BleepingComputer.com: Cannot Get Into Safe Mode

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Cannot Get Into Safe Mode

#1 CCross

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Posted 15 February 2011 - 11:55 AM

My computer froze & I shut it down manually. When I turn it back on there is no option to run in safe mode, so I choose normal mode (have done this several times), then get the blue screen. The only way I can bypass this is to continually hit F8 so my Windows starts up. My grandson said I may have a trojan horse, how would I know? Is there another way to get into a safe mode? Any advice is greatfully appreciated. Thank you.

#2 boopme

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Posted 15 February 2011 - 12:22 PM

Let us see if we can get Safe mode to run.

Please download and run SafeBootKeyRepair.exe.

Once it has completed, please try booting into Safe Mode.

How do I get help? Who is helping me?
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#3 CCross

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Posted 17 February 2011 - 06:43 PM

Thank you for your assistance but I downloaded the SafeBootKeyRepair & got an error message : Unsupported Version will only run on Windows2000 or XP. I have Vista.

#4 boopme

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Posted 17 February 2011 - 07:08 PM

Hi, try is this way
Please download and SafeBootKeyRepair.exe.
Dont Run but save it to the desktop.

Now right-click the icon and choose "Run as Administrator".

Once it has completed, please try booting into Safe Mode.