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Hi,
I need help. I have a System Tool spyware in my PC and I can't remove it. I tried Windows XP Repair Install to no avail. System Restore won't work as well. Please help. Thanks.
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Help!System Tool Problems I have a System Tool spyware in my PC and I can't remove it
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#2
- OBleepin Investigator
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Posted 27 February 2011 - 08:02 PM
Hello,
Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.
Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.
If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
Orange Blossom
Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.
Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.
If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
Orange Blossom
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.
Orange Blossom
An ounce of prevention is worth a pound of cure
SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript
Orange Blossom
An ounce of prevention is worth a pound of cure
SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript
#3
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Posted 28 February 2011 - 09:51 AM
Hi,
Thank you. But this is the thing. I have 2 user accounts in my computer. The other the System Tool spyware will appear. The other it will not. THe internet in the infected one will not work even with the LAN settings uncheck. In the other the internet will work. Can I do the preparation in the uninfected one and run the DDs and Gmer there? Thanks. Also I already did that and then suddenly the Gmer froze the PC so I have to restart again.
Thank you. But this is the thing. I have 2 user accounts in my computer. The other the System Tool spyware will appear. The other it will not. THe internet in the infected one will not work even with the LAN settings uncheck. In the other the internet will work. Can I do the preparation in the uninfected one and run the DDs and Gmer there? Thanks. Also I already did that and then suddenly the Gmer froze the PC so I have to restart again.
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