BleepingComputer.com: Redirected to this forum from Am I infected?

MOD EDIT: I would prefer you ask in the XP section on these items as they know them better than I. I felt it may be an XP issue before moving to the Malware section.
~~ boopme

System still very slow on start-up and during searches. What else can I do?
Checked the AVG PC tune-up utilities under system information. Hope this helps.

Name, Value, Advanced
Application Errors
Application Error: Faulting application rundll32.exe, version 5.1.2600.5512, faulting module hotplug.dll, version 5.1.2600.5512, fault address 0x00006901., 6/1/2010 7:39:16 PM
Application Error: Faulting application plugin-container.exe, version 1.9.2.3855, faulting module ntdll.dll, version 5.1.2600.5755, fault address 0x0000100b., 7/28/2010 2:28:54 AM
Application Error: Faulting application plugin-container.exe, version 1.9.2.3909, faulting module ntdll.dll, version 5.1.2600.5755, fault address 0x0000100b., 10/8/2010 12:23:30 PM
Application Error: Fault bucket 2030147522., 10/8/2010 12:24:11 PM
Application Error: Faulting application itunes.exe, version 8.2.1.6, faulting module quicktime.qts, version 7.62.14.0, fault address 0x00165b12., 12/24/2010 11:54:36 PM
Application Error: Faulting application bearshare.exe, version 9.0.0.0, faulting module bearshare.exe, version 9.0.0.0, fault address 0x007a7357., 1/13/2011 2:26:32 AM
Application Error: Faulting application wic.exe, version 1.0.0.0, faulting module wic.exe, version 1.0.0.0, fault address 0x000d0a18., 1/17/2011 1:39:15 AM
Application Error: Faulting application plugin-container.exe, version 1.9.2.3989, faulting module ntdll.dll, version 5.1.2600.5755, fault address 0x0000100b., 1/18/2011 3:42:55 PM
Application Error: Faulting application wic.exe, version 0.0.0.0, faulting module (null), version 0.0.0.0, fault address 0x00000000., 1/19/2011 6:24:06 PM

This post has been edited by boopme: 25 January 2011 - 08:26 PM

Try opening IE, then go Tools/Manage Add-ons.

Disable all browser add-ons and see how your system runs.

Let us know .

Louis

The issues above pertain to Firefox. plugin-container.exe is how Firefox handles plugins now.

Is there anything I can do to fix the above issues? I have lost my play list completely from iTunes and they were of no use in telling me where I might find it. It has to still be on my hard drive right? And slow...I'm aging as I type this.

I would remove Mozilla Firefox with the following: Revo Uninstaller Free, but before you do backup your data like bookmarks and stuff.

Not to trifle with your generosity, but what does Mozilla have to do with anything? I've had Mozilla for more than 2 yrs with no problems. My slowdown started only a couple of weeks ago. Please forgive my lack of understanding.

valianthunter, on 26 January 2011 - 02:01 PM, said:

Nothing. I'd be more inclined to look at something you downloaded with bearshare

This post has been edited by Allan: 26 January 2011 - 02:06 PM

valianthunter, on 25 January 2011 - 06:28 PM, said:

The bolded items are related to Mozilla - What is Plugin-Container.exe?

The BearShare is probably a toolbar that was installed, because when you installed BearShare you had it install the toolbar: http://support.mozilla.com/en-US/questions/700250

WIC I assume is World In Conflict

Quicktime.qts is more then likely Quicktime and has a addon/plugin associated with it.

Hotplug.dll is a tool used to remove devices that are still plugged in and turned on safely.

Please perform the requested action by me above.

cryptodan, Thank you for the explanation. May I please ask some clarifying questions? 1) When I take Mozilla off using the Revo Uninstaller, do I or should I put it back on? I will be destroying WIC disk immediately. My son did attempt to download bearshare, I have removed anything that resembles it that I could find. I did do a search for plugin-container.exe, and removed. Can I safely remove the hotplug.dll?

Sorry to be a pain. My understanding of how things work is very limited. I'm really good at doing what I'm told as long as it makes sense to me. Thank you for your patience.

hotplug.dll is probably unrelated.

1) Yes you can reinstall Mozilla Firefox from http://www.getfirefox.com

2) Plugin-container.exe will be removed when you remove Firefox, however, it will be reinstalled but we can disable if you want too.

great! one more question. I removed the application that provided netscape, explorer etc that came with the computer. How do I get the internet back without mozilla?

What are you using now to get on these forums?

Cincinnati Bell's Zoomtown

So you removed Internet Explorer?

Yes, I can't stand IE. Too many problems, redirects, etc...