BleepingComputer.com: BSOD after Antivrius Action infection

I had a friend house-sit while I was gone over the weekend.
I came home Monday night to discover that I had been infected by Antivirus Action.
I didn't have time to mess with it and just shut it down.

so tonight I tried to follow the steps on this site
http://www.bleepingcomputer.com/virus-removal/remove-antivirus-action
but I got a BSOD when I tried safemode with network.

I tried normal winXP and got the BSOD again.
says, UNMOUNTABLE_BOOT_VOLUME

I booted up using a USB with Kaspersky recovery 10.
ran it and still have a broken computer.

I can boot into Ubuntu 10.04, but I wouldn't know what to do to try to fix winblows from there.

TIA

Hi, do you have an XP CD at hand?

Do you remember if Kaspersky detected anything, if so, what?

My copy of XP-pro is too scuffed up to read.

Kaspersky found 8 problems
3 were trojans in some adobe folder
2 or 3 were trojans in a temp folder
I dont recall what the rest were, but I think they were also in a temp folder.

(if it's any help,I have a working laptop with win7 and a USB-IDE cable)

This post has been edited by buddycraigg: 17 November 2010 - 12:08 PM

If you attempt to boot in safe mode, what is the last driver you see on the screen?

I'll be able to answer your question 8 hours from now.
look forward to your response tomorrow.

Okay, please take all time you need.

AVGIDSEH.Sys
notice the first letter in sys is in caps. I thought that was odd.

full path if you need it.
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\AVGIDSEH.Sys

Please try this:

Please download ARCDC from Artellos.com.

• Double click ARCDC.exe
  
• Follow the dialog until you see 6 options. Please pick: Windows Professional SP2 & SP3
  
• You will be prompted with a Terms of Use by Microsoft, please accept.
  
• You will see a few dos screens flash by, this is normal.
  
• Next you will be able to choose to add extra files. Select the Default Files.
  
• The last window will allow you to burn the disk using BurnCDCC

Your ISO is located on your desktop.

• Insert the CD-ROM into the CD-ROM drive, and then restart the computer.
  
  
  
• If your PC is not booting from the CD, you need to change the boot order:
  
  • Restart your PC
    
  • As soon as you get an image, press the Setup key. This is usually F2, or Del. On some machines the key can also be a different one. It should, however, be stated on the screen which key is the setup key.
    
  • Once you enter the computer's BIOS, use the arrow keys and tab key to move between elements. Press enter to select an item to change.
    
  • Navigate to the tab, where you can set the boot order. It should be called Boot or Boot order
    
  • The tab should now show your current boot order.
    If the CD-drive is not at the top, please navigate to the CD-Rom drive with the keys arrows. Then move it to the top of the list. The keys for switching boot position are usually + to move up and - to move down. However they can be different, but they should be stated in the help, so that you can find them easily.
    
  • Once the CD-drive is on top of the boot order, navigate to Exit and select Exit saving changes.
  
  
• Your PC should now boot from your XP-CD.
  Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.
  
  
  
• When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  
  
• When prompted to choose a windows installation, type 1 and press enter.
  
  
• When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.
  
  
  
• A command prompt will open

Type the following lines and press enter after each line:

fixmbr

exit

Let me know if you can reboot normally now.

still have the same problem after that driver tries to load
(but now I no longer have the option to start up my Ubuntu OS)

This post has been edited by buddycraigg: 18 November 2010 - 09:37 PM

Sorry, I assumed you had ubuntu on an usb since you mentioned that too in your first post. I didn't realize you had a dual boot.

Please let me know if you want to restore the dual boot (we'll have to reinstall grub2 bootloader, which can be done with an ubuntu live CD), or if your only goal is to get windows back in working order.

No worries. I hardly ever use ubuntu, I always find myself needing to do something that I only know how to do in windows.

first order is to get windows working again.
then either fix the dual boot, or recover the disk space so windows can use all of it.

This post has been edited by buddycraigg: 19 November 2010 - 12:44 PM

Try this please. You will need a USB drive.

Download http://unetbootin.sourceforge.net/unetbootin-xpud-windows-latest.exe & http://noahdfear.net/downloads/bootable/xPUD/xpud-0.9.2.iso to the desktop of your clean computer

• Insert your USB drive
  
• Press Start > My Computer > right click your USB drive > choose Format > Quick format
  
• Double click the unetbootin-xpud-windows-387.exe that you just downloaded
  
• Press Run then OK
  
• Select the DiskImage option then click the browse button located on the right side of the textbox field.
  
• Browse to and select the xpud-0.9.2.iso file you downloaded
  
• Verify the correct drive letter is selected for your USB device then click OK
  
• It will install a little bootable OS on your USB device
  
• Once the files have been written to the device you will be prompted to reboot ~ do not reboot and instead just Exit the UNetbootin interface
  
• After it has completed do not choose to reboot the clean computer simply close the installer
  
• Next download http://noahdfear.net/downloads/driver.sh to your USB
  
• Remove the USB and insert it in the sick computer
  
• Boot the Sick computer
  
• Press F12 and choose to boot from the USB
  
• Follow the prompts
  
• A Welcome to xPUD screen will appear
  
• Press File
  
• Expand mnt
  
• sda1,2...usually corresponds to your HDD
  
• sdb1 is likely your USB
  
• Click on the folder that represents your USB drive (sdb1 ?)
  
• Confirm that you see driver.sh that you downloaded there
  
• Press Tool at the top
  
• Choose Open Terminal
  
• Type bash driver.sh
  
• Press Enter
  
• After it has finished a report will be located on your USB drive named report.txt
  
• Remove the USB drive and insert back in your working computer and navigate to report.txt
  
  Please note - all text entries are case sensitive

Copy and paste the report.txt for my review

Click on the folder that represents your USB drive (sdb1 ?)

that is where i'm stuck.
sda1 looks like my windows partition
sda2 is empty
sda5 looks like an old version of ubuntu
sda6 is empty
sda7 looks like my current version of ubuntu
sda8 is empty

there isn't any other folders in mnt

After xPUD boots, take out your usb drive and plug it back in. See if it shows up now.

that worked.

man, this is a lot of doo-doo to read through.

Sat Nov 20 16:09:03 UTC 2010
Driver report for /mnt/sda1/WINDOWS/system32/drivers
619b6e08a97ee2dd72f3d0da44435d1f nvidesm.sys has NO Company Name!

9859c0f6936e723e4892d7141b1327d5 acpiec.sys
Microsoft Corporation

a10c7534f7223f4a73a948967d00e69b acpi.sys
Microsoft Corporation

1ee7b434ba961ef845de136224c30fec aec.sys
Microsoft Corporation

55e6e1c51b6d30e54335750955453702 afd.sys
Microsoft Corporation

2c428fa0c3e3a01ed93c9b2a27d8d4bb agp440.sys
Microsoft Corporation

67288b07d6aba6c1267b626e67bc56fd agpcpq.sys
Microsoft Corporation

f312b7cef21eff52fa23056b9d815fad alim1541.sys
Microsoft Corporation

f6af59d6eee5e1c304f7f73706ad11d8 Ambfilt.sys
tH`HHVS_VERSION_INFOnn?StringFileInfobtCompanyNameCreativebFileDescriptionCreativeWDMDAudioDriver:rFileVersion...XLegalCopyrightCopyrightCreative>rProductVersion...DVarFileInfo$Translationtb*

675c16a3c1f8482f85ee4a97fc0dde3d amdagp.sys
Advanced Micro Devices

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Advanced Micro Devices

dad16a9d5c873e7219e6b43802ed316a amdk6.sys
Microsoft Corporation

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Microsoft Corporation

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Advanced Micro Devices

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Microsoft Corporation

02000abf34af4c218c35d257024807d6 asyncmac.sys
Microsoft Corporation

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Microsoft Corporation

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

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ATI Technologies

edd66332608d27f4fd5069bcd0bc5164 atintuxx.sys
ATI Technologies

3e7d485cbd0b0d9f6ea2ad9442411831 atinxbxx.sys
ATI Technologies

77b575d7aab35d5908ae6ce681608d62 atinxsxx.sys
ATI Technologies

ec88da854ab7d7752ec8be11a741bb7f atmarpc.sys
Microsoft Corporation

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Microsoft Corporation

0128e78fe835f074e469f03db681ca9e atmlane.sys
Microsoft Corporation

e7ef69b38d17ba01f914ae8f66216a38 atmuni.sys
Microsoft Corporation

d9f724aa26c010a217c97606b160ed68 audstub.sys
Microsoft Corporation

0c61f066f4d94bd67063dc6691935143 AVGIDSDriver.sys
AVG Technologies

84853f800cd69252c3c764fe50d0346f AVGIDSEH.sys
AVG Technologies

28d6adcd03e10f3838488b9b5d407dd4 AVGIDSFilter.sys
AVG Technologies

0eb16f4dbbb946360af30d2b13a52d1d AVGIDSShim.sys
AVG Technologies

1119e5bec6e749e0d292f0f84d48edba avgldx86.sys
AVG Technologies

54f1a9b4c9b540c2d8ac4baa171696b1 avgmfx86.sys
AVG Technologies

14fe36d8f2c6a2435275338d061a0b66 avgntflt.sys
Avira Gmb

8da3b77993c5f354cc2977b7ea06d03a avgrkx86.sys
AVG Technologies

2fd3e3a57fb90679a3a83eeed0360cfd avgtdix.sys
AVG Technologies

da1f27d85e0d1525f6621372e7b685e9 beep.sys
Microsoft Corporation

be5d50529799b9bab6be879ec768b6cf BIOS.sys
tH`/VS_VERSION_INFO?StringFileInfobComments<CompanyNameBIOSTARGroupFileDescriptionI/OInterfacedriverfilevFileVersion,,,vInternalNameI/Odriverp&LegalCopyrightCopyright©-BIOSTARGroup(LegalTrademarks:tOriginalFilenameBIOS.sysPrivateBuildNProductNameBIOSTARI/Odriverfle:vProductVersion,,,SpecialBuildDVarFileInfo$TranslationtAJO

e4e6a0922e3d983728c9ad4e8d466954 bridge.sys
Microsoft Corporation

d24b8d1784c68a25060fffbe8ed34b76 bthenum.sys
Microsoft Corporation

9df0adf74ce1d6371ed60cf92eb1d9a6 bthmodem.sys
Microsoft Corporation

10355270be12641b9764235da39dcf0f bthpan.sys
Microsoft Corporation

95ef6f3f386d93ee1e4d9ca45a50252a bthport.sys
Microsoft Corporation

275bef3567b48225b0836e138325430c bthprint.sys
Microsoft Corporation

f06d4cb9918b462a84d9ac00027efc30 bthusb.sys
Microsoft Corporation

90a673fc8e12a79afbed2576f6a7aaf9 cbidf2k.sys
Microsoft Corporation

c1b486a7658353d33a10cc15211a873b cdaudio.sys
Microsoft Corporation

cd7d5152df32b47f4e36f710b35aae02 cdfs.sys
Microsoft Corporation

837eef65af62d4e8a37c41d3879f7274 cdr4_xp.sys
Sonic Solutions

579da2f9f5401f55dae2cf8779d61dfc cdralw2k.sys
Sonic Solutions

af9c19b3100fe010496b1a27181fbf72 cdrom.sys
Microsoft Corporation

b562592b7f5759c99e179ca467ecfb4c cinemst2.sys
Ravisent Technologies

d86173b401470f06d9810f7962969ddf classpnp.sys
Microsoft Corporation

9624293e55ad405415862b504ca95b73 cpqdap01.sys
Compaq Computer Corp

6af1684ccaac3f7ef4ee9ba65eb0677a crusoe.sys
Microsoft Corporation

d16c81677a9be399c63cd2ea486472a5 diskdump.sys
Microsoft Corporation

00ca44e4534865f8a3b64f7c0984bff0 disk.sys
Microsoft Corporation

c0fbb516e06e243f0cf31f597e7ebf7d dmboot.sys
Microsoft Corp

f5e7b358a732d09f4bcf2824b88b9e28 dmio.sys
Microsoft Corp

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Microsoft Corp

a6f881284ac1150e37d9ae47ff601267 dmusic.sys
Microsoft Corporation

1ed4dbbae9f5d558dbba4cc450e3eb2e drmkaud.sys
Microsoft Corporation

ff86422268de771d571e123eb7092c6a drmk.sys
Microsoft Corporation

fe97d0343acfdebdd578fc67cc91fa87 dxapi.sys
Microsoft Corporation

d3dac8432110aad0b02a58b4459ab835 dxg.sys
Microsoft Corporation

a73f5d6705b1d820c19b18782e176efd dxgthk.sys
Microsoft Corporation

ee236706228a5df709ddd9bc1c6dafd0 EIO.sys
tHVS_VERSION_INFOaaaa?StringFileInfobCommentsLCompanyNameASUSTeKComputerInc.hFileDescriptionASUSKernelModeDriverforNT*FileVersion.bInternalNameEIO.sysn%LegalCopyrightCopyrightASUSTeKComputerInc.(LegalTrademarksbOriginalFilenameEIO.sysPrivateBuild`ProductNameASUSKernelModeDriverforNT.ProductVersion.SpecialBuildDVarFileInfo$Translationt!

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

0dd1de43115b93f4d85e889d7a86f548 flpydisk.sys
Microsoft Corporation

3d234fb6d6ee875eb009864a299bea29 fltmgr.sys
Microsoft Corporation

3e1e2bd4f39b0e2b7dc4f4d2bcc2779a fs_rec.sys
Microsoft Corporation

455f778ee14368468560bd7cb8c854d0 fsvga.sys
Microsoft Corporation

6ac26732762483366c3969c9e4d2259d ftdisk.sys
Microsoft Corporation

4216cd545e5c30807b560c5dcaa812e6 gagp30kx.sys
Microsoft Corporation

5f92fd09e5610a5995da7d775eadcd12 gameenum.sys
Microsoft Corporation

1a3997bc30d8553d0303c2a13af8d476 HCW848NT.sys
Hauppauge Computer Works

3fcc124b6e08ee0e9351f717dd136939 Hdaudbus.sys
Windows Server DDK provider

2a013e7530beab6e569faa83f517e836 Hdaudio.sys
Windows Server DDK provider

cda7c5208286249ba83aca396ce84cf7 hidbth.sys
Microsoft Corporation

378055ab8dda86228683c697c4e11685 hidclass.sys
Microsoft Corporation

442915553e99782fa5713b04c3eeb94a hidir.sys
Microsoft Corporation

5fff41cd5108e9051d255c37825af697 hidparse.sys
Microsoft Corporation

1de6783b918f540149aa69943bdfeba8 hidusb.sys
Microsoft Corporation

970178e8e003eb1481293830069624b9 hsfbs2s2.sys
Conexant

1225ebea76aac3c84df6c54fe5e5d8be hsfcxts2.sys
Conexant

ebb354438a4c5a3327fb97306260714a hsfdpsp2.sys
Conexant

9f8b0f4276f618964fd118be4289b7cd http.sys
Microsoft Corporation

5502b58eef7486ee6f93f3f164dcb808 i8042prt.sys
Microsoft Corporation

f8aa320c6a0409c0380e5d8a99d76ec6 imapi.sys
Microsoft Corporation

279fb78702454dff2bb445f238c048d2 intelppm.sys
Microsoft Corporation

4448006b6bc60e6c027932cfc38d6855 ip6fw.sys
Microsoft Corporation

731f22ba402ee4b62748adaf6363c182 ipfltdrv.sys
Microsoft Corporation

e1ec7f5da720b640cd8fb8424f1b14bb ipinip.sys
Microsoft Corporation

e2168cbc7098ffe963c6f23f472a3593 ipnat.sys
Microsoft Corporation

64537aa5c003a6afeee1df819062d0d1 ipsec.sys
Microsoft Corporation

9d0f94e4feb6dcddaef975def0a32949 irbus.sys
Microsoft Corporation

50708daa1b1cbb7d6ac1cf8f56a24410 irenum.sys
Microsoft Corporation

e504f706ccb699c2596e9a3da1596e87 isapnp.sys
Microsoft Corporation

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Microsoft Corporation

ba5deda4d934e6288c2f66caf58d2562 kmixer.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

c7dd7d9739785bd3a6b8499eec1dee7e mbamswissarmy.sys
Malwarebytes Corporation

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Malwarebytes Corporation

d1f8be91ed4ddb671d42e473e3fe71ab mcd.sys
Microsoft Corporation

195741aee20369980796b557358cd774 mdmxsdk.sys
Conexant

729d83e56c29c510258a6e9e79ffddc3 mf.sys
Microsoft Corporation

4ae068242760a1fb6e1a44bf4e16afa6 mnmdd.sys
Microsoft Corporation

6fc6f9d7acc36dca9b914565a3aeda05 modem.sys
Microsoft Corporation

9fa7207d1b1adead88ae8eed9cdbbaa5 Monfilt.sys
Creative Technology

34e1f0031153e491910e12551400192c mouclass.sys
Microsoft Corporation

b1c303e17fb9d46e87a98e4ba6769685 mouhid.sys
Microsoft Corporation

65653f3b4477f3c63e68a9659f85ee2e mountmgr.sys
Microsoft Corporation

eee50bf24caeedb515a8f3b22756d3bb mqac.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

c0f1d4a21de5a415df8170616703debf msgpc.sys
Microsoft Corporation

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Microsoft Corporation

ca3e22598f411199adc2dfee76cd0ae0 msmpu401.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Smart Link

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Smart Link

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Matrox Graphics

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

0c80e410cd2f47134407ee7dd19cc86b netbt.sys
Microsoft Corporation

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Microsoft Corporation

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Diamond Multimedia Systems

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Smart Link

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Microsoft Corporation

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NVIDIA Corporation

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NVIDIA Corporation

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NVIDIA Corporation

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NVIDIA Corporation

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NVIDIA Corporation

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NVIDIA Corporation

619b6e08a97ee2dd72f3d0da44435d1f nvidesm.sys

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NVIDIA Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

b4f59a953ef9e507f0d00c3a68580b8b point32.sys
Microsoft Corporation

bc6b2bc69c1e009443e8b1fe2db96101 portcls.sys
Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Parallel Technologies

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Sonic Solutions

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Smart Link

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Microsoft Corporation

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Microsoft Corporation

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Diamond Multimedia Systems

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Diamond Multimedia Systems

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Realtek Semiconductor

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Realtek Semiconductor

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Realtek Semiconductor

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SGraphics

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Microsoft Corporation

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Microsoft Corporation

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Macrovision Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Silicon Integrated Systems

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Smart Link

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Smart Link

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Smart Link

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Smart Link

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Sony Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Toshiba Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Ravisent Technologies

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Intel Corporation

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Intel Corporation

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Intel Corporation

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Intel Corporation

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Microsoft Corporation

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Intel Corporation

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Intel Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

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Microsoft Corporation

28b524262bce6de1f7ef9f510ba3985b WudfRd.sys
Microsoft Corporation