Hello and welcome,run these ,post your logs and give us an update,thaks.
TFC by OT (Temp File Cleaner)
Please download
TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
Please perform a scan with
Eset Online Antiivirus Scanner.
This scan requires Internet Explorer,Opera or Firefox to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.- Click the green
button.
- Read the End User License Agreement and check the box:
- Check
.
- Click the
button.
- Accept any security warnings from your browser.
- Check
- Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
- Click the Start button.
- ESET will then download updates for itself, install itself, and begin scanning your computer.
- If offered the option to get information or buy software at any point, just close the window.
- The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
- When the scan completes, push
- Push
, and save the file to your desktop as ESETScan.txt.
- Push the
button, then Finish.
- Copy and paste the contents of ESETScan.txt in your next reply.
Note: A
log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click
>
Run..., then type or copy and paste everything in the code box below into the Open dialogue box:
C:\Program Files\ESET\EsetOnlineScanner\log.txt
- Click Ok and the scan results will open in Notepad.
- Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.
NOTE: In some instances if no malware is found there will be no log produced.
Rerun MBAM (MalwareBytes) like this:
Open MBAM in normal/regular mode and click
Update tab, select
Check for Updates,when done
click
Scanner tab,select
Quick scan and scan (normal mode).
After scan click
Remove Selected,
Post new scan log and
Reboot into normal mode.
The log is automatically saved and can be viewed by clicking the
Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
Help
Back to top
