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Cannot Start Ie After installing update, I am unable to use Internet Explorer

#1 User is offline   PPS 

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Posted 21 December 2005 - 06:19 PM

Hi,

I am using Windows 2000 professional. and IE 6. All was fine until I installed the updates for the computer and rebooted. Since then I cannot use IE.

The only place I can invoke it from is Start -> Programs -> Accessories -> Windows Explorer -Internet Explorer.

I have already tried removing the update from Admin Tools, as well as reinstalling IE

Please help.

Thanks in advance,
P

#2 User is offline   Enthusiast 

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Posted 22 December 2005 - 12:00 AM

If it works from the start menu then your shortcut is corrupted.

Make another shortcut in the start menu by right clicking on IE, choose "create shortcut" which will show up at the bottom of your start menu, and then drag the shortcut you created to your desktop.

Delete the old one.

Reinstall the updates you deleted.

This post has been edited by Enthusiast: 22 December 2005 - 12:01 AM

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Posted 22 December 2005 - 01:33 PM

Hi,

Tried doing that. Does not work. What else can I do?

Thanks,
P

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Posted 24 December 2005 - 05:26 AM

What updates did you originally install that created the problem?

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Posted 27 December 2005 - 06:36 PM

I installed the computer updates, in response to the pop up "updates ready for install". Did not bother checking which ones, since they always worked well before.
How can I check now?

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Posted 27 December 2005 - 11:16 PM

You can go to Windows Updates, which should have a link in the start menu and select "Review your update history".

You should see:
2000 Security Update for Windows 2000 (KB908523) Wednesday, December 14, 2005 Automatic Updates

Windows 2000 Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB905915) Wednesday, December 14, 2005 Automatic Updates

Windows 2000 Windows Malicious Software Removal Tool - December 2005 (KB890830) Wednesday, December 14, 2005 Automatic Updates

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Posted 28 December 2005 - 12:27 PM

I see the following two:
2000 Security Update for Windows 2000 (KB908523) Wednesday, December 14, 2005 Automatic Updates

Windows 2000 Cumulative Security Update for Internet Explorer 6 Service
Pack 1 (KB905915) Wednesday, December 14, 2005 Automatic Updates

But I do not see
Windows 2000 Windows Malicious Software Removal Tool - December 2005 (KB890830) Wednesday, December 14, 2005 Automatic Updates

I found this from Add/Remove Programs. I was not able to invoke "Windows Update" from the start menu.

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Posted 28 December 2005 - 08:58 PM

See if removing them resolves the problem.

Remove them and then reinstall them.

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Posted 29 December 2005 - 02:52 PM

Hi,

I tried removing and reinstalling the updates, but no luck.

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Posted 05 January 2006 - 11:24 AM

Try uninstalling IE 6 which will revert your version to IE 5

This article describes how to uninstall Microsoft Internet Explorer version 6.0 and return to your previous version of Internet Explorer on computers that are running any of the following operating systems: • Microsoft Windows 2000
http://support.microsoft.com/default.aspx?...kb;en-us;293907

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