BleepingComputer.com: itunes won't read CD drive

happened last sunday

update of itunes since then does not help

regedit filter fix does not help

drivers are up to date



itunes does not recognize the CD drive for a blank disk,but the diagnostic sees that the disk is blank

it does recognize a pre-recorded disk and will import it

media player will burn a disk




data or mp3 cd not found

driver correctly installed

unable to access audio cd

unable to read audio cd




Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)

Dell Computer Corporation Dimension 2400

iTunes 10.1.0.54

QuickTime 7.6.8

FairPlay 1.10.14

Apple Application Support 1.4

iPod Updater Library 10.0d2

CD Driver 2.2.0.1

CD Driver DLL 2.1.1.1

Apple Mobile Device Driver not found.

Gracenote SDK 1.8.2.457

Gracenote MusicID 1.8.2.89

Gracenote Submit 1.8.2.123

Gracenote DSP 1.8.2.34

iTunes Serial Number xxxxx

Current user is an administrator.

The current local date and time is 2010-11-13 13:43:43.

iTunes is not running in safe mode.

WebKit accelerated compositing is disabled.

HDCP is not supported.

Core Media is not supported. (16005)

Video Display Information

Intel® 82845G/GL/GE/PE/GV Graphics Controller



**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 10.1.0.54 is currently running.

iTunesHelper is currently not running.

Apple Mobile Device Service not found.

**** CD/DVD Drive Tests ****

LowerFilters: PxHelp20 (2.0.0.0),

UpperFilters: GEARAspiWDM (2.2.0.1),

D: SONY CD-RW CRX217E, Rev 1DS1

Media in drive is blank.

Get drive speed succeeded.

The drive CDR speeds are: 12 16 24 32 40 48.

The drive CDRW speeds are: 12.

This post has been edited by hamluis: 19 November 2010 - 03:48 PM
Reason for edit: Moved from All Other Apps to Audio & Video ~ Hamluis.