Did my first post get put in the wrong forum?
I previously posted in a different forum: Virus, Trojan, Spyware, and Malware Removal Logs
My post is titled: HDDRESCUE Malware How to proceed?
I don't want to re-post my same message, but I am concerned no one has replied to it. Did I put it in the wrong forum? Can it be moved or should I repost it in this forum?
I have tried to follow the First steps guide but the malware seems to be blocking my attempts to open a browser or to launch and start programs so I can download or run the scan software recommended here. I need a little help on how to get started. I don't want to make things worse so I have left my computer off while I am waiting to get some direction on how to proceed. Unsure how to get going on this problem.
Your assistance is appreciated
Thanks,
Doug
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HDDRESCUE post
#2
Posted 14 December 2010 - 05:20 PM
Ok, here is where I am at...
I got worried about my computer being down so I decided to try some suggestions posted here and I was able to get the rkill program to run and it was able to stop the offending malware. I was nervous after having read other posts where they had lots of trouble so I was hesitant to go for it on my own.
I ran Malwarebytes and it found 18 or so offending errors and it reports all were fixed, disabled or quarantined. After it prompted me to reboot, I ran it again and no reported problems were found
I ran dss and will post on my original message
I'm going back to my original message to post the logs in there.
Thanks,
Doug
I got worried about my computer being down so I decided to try some suggestions posted here and I was able to get the rkill program to run and it was able to stop the offending malware. I was nervous after having read other posts where they had lots of trouble so I was hesitant to go for it on my own.
I ran Malwarebytes and it found 18 or so offending errors and it reports all were fixed, disabled or quarantined. After it prompted me to reboot, I ran it again and no reported problems were found
I ran dss and will post on my original message
I'm going back to my original message to post the logs in there.
Thanks,
Doug
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