Stuck in Antivirus Scan Removel

BleepingComputer.com: Stuck in Antivirus Scan Removel

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Stuck in Antivirus Scan Removel Can't connect to IE in Safemode but network is connected

#1 kamerlet

Member

Group: Members
Posts: 79
Joined: 03-August 09
Gender:Female
Location:Virginia

Posted 21 January 2011 - 07:40 PM

Greetings!

Working on removing the Antivirus Scan on my daughters Toshiba/Satellite running Vista. On regular start-up I can connect to the internet but get the general redirection to the rogue antivirus site. Also, unable to run any programs.

I am following the directions from Bleeping Computer to boot up in SafeMode Networking. My wireless connection indicates that I am connected but I am unable to connect to IE in either SafeMode or Safe Mode Networking. In SafeMode it indicates I can not diagnose connection problems. The signal is showing excellent and even when I try to establish a new connection it idicates I'm already connected but no webpage comes up.

Any suggestions on where to go from here?

Thanks!

If Jimmy cracks corn and nobody cares, why did they write a song about him?

#2 kamerlet

Member

Group: Members
Posts: 79
Joined: 03-August 09
Gender:Female
Location:Virginia

Posted 21 January 2011 - 08:47 PM

Ok I messed around with the proxy settings and I'm able to connect to IE. Proceeding with the Antivirus Scan directions.

If Jimmy cracks corn and nobody cares, why did they write a song about him?

#3 kamerlet

Member

Group: Members
Posts: 79
Joined: 03-August 09
Gender:Female
Location:Virginia

Posted 24 January 2011 - 08:35 PM

Latest update: I followed the steps for removal and it lasted about 48 hours. The Antivirus Scan is back. I'm going thru the steps again to see if it makes a difference.

Any suggestions on what to do if it doesn't??

Thanks.

If Jimmy cracks corn and nobody cares, why did they write a song about him?