Help
Hello,
My name is Patrick and this is my first time ever using this site/forum. I am looking for help because although I have a virus protection program I cannot seem to get these viruses off my computer.
Like I stated in the Topic Title there are a few viruses that do various things from, slow my computer way way down to things like redirect my browser and pull me out of programs to typical pop-ups and random noises/commercials.. Very strange, I know!
I am looking for someone to possibly help me run the program "ComboFix". I have heard good things about it and I am pretty desperate for help right about now! Thanks to whoever can help me resolve these issues I am having!
Please HELP!!!
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Multiple Viruses and Infections, please help!
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#2
- OBleepin Investigator
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- Group: Moderator
- Posts: 29,825
- Joined: 14-July 06
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Posted 31 January 2011 - 12:00 AM
Hello,
Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.
Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.
If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
Orange Blossom
Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.
Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.
If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
Orange Blossom
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.
Orange Blossom
An ounce of prevention is worth a pound of cure
SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript
Orange Blossom
An ounce of prevention is worth a pound of cure
SuperAntiSpyware, SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript
#3
- Bleepin' Cynic
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- Group: Moderator
- Posts: 22,235
- Joined: 11-November 06
- Gender:Male
Posted 31 January 2011 - 04:26 PM
Malware topic here: http://www.bleepingcomputer.com/forums/topic376751.html
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.
To avoid confusion, I am closing this topic.
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.
To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.
—George Bernard Shaw
—George Bernard Shaw
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