BleepingComputer.com: Can't Access PayPal.com

Here is the latest MBAM full scan log.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5429

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18999

12/31/2010 6:11:06 PM
mbam-log-2010-12-31 (18-11-06).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 339475
Time elapsed: 2 hour(s), 28 minute(s), 31 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I dont see any thing, but that doesn't mean that issues persist.

I would like for you to do the following:

Repair / Reset Windows Winsock and TCP Catalog

Then post back.

Ok, sounds good. I've been gone for a couple days, I will have to try this tomorrow night or over the next couple of days, my hours away from home are going to be extended.

I did reset the TCP/IP before but not the Winsock.

Cryptodan!

Well, here it is in a nutshell. New laptop arrived finally. I got it set-up for internet use, typed in www.paypal.com.......guess what, same problem. Knowing that my desktop was able to access it which is plugged directly into a LAN port, I carry my laptop up and patch in using the same port and patch cable. No access again, even patched directly into the router.

Ok, so I sit scratching my head. I found the manual to the router on the internet, start flipping through it. I find that by pressing the rest button for 2 seconds is the same as a power recycle,this is what I had always done for a power cycle, but, if I hold it in for 15 seconds it will perform a factory default reset. I did not know this as the original manual had disappeared at least 5 years ago.

The router does its thing, type in palpal.com....works!! Now, what the heck would/could this have been? Meaning, the desktop patched in directly would work, but laptop patched in directly (both laptops, one being brand new) not work? Possibly a malware in my router? I just don't get it.

I want to thak you and everyone for your assistance on this, you've been great.

The router firmware/software must have gotten corrupted but its odd that only paypal was affected.

Happy Computing.

Yeah, was strange for sure. Thanks again.

FireFighter254, on 04 January 2011 - 06:05 PM, said:

I've been following your post because I've had almost the identical problem. A few differences though .. I had no problems at all until I bought a new router and the trouble only happened on the OLD router, and only after I switched back over to it after installing the new one. PLUS, I can not reach paypal.com OR ebay.com. I can reach everything else that I've tried. The new router can reach everything fine but I didn't really like it so I was going to return it .. which is when I started having the problems.

I have tried restoring my old router back to factory settings. I know it was restored because when I logged into the router settings all the default settings were there. The ONLY thing I ever did (before I even bought the new router) was made a policy on my old router to block ebay and paypal on certain computers. The policy only worked for ebay, did not work for paypal because its SSL (or so I was told). I had deleted that policy and was getting access to those sites without any trouble.

By the way .. all the computers in the house are affected. If I plug in my old router, no one can reach either ebay or paypal. I have checked my HOSTS file and there are no readable entries (everything is commented out). The last line says:

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

Could it be something Charter is doing? I have not called them yet. Don't know if I have the patience for that.

@Firefighter, is your's still working correctly?

isn, on 10 February 2011 - 03:30 PM, said:

Sorry for such a delay. Somehow my thread subscription didn't come through. Yes, mine has been working just fine since my last post on this. I assume you found the problem with yours?