BleepingComputer.com: Browser Hijack - multiple issues found

Hello, it seems that I've been hit with something similar to many recent users. I would very much appreciate any assistance you can provide me.

My Google search results appear normal, but when I click links I am sometimes brought to random ad sites. The problem has gotten progressively more frequent since it started yesterday. I can avoid the redirect by opening links in a new tab instead of left-clicking. Redirect sites include:
zanetraceboosterclub.com
sunshinemortgageusa.com
6topsearches.com
raueinsider.com
julieweightloss.com
japanexpatriates.com
neokill.com
shopcompareus.com
craizer-warez.org
paydayinstantly.com
sierravidaverda.com
junobeachhomesforsale.org
infomash.org
crediteffort.com
bhoodinc.com
98kplus.com
colelists.com

I ran a series of scans yesterday, but I'm still left with the problem after the following:

Malwarebytes found:
-Spyware.Passwords.XGen [2 instances]
-Trojan.Agent [2 instances]
-PUM.Hijack.StartMenu
-Heuristics.Reserved.Word.Exploit [2 instances]

Then Ad-Aware found:
-Win32.TrojanDownloader.Mufanom/A
-Trojan.Win32.Hiloti.ba(v)

While Ad-Aware was running, Symantec Corporate notified that it found:
-Trojan.Zefarch [2 instances]

A full scan of Symantec found the same thing again, but after a reboot and another full scan, nothing was found. However, the browser redirect is still occurring. I have seen that (along with some recommendations to other users) Java should be updated, but I don't believe that I'm going to be able to do that because of a proprietary application we're using.

Attached are my DDS and GMER logs, but I made a couple of minor edits for security purposes. Please let me know if that creates any problems:
-DDS.txt & ark.log - my username has been replaced with "LUSER"
-Attach.txt - This is not attached since the content of the file said not to unless specifically instructed to.

Below is the text output of DDS. I will not take any further corrective actions until I hear from someone here. Thank you for your help in advance.

UPDATE: When restarting my computer, I get a RunDLL error box which says "Error loading C:\WINDOWS\igutufoq.dll The specified module could not be found." I believe that this belongs to the trojan that Symantec removed.


DDS (Ver_10-12-05.01) - NTFSx86
Run by LUSER at 9:02:54.97 on Thu 12/09/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2014.914 [GMT -5:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning enabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\LUSER\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
uDefault_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=6080219
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Eyogacokuvomuyix] rundll32.exe "c:\windows\riagkbu.dll",Startup
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [StatusClient 2.6] c:\program files\hewlett-packard\toolbox\statusclient\StatusClient.exe /auto
mRun: [TomcatStartup 2.5] c:\program files\hewlett-packard\toolbox\hpbpsttp.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [EvtMgr6] c:\program files\logitech\setpointp\SetPoint.exe /launchGaming
mRun: [Mtemicuhuhonen] rundll32.exe "c:\windows\igutufoq.dll",Startup
StartupFolder: c:\docume~1\LUSER\startm~1\programs\startup\taskmg~1.lnk - c:\windows\system32\taskmgr.exe
uPolicies-explorer: DisablePersonalDirChange = 1 (0x1)
uPolicies-explorer: MaxRecentDocs = 30 (0x1e)
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: Web-Based Email Tools - hxxp://email10.secureserver.net/Download.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.4.cab
DPF: {721700FE-7F0E-49C5-BDED-CA92B7CB1245} - hxxp://192.168.111.113/dcsclictrl.cab
DPF: {745395C8-D0E1-4227-8586-624CA9A10A8D} - hxxp://76.79.31.250/activex/AMC.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\LUSER\applic~1\mozilla\firefox\profiles\q1jmldf3.default\
FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: XULRunner: {47745049-5B91-4760-916B-5B9DBDAC6A95} - c:\documents and settings\LUSER\local settings\application data\{47745049-5B91-4760-916B-5B9DBDAC6A95}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Extension: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Extension: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Extension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\docume~1\LUSER\applic~1\mozilla\firefox\profiles\q1jmldf3.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-12-8 64288]
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-2-4 324232]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-2-4 53896]
R2 ASFAgent;ASF Agent;c:\program files\intel\asf agent\ASFAgent.exe [2007-1-23 133968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-4-8 185968]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-4-8 161392]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-12-3 1389400]
R2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-4-17 124608]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-4-17 1706176]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-12-3 15264]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20101203.003\naveng.sys [2010-12-4 86064]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20101203.003\navex15.sys [2010-12-4 1371184]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-18 135664]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-4-8 83568]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-2-19 30192]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2004-8-11 14336]

=============== Created Last 30 ================

2010-12-08 22:12:04 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-12-08 20:28:07 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-12-08 20:28:03 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-12-08 20:24:03 -------- d-----w- c:\docume~1\LUSER\locals~1\applic~1\Sunbelt Software
2010-12-08 20:23:25 -------- dc-h--w- c:\docume~1\alluse~1\applic~1\{2162CCC0-3A5F-4887-B51F-CE5F195B3620}
2010-12-08 20:22:17 -------- d-----w- c:\program files\Lavasoft
2010-12-08 19:29:33 0 ----a-w- c:\windows\Bmisok.bin
2010-12-08 19:29:31 -------- d-----w- c:\docume~1\LUSER\locals~1\applic~1\{47745049-5B91-4760-916B-5B9DBDAC6A95}
2010-11-15 22:03:28 -------- d-----w- c:\program files\www.freewordexcelpassword.com

==================== Find3M ====================

2010-09-18 16:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll

============= FINISH: 9:04:19.53 ===============

This post has been edited by mynameismud: 09 December 2010 - 04:37 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
    
  • DDS.pif
  
  
• Double click on the DDS icon, allow it to run.
  
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  
• Notepad will open with the results.
  
• Follow the instructions that pop up for posting the results.
  
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:



Thanks.

DR

Hello,

Thank you for the reply, though I believe that I have already fixed my problem.

I very much appreciate the fact that you all are doing this on a volunteer basis, but I could not afford to wait.

Thank you again.

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.