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New member, which forum to post in?!

#1 User is offline   MillionsTx 

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Posted 19 March 2011 - 09:32 AM

Hi all! Found the site off several search engine results, just looking forward to getting some help :)

For a start my names Max and im a audio installer from Manchester, England, i like snowboarding and boxing.

My problems are various laptop problems that have stepped from various virus/malware but mainly the systemtool 2011 critter, where is the best place for me to post as there are so many subsections!

Thanks in advance!

#2 User is offline   boopme 

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Posted 19 March 2011 - 09:56 AM

If it's still systemtool ,let's start in the Am I Infected section of Security.


OH ,,hello and welcome :)
How do I get help? Who is helping me?
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#3 User is offline   Animal 

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Posted 19 March 2011 - 12:29 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
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