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Error code 39 Cannot load the driver for my Dvd/Cd device..

#1 RhonB

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Posted 28 December 2010 - 11:38 AM

I have tried the troubleshooting advice, uninstalling and re-installing but it does not fix it. I think the driver on my machine is corrupted. I cannot get the original driver from the CD that came with the computer...because the CD drive is not working...so...how can I get the driver to try a fresh one? And how exactly do I get it to load that driver?

Here are the drive's specs: TSST corp DVD+ RW TS-H653B

Driver Version: 5.1.2523.0

Please help, trying to install a new printer and can't do it without my CD drive...ack!!

Thanks

RhonB

#2 Broni

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Posted 28 December 2010 - 11:58 AM

Optical drives don't need any extra drivers.

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/982116
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

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#3 PolaBar

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Posted 28 December 2010 - 11:59 AM

You should be able to download the driver from your computer manufacturers website.

#4 Broni

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Posted 28 December 2010 - 12:02 PM

Quote

Optical drives don't need any extra drivers.

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#5 RhonB

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Posted 28 December 2010 - 01:03 PM

Thanks Broni! #3 worked! :thumbsup:

I had already tried step #1 before I posted and it didn't work so I went right to step #3.....

Thanks again...now I can install my new Christmas gift...hehehe.