 Problems With Sygate |
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 Nov 29 2005, 03:13 AM
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arachibutyrophobia  Group: BC Advisor Posts: 4,839 Joined: 4-March 05 From: Northern CA. Member No.: 13,532  |
Smc. exe has generated errors and will be closed by windows. You will need to restart the program. An error log is being created. When I get to the desktop there wasn't an icon for sygate, so I went into search and created a shortcut, when I clicked on it the page came up, but was not responding to any commands, I had to reboot to get rid of it, and the icon was gone after the reboot. This is the third time that I've downloaded this on a dial up connection, and I'm just about to go back to za.  I know that the Smc. exe is part of the sygate software, but why is windows having a problem with it? Anyone else having similar probems? -------------------- Lord, may we please have a little more chlorine in the gene pool?
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Nov 29 2005, 05:54 AM
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 Forum Addict Group: BC Advisor Posts: 1,875 Joined: 25-November 04 From: Finland Member No.: 5,870 |
Although I haven't heard of anyone having a problem similar to yours with Sygate, going back to ZA might be advisable due to this.
-------------------- "Anyone who cannot form a community with others, or who does not need to because he is self-sufficient [...] is either a beast or a god." Aristotle
AMD Athlon 64 X2 4400+ | ASUS A8N-SLI Deluxe | 2GB Corsair TWINX2048-3500LLPRO | Gigabyte GeForce 8800GTX | Creative SoundBlaster Audigy 2 ZS | ASUS PhysX P1 | Logitech G15 | Logitech MX Revolution | LG Flatron L2000C | Logitech Z-5500 Digital Stubborn attempts to think clearly |
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Nov 29 2005, 07:10 AM
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#3
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 Member Group: Members Posts: 135 Joined: 19-April 04 Member No.: 181 |
dc3
After tomorrow Sygate will be no more. Read my post two threads down. -------------------- I’ve learned two things in life: One, there is a God; Two, I’m not Him!
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Nov 29 2005, 12:01 PM
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#4
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arachibutyrophobia Group: BC Advisor Posts: 4,839 Joined: 4-March 05 From: Northern CA. Member No.: 13,532 |
Hi guys...thanks for the response, I had read that already, hence my determination to make the change now. I did copy sygate to a cd just in case. I've been so p.o.ed with za that I'm not really wanting to deal with them any more, but this is getting to be worse. Do you guys have any idea what I can do to resolve this problem. other than toss it in and go back to za?
This post has been edited by dc3: Nov 29 2005, 11:37 PM -------------------- Lord, may we please have a little more chlorine in the gene pool?
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Nov 29 2005, 01:56 PM
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#5
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Forum Addict Group: BC Advisor Posts: 1,875 Joined: 25-November 04 From: Finland Member No.: 5,870 |
I feel for you. Going back to ZA isn't something I would do willingly. Firewalls have ended up on my software you have to buy list. I presume you have tried to reinstall it?
On another forum they said that version 5.6 is unstable. If that is the version your using you could try an older version from here. EDIT: Little over a month after buying up Sygate, Symantec managed to release an unstable version. That is kind of impressive in its own perverse way. This post has been edited by Mr Alpha: Nov 29 2005, 01:59 PM -------------------- "Anyone who cannot form a community with others, or who does not need to because he is self-sufficient [...] is either a beast or a god." Aristotle
AMD Athlon 64 X2 4400+ | ASUS A8N-SLI Deluxe | 2GB Corsair TWINX2048-3500LLPRO | Gigabyte GeForce 8800GTX | Creative SoundBlaster Audigy 2 ZS | ASUS PhysX P1 | Logitech G15 | Logitech MX Revolution | LG Flatron L2000C | Logitech Z-5500 Digital Stubborn attempts to think clearly |
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Nov 29 2005, 02:24 PM
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 Bleeping GloDiva Group: Members Posts: 7,479 Joined: 25-April 04 From: As always I'm beside myself ;) Member No.: 228 |
Maybe there are still bits of ZoneAlarm left on your system. Which could be conflicting with the Sygate install.
Just a thought.  Ive not done this manual uninstall. But it is how I was instructed to do so. I (and many others) have been experiencing problems with ZoneAlarm, since the last upgrade in Sept or Oct. Although there is a new update available just recently, I havent gotten up the nerve to install it yet. QUOTE Running Zone Labs security software simultaneously with other firewall software may cause conflicts - We recommend that you not run other PC firewall products (such as PC-Cillin, Kerio, Sygate) simultaneously with Zone Labs security software. QUOTE Uninstalling ZoneAlarm
To make sure that you can see the ZoneAlarm system files, if they are still on your computer: a. Right-click on Start, then left-click on Explore. When the Windows Explorer panel appears: - In Windows 95, 98, 98SE: Click View -> Options (in Windows 98/98SE, this will be called "Folder Options"). Click the "View" tab, then click the "Show all files" radio button. - In Windows ME, XP, 2000: Click Tools -> Folder Options. Click the "View" tab, then click the "Show hidden files and folders" radio button. b. Make sure you also UNcheck the box to "Hide Protected Operating System Files" if you have one. c. When searching, be sure it searches ALL hidden files and folders (in XP: check Advanced search settings) d. Click OK. IMPORTANT NOTE: Making modifications to system files may disable crucial functions of your Windows operating system. We strongly suggest re-enabling the "Hide files and folders" feature once all ZoneAlarm files have been removed. Click on Start, then Search or Find, and select Files. Make sure that the location box is set to search your local hard drive (usually C or All Local Drives. Type the following exactly and delete the folder: zonelabs (under your SYSTEM or SYSTEM32 folder) "zone labs" (under your Program Files folder) "Internet logs" (under your Windows or WINNT folder) Type the following exactly - delete files found in \Windows or any subfolder below it, in your \Temp folder, or in the Windows "Pre-Fetch" folder): vsconfig.xml vsdata.dll vsdata95.vxd vsdatant.sys vsmon.* vsmonapi.dll vsnetutils.dll vspubapi.dll zaplus.* zapro.* zllictbl.dat zlparser.dll zonealarm.exe zoneband.dll vsutil.dll (please right-click, Properties -> Version to be sure it is a ZA file. Do NOT delete this file unless it is a Zone Labs file!) Make sure your Recycle Bin is empty (right-click and select Empty). REBOOT NOTE: If you received an error message upon deleting the files, or if the original programs remain in the Programs list, or if the problem persists after this, removing the files in Safe Mode will allow you to delete the files properly. Click Start, Help, and search for "SAFE MODE" for information specific to your system. This post has been edited by Scarlett: Nov 29 2005, 02:25 PM --------------------  |
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Nov 30 2005, 01:23 AM
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arachibutyrophobia Group: BC Advisor Posts: 4,839 Joined: 4-March 05 From: Northern CA. Member No.: 13,532 |
Mr Alpha...I now have sygate downloaded and working on my pc thanks to you, you were spot on!
 I also made a cd for any future needs. Scarlett...thank you for the very useful information for uninstalling zone alarm, I will use it shortly. -------------------- Lord, may we please have a little more chlorine in the gene pool?
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Dec 3 2005, 03:28 AM
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arachibutyrophobia Group: BC Advisor Posts: 4,839 Joined: 4-March 05 From: Northern CA. Member No.: 13,532 |
QUOTE(Mr Alpha @ Nov 29 2005, 05:54 AM)  Although I haven't heard of anyone having a problem similar to yours with Sygate, going back to ZA might be advisable due to this. Just out of curiostity I went to http://www.soft32.com/download_900.html , and I was able to download sygate 5.0, so much for their November 30th dead line. -------------------- Lord, may we please have a little more chlorine in the gene pool?
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Dec 3 2005, 06:31 AM
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#9
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Forum Addict Group: BC Advisor Posts: 1,875 Joined: 25-November 04 From: Finland Member No.: 5,870 |
QUOTE(dc3 @ Dec 3 2005, 10:28 AM) Just out of curiostity I went to http://www.soft32.com/download_900.html , and I was able to download sygate 5.0, so much for their November 30th dead line. They probably belong to the same club as Sony. 
-------------------- "Anyone who cannot form a community with others, or who does not need to because he is self-sufficient [...] is either a beast or a god." Aristotle
AMD Athlon 64 X2 4400+ | ASUS A8N-SLI Deluxe | 2GB Corsair TWINX2048-3500LLPRO | Gigabyte GeForce 8800GTX | Creative SoundBlaster Audigy 2 ZS | ASUS PhysX P1 | Logitech G15 | Logitech MX Revolution | LG Flatron L2000C | Logitech Z-5500 Digital Stubborn attempts to think clearly |
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