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How would you reinstall Windows? Would you be using the CTRL+F11 feature to restore the computer to factory settings? If so, everything in the computer will be erased and a new image will be installed, conseuently there is no need to run scanners at all.
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#31
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Posted 08 March 2011 - 10:54 AM
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#32
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Posted 08 March 2011 - 11:52 AM
I've already done it, using the Dell CD ISO you suggested previously and then <CTRL> <F11>.
I re-scanned for viruses before restoring as a belt-and-braces* approach, just to see if there was anything still lurking. I thought it was probably a waste of time, but since I'd already spent the best part of 8 days trying to get the laptop back in service, another hour or two for the scans didn't seem too much trouble!
* I believe 'braces' are called 'suspenders' across the pond, which is where I assume you are located, given the time differences of our posts. 'Suspenders' in the UK has a very different connotation...
I re-scanned for viruses before restoring as a belt-and-braces* approach, just to see if there was anything still lurking. I thought it was probably a waste of time, but since I'd already spent the best part of 8 days trying to get the laptop back in service, another hour or two for the scans didn't seem too much trouble!
* I believe 'braces' are called 'suspenders' across the pond, which is where I assume you are located, given the time differences of our posts. 'Suspenders' in the UK has a very different connotation...
#33
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Posted 08 March 2011 - 12:02 PM
So, how is it doing now?
No request for help throughout private messaging will be attended.
If I have helped you, consider making a donation to help me continue the fight against Malware!
If I have helped you, consider making a donation to help me continue the fight against Malware!
#34
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Posted 09 April 2011 - 11:20 PM
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
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If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.
No request for help throughout private messaging will be attended.
If I have helped you, consider making a donation to help me continue the fight against Malware!
If I have helped you, consider making a donation to help me continue the fight against Malware!
