This post has been edited by Budapest: 21 March 2011 - 05:38 PM
Reason for edit: Moved from Introductions ~BP
Page 1 of 1
intro need help
#1
Posted 19 March 2011 - 02:01 PM
I am new to this site and am looking for help cleanibg out "XP internet security 2011 unregistered version from my desktop. Have tried using rkill and maleware free. I cannott access the internet and loaded them via thumbdrive of laptop. Getting nowhere, can someone advise in laymans terms what will work, sincerely appreciated
#2
Posted 26 March 2011 - 07:35 PM
Hello.
Let's try this.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
~Blade
In your next reply, please include the following:
TDSSKiller log
Let's try this.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
- Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
Vista/Windows 7 users right-click and select Run As Administrator. - If TDSSKiller does not run, try renaming it.
- To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
- Click the Start Scan button.
- Do not use the computer during the scan
- If the scan completes with nothing found, click Close to exit.
- If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
- Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
- A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
- Copy and paste the contents of that file in your next reply.
~Blade
In your next reply, please include the following:
TDSSKiller log

If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
Become a BleepingComputer fan: Facebook
Follow us on Twitter!
Circle us on Google+
Share this topic:
Page 1 of 1

Help

Back to top









