BleepingComputer.com: Cannot detect internet connection

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Cannot detect internet connection

#1 User is offline   wow0130 

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Posted 24 December 2010 - 10:54 AM

The other day i tried to install AVG antivirus Free, but the installer didn't work because it said it couldn't detect an internet connection. I am using the same computer right now, and I am writing this which means I obviously am on the internet. My previous antivirus couldn't detect the internet either.

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#2 User is online   hamluis 

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Posted 24 December 2010 - 11:21 AM

Did you try another AV product, e.g., Avira Free or Avast?

Do you have any other problems with programs you have installed...displaying/exhibiting problems with your connection?

Can you connect to Windows Update and download/install updates?

Louis

#3 User is offline   wow0130 

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Posted 24 December 2010 - 11:27 AM

I just installed windows xp home edition on my computer about a month ago, and it has been having problems connecting to the internet through certain programs. The windows updater didn't work and Panda Cloud antivirus could't connect to the internet either.

#4 User is offline   dc3 

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Posted 24 December 2010 - 11:33 AM

Have you had AVG on this computer before?

Did you try to install the full installation file rather than the using the download manager? If not, try using this link to a site which will provide you with the full installation file.

Another option would be to use a different anti virus. From what I've found in my reading, AVG is becoming proprietorial, much like Norton, and is missing infections. I switched to Avast several months ago for this reason.

This post has been edited by dc3: 24 December 2010 - 11:38 AM


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