Help
Hello friends
I need ur help to find out why the task bar and all icons disappear when i boot my computer i.e. explorer.exe closes and opens repeatedly.
A possible reason to that may be that yesterday i used disk keeper to do boot time defragmentation on d: drive and also selected the "defragment the master file table" and after that the problem started appearing .
Please help!!!!!
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explorer.exe crashes repeatedly on bootup
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#2
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Posted 26 January 2011 - 10:28 AM
Open task manager and click on FILE - NEW TASK and type: explorer.exe (then press enter). What happens?
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#3
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Posted 27 January 2011 - 11:23 AM
Allan you are not understanding it's not that simple ,the problem is that it closes and after 5 secs it opens and this process just keeps repeating itself for about 10-15 minutes
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Posted 27 January 2011 - 11:35 AM
i say check computer for virus/Trojans and malware if you haven't all ready
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Posted 27 January 2011 - 12:15 PM
Piyush.Gupta, on 27 January 2011 - 11:23 AM, said:
Allan you are not understanding it's not that simple ,the problem is that it closes and after 5 secs it opens and this process just keeps repeating itself for about 10-15 minutes
That's what I wanted to know - if it does the same thing when you start it manually. If it does I agree with the poster above - time to think about a possible malware infection.
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#6
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Posted 27 January 2011 - 01:15 PM
Allan, on 27 January 2011 - 12:15 PM, said:
Piyush.Gupta, on 27 January 2011 - 11:23 AM, said:
Allan you are not understanding it's not that simple ,the problem is that it closes and after 5 secs it opens and this process just keeps repeating itself for about 10-15 minutes
That's what I wanted to know - if it does the same thing when you start it manually. If it does I agree with the poster above - time to think about a possible malware infection.
yes i hve checked my computer with malwarebytes antimalware and it found some malware but after cleaning them also the problem occurs
#7
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Posted 27 January 2011 - 01:23 PM
Malwarebytes is not an antivrus utility. I suggest you have the malware experts at this site check your system.
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#8
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Posted 27 January 2011 - 01:54 PM
Allan, on 27 January 2011 - 01:23 PM, said:
Malwarebytes is not an antivrus utility. I suggest you have the malware experts at this site check your system.
sorry ,i forgot to mention i use f secure 2011 internet security and it shows no problem
#9
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Posted 27 January 2011 - 02:12 PM
I'd still suggest you let the BC malware specialists check your system.
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#10
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Posted 27 January 2011 - 02:31 PM
Please start a post here: Am I Infected? and can you post the logs of your recent scans with Malwarebytes?
This post has been edited by cryptodan: 27 January 2011 - 02:35 PM
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#11
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Posted 17 February 2011 - 11:40 AM
MAlware log topic here.
http://www.bleepingcomputer.com/forums/topic378484.html/page__pid__2137498#entry2137498
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
To avoid confusion, I am closing this topic.
http://www.bleepingcomputer.com/forums/topic378484.html/page__pid__2137498#entry2137498
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.
Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.
To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?
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Staying Updated Calendar of Updates.
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