BleepingComputer.com: Malware may have survived reformat [Computer 2]

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Malware may have survived reformat [Computer 2] (and I may have possibly infected my laptop as well)

#1 User is offline   darylv6 

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Posted 14 November 2010 - 10:49 PM

Hello,

This is supplementary information in connection with http://www.bleepingcomputer.com/forums/topic360579.html

These are scans done on my laptop, which I worried may have been infected from data transferred to it from the infected desktop via memory sticks and an external HD.

I've run Speccy, AntiMalwareBytes, Super Anti Spyware and GMER on my laptop (as cryptodan suggested).

My impression is that the laptop is okay (based on the AntiMalwareBytes and GMER results), but a green light from someone would be nice (so I can actually use the laptop).

Thanks very much,

Daryl

speccy: http://speccy.piriform.com/results/NtGw3UmNtTVDb3CKOu73WkF



Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5111

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

14/11/2010 2:00:28 PM
mbam-log-2010-11-14 (14-00-28).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 352303
Time elapsed: 1 hour(s), 30 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/14/2010 at 04:30 PM

Application Version : 4.45.1000

Core Rules Database Version : 5859
Trace Rules Database Version: 2914

Scan type : Complete Scan
Total Scan Time : 02:03:16

Memory items scanned : 283
Memory threats detected : 0
Registry items scanned : 10072
Registry threats detected : 0
File items scanned : 210610
File threats detected : 244

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.adxpose.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.2o7.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.2o7.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.2o7.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.burstnet.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.burstnet.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.blackpublicmedia.org [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.blackpublicmedia.org [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.2o7.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.mmstat.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.philips.112.2o7.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.adviva.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.adviva.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
statse.webtrendslive.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.revsci.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.legolas-media.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.legolas-media.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.dmtracker.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.ehg-lexmark.hitbox.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.homedepotca.122.2o7.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.rainbowmedia.122.2o7.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.media.amctv.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.media.amctv.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.foxinteractivemedia.122.2o7.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.nextag.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.nextag.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.bellglobemediapublishing.122.2o7.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.legolas-media.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.tacoda.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.tacoda.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.tacoda.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.advertising.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.at.atwola.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.at.atwola.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
web4.realtracker.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
user.lucidmedia.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.247realmedia.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.247realmedia.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.ru4.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.ru4.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.lucidmedia.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.chicagosuntimes.122.2o7.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.overture.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.overture.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.nextag.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.nextag.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.nextag.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.yadro.ru [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.advertising.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.fastclick.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.zedo.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
supremeadserver.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.content.yieldmanager.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
supremeadserver.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
supremeadserver.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.revsci.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.revsci.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.intermundomedia.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.bravenet.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.bravenet.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.msnportal.112.2o7.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.collective-media.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.collective-media.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.collective-media.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.collective-media.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.tacoda.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.invitemedia.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.interclick.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.interclick.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
supremeadserver.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
supremeadserver.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.adbrite.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.chitika.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.smartadserver.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.collective-media.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.kontera.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.adinterax.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.adinterax.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.media6degrees.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.haymarketbusinesspublications.122.2o7.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.revsci.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.revsci.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.tacoda.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.sympatico.112.2o7.net [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.questionmarket.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.content.yieldmanager.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.casalemedia.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]
.casalemedia.com [ C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\8lrzyi1h.default\cookies.sqlite ]






GMER 1.0.15.15530 - http://www.gmer.net
Rootkit scan 2010-11-14 22:33:55
Windows 6.0.6001 Service Pack 1 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-2 ST9120821AS rev.7.24
Running: soth6ueb.exe; Driver: C:\Users\Doc\AppData\Local\Temp\pxldrpob.sys


---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusShutdown] [74AC88B4] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCloneImage] [74B098A5] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDrawImageRectI] [74ACB9D4] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetInterpolationMode] [74ABFB47] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusStartup] [74AC7A79] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateFromHDC] [74ABEA65] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromStreamICM] [74AFB17D] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromStream] [74ACBC9A] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageHeight] [74AC074E] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageWidth] [74AC06B5] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDisposeImage] [74AB71B3] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipLoadImageFromFileICM] [74B4D848] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipLoadImageFromFile] [74AE7379] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDeleteGraphics] [74ABE109] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipFree] [74AB697E] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipAlloc] [74AB69A9] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[1936] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetCompositingMode] [74AC2465] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6001.18175_none_9e7bbe54c9c04bca\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

#2 User is offline   Blind Faith 

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Posted 22 November 2010 - 04:57 PM

Hello and welcome to Bleeping Computer! :welcome:

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log





Elle
Can you hear it?It's all around!

Tomar ki manè acchè?
Yadi thakè, tahalè
Ki kshama kartè paro?


If I haven't replied in 48 hours, please feel free to send me a PM.



Member of the Bleeping Computer A.I.I. early response team!


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#3 User is offline   Orange Blossom 

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Posted 22 May 2011 - 09:32 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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