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Scour Virus Frustration

#1 User is offline   Mman19 

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Posted 03 January 2011 - 12:57 PM

A few days a go, I noticed I was being redirected from Google search links to Scour.com, which included other (illegitimate) results. Despite my limited knowledge of viruses, I'm assuming I am infected with Malware, after grazing over this site.

Since I've had it, I tried a couple things including;
-Running CCleaner
-Running AVG Scans, which found an "Unhealable" trojan
-Scanning with SuperAntiSpyware, which also found infected files, which I deleted, but didn't solve the problem.
-Pounding fists on keyboard... lol.

So I'm kind of worried that a Trojan was found by AVG, and I hope I'm not dealing with multiple viruses here. My computer has been running slower than normal since this whole fiasco and I'm wondering if it's just Malware or something more. 0_o

Any help or knowledge that could be given would be much appreciated. Thanks in advance!

#2 User is offline   boopme 

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Posted 03 January 2011 - 10:40 PM

Hello, can you tell what the AVG infection was? Is this XP?

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware

  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware


Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.
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#3 User is offline   Mman19 

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Posted 04 January 2011 - 10:48 AM

So here's the MBAM log.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5454

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

1/4/2011 7:32:37 AM
mbam-log-2011-01-04 (07-32-37).txt

Scan type: Quick scan
Objects scanned: 161317
Time elapsed: 15 minute(s), 6 second(s)

Memory Processes Infected: 3
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 4
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
c:\Users\Owner\AppData\Roaming\microsoft\conhost.exe (Spyware.Passwords.XGen) -> 3688 -> Unloaded process successfully.
c:\Users\Owner\AppData\Roaming\dwm.exe (Trojan.FakeAV) -> 5088 -> Unloaded process successfully.
c:\Users\Owner\AppData\Local\Temp\csrss.exe (Trojan.Agent) -> 2684 -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\JCFSE7V7Z1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\SMH2B46TDP (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\conhost (Spyware.Passwords.XGen) -> Value: conhost -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Load (Trojan.Agent) -> Value: Load -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Video Library (Trojan.Agent) -> Value: Video Library -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell) -> Value: Shell -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Load (Trojan.Agent) -> Bad: (C:\Users\Owner\AppData\Local\Temp\csrss.exe) Good: () -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\regfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Owner\AppData\Roaming\microsoft\conhost.exe (Spyware.Passwords.XGen) -> Quarantined and deleted successfully.
c:\Users\Owner\AppData\Roaming\dwm.exe (Trojan.FakeAV) -> Quarantined and deleted successfully.
c:\Users\Owner\AppData\Local\Temp\csrss.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\Users\Owner\local settings\application data\windows server\admin.txt (Malware.Trace) -> Quarantined and deleted successfully.
c:\Windows\Tasks\{22116563-108c-42c0-a7ce-60161b75e508}.job (Trojan.Downloader) -> Quarantined and deleted successfully.


Unfortunately, since this whole ordeal, I can't get IE running, so I'll have to work on that before I can post the ESET log. <_<

Thank you so much for the help, BTW. My computer is actually functioning again! :thumbsup:

This post has been edited by Mman19: 04 January 2011 - 10:55 AM


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