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attack in hotmail

#1 User is offline   tellcee 

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Posted 03 March 2011 - 07:13 PM

i run msn hotmail,someone has got hold of my email and is sending emails to all my contacts.my son received 3 today and i was not even on my laptop could you please help me to resolve this problem please.(in simple terms please.)thanks

EDIT: Moved from AII to Am I Hacked forum ~ Hamluis.

This post has been edited by hamluis: 04 March 2011 - 10:16 AM
Reason for edit: Moved from XP to Am i Infected.

#2 User is offline   Broni 

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Posted 03 March 2011 - 07:19 PM

There are two possibilities.
Your Hotmail account has been hacked from the outside and in this case your only option is to close the account and create new one with better password.
Or...
Your computer is infected and your Hotmail login has been obtained through your computer.
If the latter, create new topic in "Am I Infected?' forum to see, if your computer is clean.
In the second case, your Hotmail account is not safe anymore, either.
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#3 User is offline   Romeo29 

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Posted 04 March 2011 - 09:55 PM

If you cannot access Hotmail, then try this link :
https://windowslivehelp.com/PasswordReset.aspx
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