Help
Hello anyone that has Samsung products. I have been getting a message popping up saying that I need to update my firmware on my ML-1640 laser mono printer. I finally updated and now I get a solid red light on my printer and my smart panel says I have a invalid black toner. I put in a new toner thinking this would fix the problem but no. Still not working! I contacted Samsung and they told me all of their firmware upgrades are corrupt and freezing peoples computers. Now my printer is 13 months old and they want me to bring it to a shop and get fixed out of my own pocket when in the first place they told me it was their fault. I am still waiting for someone from head of services to get back to me but I am without my printer.
So does anyone know how I may be able to remove the firmware from my printer myself to speed up things and not spend out of pocket?
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Do not download firmware for Samsung
#1
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Posted 07 December 2010 - 04:22 PM
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#2
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Posted 07 December 2010 - 07:51 PM
Reinstall the previous firmware. Is this the firmware you installed?
This post has been edited by killerx525: 07 December 2010 - 07:58 PM
>Michael
System: CPU- AMD Phenom II X6 1090T Black Edition Oc'ed to 3.8GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws X F3-12800CL9D-8GBXL 8G Kit(4Gx2) DDR3 1600, HDD- Western Digital Caviar Black 1TB 7200 RPM 64MB Cache SATAIII, GPU- Asus EAH6950 1GB Crossfire Oc'ed 900/1310mhz, MB- Gigabyte 990FXA-D3, Case- Coolermaster HAF 932, PSU- Corsair TX-750 V2, Soundcard- Realtek High Definition Audio Sound, OS- Windows 7 Ultimate SP1 64-Bit
System: CPU- AMD Phenom II X6 1090T Black Edition Oc'ed to 3.8GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws X F3-12800CL9D-8GBXL 8G Kit(4Gx2) DDR3 1600, HDD- Western Digital Caviar Black 1TB 7200 RPM 64MB Cache SATAIII, GPU- Asus EAH6950 1GB Crossfire Oc'ed 900/1310mhz, MB- Gigabyte 990FXA-D3, Case- Coolermaster HAF 932, PSU- Corsair TX-750 V2, Soundcard- Realtek High Definition Audio Sound, OS- Windows 7 Ultimate SP1 64-Bit
#3
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Posted 12 July 2011 - 06:43 AM
Once the firmware was downloaded it was transfered over to my samsung printer. Ince it's there it can not be removed. After much complaining and communication Samsung replaced my printer for me.
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