BleepingComputer.com: Trouble Removing Malware

Jump to content

Forum Rules

When posting your problem, do not run and post a ComboFix log. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.

To receive help, you should instead provide a detailed description of your problem, detailed word-for-word error messages that you are receiving, screenshots of strange behaviour, and your operating system. This information is much more useful to our helpers than a ComboFix log.


If you have not received help after three days, please post a link to your topic HERE.
Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

Trouble Removing Malware

#1 User is offline   Gus_19 

  • New Member
  • Pip
  • Find Topics
  • Group: Members
  • Posts: 1
  • Joined: 15-March 11

Posted 15 March 2011 - 09:33 AM

I recently determined my computer was infected with malware. Starting up in Safe Mode, I ran rkill (*.com version) and terminated two processes running. After which, I ran Malwarebytes, doing a full scan, but nothing was removed. The database is updated and I was wondering if and what I should do next?

This post has been edited by Budapest: 15 March 2011 - 04:35 PM
Reason for edit: Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


#2 User is offline   Budapest 

  • Bleepin' Cynic
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Moderator
  • Posts: 22,235
  • Joined: 11-November 06
  • Gender:Male

Posted 15 March 2011 - 04:35 PM

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users