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> Norton Internet Security Probs
ammmo
post Dec 4 2005, 07:01 PM
Post #1


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i have an outbreak alert that needs urgent attention... i have something called "W32.Sober.X@mm" i cant protect my computer against it... when i try to turn on auto protect it comes up saying " outbrak alert cannot protect your computer from rapidly spreading threats at this time." Ive been trying to protect it for a couple of days now and it wont change!! someone pleasee helllppp meeeee =)
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Joshuacat
post Dec 4 2005, 08:51 PM
Post #2


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Hello, ammmo:
Here is a link from Symantec with more information about this virus here.
In that link, you will a find a W32.Sober Removal Tool. Download/Run the removal tool. After running the removal tool, ensure that your Antivirus software has the latest detection files and run a full system scan from within safe mode.

How to start Windows in Safe mode.

I would also run an online scan with Trend Micro's online virus scanner.(in regular mode)

Please also read and follow the tutorial - Simple and easy ways to keep your computer safe and secure on the Internet

Hope that helps,


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JC
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acklan
post Dec 4 2005, 08:53 PM
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Did you open an email attachment? wink.gif Anyways. I think it time for you to post a HJT log. First you need to read http://www.bleepingcomputer.com/forums/topic34773.html . This will help you thru the HJT proccess.


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