\PaperPort\Ereg\Ereg.exe" [2006-11-16 35368]
"Zone Labs Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2006-03-16 755480]
"WinFaxAppPortStarter"="wfxsnt40.exe" [2002-12-12 45568]
"WFXSwtch"="c:\progra~1\WinFax\WFXSWTCH.exe" [2002-12-12 28160]
"TrueImageMonitor.exe"="c:\program files\Acronis\TrueImageWorkstation\TrueImageMonitor.exe" [2006-10-28 1115333]
"PaperPort PTD"="c:\program files\ScanSoft\PaperPort\pptd40nt.exe" [2007-01-11 30248]
"AcronisTimounterMonitor"="c:\program files\Acronis\TrueImageWorkstation\TimounterMonitor.exe" [2006-10-28 1852314]
"Acronis Scheduler2 Service"="c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe" [2006-10-28 135168]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2010-12-20 443728]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-01-31 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-03-18 421888]
.
c:\documents and settings\Default User\Start Menu\Programs\Startup\
Controller.LNK - c:\program files\WinFax\WFXCTL32.EXE [2008-6-20 549888]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Controller.LNK - c:\program files\WinFax\WFXCTL32.EXE [2008-6-20 549888]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{A213B520-C6C2-11d0-AF9D-008029E1027E}"= "c:\program files\WinFax\WfxSeh32.Dll" [1998-07-27 38400]
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^APC UPS Status.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\APC UPS Status.lnk
backup=c:\windows\pss\APC UPS Status.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
backup=c:\windows\pss\McAfee Security Scan Plus.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^Karen^Start Menu^Programs^Startup^Controller.LNK]
path=c:\documents and settings\Karen\Start Menu\Programs\Startup\Controller.LNK
backup=c:\windows\pss\Controller.LNKStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Works Update Detection]
?\WkDetect.exe [?]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
c:\windows\system32\dumprep 0 -k [X]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]
2005-05-03 22:43 69632 ----a-r- c:\windows\ALCMTR.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AsioReg]
2005-10-30 00:16 73728 ----a-w- c:\windows\system32\CTASIO.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
2007-09-20 20:35 202024 ----a-w- c:\program files\Common Files\Nero\Lib\NMBgMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-06-11 02:02 15360 ----a-w- c:\windows\system32\ctfmon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTHelper]
2005-10-30 00:31 16384 ----a-w- c:\windows\CTHELPER.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTxfiHlp]
2005-10-30 00:31 18944 ----a-w- c:\windows\system32\CTXFIHLP.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2007-06-13 16:55 162584 ----a-w- c:\windows\system32\hkcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-05-08 21:24 54840 -c--a-w- c:\program files\Hewlett-Packard\HP Software Update\hpwuSchd2.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2007-06-13 16:56 142104 ----a-r- c:\windows\system32\igfxtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\InCD]
2007-09-20 15:35 1077032 ----a-w- c:\program files\Nero\Nero8\InCD\InCD.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IndexSearch]
2007-01-11 17:58 46632 ----a-w- c:\program files\ScanSoft\PaperPort\IndexSearch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 ------w- c:\program files\Messenger\msmsgs.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
2007-03-01 20:57 153136 ----a-w- c:\program files\Common Files\Nero\Lib\NeroCheck.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\pdfFactory Pro Dispatcher v2]
2006-07-07 15:55 499712 ----a-w- c:\windows\system32\spool\drivers\w32x86\3\fppdis2a.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2007-06-13 16:55 138008 ----a-w- c:\windows\system32\igfxpers.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-03-18 02:53 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RTHDCPL]
2007-06-13 18:49 16377344 ----a-r- c:\windows\RTHDCPL.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SecurDisc]
2007-09-20 15:36 2044712 ----a-w- c:\program files\Nero\Nero8\InCD\NBHGui.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SetDefaultMIDI]
2005-10-30 00:13 25600 ----a-w- c:\windows\MIDIDEF.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SkyTel]
2007-05-29 00:39 1826816 ----a-r- c:\windows\SkyTel.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSBkgdUpdate]
2006-10-25 14:03 210472 -c--a-w- c:\program files\Common Files\ScanSoft Shared\SSBkgdUpdate\SSBkgdUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2008-07-30 21:53 68856 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"VRSService"=2 (0x2)
"Nero BackItUp Scheduler 3"=2 (0x2)
"bepldr"=3 (0x3)
"PLFlash DeviceIoControl Service"=2 (0x2)
"McComponentHostService"=3 (0x3)
"JavaQuickStarterService"=2 (0x2)
"NMIndexingService"=3 (0x3)
"InCDsrv"=3 (0x3)
"gusvc"=3 (0x3)
"ALG"=2 (0x2)
"CiSvc"=3 (0x3)
"aspnet_state"=3 (0x3)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Acronis\\TrueImageWorkstation\\TrueImage.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\Hewlett-Packard\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\NetMeeting\\conf.exe"=
"c:\\Program Files\\FrostWire\\FrostWire.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"4100:UDP"= 4100:UDP:uPNP Router Control Port
"85:TCP"= 85:TCP:BroadWave Web Server
.
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [3/8/2011 8:02 PM 363344]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [3/8/2011 8:02 PM 20952]
S0 bromoeoy;bromoeoy;c:\windows\system32\drivers\ofifrsy.sys --> c:\windows\system32\drivers\ofifrsy.sys [?]
S0 fcvrw;fcvrw;c:\windows\system32\drivers\tasumf.sys --> c:\windows\system32\drivers\tasumf.sys [?]
S3 wdm_opl3sax;YAMAHA OPL3-SAx Audio Driver (WDM);c:\windows\system32\drivers\opl3sax.sys [5/13/2010 3:34 PM 54528]
.
Contents of the 'Scheduled Tasks' folder
.
2011-02-25 c:\windows\Tasks\pixillionShakeIcon.job
- c:\program files\NCH Software\Pixillion\pixillion.exe [2010-09-24 15:03]
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
Trusted Zone: questco.net\login
FF - ProfilePath - c:\documents and settings\Karen\Application Data\Mozilla\Firefox\Profiles\3xxv01g1.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - about:blank
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: BlockSite: {dd3d7613-0246-469d-bc65-2a3cc1668adc} - %profile%\extensions\{dd3d7613-0246-469d-bc65-2a3cc1668adc}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-04-01 21:01
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10o_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(3608)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2011-04-01 21:02:16
ComboFix-quarantined-files.txt 2011-04-02 02:02
ComboFix2.txt 2011-04-02 01:50
.
Pre-Run: 17,864,384,512 bytes free
Post-Run: 17,842,139,136 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - CA432693787961E2126276964DB13E14

Sorry for the mistake.
Karen

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.4.3

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.

Clear your Java Cache

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
  
  • On the General tab, under Temporary Internet Files, click the Settings button.
    
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    Applications and Applets
    Trace and Log Files
    
    
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    
  • Click OK to leave the Temporary Files Window
    
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
  
• Save any unsaved work. TFC will close all open application windows.
  
• Double-click TFC.exe to run the program.
  
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

I would like you to rerun MBAM


• Double-click mbam icon
  
• go to the update tab at the top
  
• click on check for updates
  
• If an update is found, it will download and install the latest version.
  
• Once the program has loaded, select Perform quick scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
    
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
  
• Save HijackThis Installer to your desktop.
  
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
  
• Click on Install.
  
• It will create a HijackThis icon on the desktop.
  
• Once installed it will launch Hijackthis.
  
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  
• Come back here to this thread and Paste the log in your next reply.
  
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

In your next post I need the following


• Log From MBAM
  
• report from Hijackthis
  
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Gringo_pr

Thanks for the FoxIt suggestion. I had Reader 10 installed and it has a glitch that prevented me from opening some pdf files on my payroll service's site. I had to uninstall 10 and go back to 9.4.x in order to view those files. However, FoxIt opened and displayed the files with no problems and it does require much less space.

Here is the Mbam log:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6262

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

4/3/2011 7:12:10 PM
mbam-log-2011-04-03 (19-12-10).txt

Scan type: Quick scan
Objects scanned: 148919
Time elapsed: 2 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

and here is the Hijack This log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:15:27 PM, on 4/3/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\WFXSVC.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wfxsnt40.exe
C:\PROGRA~1\WinFax\WFXSWTCH.exe
C:\Program Files\Acronis\TrueImageWorkstation\TrueImageMonitor.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Acronis\TrueImageWorkstation\TimounterMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\WinFax\WFXSWTCH.exe
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageWorkstation\TrueImageMonitor.exe
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageWorkstation\TimounterMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [PPScheduler] C:\Program Files\ScanSoft\PaperPort\PPScheduler.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - .DEFAULT User Startup: Controller.LNK = C:\Program Files\WinFax\WFXCTL32.EXE (User 'Default user')
O4 - Global Startup: Controller.LNK = C:\Program Files\WinFax\WFXCTL32.EXE
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: PDFill PDF Editor - {FB858B22-55E2-413f-87F5-30ADC5552151} - C:\Program Files\PlotSoft\PDFill\DownloadPDF.exe
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=67633
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/vwhpro/EN/install/gtdownlr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1212978139347
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1212978121081
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WinFax PRO (wfxsvc) - Symantec Corporation - C:\WINDOWS\system32\WFXSVC.EXE

--
End of file - 6468 bytes

I have searched with Google and Bing using IE and Firefox and the nasty re-director has not re-appeared - THANK YOU!


Since the AVG software created problems for me, what (if any) AV software do you recommend? Thanks so much for all the help.

Karen

Greetings

Here is a list of free antivirus that is at the top at this time

1) Antivir PersonalEdition Classic - Free anti-virus software for Windows. Detects and removes more than 50,000 viruses. Free support.
2) Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
3) avast! 4 Home Edition - Anti-virus program for Windows. The home edition is freeware for noncommercial users.


These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
  
• Click on the Scan button
  
• Put a check beside all of the items listed below (if present):
  
  
  O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini
  O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
  O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\WinFax\WFXSWTCH.exe
  O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
  O4 - .DEFAULT User Startup: Controller.LNK = C:\Program Files\WinFax\WFXCTL32.EXE (User 'Default user')
  O4 - Global Startup: Controller.LNK = C:\Program Files\WinFax\WFXCTL32.EXE
  
  
  
  
• Close all open windows and browsers/email, etc...
  
• Click on the "Fix Checked" button
  
• When completed, close the application.
  
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
  
• click on the ESET Online Scanner button
  
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the activex control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  
• Click on Advanced Settings, ensure the options
  
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
  
• Wait for the scan to finish
  
• Click on copy to clipboard and paste the results here in this topic
  
• you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

Gringo,

Thanks for the AV suggestions. Have you found one to be better than the others?

Here are the Eset results:
D:\Downloads post 060908\cbaffregistrybooster.exe Win32/RegistryBooster application
D:\Downloads post 060908\MusicManager.exe probably a variant of Win32/Adware.RK.AB application
D:\Old D Downloads\Nero 8 Ultra Edition 8.0.3.0\Toolbar.exe Win32/Toolbar.AskSBar application
D:\Old D Downloads\Nero 8 Ultra Edition 8.0.3.0\Nero PhotoShow Express\nero_photoshow_express_5_setup.exe Win32/Toolbar.AskSBar application
D:\Old D Downloads\Roxio\emc9rmv.exe probably a variant of Win32/StartPage.HJNNYMP trojan
D:\Old D Downloads\Screensaver Builder\fsaver.zip probably a variant of Win32/TrojanDownloader.Agent.JHYXVKC trojan
D:\Programs\Nero 8 Ultra Edition v8.1.1.0B\Nero-8.1.1.0b_eng_trial.exe Win32/Toolbar.AskSBar application
D:\Programs\Nero 8 Ultra Edition v8.1.1.0B\Nero-8.3.2.1b_eng_update.exe Win32/Toolbar.AskSBar application

Karen

Hello

I like them in the order listed

There are some minor things in your online scan that should be removed.


delete files

• Copy all text in the quote box (below)...to Notepad.
  

  Quote

  @echo off
  del /f /s /q "D:\Downloads post 060908\cbaffregistrybooster.exe"
  del /f /s /q "D:\Downloads post 060908\MusicManager.exe"
  del /f /s /q "D:\Old D Downloads\Nero 8 Ultra Edition 8.0.3.0\Toolbar.exe"
  del /f /s /q "D:\Old D Downloads\Nero 8 Ultra Edition 8.0.3.0\Nero PhotoShow Express\nero_photoshow_express_5_setup.exe"
  del /f /s /q "D:\Old D Downloads\Roxio\emc9rmv.exe"
  del /f /s /q "D:\Old D Downloads\Screensaver Builder\fsaver.zip"
  del /f /s /q "D:\Programs\Nero 8 Ultra Edition v8.1.1.0B\Nero-8.1.1.0b_eng_trial.exe"
  del /f /s /q "D:\Programs\Nero 8 Ultra Edition v8.1.1.0B\Nero-8.3.2.1b_eng_update.exe"
  del %0
  
  
• Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
  It should look like this: <--XP<--vista
  
• Double click on delfile.bat to execute it.
  A black CMD window will flash, then disappear...this is normal.
  
• The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

To re-enable your Emulation drivers, double click DeFogger to run the tool.

• The application window will appear
  
• Click the Re-enable button to re-enable your CD Emulation drivers
  
• Click Yes to continue
  
• A 'Finished!' message will appear
  
• Click OK
  
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
  
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  
• please copy and past the following into the box ComboFix /Uninstall and click OK.
  
• Note the space between the X and the /Uninstall, it needs to be there.
  
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it by yourself.
  
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:

• Go to Start > All Programs > Accessories > System Tools > System Restore
  
• Select Create a restore point, and Ok it.
  
• Next, go to Start > Run and type in cleanmgr
  
• choose your root drive (normally C:)
  
• after it calculates how much space you will save it will open up a new window
  
• Select the More options tab at the top of the window
  
• Choose the option to clean up system restore and OK it.
  
• go back to the disk clean up tab
  
• put a checkmark in all - except compress old files (leave this unchecked)
  
• click Ok then click yes

This will remove all restore points except the new one you just created and clean unneeded files


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
  
• Click once on the Security tab
  
• Click once on the Internet icon so it becomes highlighted.
  
• Click once on the Custom Level button.
  
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialise and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox

Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

Gringo,

Thanks very much for all the help. The Forum posts on How to Secure Firefox are a bit daunting - it will take me a while (and another cup of coffee) to work my way through them.

I have (gratefully) made a donation. Your help has been clear, concise and spot-on. I really appreciate it.

If I install Win Patrol, Spyblaster and MBAM, do I still need Zone Alarm?

Thanks again.

Karen

Hello

about securing firefox - start with the no script add/on when you get used to that then move to another (it does have a learning curve so don't do all at once)

Zone alarm I would not use anymore (use windows firewall) Firewalls are being done by the router now so it is not as important as once was



Thank you very much and you are most welcome.


gringo