BleepingComputer.com: Rootkit and Redirect Issue

Jump to content

Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

Rootkit and Redirect Issue

#1 User is offline   billiam864 

  • Member
  • PipPip
  • Find Topics
  • Group: Members
  • Posts: 15
  • Joined: 13-December 10

Posted 13 December 2010 - 06:59 PM

Hello,

I'm new to bleepingcomputer, as I've signed on to hopefully get some help solving a malware/rootkit/google redirect issue. I initially got a malware problem a week back with a win32/FakePAV issue. Using online forums I believe I deleted the necessary items from the registry editor and solved the problem however it didn't take long before further issues cropped up. I now have a google redirect problem, where after a search when I click on a link I'm redirected to different ad website. Additionally it seems to slow the computer and occasionally give website loading errors, etc. I have since then downloaded Lavasoft Ad Adware, Malwarebytes Anti-malware, Spybot, unhackme, Hijackthis, and combofix in an attempt to identify and cure the issue. My computer's normal anti virus is Microsoft Forefront Client Security. After many scans and attempts using the forums, I am now asking for help as nothing has yet fixed my problem. I did run Combofix using the forum, and identified that a TDL3+mutant is probably a major cause of the problem.

Please walk me through the required steps to fix this problem, which logs you need posted, and anything else that may help. I was hesitant to post a log yet, as I want to provide an up to date copy when necessary.

Thank you,

Bill Derocha

#2 User is offline   hamluis 

  • Forum Addict
  • PipPipPipPipPipPip
  • Find Topics
  • Group: Moderator
  • Posts: 31,445
  • Joined: 03-September 05
  • Gender:Male
  • Location:Killeen, TX

Posted 13 December 2010 - 08:04 PM

Thank you for a courteous, concise summary :).

If you follow the steps contained in the Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html , you will be on target. Notably, Steps 7 thur 10 will be key.

Good luck :).

Louis

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

1 User(s) are reading this topic
0 members, 1 guests, 0 anonymous users