Having checked various sites via Google, I appear to have a "typical" infection with the screnn shots shown on various websites being present on my PC.
Having worked with Bleeping Computer previously to remove such issues, I would like to know if you have a recommended removal procedure as all of the procedures shown on the various "googled" sites vary. I feel that I can trust you guys to supply an effective and thoroughly researched cure.
Many Thanks in Anticipation.
AH
Page 1 of 1
Infection by System Tools 2011 Do you have a standard removal procedure ?
#2
Posted 30 December 2010 - 11:13 AM
Hello wizard.
Please follow our Removal Guide here Remove System Tool and SystemTool .
You will move to the Automated Removal Instructions
After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How is it now?
Please follow our Removal Guide here Remove System Tool and SystemTool .
You will move to the Automated Removal Instructions
After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
How is it now?
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook
#3
Posted 30 December 2010 - 01:46 PM
Log File is as follows:
It appears that System Tools 2011 ha
It appears that System Tools 2011 ha
#4
Posted 30 December 2010 - 01:49 PM
Log File follows:
It appears that System Tools 2011 has succesfully been removed.
Thank you once again for your invaluable assistance.
Best Regards
AH
-------------------------------------
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 5422
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702
30/12/2010 18:08:56
mbam-log-2010-12-30 (18-08-56).txt
Scan type: Full scan (A:\|C:\|D:\|E:\|)
Objects scanned: 286065
Time elapsed: 46 minute(s), 8 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 1
Registry Data Items Infected: 13
Folders Infected: 1
Files Infected: 8
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{09F1ADAC-76D8-4D0F-99A5-5C907DADB988} (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3AA42713-5C1E-48E2-B432-D8BF420DD31D} (Rogue.AntiVirus2008) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{51B15F5A-E98B-4658-B9CB-9307B74773A7} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{AB71E94E-3DC4-41EB-BBD5-31E82C9FD1D4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IEBrowse Tool (Trojan.Zlob) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\mPlPf01804 (Rogue.SystemTool) -> Value: mPlPf01804 -> Quarantined and deleted successfully.
Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchURL (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com/search?q={searchTerms}) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\Default_Search_URL (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Search\SearchAssistant (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\(default) (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com/search?q=%s) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchURL (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com/search?q={searchTerms}) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Search Bar (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com/ie6.html) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search\SearchAssistant (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\(default) (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com/search?q=%s) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
Folders Infected:
c:\WINDOWS\SYSTEM32\512686 (Trojan.BHO) -> Quarantined and deleted successfully.
Files Infected:
c:\documents and settings\all users\application data\mplpf01804\mplpf01804.exe (Rogue.SystemTool) -> Quarantined and deleted successfully.
c:\WINDOWS\reggenieonuninstall.exe (Spyware.Passwords) -> Quarantined and deleted successfully.
c:\program files\applications\myd.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
c:\program files\applications\mym.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
c:\program files\applications\myp.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
c:\program files\applications\myv.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
c:\program files\applications\ot.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
c:\program files\applications\ts.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
It appears that System Tools 2011 has succesfully been removed.
Thank you once again for your invaluable assistance.
Best Regards
AH
-------------------------------------
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 5422
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702
30/12/2010 18:08:56
mbam-log-2010-12-30 (18-08-56).txt
Scan type: Full scan (A:\|C:\|D:\|E:\|)
Objects scanned: 286065
Time elapsed: 46 minute(s), 8 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 1
Registry Data Items Infected: 13
Folders Infected: 1
Files Infected: 8
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{09F1ADAC-76D8-4D0F-99A5-5C907DADB988} (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3AA42713-5C1E-48E2-B432-D8BF420DD31D} (Rogue.AntiVirus2008) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{51B15F5A-E98B-4658-B9CB-9307B74773A7} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{AB71E94E-3DC4-41EB-BBD5-31E82C9FD1D4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IEBrowse Tool (Trojan.Zlob) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\mPlPf01804 (Rogue.SystemTool) -> Value: mPlPf01804 -> Quarantined and deleted successfully.
Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchURL (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com/search?q={searchTerms}) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\Default_Search_URL (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Search\SearchAssistant (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\(default) (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com/search?q=%s) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchURL (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com/search?q={searchTerms}) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Search Bar (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com/ie6.html) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search\SearchAssistant (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\(default) (Hijack.SearchPage) -> Bad: (http://windiwsfsearch.com/search?q=%s) Good: (http://www.Google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
Folders Infected:
c:\WINDOWS\SYSTEM32\512686 (Trojan.BHO) -> Quarantined and deleted successfully.
Files Infected:
c:\documents and settings\all users\application data\mplpf01804\mplpf01804.exe (Rogue.SystemTool) -> Quarantined and deleted successfully.
c:\WINDOWS\reggenieonuninstall.exe (Spyware.Passwords) -> Quarantined and deleted successfully.
c:\program files\applications\myd.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
c:\program files\applications\mym.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
c:\program files\applications\myp.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
c:\program files\applications\myv.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
c:\program files\applications\ot.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
c:\program files\applications\ts.ico (Trojan.Zlob) -> Quarantined and deleted successfully.
#5
Posted 30 December 2010 - 03:42 PM
You're welcome!!
If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.
The easiest and safest way to do this is:
Tips to protect yourself against malware and reduce the potential for re-infection:
Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.
The easiest and safest way to do this is:
- Go to Start > Programs > Accessories > System Tools and click "System Restore".
- Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
- Then use Disk Cleanup to remove all but the most recently created Restore Point.
- Go to Start > Run and type: Cleanmgr
- Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
- Click the "More Options" tab, then click the "Clean up" button under System Restore.
- Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
- Click Yes, then click Ok.
- Click Yes again when prompted with "Are you sure you want to perform these actions?"
- Disk Cleanup will remove the files and close automatically.
Tips to protect yourself against malware and reduce the potential for re-infection:
- Simple and easy ways to keep your computer safe.
- How did I get infected?, With steps so it does not happen again!.
- Hardening Windows Security - Part 1 & Part 2.
- Configuring Internet Explorer for Practical Security and Privacy - How to Secure Your Web Browser.
- Your Guide To Staying Safe Online.
- Use Task Manager to close pop-up messages to safely exit malware attacks.
Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
How do I get help? Who is helping me?
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook
Staying Updated Calendar of Updates.
For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....
Become a BleepingComputer fan: Facebook
#6
Posted 30 December 2010 - 06:58 PM
All Done.
Thanks again - really appreciate your assistance once more.
Kindest Regards
AH
Thanks again - really appreciate your assistance once more.
Kindest Regards
AH
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