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Startup Programs Too many

#1 User is offline   bethb1 

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Posted 26 March 2011 - 11:02 AM

so after much research and reading I believe I have found files that need to be removed or stopped from running on my computer,I have would like to send you a startup log,but my computer will not allow me to use your user DDS link?,
I believe some of these files we're left from viruses,I tried to disable one WebClient,but my computer would not allow that either.I believe these have been hidden on my computer for quite some time and are causing it to run slow.
So how can I send you a log of whats running so you guys can help me?Thanks and sorry if posted in wrong forum.
BTW, I will follow through with this event until finished.

#2 User is offline   bethb1 

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Posted 26 March 2011 - 12:31 PM

ok I believe I was able to save a DDS log,and posted it in Virus,Trojan,Spyware,and Malware Removal logs,but nobody will reply so IDK

#3 User is offline   Andrew 

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Posted 26 March 2011 - 01:13 PM

Now that your log is properly posted here, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.
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